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Interactions Achieves Record Revenue in 2019

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FRANKLIN, Mass., Feb. 19, 2020 (GLOBE NEWSWIRE) — Today, Interactions LLC, the world’s largest stand-alone artificial intelligence (AI) company, announces record revenue for 2019. Strong adoption of the company’s conversational Intelligent Virtual Assistant (IVA) solutions by leading global brands across numerous industries, coupled with enterprise mandates for digital transformation, continue to drive the company’s growth and success.
As the AI market matures, the $100 billion industry is revolutionizing the way consumers and businesses communicate. From travel to telecommunications to financial services, industries are reaping the benefits of conversational AI technology, with early adopters quickly gaining market share. Interactions’ growth reflects the business value delivered by its patented conversational AI platform: materially improved customer experience and significantly reduced operating costs.In 2019, Interactions continued to distinguish itself through the addition of new Fortune 1000 customers, the growth of existing customers, and widespread industry recognition and awards. As executives place greater emphasis on customer experience as a competitive brand differentiator, they look to Interactions’ conversational AI solution to positively transform the way they communicate with and support their customers.In addition to scaling the business to well over $100 million dollars in revenue, the company:Secured approximately $34 million of new annualized recurring revenue (ARR)Maintained positive EBITDA for 2019Posted a 5-year compound annual growth rate (CAGR) of over 35%Increased the employee base by over 25%Added a new international office in Bengaluru, IndiaOther highlights include:Adoption of Interactions’ conversational AI expands with leading global brands across verticals
In 2019, Interactions expanded existing relationships with customers by booking significant add-on business, while signing multi-million dollar agreements with leading global brands, including:
A leading global healthcare and pharmaceutical firmA leading telecommunications and media companyMultiple accounts receivable management companiesA leading global internet services firmA leading travel services firmInteractions launches Guest Experience Platform (GXP) for food services
In July, Interactions unveiled the Guest Experience Platform (GXP), a brand new product designed for the unique needs of the food services industry—an industry otherwise largely untouched by AI. This year, the company signed one of the largest fast-casual food chains in the United States. Already, Interactions GXP has driven tremendous business results for this leading brand, fielding 3 million orders across 2,600 locations nationwide, and helping bring in $12 million in additional revenue to date.
Interactions expands leadership team to drive local and international market growth
In 2019, Interactions welcomed Mary Clermont as Chief People Officer, Errol Apostopoulos as Senior Vice President of Product Management, and Gautam Makhija as Senior Vice President of Professional Services. The company also brought on Thomas Grimm to lead the European team and expand the company’s international presence and customer base. Backed by tremendous industry knowledge and seasoned leadership, Interactions is positioned for continued success and growth in 2020.
Interactions receives widespread industry acclaim for AI technology and continued innovation
Throughout 2019, Interactions received eight awards and nine finalist nods for both its industry-leading IVA and all new GXP for food services. Recognition includes a finalist nod from Forbes AI 50 list of America’s most promising artificial intelligence companies, a ranking on Inc. 5000’s annual list of America’s fastest growing businesses for the second year in a row, and most recently a Best in Biz Awards Gold Winner for Best New Enterprise Product of the Year.
Further cementing its place as a recognized industry leader last year, Interactions introduced The ConversAItion, a new podcast airing viewpoints on the most contested issues surrounding AI advancement. Hosted by Interactions Chief Marketing Officer Jim Freeze, the company’s first-ever podcast welcomed guests from innovation policy to voice design to social robotics, and aims to better understand how to maximize the potential of applied AI.“With the rapid advancement of conversational artificial intelligence (AI), businesses are interacting with customers unlike ever before,” said Mike Iacobucci, CEO of Interactions. “Interactions’ virtual assistants are growing in sophistication, ease and accuracy to deliver the engaging, productive conversations that customers have come to expect from human engagements. Businesses that continuously evolve to meet the ever-growing needs and demands of the modern consumer are poised to set a new standard for brand-to-consumer relations—Interactions’ mission is to ensure that standard is upheld.”About Interactions
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and real-time human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.

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Artificial Intelligence

Digital Healthcare Market Size to reach $836.10 billion by 2031, growing at a CAGR of 21%, says Coherent Market Insights

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BURLINGAME, Calif., July 4, 2024 /PRNewswire/ — The global Digital Healthcare Market, valued at $220.10 billion in 2024, is on a trajectory of rapid expansion, with projections indicating it will soar to $836.10 billion by 2031, growing at a compound annual growth rate (CAGR) of 21% from 2024 to 2031, as per a recent report by Coherent Market Insights. Various healthcare organizations have started implementing telehealth solutions to provide care to patients from remote locations and reduce disease exposure in clinical settings. Telehealth is enabling virtual doctor consultations, remote monitoring of chronic conditions, and digital communication between healthcare providers and patients. The convenience of accessing healthcare services digitally without visiting clinics physically is driving more patients and providers to adopt telehealth. This increased adoption of telehealth is expected to propel the growth of the overall digital healthcare market in the coming years.

Request Sample Report: https://www.coherentmarketinsights.com/insight/request-sample/4623
Market Dynamics:
The growth of digital healthcare market is driven by increasing adoption of telehealth and telemedicine. Telehealth allows remote consultation for the healthcare providers and patients which increases the convenience of treatment. During COVID-19 pandemic, telehealth witnessed exponential growth as it addressed the challenge of physical distancing. Moreover, growing usage of smartphones and tablets has fueled the demand for various healthcare apps for self-diagnosis and monitoring of chronic conditions. These apps provide healthcare services at affordable costs compared to regular hospital visits.
Digital Healthcare Market Report Coverage
Report Coverage
Details
Market Revenue in 2024
$220.10 billion
Estimated Value by 2031
$836.10 billion
Growth Rate
Poised to grow at a CAGR of 21%
Historical Data
2019–2023
Forecast Period
2024–2031
Forecast Units
Value (USD Million/Billion)
Report Coverage
Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Segments Covered
By Technology, By Component, By End User
Geographies Covered
North America, Europe, Asia Pacific, and Rest of World
Growth Drivers
 
 Aging Population and Need for Remote Patient Monitoring Launch of new products 
Restraints & Challenges
 
 Data security and privacy concern Lack of digital infrastructure in developing regions 
Market Trends:
Growing Trend of Remote Patient Monitoring: Remote patient monitoring allows continuous tracking of vital signs outside of conventional clinical settings which improves patient engagement. It ensures safety of high risk patients such as ones with chronic illnesses by alerting healthcare providers in case of any emergencies.
Growing Trend of Digital Therapeutics: Digital therapeutics deliver evidence-based therapeutic interventions to patients that are driven by high quality software programs to prevent, manage, or treat a medical disorder or disease. They are used to effectively treat various medical conditions such as diabetes, insomnia, chronic pain etc. with minimal physical interaction.
Immediate Delivery Available | Buy This Premium Research Report: https://www.coherentmarketinsights.com/insight/buy-now/4623 
Market Opportunities:
Healthcare analytics segment accounts for more than 30% share of the overall digital healthcare market. Healthcare analytics solutions help in population health management, clinical variability reduction, financial performance and many other applications. It provides actionable insights from large amounts of medical data for better clinical and financial outcomes.
mHealth segment is growing rapidly, driven by increasing penetration of smartphones and tablets. mHealth apps and solutions enable remote monitoring of patients, medical personnel connectivity, delivery of healthcare services and information. They improve access and convenience of care while reducing costs.
Key Market Takeaways:
The global digital healthcare market is anticipated to witness a CAGR of 21% during the forecast period 2024-2031, owing to growing investments and initiatives in digital transformation of healthcare systems.
On the basis of technology, healthcare analytics segment is expected to hold a dominant position, accounting for over 30% market share due to improved quality of care and medical outcomes with data-driven insights.
By component, software segment dominates with around 60% share owing to various healthcare IT solutions for electronic health records, revenue cycle management, practice management and others.
Regionally, North America is expected to hold a dominant position over the forecast period, with over 35% share of the global market due to advanced digital healthcare infrastructure and favorable government policies in the region.
Key players operating in the digital healthcare market include Telefonica S.S., Epic Systems Corporation, AT&T, AirStrip Technologies, Google, Inc., Hims & Hers Health Inc., Orange, Softserve, Computer Programs and Systems, Inc., Vocera Communication, IBM Corporation, CISCO System, Inc. Apple Inc., Oracle Cerner Veradigm, and Mckesson Corporation among others. Strategic partnerships for product development and geographical expansion are leveraged by these players.
Recent Developments:
In January 2024, Eli Lilly and Company, introduced LillyDirect, a novel digital healthcare solution for patients in the U.S. dealing with obesity, migraine, and diabetes.
In March 2023, BlueRock Therapeutics LP, announced a partnership with Emerald innovations and Rune Labs, health analytics company focusing on leveraging contract less and invisible wearable digital health technology, to enhance monitoring for Parkinson;s disease.
Request For Customization: https://www.coherentmarketinsights.com/insight/request-customization/4623
Detailed Segmentation-
By Technology:
Healthcare AnalyticsmHealthTele-healthOthersBy Component:
SoftwareHardwareServicesBy End User:
Hospital & ClinicsPatientsProvidersPayersOthersBy Region:
North America:
U.S.CanadaLatin America:
BrazilArgentinaMexicoRest of Latin AmericaEurope:
GermanyU.K.SpainFranceItalyRussiaRest of EuropeAsia Pacific:
ChinaIndiaJapanAustraliaSouth KoreaASEANRest of Asia PacificMiddle East:
GCC CountriesIsraelRest of Middle EastAfrica:
South AfricaNorth AfricaCentral AfricaBrowse More Trending Reports:
Global Telehealth Services Market: The global telehealth services market was valued at US$ 12.47 Bn in 2023 and is expected to reach US$ 26.64 Bn by 2031, growing at a compound annual growth rate (CAGR) of 10.2% from 2024 to 2031.
Healthcare API Market: The healthcare API market is estimated to be valued at USD 228.3 Mn in 2024 and is expected to reach USD 345.5 Mn by 2031, exhibiting a compound annual growth rate (CAGR) of 6.1% from 2024 to 2031.
Global Well Being Platform Market: The global well being platform market size is expected to reach US$ 87.38 Bn by 2030, from US$ 62.93 Bn in 2023, exhibiting a compound annual growth rate (CAGR) of 4.8% during the forecast period.
Healthcare Consulting Services Market: The global healthcare consulting services market is estimated to be valued at USD 30.53 Bn in 2024 and is expected to reach USD 57.49 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 9.5% from 2024 to 2031.
About Us:
Coherent Market Insights is a global market intelligence and consulting organization that provides syndicated research reports, customized research reports, and consulting services. We are known for our actionable insights and authentic reports in various domains including aerospace and defense, agriculture, food and beverages, automotive, chemicals and materials, and virtually all domains and an exhaustive list of sub-domains under the sun. We create value for clients through our highly reliable and accurate reports. We are also committed in playing a leading role in offering insights in various sectors post-COVID-19 and continue to deliver measurable, sustainable results for our clients.
Contact Us:Mr. ShahSenior Client Partner – Business DevelopmentCoherent Market InsightsPhone: US: +1-206-701-6702UK: +44-020-8133-4027Japan: +81-050-5539-1737India: +91-848-285-0837Email: [email protected] Website: https://www.coherentmarketinsights.comFollow Us: LinkedIn | Twitter
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Artificial Intelligence

Sectra publishes Annual Report and Sustainability Report for 2023/2024

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LINKÖPING, Sweden, July 4, 2024 /PRNewswire/ — Medical imaging IT and cybersecurity company Sectra (STO: SECT B) is publishing its Annual Report and Sustainability Report for the 2023/2024 fiscal year today. This report also includes the Corporate Governance Report for the same period.

The documents are attached to this press release and are also available on Sectra’s website, investor.sectra.com.
A summary of the financial year is also available on the website. The 2023/2024 financial year in brief summarizes the value we create for various stakeholders, highlights from our operations, and a selection of financial performance measures. 
This information constitutes information that Sectra AB (publ) is obliged to make public pursuant to the Swedish Securities Markets Act. The information was submitted for publication, through the agency of the contact person set out below, at 10:45 a.m. (CEST) on July 4, 2024.
About SectraSectra contributes to a healthier and safer society by assisting health systems throughout the world to enhance the efficiency of care, and authorities and defense forces in Europe to protect society’s most sensitive information. The company, founded in 1978, is headquartered in Linköping, Sweden, with direct sales in 19 countries, and distribution partners worldwide. Sales in the 2023/2024 fiscal year totaled SEK 2,964 million. The Sectra share is quoted on the Nasdaq Stockholm exchange. For more information, visit Sectra’s website.
For further information, please contact:Dr. Torbjörn Kronander, President and CEO, Sectra AB, +46 (0) 705 23 52 27
This information was brought to you by Cision http://news.cision.com.
https://news.cision.com/sectra/r/sectra-publishes-annual-report-and-sustainability-report-for-2023-2024,c4009524
The following files are available for download:
https://mb.cision.com/Main/1263/4009524/2900457.pdf
Sectra Annual Report and Sustainability Report 2023/2024
https://mb.cision.com/Main/1263/4009524/2901565.zip
sectra-2024-04-30-sv.zip
https://news.cision.com/sectra/i/sectra-s-annual-report-and-sustainability-report-2023-2024,c3316505
Sectra’s Annual Report and Sustainability Report 2023/2024
https://news.cision.com/sectra/i/sectra-s-annual-report-and-sustainability-report-2023-2024,c3317128
Sectra’s Annual Report and Sustainability Report 2023/2024
 

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Artificial Intelligence

Delvitech and Eurotech: a partnership to take quality control to the next level

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From Mathematical Models to AI-driven Automated Optical Inspection
AMARO, Italy, July 4, 2024 /PRNewswire/ — Delvitech, a leader in 3D automated optical inspection for assembled printed circuit boards leveraging artificial intelligence, has joined forces with Eurotech, a global innovator in ultra-high-performance Edge AI Computers, to revolutionize quality control technology.

Delvitech’s patented integrated optical inspection technology, designed to collect comprehensive data to drive neural networks in optical inspection, gains crucial support from Eurotech’s hardware. This collaboration boosts the efficiency of assembling printed circuit boards, greatly increasing assembly machine uptime and significantly reducing waste and rework.
Employing the patented optical head, Delvitech captures detailed images that are processed through its software, adept at detecting assembly and welding errors in the electronics manufacturing process. Eurotech’s hardware complements this system by offering the speed and computational accuracy necessary to handle the massive influx of data required for the algorithms to produce desired outcomes.
This integrated 3D solution is highly competitive and flexible, allowing customization to meet specific customer needs. As board electronics become increasingly complex, Delvitech’s technology surpasses traditional mathematical models by analyzing a variety of components, such as metal parts, transparent glues, and silicone elements. 
Moreover, this collaboration enables Delvitech and Eurotech to offer a solution that not only identifies errors but also drives AI models to detect deviations and trends, proactively preventing future errors and enhancing process quality. 
“In an environment where quality control demands are continuously growing, it is crucial to develop optical inspection systems with optimal performance and partner with providers of state-of-the-art solutions. Eurotech offers highly reliable solutions, extensively tested to meet our high-performance requirements,” said Roberto Gatti, CEO of Delvitech. 
Paul Chawla, CEO of Eurotech, added, “Our collaboration with Delvitech showcases the power of our Edge AI solutions. We empower our partners to deliver efficient, cost-effective, and scalable solutions where accuracy and speed are critical.” 
Currently focusing on optical control of boards and soon semiconductors, the partnership aspires to expand into other sectors, including medical and food, with a strong emphasis on cybersecurity and sustainability.
As Delvitech and Eurotech continue to innovate, they bring unique strengths to the table. Delvitech commits to “less errors, less waste, less CO2, more future,” while Eurotech focuses on “more security, more resilience, more efficiency,” ensuring effective asset management and rapid scalability. These commitments reflect common shared goals of exceeding market and customer expectations today and in the future.
About Eurotech
Eurotech (ETH.IM) is a multinational company that designs, develops, and supplies Edge Computers and Internet of Things (IoT) solutions – complete with services, software and hardware – to system integrators and enterprises. By adopting Eurotech solutions, customers have access to IoT building blocks and software platforms, to Edge Gateways to enable asset monitoring, and to High Performance Edge Computers (HPEC) created for Artificial Intelligence (AI) applications. To offer increasingly comprehensive solutions,
Eurotech has partnered with leading companies in their field of action, with the view of creating “best in class” solutions for the Industrial Internet of Things.
Learn more
Contacts
Corporate Communication  Federica Maion Tel. +39 0433 485411 [email protected]
About Delvitech
Delvitech is a Swiss based leading provider of AI-based automatic optical inspection (AOI) solutions aimed at revolutionizing the printed circuit board (PCB) assembly and electronics manufacturing landscape. With a focus on innovation and quality, Delvitech is capable of elevating both cost and process efficiencies, ensuring scalability and inspection repeatability on all production lines. It aspires to make the PCB production process swifter, more reliable, and highly scalable by not only detecting errors, but inspecting the whole production process. Delvitech solution is not just about minimizing errors; it is a commitment to reducing waste, cutting down CO2 emissions, and pioneering the path as the first sustainable AOI solution.
Contacts
Marketing DepartmentFederica RiosaTel. +41 916 460 [email protected]
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