Artificial Intelligence
Telecom Operations Management Market – Growth, Trends, COVID-19 Impact, and Forecasts (2021 – 2026)
New York, March 29, 2021 (GLOBE NEWSWIRE) — Reportlinker.com announces the release of the report “Telecom Operations Management Market – Growth, Trends, COVID-19 Impact, and Forecasts (2021 – 2026)” – https://www.reportlinker.com/p06039535/?utm_source=GNW
Amid intense competition, commoditization, and unprecedented demand, successful telecom companies need to focus on operation and technology simplification, while seeking insight from their systems to keep subscribers intact and find new ways to grow.
– Over the past few years, significant changes in the telecommunication landscape have resulted in a sharpened focus on the area of business metrics. For gaining better operational efficiency and customer satisfaction, it is beneficial to translate organization-level metrics to lower-level internal metrics in a structured methodology. It is essential that the internal parameters can be measured accurately and efficiently such that the systems and tools should support it for effective operation. In June 2020, ETI Software Solutions announced a strategic deal with Microsoft to help telecom service providers improve subscriber experience, reduce inefficiencies and cost, and offer next-gen services more reliably and affordably. Through this deal, service providers could utilize the comprehensive yet modular, integrated solution that empowers companies to address subscriber-facing issues to operate more efficiently proactively.
– Individual telecommunications operators had experienced a high level of operational failures in the data center and network equipment resulting in poor service to customers. The operators identified poor operation management as a significant source of these issues. The telecom operation management can tackle the problem by offering solutions for telecom network inventory and planning, billing, customer relations management (CRM), monitoring of network performance, support of the processes of network configuration, rollout, and service assurance. The solutions are generally supported by a modern workflow engine that automates and optimizes business processes related to telecommunication network management, service monetization, and customer management.
– In June 2020, ServiceNow launched Telecommunications Service Management and Telecommunications Network Performance Management products that will enable service providers to deliver better experiences to customers, contact center agents, and network operations teams to maximize their network technology investments helping to reduce costs. Built on the Now Platform, the products will extend the company’s capabilities in customer service and network operations with the latest telecommunications-specific apps for Proactive Customer Care and Automated Service Assurance. The products will enable service providers to better manage customer requests and quickly identify network issues for faster resolution.
– With the outbreak of COVID-19, telecom companies should be well equipped to handle the operations for meeting the 30% to 40% increase in bandwidth demand on their networks as millions of employees and students became homebound. According to FieceTelecom, the coronavirus pandemic has pushed companies of all sizes to accelerate their digital transformation plans. The companies that had already engaged in the adoption of digital transformation and cloud strategies were better able to sustain in the first few weeks of the pandemic. Verizon Business’ survey results echoed some of the points, including 43% of the respondents now planning to expand their businesses through digital and related technologies. Also, 30% have already added new methods for delivering their products and services digitally.
Key Market Trends
Cloud is Expected to Witness Significant Growth
– Telecom companies worldwide are embarking on transformation journeys centered on the cloud to drive new services, revenue opportunities, and experiences. By combining their cloud-native, open and modular solutions with the fully managed, high performing Cloud platform, the telecom operators can accelerate the journey. Cloud providers are focusing on some strategic regions to support telecommunications companies. These include helping telecommunications companies monetize 5G as a business services platform, empowering them to engage their customers through data-driven experiences better, and assisting them in improving operational efficiencies across core telecom systems.
– In March 2020, Google Cloud announced a comprehensive new strategy to help telecommunications companies digitally transform. Google Cloud’s approach focuses on key business outcomes for telecommunications companies, including improving operational efficiency across telecom core systems. Google Cloud is helping telecommunications providers in the transformation of their core IT systems and networks. As a part of this transformation, various applications, such as Operations Support Systems (OSS), Business Support Systems (BSS), and network functions that, once present in telecom environments, will shift to Google Cloud. This will provide customers with various benefits, including reducing costs and improving IT efficiencies and using Google Cloud to virtualize network functions for their core communications networks.
– Google also announced a partnership with Amdocs to enable communications service providers to run Amdocs’ market-leading portfolio on Google Cloud and to deliver new data analytics, site reliability engineering, and 5G edge solutions to enterprise customers. Amdocs announced that Altice USA had gone live with Amdocs data and intelligence systems on the Google Cloud as part of the Amdocs and Google Cloud joint go-to-market initiative. Also, a new partnership with Netcracker to deploy its entire Digital BSS/OSS and Orchestration stack on Google Cloud. Service providers can now scale and purchase their mission-critical IT applications on-demand, access unlimited Google Cloud resources, reduce the total cost of ownership, and accelerate the availability of new services.
– In May 2020, ZTE Corporation collaborated with the Guangdong branch of China Mobile has completed the large-scale deployment of ZTE’s intelligent cloud-based 5G transport management and control system ZENIC ONE (UME) in Guangdong province of China, to achieve the unified management of 150,000 PTN network elements. Besides, the ZENIC ONE (UME) system integrates Artificial Intelligence and Big Data for the first time to add management and control with tools and applications. Therefore, the system can collect the information related to the operation reported by the device in real-time, and combine AI intelligent big data analysis to monitor the network operation status, promptly pinpoint problems and recover services, thus significantly improving the O&M efficiency.
North America is Expected to Hold Significant Share
– North America is anticipated to occupy a significant share in the telecom operations management market studied, owing to the high expenditure on business operation solutions in the region. Besides, the telecommunications in the region is highly developed with intense competition among the communication providers, which is expected further to boost the market for telecom analytics in the region. The continuous advancements in IT infrastructure and technology used for customer support, a significant number of market vendors, and the accessibility of proficient technical expertise about managing the daily operations and helpdesk software contribute toward the telecom operations management market growth region.
– In July 2019, IBM and AT&T announced a multi-year strategic alliance. Under the coalition, AT&T Communications will utilize IBM’s expertise to transform AT&T Business Solutions’ internal software applications, enabling migrations to the IBM Cloud. Besides, IBM will provide infrastructure to support AT&T Business applications. AT&T Business will utilize Red Hat’s open-source platform for the management of workloads and applications. The improvements will allow AT&T Business to serve enterprise customers better. IBM will be the major cloud provider and developer for AT&T Business’s operational applications and will engage in managing the company’s IT infrastructure, on and off-premises, and across multiple clouds, including private and public.
– Furthermore, the shift in consumer behavior, along with rising mobile internet adoption and, smartphone, improved affordability, and the increasing availability of locally relevant content have led to a boom in mobile services across areas such as e-commerce, and financial services, video, and social media. As a result, the demand for telecom operations management has been witnessing an upward trend in North America. In April 2020, the United States Department of Justice, combined with other federal agencies, called on the FCC to revoke China Telecom Americas Corporation’s authorization for providing international telecommunications services across the United States.
– In May 2019, the FCC together voted to deny China Mobile Ltd, a Chinese telecommunications company, the rights for providing services in the United States, citing risks that the Chinese government could result in using the approval to conduct espionage against the United States government. Such allegations in the region may decrease the ability of international telecommunication providers in the region to adopt operation management solutions. Furthermore, this would also encourage local telecoms to take better operation management solutions to gain a competitive edge over international players, thereby augmenting the growth of the market.
Competitive Landscape
The Telecom Operations Management Market is quite competitive and moderately fragmented. This is due to the presence of significant players such as IBM Corporation, Oracle Corporation, Telefonaktiebolaget LM Ericsson, Hewlett Packard Enterprise Development LP, Nokia Corporation, etc. The prominent companies are entering into collaborations and are launching innovative solutions, to increase their market share.
– March 2020 – Omantel has announced a partnership with Ericsson to manage its multi-access mobile networks. The deal, says the telecommunications company, in which the Omani government has majority ownership, will allow Omantel to take advantage of a range of network functions virtualization (NFV) functionalities. The partnership also covers fully managed end-to-end operations services, which includes nationwide network operations and field maintenance and support for Omantel’s fixed-line access, 2G, 3G, 4G, and future 5G access.
– March 2020 – Nokia launched a complete AI as a service offering called Nokia AVA 5G Cognitive Operations. The framework and its AI-based solutions enable Communication Service Providers (CSPs) to transform their network, service, and business operations through AI, cloud scalability, and automation. The solution will provide CSPs with solutions to assist with slice creation and assurance to meet committed SLAs.
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Artificial Intelligence
Clinical Trials Matching Software Market Projected to Reach $832.56 million by 2030 – Exclusive Report by 360iResearch
PUNE, India, April 18, 2024 /PRNewswire/ — The report titled “Clinical Trials Matching Software Market by Functionality (Analytics & Reporting, Compliance Tracking, Data Management), Deployment (Cloud & Web Based, On-Premise), End-Use – Global Forecast 2024-2030” is now available on 360iResearch.com’s offering, presents an analysis indicating that the market projected to grow from a size of $342.20 million in 2023 to reach $832.56 million by 2030, at a CAGR of 13.54% over the forecast period.
“The Global Surge in Adoption of Matching Software for Enhanced Participant Enrollment”
Clinical trials matching software stands at the forefront of revolutionizing clinical research by automating the process of identifying and enrolling eligible participants. These platforms offer a streamlined approach to match patient health profiles with trial requirements, accelerating enrollment and supporting the shift toward personalized healthcare using these advanced AI and ML technologies. Although integrating these systems poses challenges due to variations in healthcare IT infrastructure and the imperative for rigorous data security, the potential for market growth is substantial. In the Americas, a robust clinical trials ecosystem thrives; in the European Union, it has unified regulatory standards and extended to emerging regions such as the Middle East, Africa, and the APAC countries; the demand for such innovative solutions is on a steep rise. This demand is fueled by governmental support, the evolving regulatory landscape, and strategic partnerships to embed these solutions within electronic health records, underscoring a global movement toward optimizing clinical trial processes to better cater to specific patient demographics.
Download Sample Report @ https://www.360iresearch.com/library/intelligence/clinical-trials-matching-software
“The Rise of Virtual Trials and Advanced Matching Software”
The healthcare landscape is witnessing a transformative shift toward virtual clinical trials, fueled by technological advancements and the necessity for continuity during the COVID-19 pandemic. This transition supports research amid social distancing measures and introduces significant cost savings by reducing the need for physical infrastructure and in-person interactions. The efficiencies brought by electronic health records (EHR), wearable technologies, and automation streamline the entire process, from patient recruitment to data analysis. Several approaches, endorsed by regulatory bodies such as the FDA, represent a leap forward in making clinical trials more accessible and streamlined, ensuring that more patients can participate in potentially life-saving research without the geographical and logistic constraints of traditional trials.
“Enhancing Clinical Trials through Advanced Analytics, Rigorous Compliance, and Precision-Patient Matching”
Integrating advanced analytics, meticulous compliance monitoring, and precision-patient matching marks a significant advancement toward maximizing efficiency and fostering trial diversity. The software delivers insightful data on trial progress, participant demographics, and enrollment figures, empowering stakeholders to make well-informed decisions and optimize resource distribution to meet trial goals effectively by implementing cutting-edge analytics. The built-in compliance feature ensures trials are conducted in strict adherence to regulatory standards, minimizing risks associated with non-compliance. Furthermore, a robust data management system guarantees the integrity and availability of clinical trial data, which is critical for the seamless operation and real-time analysis of trials. The software includes state-of-the-art patient matching technology, which employs sophisticated algorithms and artificial intelligence to expedite recruitment by accurately identifying candidates who match specific trial requirements. This innovative approach accelerates the recruitment timeline and enhances the diversification of trial participants, paving the way for more inclusive and representative clinical research outcomes.
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“Medidata by Dassault Systèmes SE at the Forefront of Clinical Trials Matching Software Market with a Strong 11.30% Market Share”
The key players in the Clinical Trials Matching Software Market include International Business Machines Corporation, Science 37, Inc. by eMed, LLC, Medidata by Dassault Systèmes SE, AutoCruitment LLC, Deep 6 AI Inc., and others. These prominent players focus on strategies such as expansions, acquisitions, joint ventures, and developing new products to strengthen their market positions.
“Introducing ThinkMi: Revolutionizing Market Intelligence with AI-Powered Insights for the Clinical Trials Matching Software Market”
We proudly unveil ThinkMi, a cutting-edge AI product designed to transform how businesses interact with the Clinical Trials Matching Software Market. ThinkMi stands out as your premier market intelligence partner, delivering unparalleled insights with the power of artificial intelligence. Whether deciphering market trends or offering actionable intelligence, ThinkMi is engineered to provide precise, relevant answers to your most critical business questions. This revolutionary tool is more than just an information source; it’s a strategic asset that empowers your decision-making with up-to-the-minute data, ensuring you stay ahead in the fiercely competitive Clinical Trials Matching Software Market. Embrace the future of market analysis with ThinkMi, where informed decisions lead to remarkable growth.
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“Dive into the Clinical Trials Matching Software Market Landscape: Explore 190 Pages of Insights, 286 Tables, and 22 Figures”
PrefaceResearch MethodologyExecutive SummaryMarket OverviewMarket InsightsClinical Trials Matching Software Market, by FunctionalityClinical Trials Matching Software Market, by DeploymentClinical Trials Matching Software Market, by End-UseAmericas Clinical Trials Matching Software MarketAsia-Pacific Clinical Trials Matching Software MarketEurope, Middle East & Africa Clinical Trials Matching Software MarketCompetitive LandscapeCompetitive PortfolioInquire Before Buying @ https://www.360iresearch.com/library/intelligence/clinical-trials-matching-software
Related Reports:
Clinical Trial Support Services Market – Global Forecast 2024-2030Virtual Clinical Trials Market – Global Forecast 2024-2030Clinical Trials Management System Market – Global Forecast 2024-2030About 360iResearch
Founded in 2017, 360iResearch is a market research and business consulting company headquartered in India, with clients and focus markets spanning the globe.
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Quick on our feet, we have our ear to the ground when it comes to market intelligence and volatility. Our market intelligence is diligent, real-time and tailored to your needs, and arms you with all the insight that empowers strategic decision-making.
Our clientele encompasses about 80% of the Fortune Global 500, and leading consulting and research companies and academic institutions that rely on our expertise in compiling data in niche markets. Our meta-insights are intelligent, impactful and infinite, and translate into actionable data that support your quest for enhanced profitability, tapping into niche markets, and exploring new revenue opportunities.
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BOSTON, April 18, 2024 /PRNewswire/ — The RepTrak™ Company, the world’s leading reputation data and insights company, released its annual Global RepTrak 100 report. Utilizing its advanced reputation monitoring software, RepTrak gathered data from more than 243,000 survey responses across 14 major economies to rank the world’s 100 most reputable companies. They share that ranking alongside a full analysis of global corporate reputation trends and corresponding public sentiment in the 2024 report.
After two years of consecutive Reputation Score declines, this year’s Score is back up with an increase from 73.2 in 2023 to 73.8 in 2024. It’s a small increase after 2023’s full one-point drop. However, it’s an encouraging sign that companies have begun to recover from reputation falls driven by many challenges: macroeconomic issues, workplace difficulties, product problems, and corporate responsibility skepticism.
“This year’s report underscores a pivotal shift in the corporate landscape, spotlighting the remarkable adaptability and dedication of the Top 100 companies in responding to the dynamic needs of stakeholders,” states RepTrak CEO Mark Sonders. “The companies featured in our report are not just riding the wave of change; they are the ones steering it, proving that the best approach to business is one that embraces evolution and champions progress.”
RepTrak’s report explores how people thought, felt, and acted toward companies over the past year. Findings include notable increases in Conduct and Citizenship efforts, stakeholders’ rising willingness to invest, culturally resonant brand communications, and ESG Scores that soared despite skepticism around the acronym.
To read the full 2024 Global RepTrak 100 report, please visit: www.reptrak.com/globalreptrak
About RepTrak
The RepTrak™ Company is the world’s leading reputation data and insights company. We help companies by organizing and grading a variety of reputational elements, offering a real-world report card on their corporate reputation. Subscribers to the RepTrak program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. RepTrak’s pairing of advanced metrics and dedicated reputation advisors offers clients an actionable analysis of their reputation data, aligning business objectives with stakeholder sentiment across different markets and sectors.
Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database, gathering over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide. For more information, please visit: www.reptrak.com
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Artificial Intelligence
Group-IB takes part in a global operation to cripple Canadian Phishing-as-a-Service provider LabHost
SINGAPORE, April 18, 2024 /PRNewswire/ — Group-IB, a leading cybersecurity company aimed at investigating, preventing, and fight digital crime announced today that it participated in a coordinated global takedown operation against prominent Canadian Phishing-as-a-Service (PhaaS) provider LabHost, which has led to the arrest of 37 suspects across the United Kingdom and around the world by law enforcement agencies. As part of the operation, Group-IB also conducted an extensive analysis of LabHost’s criminal history and infrastructure, including insights into LabHost’s administrative platform and the services it provides to its purported user base which exceeds 2,000 subscribers worldwide, who illegally obtained around 480,000 card numbers, 64,000 pin numbers, and over 1 million passwords from victims used for websites and other online services, according to law enforcement agencies.
“By leveraging our Threat Intelligence and Digital Risk Protection, we are able to identify and monitor phishing attacks and websites like those deployed by LabHost and its subscribers around the world, enabling us to actively alert and protect our customers, and in turn, their customers as well,” said Dmitry Volkov, Chief Executive Officer of Group-IB. “Today’s takedown operation demonstrates the agility and responsiveness of our decentralized Digital Crime Resistance Centers, and how quickly we can provide immediate and local assistance wherever our customers may be.”
First uncovered in late 2021, LabHost emerged as a fully automated Phishing-as-a-Service (PhaaS) platform, streamlining the creation of phishing websites meticulously mirroring the interface and functionality of prominent banking, postal, and financial entities, aimed at intercepting, seizing, and profiting from users’ personal, credit card, and online banking credentials. Users are prompted to select from various “membership plans,” tailored to target businesses and individuals in either the United States and Canada, or globally, akin to mobile subscription models. These plans encompass “standard,” “premium,” and “world membership” tiers, priced between US$179 and US$300 monthly, with options for monthly, quarterly, or annual billing cycles.
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