NTT DATA Business Solutions taps IBM watsonx AI and data platform to create new customer solutions for application modernization, finance, hospitality and the public sector
BIELEFELD, Germany and COPENHAGEN, Denmark, Jan. 25, 2024 /PRNewswire/ — NTT DATA Business Solutions and IBM have announced the establishment of a Center of Excellence (CoE) for the watsonx generative AI platform. The joint CoE will focus on the use of the IBM watsonx AI and data platform with watsonx AI assistants for the development of embedded generative AI solutions for clients. The CoE combines the industry expertise of NTT DATA Business Solutions with IBM technology to help NTT DATA Business Solutions clients scale and accelerate the impact of generative AI. “While currently anchored in Denmark, this initiative is a global endeavor, empowering our customers worldwide,” explains Norbert Rotter, CEO of NTT DATA Business Solutions and EVP NTT DATA, Inc.
The CoE is also instrumental in helping to extend new use cases for generative AI to NTT DATA’s it.human platform which incorporates IBM watsonx capabilities, machine learning, speech recognition, natural language processing and conversational AI to enhance the customer experience. “As businesses move to adopt generative AI, they need the right client and industry expertise, combined with the best open technology,” said Kate Woolley, General Manager, IBM Ecosystem. “IBM’s partnership with NTT DATA Business Solutions allows us to co-develop solutions for clients that are purpose-built with flexibility, governance and openness.”
The collaboration also leverages IBM’s training, education and technology resources, including IBM Cloud, to build use cases and provide access to foundation models and best practices to assist with client projects using the watsonx platform. NTT DATA Business Solutions provides the CoE with sales resources to engage with customers, build use cases and implement AI products. “We expect an increased investment in AI on the customer side this year,” says Nicolaj Vang Jessen, EVP, Global Innovation & Industry Consulting, NTT DATA SAP TFA and responsible for the Region NEE at NTT DATA Business Solutions. “The CoE harmonizes our resources, methodologies and industry expertise, reinforced by the exceptional competence of IBM.”
A preview into the work underway will be offered at the IBM TechXchange Summit EMEA in Barcelona, where Thomas Noermark, Global Head of Innovation at NTT DATA Business Solutions, and Thor Hauberg, Director Venture Lab and Digital Business Transformation at NTT DATA Business Solutions, will share their knowledge in several sessions.
For more information visit nttdata-solutions.com.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.
About NTT DATA Business Solutions
NTT DATA Business Solutions drives innovation – from advisory and implementation, to managed services and beyond, continuously enhances SAP solutions to make them work for companies – and for their people. Aiming to help companies to transform, grow and become more successful, NTT DATA Business Solutions connects with a more than in-depth expertise for SAP solutions its clients´ business opportunities with the latest technologies – individually and across all business areas. As part of the NTT DATA group and as a global strategic partner of SAP, with close ties to other partners, NTT DATA Business Solutions gives clients and prospects access to innovative solutions and developments and thus makes an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs more than 15,000 people in more than 30 countries.
About NTT DATA
NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Visit us at nttdata.com.
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s long-standing commitment to trust, transparency, responsibility, inclusivity and service.
Press Contact NTT DATA Business Solutions
Jasmin StraeterHead of Global CommunicationsNTT DATA Business Solutions AGKönigsbreede 1, 33605 Bielefeld, GermanyT: +49 521 9 14 48 108Email: [email protected]
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CNEC Global Leap Program Debuts in Barcelona, Highlighting Seven Tech Leaps to Accelerate Intelligence
BARCELONA, Spain, Feb. 28, 2024 /PRNewswire/ — Cloud Native Elite Club (CNEC) hosted a successful seminar titled “Leap with Cloud Native x AI” at MWC Barcelona 2024. Over 50 industry leaders and experts gathered to explore cutting-edge trends in technology and innovation for 2024, sharing valuable insights and practices of cloud native and AI applications.
Seven Technical Leaps to Accelerate Intelligence Across Industries
Bruno Zhang, Huawei Cloud CTO, emphasized the critical role of cloud native and AI technologies as driving forces for industry transformation in the intelligent era.
He listed seven key technical leaps for intelligent upgrades across industries:
Architecture: from CPU-centric primary/secondary to heterogeneous peer-to-peer architecture;Compute: from general-purpose to AI compute;Storage: from data lake to AI-Native storage;Data-AI convergence: from “Data+AI” to “Data4AI/AI4Data”;Application development: from full/low/zero code to AI-assisted/self programming;Media technology: from shooting to computing and from production to generation;Security: from cyber and information security to a zero trust approach Taylor Dolezal, Head of the CNCF Ecosystem, emphasized cloud native technologies as the backbone for AI Infrastructure, highlighting its potential to accelerate industry-wide AI adoption. “CNCF boasts numerous projects utilized by leading AI companies like OpenAI, providing the essential technological infrastructure for generative AI,” Dolezal stated. “Furthermore, cloud native projects like K8sGPT exemplify how we can leverage the advanced natural language processing capabilities of generative AI and the power of Kubernetes to drive industry innovation.”
“Cloud computing nurtures the innovation and development of AI models,” said Li Wei, Deputy Director of Cloud Computing and Big Data Research Institute at China Academy of Information and Communications Technology (CAICT). “Cloud computing offers flexible, scalable, and efficient support for these models, reducing costs and improving efficiency,” Li explained. “It also provides a user-friendly platform for model development, deployment, and utilization.”
Ms. Li highlighted the emergence of Large Model Cloud Services as a new paradigm in the cloud computing landscape. She emphasized the importance of establishing industry standards. “The standards framework for large model cloud service consists of four layers: infrastructure, models, services, and applications. This framework aims to standardize and operationalize Large Model Cloud Service with a well-structured industry system.”
Building a Solid Cloud Foundation for Data-AI Innovation and New Data Value
The seminar featured presentations from Huawei Cloud representatives and various industry leaders showcasing innovative practices across diverse sectors. They shared insights on leveraging cloud technology to accelerate data-AI innovation.
Iñaki Fuentes, COO of TravelgateX, presented their successful cloud native transformation journey with Huawei Cloud. By adopting containers and microservices, they achieved significant improvements: efficiently processing over 6 billion daily hotel searches, reducing cloud costs by 20%, enhancing performance by over 35%, and streamlining operational complexity.
Li Guo, a Huawei Cloud SRE expert, presented their deterministic operations solution, a comprehensive approach based on Huawei Cloud’s internal practices. This solution emphasizes stability and reliability, efficient resources, robust security, and agile services. Huawei Cloud offers a range of services like OES, BOS, AMS, and IMS that empower businesses to enhance O&M capabilities, achieve greater efficiency and quality, and accelerate digital transformation with O&M as a key driver.
Chong Chen, Chief Architect of Huawei Cloud GaussDB(for MySQL), stated that this service can ensure high reliability and availability across three availability zones (AZs), enabling a zero recovery point objective (RPO) and no data loss. Moreover, the entire database system can easily scale up and down and add or remove read copies within minutes to adapt to the changes in application loads without capacity evaluation or resource accommodation. Such an architecture is well-suited for database needs in the AI era.
CNEC Global Leap Program: Empowering Industry with Technology
Cloud native is becoming the new oil to fuel the global digital economy. More and more enterprises will build and grow their services on the cloud. Recognizing this trend, Cloud Native Computing Foundation (CNCF), CAICT, Huawei Cloud jointly founded CNEC in 2020. CNEC aims to address the challenges faced by organizations during cloud migration, utilization, and management. Currently boasting over 200 core members, CNEC has built a comprehensive operational system that supports more than 800 technical managers across various industries, including Internet, finance, logistics, and automotive. The community has also branched out to Europe, Asia Pacific, and Latin America.
William Dong, President of Huawei Cloud Marketing, emphasized the company’s commitment to collaborating with industry organizations like CNCF and CAICT in the AI era. Through technical communities like CNEC, Huawei Cloud aims to connect businesses with the latest global technologies, best practices, and industry trends. This initiative empowers businesses worldwide to harness the potential of cloud native and AI, ultimately achieving the leap to data and AI prowess.
Looking ahead to 2024, CNEC will prioritize the strategic integration of cloud native and AI technologies, an effort to accelerate the global adoption and advancement of AI. During the event, CNEC unveiled its Global Leap Program themed “Leap with Cloud Native x AI”, which will facilitate extensive technical exchanges, in-depth discussions, and pilot practice showcases.
Furthermore, Huawei Cloud held a plaque presentation ceremony to establish the CNEC European Branch to better serve local organizations. This initiative signifies Huawei Cloud’s commitment to collaborating with customers and partners to expedite the adoption and advances of innovative technologies like cloud native, AI, and database solutions in Europe. Ultimately, this collaborative effort aims to unlock the potential for growth across diverse industries with continuous technological innovation.
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Sendbird Unveils Easy-to-Use AI Chatbot Tailored for Small Businesses
SEOUL, South Korea, Feb. 28, 2024 /PRNewswire/ — Sendbird, a leading communications platform for web and mobile apps, has launched its AI chatbot, designed for easy setup and tailored to help small-to-medium-sized businesses (SMBs) in various customer-facing sectors like e-commerce and healthcare. This affordable, no-code solution aims to enhance customer engagement and support. Businesses can access an AI chatbot starter package offering features such as chatbot personas creation, knowledge enrichment, workflow integration, and performance tracking analytics, all without requiring technical skills.
Furthemore, Sendbird has unveiled a developer-centric Pro package, which simplifies mobile app integration and provides more workflows and function calls for third-party software connections. These connections empower the AI chatbot to expand its capabilities and improve the competitiveness. For instance, the AI chatbot can offer personalized recommendations for flights, accommodations, or products.
Sendbird’s no-code AI chatbot seamlessly integrates with Sendbird Desk, its in-app chat customer service solution, providing businesses with a unified sales or support desk. This integration boosts automated efficiency while maintaining a nuanced understanding of human support, leading to swifter, more accurate responses and increased customer satisfaction.
Built on a real-time communication platform trusted by industry leaders like Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, Krafton, Sendbird’s AI chatbot ensures seamless integration with both websites and mobile applications. This enables businesses to streamline support processes, save time, and allocate resources effectively, exceeding customer expectations.
Sendbird CEO and Co-founder John S. Kim emphasizes the importance of making AI accessible to SMBs, stating, “Today, large enterprises and consumer brands effectively use AI to engage with their customers. But there is no way for a small company to compete. What we aim to do with our no-code AI chatbot is to make that technology accessible to SMBs.”
To explore the benefits firsthand, businesses can access a free trial of Sendbird’s AI chat bot at sendbird.com/products/ai-chatbot. Additionally, to enhance superior customer support and engagement further, go to Sendbird Desk at sendbird.com/products/customer-support.
Sendbird is the all-in-one communication platform empowering web and mobile applications with customizable user experiences. Sendbird’s cutting-edge APIs unlock the potential of AI-powered chatbots, one-way notification messages, chat, video calls and live streaming, tailored for use in commerce, marketing, and exceptional customer support. Trusted by industry leaders such as Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, and Krafton, Sendbird powers over 7 billion interactions monthly for over 4000+ applications worldwide.
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Vieworks Unveils Cutting-Edge X-ray Imaging Solutions at ECR 2024
ANYANG, South Korea, Feb. 27, 2024 /PRNewswire/ — Vieworks, a leading provider of medical and industrial X-ray imaging solutions, is gearing up to showcase its innovative lineup at the European Congress of Radiology (ECR) 2024, scheduled from February 28 to March 3 in Vienna, Austria. Vieworks will introduce a range of groundbreaking solutions including the VXvue software with AI diagnostic support for both human and veterinary applications, alongside X-ray flat panel detectors (Hall X3, Booth 324).
At the exhibition, Vieworks will unveil a total of 19 products, featuring 15 static and dynamic flat panel detectors accompanied by dedicated image acquisition software. Particularly noteworthy will be the introduction of the enhanced VXvue software integrated with AI diagnostic support solutions.
Vieworks’ large-format and large-area detector products (VIVIX-S 1751S, VIVIX-S 4747V) are designed to optimize full-spine, half-body, and large-area imaging, offering static image detectors capable of capturing wider area images in a single scan compared to conventional models, thereby reducing patient radiation exposure. With advantages such as high resolution and swift image acquisition, these detectors enable more efficient diagnosis.
In addition to these innovations, Vieworks will showcase a variety of its flagship products, including FPDs for general radiography (VIVIX-S V, VIVIX-S F series), portable C-arms and fluoroscopy applications (VIVIX-D series), and digital detectors for breast examination (VIVIX-M series).
Developed in-house by Vieworks, VXvue is a user-centric image processing software designed to post-process clinical images acquired through X-ray detectors. With recent enhancements, VXvue can analyze X-ray clinical images of animals such as dogs and cats, providing abnormal findings related to musculoskeletal and thoracic diseases within 15 seconds. By offering post-processing of images along with information on the location of ailments and their probability, VXvue is poised to significantly improve the diagnostic process for veterinarians.
VXvue also offers advanced solutions for human application, incorporating the ‘PureImpact™’ technology, a high-performance image processing algorithm that enhances image clarity, and AI. This enables detailed depiction of soft tissue and skeletal structures with minimal radiation exposure.
A Vieworks spokesperson stated, “This year, we will continue to invest in innovative technologies such as AI to advance our product diversification and technological sophistication. Through these efforts, we aim to secure loyalty from our key customers in North America and Europe and expand our market share.”
ECR, regarded as one of the world’s largest congresses alongside the Radiological Society of North America (RSNA), anticipates participation from over 240 companies representing 35 countries.
About Vieworks Co., Ltd.
As a global leader in digital imaging in various applications from medical x-ray imaging to industrial x-ray inspection, Vieworks offers the most advanced x-ray flat panel detectors and software as a solution to the world. Vieworks creates new standards in the imaging industry by providing professionals with the most valued and high-quality images and offering innovative vision and insight for all. For more information, please visit xrayimaging.vieworks.com.
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