Artificial Intelligence
Enterprises Turn to Managed Services Providers to Operate Their IT Infrastructures
STAMFORD, Conn., July 30, 2020 (GLOBE NEWSWIRE) — Enterprise IT organizations are under immense pressure to deliver secure applications and increase product time to market, and as a result many are turning to managed service providers to run their day-to-day infrastructure operations, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Archetype Report finds many enterprises across the globe using cloud and data center managed services providers to cut IT costs and to focus on their core businesses.
Shrinking IT budgets and the high costs of system downtime are also driving many enterprises to managed services providers, the report says.
“Managed services providers play a key role because they have extensive experience in infrastructure management and are well equipped to support enterprises in their digital journeys,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “Deployments are efficient and quick due to the providers’ vast accumulated experience, capabilities in leveraging new technologies and their large workforces.”
With cloud infrastructure becoming commoditized, enterprises have been increasingly adopting cloud technology, driving growth in the sector, the report adds. Many CTOs and CIOs are seeking rapid cloud adoption and are focused on moving critical workloads to a hybrid cloud environment as quickly as possible.
Enterprises also want to use the cloud to equip their mobile workforce with a highly secure work-from-home environment. With COVID-19 lockdowns in recent months, there are fewer on-site IT workers, and enterprises are leveraging cloud capabilities to check, maintain and monitor their server and storage installations in data centers.
The report finds cloud and data center providers embracing artificial intelligence and machine learning tools to speed up service delivery, increase efficiency and deliver superior user experiences. Providers have developed tools that take data from various sources to predict downtime and implement self-healing measures to prevent such outages. AI for IT operations (AIOps) can monitor various elements of the entire hybrid environment and provide predictive analytics for incident management to aggregate events and identify the probable root causes.
The report also finds the hyperconverged infrastructure (HCI) industry has gone through a major transition during the past year. Enterprises have realized that moving to a high-density environment allows them to improve cabinet space utilization by more than 100 percent. This can lead to a four-fold increase in processing performance and a significant cost savings.
In addition, enterprises are using cloud and data center providers to deal with the explosive growth in data, the report says. These large volumes of data have to be stored and managed in a secure environment, which poses a major challenge for enterprises. Providers have been addressing these challenges by developing expertise in managing large amounts of data efficiently.
Finally, the report notes the data center industry is facing a major shortage of talent. Employees with more than 20 years of experience are either moving toward retirement or management positions, while a small percentage of the workforce has less than five years of experience. It has been difficult to find qualified candidates.
The ISG Provider Lens™ Next-Gen Private/Hybrid Cloud Data Center Services & Solutions Archetype Report examines four different types of customers, or archetypes, that are looking for private cloud, hybrid cloud and data center services. The report evaluates the capabilities of 36 cloud and data center providers to deliver services to the four archetypes:
Traditional Archetype: These customers have limited outsourcing experience and engage with service providers through selective outsourcing. They only outsource a fraction of their data center operations. This is done through one or a mix of the following options: staff augmentation, project-based work or partial outsourcing of ongoing infrastructure management. Cost optimization is the primary driver for such engagements. Project work typically includes standardization, consolidation and expanding virtualization. Infrastructure automation and cloud enablement efforts are still evolving. While these customers are receptive to the benefits offered by public clouds, mid- to large-scale hybrid cloud deployment initiatives are in a rudimentary stage. Outsourcing contract sizes are not large.
Managed Services Archetype (Mid-Sized Deal Focus): These customers have already signed small outsourcing contracts with a focus on cost optimization and are now willing to transfer greater operational responsibility to an outsourcing service provider. However, budgets are constrained, and deals sizes are not very large, with an annual contract value of $5 million to $15 million. While the main focus is still on tactical service-level agreements, these customers are willing to embrace some transformation elements, such as making modest investments in automation and cloud. The outsourcing engagement scale is considerable compared to the traditional archetype. The managed services client is willing to engage in a multi-sourcing model and work with mid-size providers owing to their flexibility and responsiveness. Besides optimizing ongoing infrastructure management, this archetype client also aims to achieve a moderate level of hybrid cloud adoption as a short- to mid-term goal.
Transformational Archetype (Large-Scale Deal Focus): These customers are third-generation outsourcers with a preference for an optimized mix of onshore, nearshore and offshore delivery models. They are not severely constrained by budgets and undertake large transformation initiatives. They view service providers as strategic partners that would be willing to participate in gain-share deals. These customers want to provide IT services to their business units through an as-a-service, utility-based model. Accordingly, their short to mid-term goals include increasing the adoption of private clouds that have core functionalities of self-service and high levels of automation, orchestration and chargeback. Long-term goals revolve around issues such as ensuring high availability of infrastructure resources to support business. These customers seek to simplify hybrid IT management through unified monitoring and management tools.
Pioneering Archetype: These customers seek to extend their transformation initiatives with investments in software-defined networking and storage to attain an end-to-end software defined data center. They seek service providers with knowledge and experience in software-defined enabling tools, including hyper-converged storage systems. They view service providers as strategic partners with a commitment to participate in gain-share deals that include business outcomes. These customers have already achieved a significant level of cloud adoption and are now focused on further optimizing their hybrid cloud management capabilities, including next-generation practices such as artificial intelligence- and machine learning-led automation, hyperconverged infrastructure implementations, containerization and workload portability. Pioneering archetype customers strive to improve the productivity of developers by providing an abstraction layer over complex infrastructure and its operations. They prefer service providers that can manage infrastructure with a DevOps-oriented approach.
Among the providers ISG evaluated, Cognizant, Ensono, HCL, IBM, TCS and Wipro were named leaders across two archetypes. Accenture, Atos, Capgemini, CenturyLink, DXC Technology, Fujitsu, Hexaware, HTC (Ciber/CareTech), Infosys, Microland, Mindtree, Mphasis, NIIT Technologies, NTT, Rackspace Technology, Sungard AS, Tech Mahindra, Unisys, UST Global and Zensar Technologies were all named leaders in one archetype.
A customized version of the report is available from Mindtree.
The ISG Provider Lens™ Next-Gen Private/Hybrid Cloud Data Center Services & Solutions Archetype Report is available to subscribers or for immediate, one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
# # #
Will Thoretz Information Services Group, Inc. +1 203 517 3119 [email protected] Jim Baptiste Matter Communications for ISG +1 978 518 4527 [email protected]
Artificial Intelligence
XtalPi Unveils XtalGazer: A Comprehensive AI-Driven Polymorph Selection Platform
CAMBRIDGE, Mass., March 28, 2024 /PRNewswire/ — XtalPi Inc., a leading global technology company in integrating artificial intelligence (AI) and robotics to advance the discovery of groundbreaking medicine and innovative materials, announced today the launch of its proprietary comprehensive solid form discovery and selection platform, XtalGazer. This advanced platform aims to significantly improve the polymorph selection process for the pharmaceutical industry by integrating AI- and automation-powered experimental and computational approaches.
XtalGazer provides a total solution for delivering high-quality polymorph screening and selection methods to expedite drug development and mitigate risks. It represents a paradigm shift in solid-state research, moving from the traditional trial-and-error approach to a data-driven, design-led methodology. The platform provides an expansive suite of foundational tools to accelerate polymorph discovery, characterization, and selection process, empowering pharmaceutical companies to conduct thorough research with less active pharmaceutical ingredient (API) in shorter development cycles.
A key component of XtalGazer is XtalCSP, a crystal structure prediction platform to perform global searches of crystal structures for target molecules and the other optional components in the corresponding searching space, offering a deep insight into possible stable forms. Furthermore, crystallization strategy recommendations will provide AI-backed experimental design to help avoid human bias. XtalGazer also utilizes MicroED to rapidly elucidate crystal structures from powder samples, reducing the need for growing single crystals.
XtalPi’s launch of XtalGazer marks another significant step in the company’s ongoing exploration of solid-state research. From crystal structure prediction platforms being one of the first products to launch at XtalPi, to today’s comprehensive polymorph selection platform, XtalPi will keep fulfilling its promise to solving challenging problems in this space. XtalPi will continue to deliver faster, more accurate, and more comprehensive approaches to building an ecosystem for the R&D process in solid-state, pre-formulation and crystallization.
For more information about XtalPi, please visit www.xtalpi.com.
About XtalPi:
XtalPi is an innovative technology company powered by artificial intelligence (AI) and robotics. Founded in 2015 on the MIT campus, XtalPi is dedicated to driving intelligent and digital transformation in the life science and new materials industries. With tightly interwoven quantum physics, AI, cloud computing, and large-scale clusters of robotic workstations, XtalPi offers a range of technology solutions, services, and products to accelerate and empower innovation for biopharmaceutical and new materials companies worldwide.
Media Contact: Vivienne [email protected]
Logo – https://mma.prnewswire.com/media/632519/XtalPi_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/xtalpi-unveils-xtalgazer-a-comprehensive-ai-driven-polymorph-selection-platform-302102794.html
Artificial Intelligence
ICIS and Base Oil News Announce Partnership to Enhance Market Insights
LONDON, March 28, 2024 /PRNewswire/ — ICIS, a global source of commodity intelligence, is pleased to announce a strategic partnership with Base Oil News, a premier news outlet founded by industry expert Iain Pocock that provides in-depth coverage of the base oils and lubricants market. This collaboration marks a significant milestone in the dissemination and exchange of critical market data and insights.
With more than two decades of journalism experience at Bloomberg, Reuters, and Argus Media, Iain Pocock brings unparalleled expertise to this partnership. His deep understanding of illiquid energy markets makes him a credible and influential figure in the industry. Since November 2023, Iain has been working closely with ICIS to share and exchange valuable data and insights, enhancing the services both platforms offer to the base oils and lubricants market.
Through the collaboration, Iain integrates ICIS’ extensive content and data resources in Base Oil News market coverage. In return, he contributes market insights to ICIS News, including expert and exclusive analysis of supply and demand dynamics, price margins, and other critical market drivers. This exchange ensures that subscribers of both ICIS and Base Oil News have access to the most comprehensive, timely, and accurate market information, empowering them to make informed decisions.
“It’s a very exciting partnership – where we leverage each other’s strengths and provide actionable insights to our customers,” said Iain Pocock, Founder of Base Oil News. “The market is the winner.”
“As ICIS is already the world’s most trusted pricing benchmark for base oils, this collaboration with Iain Pocock and Base Oil News provides an even stronger and deeper service to our customers,” said Stephen Burns, Editorial Director at ICIS. “Iain’s expertise and extensive industry connections are invaluable, and we have established a fruitful partnership that benefits the market at large.”
For the latest insights from Iain Pocock on ICIS News, visit ICIS News.
About ICIS
ICIS – Independent Commodity Intelligence Services – helps businesses through seamlessly delivering data and analytics, across the chemical, fertilizer and energy markets. A trusted source and benchmark for price information and insight across key commodities markets worldwide. Our independent, transparent market intelligence informs thousands of quality decisions every day, taking the pressure out of negotiations and giving customers space for more innovative thinking, through published datasets including price assessments, price forecasts, supply and demand fundamentals and more.
Over 150 years of shaping the world by connecting markets to optimise the world’s valuable resources. With a global team of more than 600 experts, ICIS has employees based in London, New York, Houston, Karlsruhe, Milan, Mumbai, Singapore, Guangzhou, Beijing, Shanghai, Dubai, Sao Paulo, Seoul, Tokyo and Perth.
ICIS is part of RELX, a FTSE15 company with a market cap of £64bn and an employee base of over 30,000 experts across 40 countries.
About RELX
RELX is a global provider of information and analytics for professional and business customers across industries. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. RELX PLC is a London listed holding company which owns 52.9% of RELX Group. RELX NV is an Amsterdam listed holding company which owns 47.1% of RELX Group. The shares are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX and RENX. Total market capitalisation is approximately £64bn | €75bn | $81bn.
Logo: https://mma.prnewswire.com/media/619935/4277787/ICIS_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/icis-and-base-oil-news-announce-partnership-to-enhance-market-insights-302102782.html
Artificial Intelligence
Trianz Welcomes Israel Abraham as Vice President of Services for Extrica.ai – The Data to AI Platform
SANTA CLARA, Calif., March 28, 2024 /PRNewswire/ — Digital transformation technology & services company Trianz is pleased to announce the appointment of Israel Abraham as Vice President of Extrica Platform Services.
Trianz has embarked on a transformative journey, redefining its value proposition with an ‘IP Led’ model, with a commitment to deliver the fastest time to value, lowest human dependence, and highest ROI. Central to this approach are our hyper-automated platforms, Concierto.Cloud, Extrica.AI, and Pulse, driving industry-leading transformations in cloud, data and analytics, AI, and the digital workplace.
Israel Abraham is a very well-known pioneer and industry leader in AI, data management, and analytics systems, with over three decades of experience. He joins as the services leader for Extrica- the Trianz Data to AI platform, which productizes data, provides data a face and purpose, and accelerates time to insights and AI by 50% or more. In the role of Extrica Services leader, Israel will lead the shaping, visioning, and delivery of Extrica.ai based enterprise wide datamesh, BI, and AI solutions for customers worldwide.
“We are thrilled to welcome Israel Abraham to the Trianz family,” said Sri Manchala, CEO of Trianz and author of Crossing the Digital Faultline. “He is a leader in modernization as well as conceptualization of data platforms anew. Israel’s prior background in the industry with financial services and insurance giants underscores our commitment to securing top-tier talent that brings real-world experiences and needs to our technology platforms. As we continue to broaden our footprint in the digital transformation space, Israel’s visionary leadership and practical experience will serve as the cornerstone in accelerating insights and AI to deliver transformative value to our clients.”
Having played pivotal roles in highly reputed and large organizations such as Liberty Mutual Insurance, MassMutual, Safeco, and CNA Insurance, Israel has garnered recognition as a seasoned leader in big data and AI cloud implementations. His accolades include the prestigious 2014 Ventana Research IT Innovation Award, the 2009 Informatica MDM Innovation Award, and three filed Data Engineering patents in the last four years.
“Trianz has been at the forefront of digital innovation, and Extrica.ai is a paradigm shifting data to AI platform that completely changes how analytics and AI are delivered- much faster, taking business ahead of change. I am excited to scale the adoption of the Extrica platform, which has attracted attention from giants across the industry and hyperscalers,” said Israel Abraham. “I look forward to engaging with customers, bringing my own experiences, and collaborating with the talented team at Trianz to further enhance the capabilities of the Extrica Platform Services to transform data & AI strategies, execution, and outcomes for customers.”
About Trianz
Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. Our ‘IP Led Transformations’ approach, informed by insights from a recent global study spanning 20+ industries and 5000+ companies, addresses challenges posed by the rapid pace of AI-driven transformation, digital talent scarcity, and economic uncertainty. Our IP and platforms, including Concierto, Extrica, and Pulse, revolutionize cloud adoption, data analytics, and AI insights, empowering organizations to navigate the complexities of digital transformation seamlessly.
Founded in California and with an organization of over 2,000 associates across the United States and India, Trianz is a Premier Partner of AWS, consistently rated #1 by clients for value delivery over the past five years. Trianz has been ranked as one of the best Consulting Firms by Forbes and has been certified as a Great Place to Work for three years in a row. To learn more about Trianz, email [email protected] or visit www.trianz.com.
Watch Trianz CEO Sri Manchala’s insightful interview with Bloomberg on Partner | Crossing The Digital Faultline & Leading Towards Transformative Success – YouTube and delve deeper into his book Crossing the Digital Faultline at Crossing the Digital Faultline | Trianz.
Trianz Media [email protected] +1-408-387-5800
Logo: https://mma.prnewswire.com/media/626944/1199800/Trianz_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/trianz-welcomes-israel-abraham-as-vice-president-of-services-for-extricaai–the-data-to-ai-platform-302102589.html
-
Artificial Intelligence7 days ago
Document Collaboration Hub (DCH) by Netcare International Now Available on Microsoft AppSource
-
Artificial Intelligence7 days ago
Smartkem Commences Project with RiTdisplay To Develop World’s First Commercially Ready Active-Matrix OLED Display Using OTFT Technology
-
Artificial Intelligence7 days ago
Hexaware Dominates Whitelane Research 2024 BeLux IT Sourcing Study: A Triumph in Continued CSAT Excellence
-
Artificial Intelligence6 days ago
World System Integrator Conference (WSIC) 2024 A Showcase of New Initiatives
-
Artificial Intelligence7 days ago
Wine of Moldova offers a glimpse of the future with its game-changing AI tool
-
Artificial Intelligence7 days ago
Disaster Preparedness Systems Market Projected to Reach $300.20 billion by 2030 – Exclusive Report by 360iResearch
-
Artificial Intelligence7 days ago
Decision Intelligence Market worth $50.1 billion by 2030 – Exclusive Report by MarketsandMarkets™
-
Artificial Intelligence7 days ago
YASH Technologies Partners with Baheya Foundation to Transform Cancer Care in Egypt