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Artificial Intelligence

Insights on the AI-Based Chatbot Global Market to 2026 – Featuring Anboto, Apple and Artificial Solutions Among Others

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Dublin, April 12, 2021 (GLOBE NEWSWIRE) — The “AI-Based Chatbot Market by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government) and Industry Verticals 2021 – 2026” report has been added to ResearchAndMarkets.com’s offering.

This report provides an assessment of the chatbots market including global, regional, and country forecasts, by industry, application, and business model. The report also includes market sizing by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical for years 2021 through 2026.

The report provides an analysis of the chatbot market across industry verticals with use cases in diverse sectors. It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services. The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI. It also evaluates the current state of chatbot developments and the role of machine learning and AI other technologies such as conversational AI.

Select Report Findings:

  • The global AI-enabled chatbots market will reach $4.6B USD by 2026
  • Hybrid voice and text chatbots market will reach $682M USD globally by 2026
  • The use of conversational AI will revolutionize customer relationship management
  • The global market for conversational AI in telemarketing will reach $201.3M USD by 2026
  • Conversational AI will also improve telemarketing efficiency but become major robocall issue
  • AI-based chatbots are poised to become the norm by 2025 as contact centers increase automation

Artificial Intelligence (AI) enabled chatbots are taking Customer Relationship Management (CRM) to a new level as business-to-business, business-to-consumer, and consumer-to-business communications is both automated and improved by way of push and pull of the right information at the right time. Chatbots also provide benefits to customers as both existing clients and prospects enjoy the freedom to interact on their own terms. Our research indicates that over 50% of customer queries may be managed today via AI-based chatbots.

As the interface between humans and computers evolves from an “operational” interface (Websites and traditional Apps) to an increasingly more “conversational” interface, expectations about how humans communicate, consume content, use apps, and engage in commerce will change dramatically. This transformation is poised to impact virtually every aspect of marketing and sales operations for every industry vertical. For example, AI-enabled voice chat, also known as conversational AI, provides a completely human-like experience and will completely replace human-based CRM in some industries.

Based on our exclusive research into prepaid wireless service provider customer care, we believe that prepaid wireless service providers (and some post-paid service MVNOs) will be the likely first and best target service areas for AI-based CRM. More specifically, carriers will look beyond AI-based chatbots and other online CRM automation tools towards conversational AI, which will become very important for both cost reduction and customer satisfaction. This is because conversational AI will provide the best combination of human-like interaction, but with the full knowledge base of carrier service information.

Next generation chatbots will leverage hybrid voice and text solutions to provide an increasingly seamless and human-like communications experience. Conversational AI is continuing to evolve, eventually anticipated to provide a near perfect replacement for human CRM interaction, with fewer errors, and improved opportunities for product and service upsell to consumers as well as greater overall satisfaction.

Report Benefits:

  • Market sizing for AI-based chatbots and conversational AI
  • Understand the macro and micro-economic impact of chatbots
  • Understand market dynamics, players, solutions and strategies
  • Identify market leading chatbot companies, apps, and solutions
  • Identify market opportunities for chatbots across many industries

Key Topics Covered:

1.0 Executive Summary

2.0 Introduction
2.1 Intelligent Chatbots
2.2 Chatbots vs. Virtual Personal Assistants
2.3 Chatbots and Conversational UI
2.4 Role of Machine Learning and AI
2.5 Chatbots vs. Traditional Apps
2.6 Chatbots Feature Functionality

3.0 Intelligent Chatbots Ecosystem Analysis
3.1 Chatbot Open Development Ecosystem
3.2 Types of Chatbots
3.3 Chatbot Architecture
3.3.1 Generative Models
3.3.2 Retrieval Based Models
3.3.3 Pattern Based Heuristics
3.4 Machine Learning and Response Generation in Chatbots
3.5 Chatbot Ecosystem
3.5.1 Native Chatbots
3.5.2 Third-Party Chatbots
3.5.3 Corporate Chatbots
3.5.4 Chatbots Delivery Channel
3.5.5 Technology Assistants
3.5.6 Chatbots Application Industry
3.6 Beyond Chatbots: Messaging is the New Voice
3.7 Potential Business Impact of Chatbots
3.7.1 Establish Scalable Customer Service
3.7.2 Develop Customer Intelligence
3.7.3 Small Businesses become More Competitive
3.7.4 Improve Customer Navigational Experience
3.7.5 Personalized Sales and Marketing
3.8 Developing Chatbots: Building Blocks and Costs Analysis
3.8.1 Building Blocks of Chatbots Development
3.8.2 Develop Prerequisite Capabilities
3.8.3 Development Options and Costs
3.8.4 Choosing a Self-Service Solution
3.9 Chatbots to Make Significant Impact on Global Economy
3.9.1 Impact on Global Job Market
3.10 Investment in Chatbot Ecosystem
3.11 Investment of Slack in Chatbots Ecosystem

4.0 Chatbot Market: SWOT Analysis and Use Cases
4.1 SWOT Analysis
4.2 Emerging Chatbot Use Cases
4.2.1 Dialog Systems
4.2.2 Toy Devices
4.2.3 Customer Service
4.2.4 Expedite Purchase Process
4.2.5 Improve Workplace Productivity
4.2.6 Booking Agent
4.2.7 Gaming Expert
4.2.8 Weather Forecaster
4.2.9 News Reporter
4.2.10 Job Hunter
4.2.11 Marketer
4.2.12 Hair Stylist and Retailer
4.2.13 Food Order Taker
4.2.14 Finance Adviser
4.2.15 Teacher
4.2.16 Legal Advisor
4.2.17 Salesman
4.3 Market Learning Self-Driving Car Device Failure
4.4 Amazon Echo Services to Hotel Suites

5.0 Chatbot Company and Solution Analysis
5.1 Anboto Group
5.1.1 Overview
5.1.2 Solution and Strategic Initiatives
5.1.2.1 Virtual Assistant for Customer Service
5.1.2.2 Intelligent Chatbots
5.1.2.3 Automatic Email Response and Management
5.1.2.4 Social Module
5.1.2.5 Feedback Management and Customer Engagement Suite
5.2 Apple Inc.
5.2.1 Overview
5.2.2 Apple Siri and Embedded Strategy
5.3 Artificial Solutions Ltd.
5.3.1 Overview
5.3.2 Solution and Strategic Initiatives
5.3.2.1 Teneo Platform
5.3.2.2 Natural Language Interface
5.3.2.3 Digital Employee
5.3.2.4 Natural Language Analytics
5.4 iDAvatars (IDA)
5.4.1 Overview
5.4.2 3D Virtual Assistant and Insyte Dashboard
5.5 Creative Virtual Ltd.
5.5.1 Overview
5.5.2 V-Person technology
5.6 CX Company
5.6.1 Overview
5.6.2 Digital CX Solutions
5.7 eGain Corporation
5.7.1 Overview
5.7.2 Solution and Strategic Initiatives
5.8 Eidoserve Inc.
5.8.1 Overview
5.8.2 Abby and IVR Solution
5.9 Existor
5.9.1 Overview
5.9.2 Existor Chatbots
5.10 Google
5.10.1 Overview
5.10.2 Solution and Strategic Initiatives
5.10.2.1 Google Now
5.10.2.2 Google Assistant
5.10.2.3 Google Home
5.10.2.4 Embedded Strategy
5.10.2.5 Allo
5.10.2.6 DeepMind Acquisition
5.11 Intel Corporation
5.11.1 Overview
5.11.2 Solution and Strategic Initiatives
5.11.2.1 Digital Personal Assistant for the Enterprise
5.11.2.2 Intel AI Acquisition Strategy
5.11.2.3 Intel Ginger
5.11.2.4 Next-gen AI Chip Strategy
5.11.2.5 Intel JARVIS
5.12 Microsoft Corporation
5.12.1 Overview
5.12.2 Solution and Strategic Initiatives
5.12.2.1 Microsoft Key Five Assets Strategy
5.12.2.2 Microsoft Cortana
5.12.2.3 Genee and Other Acquisition Strategy
5.12.2.4 Tay Bot
5.12.2.5 Xiaoice
5.12.2.6 Microsoft AI and Research Group
5.12.2.7 Industry Collaboration
5.13 Speaktoit Inc.
5.13.1 Overview
5.13.2 Solution and Strategic Initiatives
5.13.2.1 Assistant.ai
5.13.2.2 Api.ai
5.14 InteliWISE SA
5.14.1 Overview
5.14.2 Solution and Strategic Initiatives
5.14.2.1 Virtual Assistant Chatbot
5.14.2.2 Facebook Messenger Bot
5.14.2.3 Proactive LiveChat
5.14.2.4 Omnichannel Contact Center
5.14.2.5 eGOV
5.15 Facebook Inc.
5.15.1 Overview
5.15.2 Solution and Strategic Initiatives
5.15.2.1 Facebook M
5.15.2.2 DeepText: Text Understanding Engine
5.15.2.3 Third-Party Integration
5.16 Salesforce
5.16.1 Overview
5.16.2 Solution and Strategic Initiatives
5.16.3 Einstein
5.16.4 Acquisition Strategy
5.17 Amazon
5.17.1 Overview
5.17.2 Solution and Strategic Initiatives
5.17.2.1 Amazon Alexa Voice
5.17.2.2 Amazon Echo
5.18 SK Telecom Co, Ltd.
5.18.1 Overview
5.18.2 Solution and Strategic Initiatives
5.18.2.1 NUGU
5.18.2.2 Inclusion of Conexant Systems AI Capabilities
5.19 motion.ai
5.20 Indigo
5.21 Vokul
5.22 24me
5.23 Robin
5.24 Wunderlist
5.25 Cubic
5.26 Hound
5.27 SIRIUS
5.28 Yahoo Inc.
5.28.1 Overview
5.28.2 Yahoo Chatbots on Kik and Facebook Messenger
5.29 Helpshift
5.30 Haptik, Inc.
5.31 Aspect Software, Inc.
5.31.1 Aspect Mila: Workforce Chatbot
5.31.2 Aspect Chatbots based on ITR
5.32 Inbenta Technologies Inc.
5.32.1 Inbenta Chatbots to Skype and Facebook Messenger
5.32.2 Inbenta Chatbot Development Platform
5.33 Twilio
5.33.1 Twilio Supports HelloVote Chatbot
5.33.2 Exclusive Interview of Twilio
5.33.2.1 Overall Twilio’s Comments on Bots
5.33.2.2 Twilio’s Responds to Key Questions
5.34 IBM Watson

6.0 Conclusions and Recommendations
6.1 Chatbots to Redefine HCI
6.2 Marketing Guide for the Future
6.3 AI Chatbots App
6.4 Recommendations to Market Players
6.4.1 Chatbots for Consumer Market
6.4.2 Integration and Convergence in Enterprise and Industrial Segment
6.4.3 Recommendations to Investors

7.0 AI Based Chatbot Market Analysis and Forecasts 2021 – 2026
7.1 Global Markets for AI based Chatbots by Type 2021 – 2026
7.2 AI based Chatbots by Interface Type 2021 – 2026
7.2.1 AI based Voice Chatbots by sub-category 2021 – 2026
7.3 Global Market Size AI Chatbots by Value Chain Components 2021 – 2026
7.4 Global Markets for AI based Chatbots by Business Model 2021 – 2026
7.5 Global Markets for AI based Chatbots by Deployment 2021 – 2026
7.6 Global Markets for AI based Chatbots by Market Segment 2021 – 2026
7.7 Global Markets for AI based Chatbots by Applications 2021 – 2026
7.8 Global Markets for AI based Chat by Use Case 2021 – 2026
7.9 Global Markets for AI based Chatbots by Industry Vertical 2021 – 2026

8.0 Regional AI based Chatbot Market 2021 – 2026
8.1 AI based Chatbot Market by Region 2021 – 2026
8.2 North America AI Based Chatbot Markets by Country 2021 – 2026
8.3 Latin America AI Based Chatbot Markets by Country 2021 – 2026
8.4 Europe AI Based Chatbot Markets by Country 2021 – 2026
8.5 APAC AI Based Chatbot Markets by Country 2021 – 2026
8.6 MEA AI Based Chatbot Markets by Country 2021 – 2026

9.0 Conversational AI Forecasts 2021 – 2026
9.1 Global Market for Conversational AI by Deployment Type 2021 – 2026
9.2 Global Markets for Conversational AI by Value Chain Components 2021 – 2026
9.3 Global Markets for Conversational AI by Market Segment 2021 – 2026
9.4 Global Markets for Conversational AI by Applications 2021 – 2026
9.5 Global Markets for Conversational AI by Use Case 2021 – 2026
9.6 Global Markets for Conversational AI by Industry Vertical 2021 – 2026
9.7 Global Markets for Conversational AI by Region 2021 – 2026
9.7.1 North American Markets for Conversational AI by Country 2021 – 2026
9.7.2 Latin American Markets for Conversational AI by Country 2021 – 2026
9.7.3 European Markets for Conversational AI by Country 2021 – 2026
9.7.4 APAC Markets for Conversational AI by Country 2021 – 2026
9.7.5 MEA Markets for Conversational AI by Country 2021 – 2026

For more information about this report visit https://www.researchandmarkets.com/r/xifp0o


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Artificial Intelligence

IG Canada Announces Enhanced Trading Platform for Enhanced User Experience

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Meta description : Explore IG Canada’s advanced trading platform, educational resources, and robust security features. Achieve your trading goals with the innovative tools.
NOTTINGHAM, England, April 25, 2024 /PRNewswire/ — IG Canada, a premier online trading platform, is pleased to announce significant enhancements to its trading technology, designed to empower both novice and experienced traders with superior tools and resources. This development is part of IG Canada’s commitment to providing the best trading experience in the Canadian market.

IG Canada has upgraded its platform with advanced features that streamline trading processes and improve the accuracy of trade execution. These enhancements include customizable charts, a wider range of indicators, and improved mobile access, ensuring traders can operate efficiently from anywhere at any time.
Recognizing the importance of education in trading success, IG Canada has expanded its educational resources. The brokerage now offers a comprehensive learning center featuring webinars, tutorials, and articles that cater to various skill levels. These resources are designed to help traders develop robust trading strategies and improve their market knowledge.
Security remains a top priority for IG Canada. The latest updates include enhanced encryption and multi-factor authentication to protect client data and funds. These security measures provide peace of mind for traders, knowing their investments are safeguarded against potential threats.
IG Canada is a leading online brokerage that provides trading services across multiple asset classes, including forex, stocks, commodities, and indices. With a focus on innovation and customer service, IG Canada is committed to helping Canadian traders achieve their investment goals through a transparent and efficient trading environment.
In addition, IG Canada is committed to engaging with the community through upcoming webinars, live events, and partnerships with local financial experts. These initiatives are designed not only to support the growth and education of the clients but also to foster a stronger, more connected trading community in Canada.
Press Contact:Contact Name: Timothy C. SherwinEmail: [email protected] Phone: +447 441425053

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Sentrycs Now Part of the UK National Protective Security Authority Catalog of Security Equipment

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This inclusion into the NPSA CSE marks a significant milestone in the company’s commitment to enhancing national and international airspace security and to leading the C-UAS market toward multi-layer strategy optimization and excellence.
TEL-AVIV, Israel, April 25, 2024 /PRNewswire/ — Sentrycs, a leading innovator in adaptive counter-drone solutions, is proud to announce its inclusion in the prestigious UK National Protective Security Authority Catalogue of Security Equipment (NPSA CSE).
 
Following a rigorous assessment process, Sentrycs’ cutting-edge Counter Unmanned Aerial Systems (C-UAS) solution has met the high standards set by the NPSA for Detection, Tracking, and Identification (DTI). The testing, conducted at the NPSA’s designated testing facilities in August 2023, rigorously evaluated the Sentrycs system against the NPSA’s DTI Testing and Evaluation Standard v3.1.
Sentrycs elected to be assessed under Configuration D as a 3D system with Ground Control Station (GCS) detection capability and platform identification capability, which is the most demanding test scenario with the highest number of scored parameters.
The Sentrycs system demonstrated exceptional capabilities in various security scenarios, showcasing its robustness in detecting and tracking with high accuracy and zero false alarms. The system’s innovative use of cyber techniques to extract data from targets and its streamlined human-machine interface were especially noted for their efficiency and ease of use.
“Our team is proud to have Sentrycs recognized by the UK National Protective Security Authority,” said Yoav Zaltzman, CEO of Sentrycs. “Being listed in the CSE is not just an honor; it’s a testament to our technology’s reliability and effectiveness in contributing to the ever-changing airspace security landscape.”
Sentrycs’ technology is now accessible through the NPSA CSE, providing security practitioners with verified solutions that meet the UK’s rigorous security standards. This inclusion not only underscores Sentrycs’ role in advancing security technology but also enhances its visibility and credibility on a global stage.
For more details on Sentrycs’ solutions and their impact, visit www.sentrycs.com.
For further information regarding the NPSA and the Catalog of Security Equipment, please visit the NPSA’s official website.
About Sentrycs
Sentrycs is a leader in adaptive counter-drone solutions, supported by innovative technology designed to passively identify, mitigate, and where necessary, intercept unauthorized drones custom-built for various environments – including airports, borders, prisons, critical infrastructure, and mass events. Founded in 2017, Sentrycs’ has offices in Israel and the US, serving customers worldwide. By uniting its field-proven technology and expertise in global drone environments, Sentrycs is leading the way towards a safer and more secure drone-driven future. Learn more at www.sentrycs.com
Video – https://www.youtube.com/watch?v=YBuhpTq5QuM

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Homestyler to Recruit First Batch of Global Partners in 20 Countries

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MILAN, April 25, 2024 /PRNewswire/ — Homestyler, a leading all-in-one 3D Design platform and creative community for global designers invested by Easyhome New Retail Group and Alibaba Group, successfully hosted the Homestyler Global Partners Conference and Gorgeous Home Imported Brand Investment Promotion Conference from April 18 to 19 on the sidelines of the 2024 Salone del Mobile Milano, the world’s leading furniture fair.

Easyhome is at the forefront, driving the transformation of the home furnishing industry into a full-service platform. It has developed a tailored solution for global brands called Gorgeous Home, which includes supportive policies and has established local distribution and service networks in international markets. During the conference, Homestyler unveiled a suite of digital products enhanced by 3D and AI technologies, including cloud-based design tools, virtual livestreaming that can alter and restore furnishing scenes to true-to-life scale, a 3D Floor Planner, a 3D Virtual Studio, and a 3D Interactive Panorama, among others. The event also marked the signing ceremony with the first group of global partners.
The Global Partners Program is a key milestone of Homestyler’s roadmap towards global commercialization. It has established close partnerships with around 1,000 global home furnishing companies and design institutions to provide solutions for digital transformation. The first global partners from more than 20 countries and regions will collaborate to explore content creation and marketing potential to deliver effective growth.
In addition, Homestyler shared the unique advantages of its software and cloud designing tools, particularly in cloud rendering, free modeling capabilities, 3D model and material libraries, one-stop workflow, and user-friendliness.
“The core technologies and products of Homestyler extend through all links both online and offline and deeply converge physical experience with digital technologies, such as attracting customers, content design and creation, interactive scene, check-out tracking and more, and we continue to optimize and enhance the 3D scenario shopping experience to empower the transformation and upgrading of the global home furnishing industry,” said Ma Xingjian, head of Homestyler’s overseas business.
Looking ahead, Easyhome and Homestyler aims to establish an international service, regional distribution and dealership system, serving as a bridge between global designers and home furnishing companies worldwide to enable designers residing in different countries and regions to highlight their 3D design solutions and boost shopping experience for the consumers.
As a creative hub for global designers, Homestyler continually expands its model library with home furnishing products from around the world and provides the latest in 3D and AI technologies to help companies promote their products across various channels. Companies such as P Life Concept London, Lahoma Ltd., and Tecnobit S.r.l. are leveraging Homestyler products to enhance the online shopping experience and increase efficiency on their websites. Homestyler plans to introduce more B2B digital products and services, including advanced 3D tools for designing, modeling, rendering, virtual studio shooting, and livestreaming. “Homestyler will further advance our international development: we are planning to establish industry-academy cooperation with Italy’s top design institution, the Polytechnic University of Milan, and the relationship with ADI. With the launch of Global Partners Program, Homestyler will continue to invest in supporting policies and boost international influence through various cooperation programs, to achieve the goal of providing better design services for users globally,” said Xu Min, general manager of Homestyler.
For more information, please visit https://www.homestyler.com.
About Homestyler
Homestyler was jointly invested in by Easyhome New Retail Group and Alibaba Group. It is dedicated to provide 3D cloud design tools for designers worldwide and delivering a comprehensive suite of 3D+AI digital solutions to the furniture and home furnishing industry.

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