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Three million ‘Frankenstein’ identities pose a multi-billion pound fraud threat: LexisNexis Risk Solutions

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LONDON, June 12, 2024 /PRNewswire/ — The latest fraud threatening the UK could cost businesses at least £4.2billion if appropriate steps are not taken, new research from LexisNexis Risk Solutions shows.

A new study looked at over 72million consumer profiles and found 2.8million showing several signs of ‘Frankenstein cloning’, where fraudsters stitch real and made-up personal details together to create a ‘new’ synthetic identity to spoof credit checks and commit high-value fraud against banks and credit providers.
In the U.S. where synthetic fraud is already a major issue, businesses report an average $15k[1] loss to each confirmed synthetic fraud case. As a result, experts at LexisNexis Risk Solutions estimate that it could cost the UK economy around £4.2billion by 2027, unless firms start properly screening now, for the threat.
Most organisations’ existing fraud defences are ineffective against synthetic identities because they appear as normal, good customers until the fraud is committed. Once they ‘bust out’ with the funds, the lender is left to suffer the loss, as there’s no ‘real’ person to pursue for the debt.
Noreen Altaf, Identity Fraud specialist at LexisNexis Risk Solutions, explains: “At first, a synthetic ID has little value to a fraudster, as it has no credit history, so they need to play the long game. Scammers nurture each false identity by building what appears to be a real credit profile over time, making the synthetic ID seem like a trustworthy customer – because of this the fraud threat is effectively invisible to firms’ existing fraud defences, until it’s too late.
“Once a fraudster thinks the synthetic ID has enough plausibility, they’ll aim to max out available credit lines. This might be applying for a loan or credit card for thousands of pounds, taking a PCP contract for a new vehicle, or making a high-value purchase via a buy now pay later arrangement. The fraudster has no intention of repaying this, leaving organisations to foot the bill and chasing ghosts to recover the debt.
“There is still much businesses don’t know about this fast-emerging threat, so it’s difficult to predict the true potential cost of synthetic fraud to the UK. However, even a very conservative estimate of a £1,500 loss per fraud attack amounts to £4.2 billion in future credit write-offs for companies, with synthetic identities already hiding amongst their customer base – and it could be a lot higher.”
The study found strong evidence of scammers up and down the country using ‘synthetic farms’ in rural locations and ‘synthetic factories’ in urban areas to build up the credit scores of new synthetic identities on an industrial scale, in readiness for fraud attacks.
In one example, rental cottages based on a farm in Chichester appeared to have 439 highly suspect identities ‘living’ there over the past seven years, only 22 of which showed any evidence of being real people. The identities were making hundreds of applications for credit, such as short-term and payday loans and some were also linked to a similar farm hundreds of miles away near Dundee, Scotland. 
A heat map produced alongside the report shows similar activity is happening across the whole UK. Suspected synthetic farms can be seen in multiple locations across rural Wales and the Scottish Highlands.
Noreen continues: “A common characteristic of synthetic farms and factories is that they are properties where the mail can be easily intercepted by the fraudsters making credit applications. A farm, for example, might have a mailbox that’s at the end of a track, while empty buildings or shared mailboxes in cities can be exploited in a similar way.
“Synthetic fraud has been around for a while, but with sophisticated fraud modelling, we can, for the first time, more accurately detect and put a figure on it.
“Businesses need to act fast to protect themselves by investing in tools capable of spotting synthetic identities at application or onboarding stage, before they become customers. Given the length of time fraudsters have already been creating and nurturing synthetic identities in the UK – as evidenced by our research – banks, lenders and credit providers, in particular, should take appropriate action to review their existing portfolios to ascertain the extent to which synthetic identities may have infiltrated their organisations over time, before those identities get a chance to cash out.”
About LexisNexis Risk Solutions  
We harness the power of data, sophisticated analytics platforms and technology solutions to provide insights that help businesses reduce risk and improve decisions to benefit people around the globe. LexisNexis Risk Solutions have multiple offices across the UK and throughout the world and are part of RELX PLC (LSE: REL/NYSE: RELX), headquartered in London, a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.
[1] Synthetic identity fraud: A $6 billion problem, KPMG, 2022, KPMG.com
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TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey

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SAN FRANCISCO, July 24, 2024 /PRNewswire/ — Canary Technologies, the industry’s leading Guest Management System, today announced that TUI Hotels & Resorts has chosen Canary to power its digital guest journey. TUI is one of the world’s leading hospitality companies with more than 400 hotels and resorts across 40 countries. TUI selected Canary’s innovative Guest Management Platform to unlock new revenue opportunities, further elevate the guest experience and drive efficiencies across their portfolio.

TUI Hotels & Resorts prioritizes creating exceptional experiences for its global guests. Canary’s AI-powered platform equips TUI properties with the tools to further elevate the guest experience. For example, Mobile Check-in and Smart Checkout eliminate long lines so that guests can maximize their time enjoying each property’s amenities. And with Canary’s Dynamic Upsells, guests can conveniently select the many services or F&B options TUI properties have to offer — whenever & wherever they want — whether poolside, in their room or off-property exploring local sites.
“We’re excited to partner with TUI Hotels & Resorts, a hospitality leader known for exceptional experiences,” said Manuel de la Torre, Canary Technologies’ Regional Sales Director, EMEA. “Our comprehensive platform empowers TUI to not only elevate the guest experience, but also unlock new revenue opportunities through solutions like Canary’s Dynamic Upsells. This collaboration positions TUI for continued success amid ever-changing guest expectations.”
About Canary TechnologiesCanary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform. Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 80 countries, including leading global brands, such as Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Intercontinental Hotel Group. Canary’s Hotel Management Software includes Mobile Check-In/Checkout, Tablet Registration, Upsells, Guest Messaging, Canary AI, and Digital Tipping. Learn more at canarytechnologies.com.
About The TUI GroupThe TUI Group is one of the world’s leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the Prime Standard of the Frankfurt Stock Exchange, in the regulated market of the Lower Saxony Stock Exchange in Hanover and at the London Stock Exchange. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe’s leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.
Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.
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Clarivate Director Richard Roedel to Retire from Board of Directors

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Valeria Alberola to Succeed as Audit Committee Chair
LONDON, July 24, 2024 /PRNewswire/ — Clarivate Plc (NYSE: CLVT), a leading global provider of transformative intelligence, announced today that Richard Roedel will retire from the Board of Directors (the “Board”) for health reasons, effective December 31, 2024. The Board expects Valeria Alberola, a member of the Board since May 2021, and a member of its Audit and Finance Committees, to succeed Mr. Roedel as Chair of the Audit Committee.

Andy Snyder, Board Chair, Clarivate, said: “On behalf of the Board, I want to thank Rich for his leadership and dedication to our Board since 2020 and wish him well. The Company is fortunate to have a strong successor to Rich in Valeria at the helm of the Audit Committee, and we look forward to a smooth transition over the coming months.”
Ms. Alberola brings over 25 years of global experience in corporate finance, investment banking, sustainable investments, operations and strategic management consulting. From January 2019 until March 2024, Ms. Alberola served as Chief Executive Officer of Zoma Holdings, LLC following her tenure as its Chief Operating Officer from 2017 to December 2018. Previously she was the Chief Financial Officer of Bridge Education Group, Inc., a global education company, and a partner at Q Advisors LLC, an investment banking firm, advising on M&A and debt and equity financings for technology and telecommunications clients. Ms. Alberola received a B.S. in Economics and Business Administration from the Pontificia Universidad Católica de Chile and an M.B.A. from the Kellogg School of Management at Northwestern University, where she was a Fulbright scholar.
About Clarivate
Clarivate™ is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare. For more information, please visit clarivate.com.
Forward-Looking Statements
This communication contains “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. These statements, which express management’s current views concerning future business, events, trends, contingencies, financial performance, or financial condition, appear at various places in this communication and may use words like “aim,” “anticipate,” “assume,” “believe,” “continue,” “could,” “estimate,” “expect,” “forecast,” “future,” “goal,” “intend,” “likely,” “may,” “might,” “plan,” “potential,” “predict,” “project,” “see,” “seek,” “should,” “strategy,” “strive,” “target,” “will,” and “would” and similar expressions, and variations or negatives of these words.  Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on management’s current beliefs, expectations, and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy, and other future conditions. Because forward-looking statements relate to the future, they are difficult to predict and many of which are outside of our control. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include those factors discussed under the caption “Risk Factors” in our most recent annual report on Form 10-K, along with our other filings with the U.S. Securities and Exchange Commission (“SEC”). However, those factors should not be considered to be a complete statement of all potential risks and uncertainties. Additional risks and uncertainties not known to us or that we currently deem immaterial may also impair our business operations. Forward-looking statements are based only on information currently available to our management and speak only as of the date of this communication. We do not assume any obligation to publicly provide revisions or updates to any forward-looking statements, whether as a result of new information, future developments or otherwise, except as otherwise required by securities and other applicable laws. Please consult our public filings with the SEC or on our website at www.clarivate.com.  
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Hexagon introduces solution to plan, manage and optimise factories in digital reality

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The new Digital Factory solution will allow manufacturers to boost production and increase efficiency using accurate and up-to-date digital replicas of their factoriesThe solution can help global manufactures save millions each year by helping them reduce costs and avoid mistakes planning and building factoriesBy connecting asset digital twins to an accurate and up-to-date Digital Factory, companies can plan and operate more productive, flexible and sustainable future factoriesFARNBOROUGH, England, July 24, 2024 /PRNewswire/ — Hexagon’s Manufacturing Intelligence division has launched its new digitalisation solution, Digital Factory, designed to help manufacturers build highly accurate digital replicas of their factories. It enables manufacturers to optimise their floor plans and quickly pivot production lines today, and prepare for smarter and more sustainable future factories with open interfaces that enable digital twins of shopfloor assets. Such solutions could save a global manufacturing company £35 million per year* by avoiding costly mistakes and offering a 50% reduction in travel costs and the on-site training staff require.

Hexagon is uniquely positioned to address this issue through its expertise in delivering best-in-class accuracy reality capture and surveying equipment, software to visualise, explore and simulate scenarios in 3D, and high-productivity cloud-native collaboration workflows. Digitalisation technologies are a proven technology and have been used for over two decades in civil infrastructure, architecture and public safety, but their potential has yet to be fully realised in the manufacturing space where significant disruption now requires manufacturers – in particular brownfield site owners – to rethink their manufacturing equipment and use of space.
According to research conducted by Forrester and commissioned by Hexagon, 32% of manufacturers believe that outdated or ineffective manual processes and workflows are barriers to productivity and collaboration. Digital Factory is a future-ready alternative to traditional factory planning that enables manufacturers to not only ramp up productivity, but also increase efficiency in remodelling, preventing costly mistakes. It also empowers more efficient collaboration between manufacturing and operations teams from anywhere in the world. The core of this solution is improved access to up-to-date data in immersive virtual environments that reflect reality, addressing a major barrier that smart factory initiatives face today.
Digital Factory leverages a comprehensive portfolio of hardware and software solutions that includes Hexagon’s award-winning range of reality capture technology – such as the Leica BLK2GO handheld imaging laser scanner, the Leica BLK ARC autonomous scanning module for robotic and mobile carriers and terrestrial laser scanners like the Leica RTC360 – that allow manufacturers to capture and create dimensionally-accurate point clouds of the factory floor using the Leica Cyclone software portfolio and Hexagon’s Reality Cloud Studio, powered by the HxDR, manufacturers can easily collaborate and quickly process data from Hexagon or a customer’s preferred scanning hardware to recreate up-to-date 3D spaces with speed and flexibility.
Hexagon offers complete workflows to ensure manufacturers achieve the maximum value, from scanning the factory and processing the data into actionable 3D models for various applications, to managing the data in the cloud, making it easier for team members and external stakeholders to provide feedback and make informed decisions. By using Digital Factory, manufacturers will be able to:
Conduct virtual tours for remote factory monitoring – Lead a digital tour of a factory with remote access, eliminating the need for managers and contractors to travel onsite.Remote team collaboration – Facilitate remote collaboration among key teams and stakeholders at any time, using cloud-based tools with analysis and modelling capabilities with on-demand data. Factory planners and production managers can make decisions remotely and provide feedback with confidence based on reliable and up-to-date data.Plan and remodel factory layouts with accuracy and detail – Capture precise measurements of a factory, creating an exact and reliable digital model that can be accessed anytime from anywhere. Factory owners can regularly monitor the progress of production lines under construction in meticulous detail, avoiding the costs associated with unexpected errors.Easily upgrade and install equipment – Introduce and upgrade machinery such as machining centres, 3D printers, robotics and metrology systems by evaluating their addition or replacement in a risk-free digital model. This helps prevent expensive mistakes such as ordering incorrect parts, not having sufficient footprint or access to install a machine.Create operational test-beds and innovate faster – By testing out new machines, factory floor layouts and workflows in the virtual 3D environment, companies can quickly identify feasibility and emissions considerations, enabling them to better understand the potential benefits of new technology and make future-ready smart factories a reality.Nicholas Lachaud Bandres, VP Industry Solutions at Hexagon commented: “Hexagon has developed a deep understanding of manufacturers’ needs. Digital Factory allows to bring the physical world into an accurate virtual sandbox of their factories on-demand. Collaborating with their team and suppliers, they can consider ‘what-if’ scenarios to shape more effective plant designs and layouts and oversee implementation with irrefutable and accessible 3D plans. We’re making the digital factory more affordable and accessible, and we’re excited to see how our customers apply this to ramp up and remain competitive with smarter factories.”
Digital Factory is designed to integrate with existing customer workflows. It is interoperable with Building Information Modelling (BIM) applications, Hexagon’s HxGN EAM enterprise asset management solutions and popular CAD software such as AutoCAD and Bentley.
Notes to editor
High resolution images of a digitized factory, virtual machine deployment and factory scanning are available.
*Hexagon estimates that the cost of missing a factory digital reality can be up to €210,000 per year per site. For a global manufacturing company with 200 sites, this amounts to €42 million annually. This calculation considers the costs associated with errors due to outdated factory layouts, a 50% reduction in travel and travel-related expenses, and a 50% reduction in on-site training by implementing virtual factory visits and virtual training instead. Additionally, it accounts for the CO2 emissions that can be saved.
Media contacts
Robin Wolstenholme Global Media Relations and Analyst Relations Manager Hexagon’s Manufacturing Intelligence Division Phone: +44(0)7407 642190 e-mail: [email protected]
Global press office: [email protected]
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. 
Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that use data from design and engineering, production and metrology to make manufacturing smarter. For more information, visit hexagonmi.com.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 23,000 employees in 50 countries and net sales of approximately 4.3bn Euro. Learn more at hexagon.com and follow us @HexagonAB.
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