Future Contact Center Outlook, 2025-2040 – 75 Projections Addressing Almost Every Aspect of Contact Center Activity

Dublin, March 05, 2020 (GLOBE NEWSWIRE) — The “Future Contact Center Outlook, 2025-2040” report has been added to ResearchAndMarkets.com’s offering.
The first and only report of its kind, Future Contact Center Outlook, 2025-2040, presents a long-term 5- to 20-year vision for the AI-enabled contact center of the future and includes projections that layout the actions required for organizations to achieve the future state.The business argument that supports the need for the projected changes in contact centersA review of the operating assumptions that underly the guidelines for the predictions in this reportReview of the current state of contact center technology and a 20-year vision for its futureDetailed projections that address the majority of systems and applications used in contact centers, and the actions that will enable companies to build an AI-enabled contact center of the futureProjections are broken down into four main sections: strategy, platform and architecture, artificial intelligence and analytics, and productivity; each projection includes a time frame and the probability that it will occurAn explanation of each of the four major technology sections, its impact on contact centers, and the factors that enterprises and vendors should take into consideration each innovationKey Topics Covered
1. IntroductionFor more information about this report visit https://www.researchandmarkets.com/r/6bkl6lResearch and Markets also offers Custom Research services providing focused, comprehensive and tailored research.CONTACT: ResearchAndMarkets.com
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