Artificial Intelligence
Enterprises in Brazil Move to Automate Workplaces and Empower Employees
SÃO PAULO, Brazil, Jan. 16, 2020 (GLOBE NEWSWIRE) — Enterprises in Brazil are moving toward fully automating their digital workplaces, and are looking for vendors to help them empower workers through self-support, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2019-2020 ISG Provider Lens™ Digital Workplace of the Future Report for Brazil finds enterprises in Brazil focusing on improving worker experience with workplace tools. Enterprises are embracing automation, but they also want to improve user productivity by enabling better collaboration and discovering new ways of working.
The focus at Brazilian enterprises around improving employee experience is pushing them to adopt automation and artificial intelligence, the report says. Sequential, repetitive tasks can often be automated, freeing employees’ time to work on higher-level collaborative projects.
Automation, however, must keep employee needs at the forefront, the report says. “Although automation can improve user experience, a hassle-free environment for employees is a must, not a differentiator,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “When automation is done right, work is changed from repetitive tasks to intelligent decision making, creative thinking, problem solving, and improving customer experience.”
The report sees increasing use of design-thinking methodologies at Brazilian companies that involve employees and take their needs into consideration when proposing changes such as office layouts, organizational hierarchies and job descriptions.
In addition, many enterprises in Brazil are using managed workplace services to improve employee experience and productivity, the report says. But few service providers have an end-to-end service platform to deliver on employee expectations of a seamless experience while using desktop and smartphone apps and services.
Enterprises are also interested in better measurement of user experience, the report says. Sensors, events and applications generate data that can be tagged by machine learning tools while feeding management dashboards. Emails, chat conversations and other data can feed artificial intelligence-powered sentiment analysis that can help executives gauge worker satisfaction.
The report also notes a growing interest in managed mobility services among enterprises in Brazil. ISG expects increasing security threats, data breaches and privacy regulations will push growth in managed mobility services, the report notes.
The 2019 ISG Provider Lens™ Digital Workplace of the Future Report for Brazil evaluates the capabilities of 22 providers across four quadrants: Digital Workplace Consulting Services, Managed Services – Workplace Support, Managed Services – Mobility Support, and Managed Services – Workplace and Mobility for the Midmarket.
The report names IBM and Stefanini as leaders in all four quadrants. Accenture, Atos, DXC Technology, Unisys and Wipro are leaders in two quadrants, and HCL, Santo Digital, Sonda and TIVIT are leaders in one.
Customized versions of the report is available from Stefanini and Unisys.
The 2019 ISG Provider Lens™ Digital Workplace of the Future Report for Brazil is available to ISG Insights™ subscribers or for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
Artificial Intelligence
CUJO AI Hits 3 Billion Devices, With EE Also Revealed As Latest Client
CUJO AI is the first device intelligence and cybersecurity service provider to reach an unprecedented scale within carrier production networks.
LOS ANGELES, May 22, 2024 /PRNewswire/ — CUJO AI, the global leader in AI-driven cybersecurity and device intelligence, has reached an unprecedented scale, with over 3 billion devices identified and protected by its solutions worldwide. This significant milestone coincides with the confirmation of its collaboration with EE, one of the United Kingdom’s leading telecommunications providers.
With billions of devices connecting to the internet, the role of CUJO AI in shaping the future of digital security through device intelligence has never been more critical. By leveraging advanced AI and machine learning algorithms, CUJO AI offers network operators and service providers unparalleled insights into device behaviour, security needs, and operational health. These capabilities enable network service providers to optimize network management, enhance user experiences, and provide robust security measures that proactively protect against emerging threats.
“Crossing the 3 billion device threshold is not just a testament to our technological prowess, but also to the trust we have built with leading telecom giants around the world, including our latest engagement with EE,” said Remko Vos, CEO of CUJO AI. “This relationship reflects our shared vision to provide a secure and superior digital experience by leveraging our AI-driven solutions to protect users worldwide.”
CUJO AI has been working with EE to provide integrated cybersecurity solutions for its latest range of home routers launched last year, including support for the newly launched Smart Hub Plus.
Trusted by global telecommunications giants like Comcast, Charter Communications, TELUS, Sky Italia, Sky UK, Rogers, Cox, Shaw, and Videotron, EE CUJO AI provides actionable, real-time data insights. This translates into superior network management, heightened security, and unmatched customer satisfaction.
About CUJO AI
CUJO AI enhances the ability to understand, serve, and protect their customers with advanced cybersecurity, along with granular network and device intelligence for network service providers. Covering 3 billion connected devices, CUJO AI’s advanced AI algorithms assist clients in uncovering previously unavailable insights, thereby elevating customer experience and retention through new value propositions and superior operational services. Fully compliant with all privacy regulations, CUJO AI’s services are trusted by the largest broadband operators worldwide, including Comcast, Charter Communications, BT (EE), TELUS, Sky Italia, Sky UK, Rogers, Cox, Shaw, and Videotron. More information is available at https://cujo.com.
CONTACT: Viktorija Vilke, [email protected]
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Artificial Intelligence
EDGNEX Data Centres by DAMAC Announces a 15 MW Data Center Investment in Indonesia
JAKARTA, Indonesia, May 22, 2024 /PRNewswire/ — EDGNEX Data Centres by DAMAC, a global digital infrastructure provider and part of the DAMAC Group, has announced its investment into the Indonesian market with a state-of-the-art data center to be built in Jakarta. This announcement was made at the Indonesia Cloud & Datacenter Convention 2024 on May 16, 2024. The first phase of the construction is scheduled to be completed in the fourth quarter of 2025, marking a significant step in the company’s strategic efforts to support the dynamic digital economy and startup ecosystem in Southeast Asia’s fastest-growing country.[1]
Indonesia, as the largest economy in Southeast Asia, experienced a growth rate of 5% year-on-year from January to March 2023. Currently, Jakarta is preparing to increase its data center capacity to 1GW. To support this growth, more colocation data centers adhering to sustainable Tier III standards and offering high uptime and reliability are needed to meet the rising demand for internet usage in the region.[2]
In response to these needs, EDGNEX is providing a foundation for innovation and disrupting the data center market by delivering advanced technology to meet the increasing demand from Cloud Service Providers (CSP) and AI deployments.[3]
Hussain Sajwani, Founder and Chairman of the DAMAC Group, commented, “EDGNEX identifies and invests in present and next-generation digital hubs. The government’s robust digitalisation efforts, high internet penetration and a tech-savvy, youthful demographic, necessitate advanced infrastructure to support the burgeoning digital economy. With this announcement we are pleased to support the government’s efforts and to bring our expertise in setting new standards for data centres in Southeast Asia, catalysing further technological innovation and growth across the region.”
The new data center is strategically located in MT Haryono, Jakarta, just 3 kilometers from one of the most interconnected data center clusters – the most important internet exchange point in central Jakarta. This facility will have dual road access and excellent fiber optic connectivity, ensuring enhanced service reliability and superior performance to meet the evolving demands of customers.
Danish Nayar, SVP of Investments and Acquisitions, DAMAC Capital, added: “We are excited by the growth opportunities in Jakarta. Our new facility in downtown Jakarta will address the growing demand for Cloud Service Providers, Edge Nodes, and potential Artificial Intelligence deployments. We are also investing in a similar format across SEA and globally.”
[1]Data Center Trends Report Equinix 2023[2] Data Center Trends Report Equinix 2023 [3] Equinix: Southeast Asian Markets are Emerging as a Powerhouse for Digital Growth
About EDGNEX
EDGNEX is a global digital infrastructure company headquartered in Dubai, United Arab Emirates. It is a wholly owned subsidiary of the DAMAC Group. EDGNEX is providing a foundation for local innovation across the globe and disrupting the data centre market with new speed and agility. It proactively builds, buys, or partners to serve the next wave of demand for data centre services.
Where We Go, Others Follow. www.edgnex.com
For media inquiries, please contact:Image DynamicsNajla [email protected]+62813-2090-9717Angelina [email protected]+62812-9942-7117
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Artificial Intelligence
VisionFlow Launches Talkit: Revolutionizing language learning with a westworld-like immersive 3D world
PARIS, May 22, 2024 /PRNewswire/ — VisionFlow, an innovative AI-native startup, announces the launch of Talkit in France, a 3D world app powered by generative AI that revolutionizes spoken English learning with a personalized, engaging, and immersive experience.
From May 22 to 25, VisionFlow will showcase Talkit at VivaTechnology, demonstrating its capabilities on both smartphones and the Apple Vision Pro headset for an enhanced immersive experience. Following its initial launch, Talkit will also be available on Google Play and Apple Vision Pro in June.
Talkit differentiates itself from traditional teaching methods by offering an exceptionally adaptive approach to language learning. Users are immersed in a virtual world where they can improve their spoken English skills through real-time, tailored scenarios. With customizable avatars, users can choose from various learning themes, such as preparing for travel, practicing for interviews, and even simulating medical emergencies, all accessible from their smartphones anytime, anywhere.
VisionFlow leverages generative AI technologies to power the engaging learning experience in Talkit. It is a scenario creation loop that personalizes content, difficulty levels, and interactive experiences. This dynamic, seamless, and exclusive generation process adjusts learning points to each user’s language proficiency.
By analyzing users’ input and progress, Talkit breaks down learning goals and needs into multiple personalized scenarios and exercises, helping them truly improve their language expression and communication skills.
As users continue to interact with avatars, their conversations are continuously memorized, enabling Talkit to better understand each user over time, thereby fostering a strong sense of connection with the virtual characters.
About VisionFlow
Founded by Leo Liu in 2023, VisionFlow aims to create a 3D world for 2 billion language learners worldwide, delivering a personalized and immersive language learning experience. Leo Liu is a renowned AI educational technology entrepreneur, founder of the unicorn Knowbox, and the driving force behind the Homework Box AI learning app, which is used by over 100,000 schools and 100 million students to improve their grades. VisionFlow’s core team consists of experts from leading internet giants and top online education companies, bringing extensive expertise in AI products and technology, global growth strategies, and data-driven operations.
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