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Artificial Intelligence

AI Chatbot ‘Bebot’ Launches Multilingual Guidance Service for Accessibility at Haneda Airport as a Demonstration Experiment

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TOKYO, Jan. 18, 2023 (GLOBE NEWSWIRE) — Bespoke Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Akemi Tsunagawa) and Tokyo International Airport Terminal Co., Ltd. (Headquarters: Ota-ku, Tokyo; Representative Director: Katsuji Doi) will offer a new AI (artificial intelligence) chat service to customers using Terminal 3 at Haneda Airport as a demonstration experiment. The new automatic response service “Bebot” will be available starting from Jan. 17 to March 31, 2023.

Equipped with a natural language processing engine developed from chat histories from more than 30 million people, “Bebot” boasts a high degree of accuracy in answering questions that travelers need, including information on airport facilities and flight information. Bebot responds to information requests in an easy-to-understand way via natural conversation. In addition, the service is designed with consideration for foreign travelers, the elderly, and the visually impaired.

Background: Demand for Accessibility Support

Haneda Airport is used by customers with various accessibility needs, with common request examples including “I can’t find the information I need,” “The counters are too crowded,” “It’s hard to read small letters,” and “I can’t read Japanese.” Therefore, Bespoke decided to offer and upgrade the service “Bebot”, which can respond accurately regardless of the user’s native language or age. 

Particular consideration was given to the following points.

1) Answers can be read aloud by a screen reader within the chat service.

2) An easy-to-read font display matches the user’s font-size setting.

3) Easy-to-understand information is provided by native speakers in multiple languages

■ AI chatbot “Bebot” service

Bebot has been introduced by various organizations in Japan and overseas, including public institutions and transportation facilities, such as for local governments where accuracy and speed are required. In administrative agencies, Bebot is used in a wide range of ways, such as creating an online city hall, providing guidance on procedures, for crisis management, disaster response, tourist information, and for collecting the voices of residents. Based on the vast amount of chat data, the service is constantly being improved, and compared to other chatbots, it is capable of returning accurate answers even when free input is made in colloquial styles, or via long sentences.

Answers and information are provided in an optimized display according to each device, including for PC, smartphones, tablets, etc. The service is also characterized by its strong multilingual support. At Haneda Airport, the service provides information in English, Chinese, and Korean, in addition to Japanese.

Demonstration Experiment period: Jan. 17, 2023, to March 31, 2023 (planned)

Service hours: 24 hours a day, 365 days a year (operation and maintenance are scheduled to be carried out at all times to improve convenience)

Supported languages: Japanese, English, Chinese (simplified/traditional), Korean

How to access:

1. By scanning QR codes inside and outside the airport.

2. By connecting to the free Wi-Fi in the airport, which displays the portal site.

“Bebot” implementation: Japan National Tourism Organization (JNTO), Narita International Airport, Tokyo Station, Tokyo Metro, Toyama Prefecture, Mie Prefecture, Yamanashi Prefecture, Sapporo City, Sendai City, Mitsubishi Jisho Property Management, Hotel New Otani.

Contact Information:
Asako Yamada
Yamada
[email protected]

Related Images

Image 1: Bebot x Haneda Airport

Bespoke Inc. and Tokyo International Air Terminal Corporation have partnered together to launch an AI chatbot that provides 24/7, multilingual and accessible support for passengers using Haneda Airport Terminal 3.

This content was issued through the press release distribution service at Newswire.com.

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Artificial Intelligence

THE 2024 GLOBAL EXPLORATION SUMMIT IS ANNOUNCED AT THE 120th EXPLORERS CLUB ANNUAL GALA IN NEW YORK

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Porto and Terceira Island to Host the ‘Davos of Exploration’ – The GLEX Summit
NEW YORK, April 24, 2024 /PRNewswire/ — The Explorers Club and Expanding World, are thrilled to announce the fifth edition of The GLEX Summit, known as the ‘Davos of Exploration,’ set to take place from June 15 to 19 on Porto city and Terceira Island in the Azores, Portugal.

This year, Porto will Ignite the summit, followed by two days of discussions and exploration in the historic city of Angra do Heroísmo on Terceira Island. From the depths of the oceans to new space missions, the power and future of exploration will be explored in these two World Heritage cities, deeply connected to the history of exploration.
The 2024 GLEX Summit will revolve around the latest discoveries and groundbreaking missions shaping the future of our planet. Highlights of the summit include the Artemis mission, which plans to send astronauts back to the moon for the first time since 1972, and the role of Space and the Oceans in researching and mitigating the effects of climate change. Notable sessions will also delve into the unfortunate incident of the submersible implosion that took place on Titan and the recording of an episode of the BBC’s acclaimed science comedy show ‘The Infinite Monkey Cage,’ hosted by physicist Brian Cox and comedian Robin Ince.
This prestigious event will bring together over three dozen explorer and scientist legends from around the world. Confirmed physicist and researcher Brian Cox, NASA Chief Scientist James Garvin, Aquanaut Fabien Cousteau, Oceanographer David Gallo, Cosmonaut Mike Massimino, Nasa ISS CapCom Tess Caswell, among many others global Explorers and Scientists.
For further inquiries about The GLEX Summit and press accreditation, please contact:
Marco Barbosa [email protected], +351917345744
Photo: https://mma.prnewswire.com/media/2395857/GLEX_Summit.jpg
 

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Hillstone Networks is Named in Microsegmentation Solutions Landscape Report

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Hillstone Networks delivers advanced Microsegmentation across different verticals.. 
SANTA CLARA, Calif., April 24, 2024 /PRNewswire/ — Hillstone Networks, a leading provider of cybersecurity solutions, has been included in the Forrester Microsegmentation Solutions Landscape, Q2 2024 report. The report offers an overview of the Microsegmentation market, focused on the vendors who deliver solutions for protection of critical resources, combating ransomware, and contributing to compliance adherence. The report provides security professionals a snapshot of these named vendors, considering factors such as size, geographic focus, and use cases to select the most suitable option for their targeted use cases or needs. 

In the Landscape Report, Forrester states that “Zero Trust is all about replacing bodies of implicit trust with explicit policy. In physical and virtual networks, the application of this principle is referred to as microsegmentation…. [It] was one of the first true Zero Trust technologies developed after Forrester published the initial Zero Trust reports.”  
Forrester states in the report that the main trend is “organizations are finally getting serious about Zero Trust. Some, proactively, are implementing microsegmentation as part of a Zero Trust strategy or initiative. Others are implementing it because they got hit by ransomware and are trying to avoid it again. But all of them are doing Zero Trust with microsegmentation.”
“Being recognized as a vendor in the Microsegmentation solution landscape underscores for us the pivotal role our technology plays in safeguarding critical assets and thwarting ransomware threats. We believe it reaffirms our commitment to providing cutting-edge security measures built on an innovative and AI-powered platform that help our customers defend against evolving cyber risks, ensuring resilience and trust,” states Tim Liu, CTO and Co-founder at Hillstone Networks.
Hillstone’s Microsegmentation solution provides the following key benefits:
Advanced and extensive Microsegmentation for physical servers, virtual machines, cloud hosts, and containers, seamlessly compatible with multiple platforms.Comprehensive, integrated Layer 4 to 7 security and malware features (Next Generation Firewall, Intrusion Prevention System, AntiVirus, URL filtering, DDoS, and bot defense), and complete vulnerability management across the entire application lifecycle.Distributed architecture for easy scaling and portability.Centralized and comprehensive visibility to reduce gaps in the threat surface.Learn more about Hillstone Networks solutions here.
About Hillstone Networks
Hillstone Networks’ Integrative Cybersecurity approach is based on a visionary, AI-powered, and accessible platform, delivering coverage, control, and consolidation to secure over 28,000 global enterprises.
Media ContactZeyao Hu+1 [email protected]
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Tetra Pharm Technologies and Glysious Announce Collaboration to Develop Transdermal Combination Drugs Targeting the Endocannabinoid System

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The collaboration brings together Tetra Pharm Technologies’ expertise in enabling technology with Glysious’ proprietary transdermal drug delivery system, renowned for its effectiveness, comfort, and convenience.
COPENHAGEN, Denmark, April 24, 2024 /PRNewswire/ — Tetra Pharm Technologies and Glysious are pleased to announce a strategic collaboration aimed at developing a ground-breaking transdermal drug delivery system complementing several of Tetra Pharm Technologies’ pipeline candidates. The joint invention aims to revolutionize transdermal release of “difficult-to-formulate” compounds targeting the endocannabinoid system.

Tetra Pharm Technologies has focused intensively on formulation expertise, that is, how the molecules are effectively integrated with a drug delivery system to reach their desired targets. Glysious has worked rigorously on the development of an adhesive patch for transdermal drug delivery since the company’s incorporation in 2020.
“The Glysious technology enables precision, sustained dosing, and allows for a high drug load and effective emptying of patches. The transdermal patches remain in place and are very comfortable and convenient to use, resulting in improved patient compliance. However, we have identified challenges with standard formulation strategies, not providing acceptable drug release due to shortcomings of the formulation matrix”, says Professor, Dr.Techn. Anne Ladegaard Skov, Chief Scientific Officer, Glysious.
Back in 2023 Glysious and Tetra Pharm Technologies performed early in-vitro feasibility tests, integrating Tetra Pharma Technologies’ proprietary enabling technology for delivery of poorly soluble compounds with Glysious’ patch.
Dr. Morten Allesø, Chief Scientific Officer, Tetra Pharm Technologies, adds: “Although both parties were aware of the uniqueness of our respective technologies, we were positively surprised to find a five-fold increase in performance of our combination product compared to conventional formulation technologies. This is truly remarkable, and we consider it our shared obligation to further advance this technology to the benefit of the patients.”
The objectives of the collaboration include conducting comprehensive in-vitro and in-vivo studies to evaluate the performance and efficacy of the combined drug delivery system. Additionally, Tetra Pharm Technologies and Glysious plan to pursue a common patent for the joint invention, ensuring that their innovative technology remains protected and exclusive.
“We are excited to collaborate with the innovative team in Tetra Pharm Technologies on this transdermal drug delivery system paving the way for commercialization and scaling of the Glysious technology within the pharma segment”, says Stina Bjerg Nielsen, Chief Executive Officer, Glysious.
Martin Rose, Chief Executive Officer, Tetra Pharm Technologies, concludes: “The collaboration represents a unique opportunity to harness the synergies between our respective technologies. By combining our expertise, we aim to develop a transdermal drug delivery system that offers superior efficacy, convenience, and patient compliance, supporting several of our pipeline programs”.
As part of the collaboration, the partners will exchange expertise, knowledge, and resources. In addition, Tetra Pharm Technologies and Glysious will conduct joint research, experiments, and tests as required for the development of a joint patent. The scope of the collaboration is focused on disease indications such as pain, sleep disorders, and appetite regulation.
About Tetra Pharm Technologies
Tetra Pharm Technologies is a Danish biopharmaceutical company established in 2018 with a vision to be a leader in research and development of pharmaceutical drugs for the treatment of diseases related to the endocannabinoid system. For more information, please visit www.tetrapharm.eu
About Glysious
Glysious is a Danish medtech company, incorporated in 2020, that develops patches, creams, spray, and foams with controlled release of active ingredients for cosmetics and life science applications. For more information, please visit www.glysious.com
For further informationJacob SchlundtChief Marketing OfficerTetra Pharm [email protected]+45 51976225
Stina Bjerg NielsenChief Executive [email protected]+45 3053 5393
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