ByBox today announced the availability of EDGE3 on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions.
Field service has become a crucial battleground but too many companies are held back by the lack of visibility and loss of control over their inventory once it’s in the field. Over 50% of SLA failures are due to the unavailability of parts and over 40% of costs are in the final mile. Outdated approaches to field inventory management are undermining customer satisfaction and constraining growth.
The ByBox solution extends intelligence, visibility and security over critical inventory items to the field service edge, enabling customers to turn field service into a strategic source of value and differentiation.
Rich Agostinelli, Chief Executive Officer, ByBox, says “The digitization of field service provides new opportunities for customers to differentiate their service offering. Our solution complements Microsoft Dynamics 365 Field Service and gives customers greater visibility and control over their field service operations. We are excited by the opportunity to work in collaboration with Microsoft to modernize field service.”
“Through Microsoft AppSource, customers around the world can easily find tailored line-of-business partner solutions that work with the products they already use,” said Toby Bowers, General Manager, Business Applications Group, Microsoft. “We’re happy to welcome ByBox to the growing AppSource ecosystem.”