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FORT LAUDERDALE, Fla., March 09, 2023 (GLOBE NEWSWIRE) — ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, today announced it was honored as the recipient of two Stevie Sales and Customer Service Awards recognizing the company’s superior member engagement and experience initiatives.
The company was named a Silver Stevie Winner in the Best Customer Engagement category for leveraging digital outreach strategies designed to increase healthcare appointments. ResultsCX was recognized for helping a Fortune 50 healthcare payer and long-term Medicare Advantage health plan client that was concerned about members who were not scheduling and completing the regular appointments needed for adequate care for their chronic conditions.
To meet the client’s goal, ResultsCX used client-provided lists of members with chronic conditions to make proactive outbound contacts by telephone and text to encourage higher levels of patient care compliance. The call flow was adjusted to close multiple care gaps in a single contact, and specialized training was created for specific healthcare conditions. Digital strategies successfully increased inbound contact volume, with text messaging and emails driving as many as 100,000 calls.
ResultsCX was also named a Bronze Stevie Winner in the Achievement in Customer Experience category for the creation of a CMS Taskforce for its Medicare Advantage clients. Knowing the impact of CMS Star Survey results for Medicare Advantage plans, the ResultsCX CMS Task Force is aimed at elevating care quality and helping clients boost Star Ratings, strengthen their reputations, and bolster their financial performance. The Task Force used advanced analytics to identify and collect best practices contributing to five-star ratings and then institutionalize them across all relevant client engagements.
ResultsCX provides Resolution-Centered CX, a wide range of customer experience management solutions that leverage digital support pathways, artificial intelligence, human intelligence, automation, and actionable analytics to achieve member and customer resolution quickly and accurately.
“These awards are a testament to ResultsCX’s commitment to providing the very best empathy-based support to health plan members, patients, and families. Every day our healthcare teams offer outstanding member advocacy grounded in competency, confidence, and compassion that supports better outcomes,” said Rajesh Subramaniam, CEO. He further added, “I could not be more proud of our teams for this recognition, which illustrates our deep commitment to designing, building, and delivering digitally influenced journeys across myriad vertical industries and customer needs to help our clients thrive and ensure members and customers have exceptional experiences.”
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 23,500 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), social experience management, and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Supermicro Introduces New All-in-One Open RAN System Optimized for Telco Edge Data Centers with Built-in Intel vRAN Boost
Expanded Edge Server Portfolio Delivers Improved Performance and Power Efficiency for Open RAN and Intelligent Edge Workloads
SAN JOSE, Calif. and LAS VEGAS, Sept. 25, 2023 /PRNewswire/ — Supermicro, Inc. (NASDAQ: SMCI), a Total IT Solution Manufacturer for AI, Cloud, Storage, and 5G/Edge, announces the expansion of its portfolio of purpose-built servers for Edge AI and Telco workloads. The new Supermicro X13 Edge server, the SYS-211E-FRN13P, delivers a scalable, integrated Distributed Unit (DU) Commercial Off The Shelf (COTS) server. As virtualized Open RAN technology has matured to the point where it’s become proven, companies are looking for solutions that enable them to optimize deployments and reduce costs. This solution means shifting the emphasis to attributes such as cost, power consumption, size and weight, and scalability.
“We are very excited to deliver all-in-one servers for the next generation of telco and edge deployments for vRAN and private 5G environments,” said Charles Liang, president and CEO of Supermicro. “Our range of telco offerings allows for a more streamlined deployment at scale, which will expand the use of these new technologies to deliver more effective and reliable communication networks at scale.”
Explore Supermicro’s Edge Servers
Supermicro’s latest edge platform is specifically designed to meet those requirements. Based on 4th Gen Intel Xeon Scalable processors with Intel vRAN Boost, it features fully integrated vRAN acceleration that eliminates the need for an external acceleration card, thereby substantially reducing system power requirements and complexity. The system also features an onboard network interface and 12 SFP25G ports, eliminating the need for add-on cards and breakout cables, fully integrated timing support with eight hours of holding time, and a compact, long-life design. The Supermicro SYS-211E systems deliver a fully integrated server optimized for cost, size, and power usage, handling large volumes of traffic at the edge across multiple cell site configurations, including massive MIMO streams.
Learn more about Supermicro’s new X13 Edge Server
Learn more about Supermicro 5G Products and Solutions
Additionally, Supermicro is launching a 4-node version of the SuperEdge, a versatile edge server designed to handle a range of demanding workloads at remote network locations. Each of the four nodes in this 2U rackmount server features a single-socket 4th Gen Intel Xeon Scalable processor and runs independently of the other nodes. This enables the system to run multiple workloads in parallel, each with dedicated resources. The Supermicro SYS-211TP offers 2 PCIe 5.0 x16 FHHL slots per node, allowing each individual node to be optimized with add-on cards to match its designated workloads, including running as a DU or Centralized Unit (CU) in RAN networks, MEC, and enterprise edge workloads.
“Supermicro continues to deliver the latest technology to market in their solutions for virtualized RAN and intelligent workloads across the edge,” said Cristina Rodriguez, vice president and general manager, Wireless Access Network Division at Intel. “By using our broad portfolio of technology, including the newest 4th Gen Intel Xeon Scalable processors and Data Center GPUs, Supermicro can offer innovative server designs that provide the industry with powerful, highly optimized platforms for a range of use cases at the edge.”
Supermicro is bringing new compact edge systems to remote deployments outside the data center, using the latest generation of Intel processors. Among these are the SYS-521AD-TN2 mini-tower, the E102-13R, and the E302-12A systems. The SYS-521AD and E102-13R are both based on 13th Gen Intel Core processors. The SYS-521AD mini-tower is optimized for video processing, streaming, and storage and can be used as an edge server for small and medium businesses. The E102 packs up to 16 cores, 64GB memory, and a range of ports and expansion slots in a mini 1U embedded form factor, ideal for AI inferencing, retail, and signage workloads. The E302, featuring the latest Intel Atom C5000 processor in a fanless compact design, delivers cost-efficient performance to remote locations in a durable, low-noise form factor.
A common feature of Supermicro’s new systems for edge workloads is the emphasis on support for GPU accelerators and AI inferencing. An increasing number of these systems are compatible with accelerators, including the NVIDIA A100, L40, L40S, L4, A2, and T1000, the Intel Data Center GPU Flex 140 and the Intel Data Center GPU Flex 170, and even specialized accelerators such as the Hailo-8™ AI processor. This flexibility enables customers to use application optimized Supermicro systems at the intelligent edge to match the specific requirements of their workloads, leading to better results and minimizing latency.
Visit Supermicro’s booth #814 at MWC Las Vegas, September 26-28, to explore many of its new systems and experience their performance in real-world applications at the intelligent edge.
About Super Micro Computer, Inc.
Supermicro (NASDAQ: SMCI) is a global leader in Application-Optimized Total IT Solutions. Founded and operating in San Jose, California, Supermicro is committed to delivering first to market innovation for Enterprise, Cloud, AI, and 5G Telco/Edge IT Infrastructure. We are transforming into a Total IT Solutions provider with server, AI, storage, IoT, and switch systems, software, and services while delivering advanced high-volume motherboard, power, and chassis products. The products are designed and manufactured in-house (in the US, Taiwan, and the Netherlands), leveraging global operations for scale and efficiency and optimized to improve TCO and reduce environmental impact (Green Computing). The award-winning portfolio of Server Building Block Solutions® allows customers to optimize for their exact workload and application by selecting from a broad family of systems built from our flexible and reusable building blocks that support a comprehensive set of form factors, processors, memory, GPUs, storage, networking, power, and cooling solutions (air-conditioned, free air cooling or liquid cooling).
Supermicro, Server Building Block Solutions, and We Keep IT Green are trademarks and/or registered trademarks of Super Micro Computer, Inc.
Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries.
All other brands, names, and trademarks are the property of their respective owners.
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Digital Advertising Market Expected to Reach $667 Billion In 2024 And Surpass $730 Billion In 2025
FinancialNewsMedia.com News Commentary
PALM BEACH, Fla., Sept. 25, 2023 /PRNewswire/ — According to the latest media consumption statistics, US consumers have been spending increasingly more time consuming digital media year after year. Digital ad spending is projected to grow significantly through 2027. Marketing and advertising are key components of a business’s growth. With more and more internet users year after year, many brands have increased their digital marketing spend in an effort to reach more consumers. An article in Oberlo.com projected that the global digital advertising market in 2023 is valued at $601.8 billion—67.1% of the overall expenditure on media ads. This refers to advertising on internet-connected devices such as computers, mobile devices, and smart devices. Media ads include everything from email marketing and video content to search engine results and more. The article said: “The digital advertising spend in 2023 marks a 9.5% rise from the $549.5 billion spent in 2022. The largest annual growth from 2021 to 2027 came in 2021, when digital ad spend increased by 29.8% year over year. The following year, its growth slowed by nearly one-third to 8.5%. Digital advertising growth is showing no signs of stopping. Experts’ projections indicate that the digital advertising market will continue to grow over the next few years, albeit with a slight slowdown in its pace. Here are the annual growth rates forecast for the next few years: 2024: 10.9%; 2025: 10%; 2026: 9.2%; and 2027: 8.6%.” Active Companies active today in markets include: VSBLTY Groupe Technologies Corp. (OTCQB: VSBGF) (CSE: VSBY), Microsoft Corporation (NASDAQ: MSFT), Amazon.com, Inc. (NASDAQ: AMZN), Alphabet Inc. (NASDAQ: GOOG), Meta Platforms, Inc. (NASDAQ: META).
Oberlo.com continued: “2023 is the first year global digital ad spend is set to cross the $600 billion mark. If that’s not impressive enough, the digital advertising market is forecast to continue growing and reach $667.6 billion in 2024 and surpass $730 billion in 2025. Experts predict that in 2026, global digital ad spend will exceed $8 billion. By 2027, this figure will have risen to $870.9 billion. Not only is this a 72% overall increase from 2021, but it will also make up 73.8% of the overall expenditure on media ads. In other words, in 2027, for every $4 spent on ads, nearly $1 will be on digital ads. From 2021 to 2027, digital ad spend worldwide is forecast to grow at an average annual growth rate of 12.4%. As digital ad spend grows, expenditure on print media advertising declines. Research results already suggest that the coronavirus pandemic in 2020 has accelerated the shift to digital advertising. Media consumption data in the United States alone shows that people have been spending increasing amounts of time on digital media. Print media is being impacted badly by this shift, with the effect particularly hard felt on print newspapers and magazines.”
VSBLTY ENTERS DEFINITIVE AGREEMENT TO ACQUIRE SHELF NINE – Shelf Nine’s Digital Media Network has over 4500 Screens producing programmatic and sponsorship advertising throughout the USA – VSBLTY Groupe Technologies Corp. (OTCQB: VSBGF) (CSE: VSBY) (Frankfurt: 5VS) (“VSBLTY”), a leading AI software provider of security and retail analytics technology, is pleased to announce that it has entered into a definitive purchase agreement (the “Purchase Agreement”) to acquire Shelf Nine (the “Transaction”), a leader in retail media networks, providing brands and retailers specifically targeted digital media advertising and other customer communications content delivered at the point of purchase.
Pursuant to the Purchase Agreement, VSBLTY will issue an aggregate of 4,300,000 common shares (“Shares”) to the owners of Shelf Nine at closing, with a deemed value of US$500,000, with the majority of such Shares being subject to escrow for a period of 15 months following closing. As well the sellers will be entitled to earn up to an additional $3,890,000,000 worth of shares subject to achieving agreed revenue milestones over the three years. The revenue milestones commence in July 2023 and end in June 2026. The number of Shares to be issued pursuant to the earn-out will be determined based on the volume weighted average trading price at the time of issuance of the Shares, subject to the pricing requirements of the Canadian Securities Exchange. On closing, VSBLTY has also agreed to assume approximately US$336,000 in existing promissory notes of Shelf Nine. In connection with the transaction the key employees of Shelf Nine have agreed to continue their employment and can receive additional performance incentives of US$250,000, pursuant to their employment agreements.
The complete acquisition of Shelf Nine is very strategic to VSBY’s North American expansion, and is further compensated for on performance with the issuance of common stock at prevailing prices.
“This acquisition firmly cements VSBY not only as a world leading innovative software company, but as a leading edge digital media company as well.” stated VSBLTY Co-founder & CEO Jay Hutton. “Our media offering is unlike any other traditional “Out of Home” awareness product. We can not only confirm impressions, but we can state, who, when, where and for how long. Media companies, advertisers, and retailers understand this powerful new “In Store Network” that is expected to outpace traditional radio, TV and Internet media spending. This acquisition along with our Mexican, Brazilian and other in store media opportunities will see media revenue become a large contributor to our bottom line in 2024 and beyond.
This is transformative for all involved. Developing additional revenue streams that result in annual recurring revenue are key to our expansion plans.”
“The opportunity to merge our company with VSBLTY is ideal for our company moving forward”, pointed out Shelf Nine CEO, Mike Manion said. “With our existing 4500 network in revenue and the enhanced capabilities of VSBLTY’s latest analytics software offerings, we truly have a media product that is unique in the market. Not only does this allow us to expand screen deployments in our existing locations but gives us a compelling opportunity to quickly acquire new locations. Initially we will focus on offering more services to our existing client base, including more VSBLTY software features along with the recently announced full panel, full video cooler doors. We are very excited about our closer working relationship with VSBY, as we have both cultural and strategic alignment, as we enter this new growth phase for Shelf Nine”. CONTINUED… Read the full Press Release for VSBLTY Groupe Technologies at: https://www.financialnewsmedia.com/news-vsby/
In other active tech companies in the markets this week:
Microsoft Corporation (NASDAQ: MSFT) G42 and Microsoft have recently embarked on the next phase of their ongoing strategic collaboration and announced a multifaceted plan to make available sovereign cloud offerings, co-innovate and deliver advanced AI capabilities, and expand the existing data center infrastructure in the UAE.
Microsoft’s sovereign cloud offering public sector and regulated industries to use new platform capabilities for securing access to the latest cloud and AI features available on Azure public cloud and helping local privacy and regulatory requirements. G42’s deep understanding of UAE sovereignty requirements and technical capabilities are central to customizing the offering to help address customer’s specific needs.
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. (NASDAQ: AMZN) company recently announced that Abdul Latif Jameel, a nearly 80-year-old internationally diversified business, has selected AWS as its preferred cloud provider to power its digital transformation and drive innovation across its core sectors—mobility, energy, health, and financial services. In addition to its agreement with AWS, Fotowatio Renewable Ventures (FRV), part of Abdul Latif Jameel Global Energy and Environment Holding Company Limited (“Abdul Latif Jameel Energy”), will provide clean energy capacity to power Amazon’s operations.
Abdul Latif Jameel is building a companywide analytics, machine learning, and generative artificial intelligence (generative AI) program, powered by AWS, to rapidly develop and introduce new applications across a wide range of industries. Abdul Latif Jameel will use AWS services such as Amazon Simple Storage Service (Amazon S3) and AWS Lake Formation to ingest, catalog, and secure financial data, making it available to all of its business units to help drive customer enhancements and process improvements. Abdul Latif Jameel will also use Amazon Bedrock, a service that makes foundational models available via an API, to develop generative AI applications that will help car manufacturers offer digital showroom experiences for customers and enhance in-car experiences, while reducing development costs.
Alphabet Inc. (NASDAQ:GOOG) Google Cloud recently announced that employee experience platform Culture Amp will use Google’s Vertex AI as the foundation of its generative AI solutions, following a successful pilot that could save HR professionals hundreds of hours normally spent analyzing employee feedback.
Culture Amp will use Vertex AI to train, model, and fine-tune its generative AI capabilities, underpinning efforts to combine highly accurate and actionable results from employee data with full transparency into how AI derives its conclusions.
“Our multi-year journey with AI and machine learning has shown us that you can’t take a short-term, opportunistic approach to this technology—you need a rigorous operating model and ethical principles to create value in a way that doesn’t endanger your customers or their employees’ wellbeing,” said Doug English, Co-Founder and Chief Technology Officer, Culture Amp. “Google Cloud’s technical capabilities and commitment to responsible AI gave us the confidence to make it the foundation for building trustworthy and transparent generative AI functions within our Employee Experience Platform that keep humans firmly at the center of employee experience.”
Meta Platforms, Inc. (NASDAQ: META) recently reported financial results for the quarter ended June 30, 2023. “We had a good quarter. We continue to see strong engagement across our apps and we have the most exciting roadmap I’ve seen in a while with Llama 2, Threads, Reels, new AI products in the pipeline, and the launch of Quest 3 this fall,” said Mark Zuckerberg, Meta founder and CEO.
CFO Outlook Commentary – We expect third quarter 2023 total revenue to be in the range of $32-34.5 billion. Our guidance assumes a foreign currency tailwind of approximately 3% to year-over-year total revenue growth in the third quarter, based on current exchange rates. We anticipate our full-year 2023 total expenses will be in the range of $88-91 billion, increased from our prior range of $86-90 billion due to legal-related expenses recorded in the second quarter of 2023. This outlook includes approximately $4 billion of restructuring costs related to facilities consolidation charges and severance and other personnel costs. We expect Reality Labs operating losses to increase year-over-year in 2023. While we are not providing a quantitative outlook beyond 2023 at this point, we expect a few factors to be drivers of total expense growth in 2024 as we continue to invest in our most compelling opportunities, including artificial intelligence (AI) and the metaverse.
DISCLAIMER: FN Media Group LLC (FNM), which owns and operates Financialnewsmedia.com and MarketNewsUpdates.com, is a third- party publisher and news dissemination service provider, which disseminates electronic information through multiple online media channels. FNM is NOT affiliated in any manner with any company mentioned herein. FNM and its affiliated companies are a news dissemination solutions provider and are NOT a registered broker/dealer/analyst/adviser, holds no investment licenses and may NOT sell, offer to sell or offer to buy any security. FNM’s market updates, news alerts and corporate profiles are NOT a solicitation or recommendation to buy, sell or hold securities. The material in this release is intended to be strictly informational and is NEVER to be construed or interpreted as research material. All readers are strongly urged to perform research and due diligence on their own and consult a licensed financial professional before considering any level of investing in stocks. All material included herein is republished content and details which were previously disseminated by the companies mentioned in this release. FNM is not liable for any investment decisions by its readers or subscribers. Investors are cautioned that they may lose all or a portion of their investment when investing in stocks. For current services performed FNM was compensated forty six hundred dollars for news coverage of current press release issued by VSBLTY Groupe Technologies Corp. by a non-affiliated third party. FNM HOLDS NO SHARES OF ANY COMPANY NAMED IN THIS RELEASE.
This release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E the Securities Exchange Act of 1934, as amended and such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. “Forward-looking statements” describe future expectations, plans, results, or strategies and are generally preceded by words such as “may”, “future”, “plan” or “planned”, “will” or “should”, “expected,” “anticipates”, “draft”, “eventually” or “projected”. You are cautioned that such statements are subject to a multitude of risks and uncertainties that could cause future circumstances, events, or results to differ materially from those projected in the forward-looking statements, including the risks that actual results may differ materially from those projected in the forward-looking statements as a result of various factors, and other risks identified in a company’s annual report on Form 10-K or 10-KSB and other filings made by such company with the Securities and Exchange Commission. You should consider these factors in evaluating the forward-looking statements included herein, and not place undue reliance on such statements. The forward-looking statements in this release are made as of the date hereof and FNM undertakes no obligation to update such statements.
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Brigade Electronics to showcase its safety solutions at The Utility Expo 2023
PORTLAND, Ind., Sept. 25, 2023 /PRNewswire/ — Brigade Electronics – a leading provider of safety solutions for the utility industry – will be showcasing its range of products for vehicles and machinery at The Utility Expo in Louisville, KY between September 26th and 28th.
Known for its innovative range of safety devices and systems, Brigade’s products include its White Sound® bbs-tek® warning alarms, its award-winning Backeye®360 – a 360-degree camera that provides a complete bird’s-eye view of the vehicle and its surroundings in real time – and ultrasonic obstacle detection systems, which can detect obstacles close to the vehicle, whether moving or stationary.
Brigade will also be demonstrating its RFID Detection System, ZoneSafe®.
Designed for use in challenging environments, such as warehouses, construction sites, manufacturing sites, trash sites, airports, and distribution centers, ZoneSafe® uses vehicle-mounted antennas that communicate with detection tags, which can be worn by workers, set up in restricted areas or placed on objects or property. When a tag enters a detection zone, the vehicle operator will automatically receive a visual and audible alert via the in-cab control unit, which will enable them to take the necessary action. Tags worn by workers on foot will also vibrate to warn of an approaching vehicle.
Corey Heniser, CEO of Brigade Electronics INC, said:
“Brigade has extensive experience of working with the utility sector to supply and fit safety solutions across an extensive range of vehicles and machinery. Worksite and road safety are at the heart of everything we do and supporting essential services with preventing hazards and maintaining high safety records is part of this important work. We are looking forward to attending The Utility Expo and meeting with others in the industry.”
Brigade Electronics will be attending The Utility Expo at the Kentucky Exposition Center from September 26th to 28th. Find them at stand S3607.
View original content:https://www.prnewswire.co.uk/news-releases/brigade-electronics-to-showcase-its-safety-solutions-at-the-utility-expo-2023-301937451.html
- Supermicro Introduces New All-in-One Open RAN System Optimized for Telco Edge Data Centers with Built-in Intel vRAN Boost
- Digital Advertising Market Expected to Reach $667 Billion In 2024 And Surpass $730 Billion In 2025
- Brigade Electronics to showcase its safety solutions at The Utility Expo 2023
- MYCOM OSI launches AInsights application enabling predictive operations and assurance of telco networks
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