Artificial Intelligence
MATEON LAUNCHING MOBILE APP, ARTIHEALTH™, FOR REMOTE RESPIRATORY HEALTH ASSESSMENT
AGOURA HILLS, California, Jan. 25, 2021 (GLOBE NEWSWIRE) — Mateon Therapeutics, Inc. (OTCQB:MATN) (“Mateon”), a leading developer of TGF-β therapeutics for oncology and infectious diseases, announced that it will be launching its mobile app, ARTIHealthTM, for respiratory health assessment, in India along with its COVID-19 therapeutic, PulmoHealTM also known as ARTIVedaTM, for total care of COVID-19 patients.
Initially, the drug and device combination will be available in India through our Indian partner, Windlas Biotech Pvt. Ltd. (Windlas), where both drug and device will be marketed under the brand name PulmoHealTM. Previously, Mateon had reported that PulmoHealTM more than doubled the recovery rate of COVID-19 patients.
“Mateon’s artificial intelligence (AI) telemedicine platform, ArtiHealthTM, provides respiratory assessments for integrated treatment of respiratory diseases such as COVID-19,” said Dr. Vuong Trieu, Chairman and CEO of Mateon.
- The mobile app will be available as part of the PulmoHealTM product. The QR code on the product package allows access to ArtiHealthTM for self-assessment of respiratory health in real time.
- ArtiHealthTM is powered by Mateon’s AI supercomputing and AI platform in conjunction with IBM. Initially, the cough assessment will be powered by Salcit Pvt. Ltd.’s (Salcit) AI module.
- Per Salcit, their AI module has overall accuracy in predicting the pattern of the disease at 91.97%, sensitivity at 87.2%, and specificity at 93.69% [Rudraraju G. et al. (2020) Cough sound analysis and objective correlation with spirometry and clinical diagnosis. Informatics in Medicine Unlocked 19, 100319. https://doi.org/10.1016/j.imu.2020.100319.
Saran Saund, CBO, Mateon, commented, “To date, standard of care for mild and moderate COVID patients is limited to self-quarantine without any drug therapy. Such patients can benefit from PulmoHealTM. We are optimistic that the pandemic can be addressed with PulmoHealTM as well as reduce burden on health care providers with ARTIHealthTM.”
Please view this 5-minute interview on CGTN at this link to see how AI driven drug discovery is helping the deployment of PulmoHealTM: https://www.youtube.com/watch?v=AQDfqeqiZqs&feature=youtu.be. And the demo for the respiratory app at https://www.youtube.com/watch?v=0-yF2eyUlIY&t=138s.
Hitesh Windlas, MD, Windlas, commented, “With cutting-edge AI supercomputing respiratory health self-assessment, we are poised to provide superior patient care for COVID-19 patients and patients with respiratory issues. As an organization, we are leveraging world-class manufacturing and rigorous clinical trials to deliver superior solutions. The strength of this drug device combination is fueling our launch of PulmoHealTM.”
“Five years in the making, SwaasaTM has been leading the charge to develop AI models to enable consumers to assess their lung health through mobile devices,” said Venkat Yechuri, CEO Salcit Pvt. Ltd. “We are excited about this partnership, which can also make a difference in the lives of 1.3 billion Indians”
About Salcit Pvt Ltd
Salcit is a leader in providing digital health solutions for respiratory diseases. The AI platform can simplify cough assessments by enabling patients to remotely perform assessments using a smartphone. Respiratory assessments are available on-demand during early formative stages of disorders. Results are provided in seconds, without depending on doctor availability, with a self-service & non-invasive AI platform.
About Windlas Biotech Pvt. Ltd, India
Windlas is a 20-year-old company with a strong track record of research, development, manufacturing and distribution of pharmaceutical products in India, USA and several other emerging markets. It has four large scale manufacturing facilities employing more than 1500 employees and is the 5th largest Contract Development and Manufacturing Organization (CDMO) serving top innovator as well as generic pharma companies across the world. It has developed more than 500 different formulations (> 2Billion doses annually) of anti-viral, cardiovascular, anti-diabetic, anti-infective, CNS and dermatology products.
About ARTIVedaTM
The product, ARTIVedaTM, is a formulated plant extract of the indigenous plant Artemisia, known in Sanskrit texts as Damanaka. ARTIVedaTM is the first Ayurvedic drug against COVID-19 through TGF-β inhibition. ARTIVedaTM is expected to be effective through the entire infection cycle. The active component of ARTIVedaTM has been identified as artemisinin. Through proprietary GMP quality extraction and manufacturing processes, the Artemisia extract was rendered active against SARS-CoV-2 with robust Safety Index (SI) greater than 100 (ratio of nonspecific cell kill versus viral kill). Other extracts have SI <10. Testing was performed at the US NIAID core viral laboratory. The product is protected by a patent portfolio of over 15 international patents by Mateon’s R&D. The mechanism of action against COVID-19 has been confirmed in 5 key peer reviewed international scientific/medical publications. ARTIVedaTM is designed to target multiple viral threats including COVID-19 by suppressing both viral replication and clinical symptoms that arise from viral infection. A phase IV trial looking at ARTIVedaTM in COVID-19 is ongoing in India and globally. We are expecting the product to be a cost effective prophylactic suitable for global deployment.
About Mateon Therapeutics
Mateon was created by the recent reverse merger with Oncotelic, which became a wholly owned subsidiary of Mateon, thereby creating an immuno-oncology company dedicated to the development of first in class RNA therapeutics as well as small molecule drugs against cancer and infectious diseases. OT-101, the lead immuno-oncology drug candidate of Mateon/Oncotelic, is a first-in-class anti-TGF-βRNA therapeutic that exhibited single agent activity in some relapsed/refractory cancer patients in clinical trial settings. OT-101 also has activity against SARS-CoV-2. Mateon/Oncotelic is seeking to leverage its deep expertise in oncology drug development to improve treatment outcomes and survival of cancer patients with a special emphasis on rare pediatric cancers. Mateon has rare pediatric designation for DIPG (OT-101), melanoma (CA4P), and AML (OXi4503). For more information, please visit www.oncotelic.com and www.mateon.com.
Mateon’s Cautionary Note on Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, included in this communication regarding strategy, future operations, future financial position, prospects, plans and objectives of management are forward-looking statements. Words such as “may”, “expect”, “anticipate” “hope”, “vision”, “optimism”, “design”, “exciting”, “promising”, “will”, “conviction”, “estimate,” “intend,” “believe”, “quest for a cure of cancer”, “innovation-driven”, “paradigm-shift”, “high scientific merit”, “impact potential” and similar expressions are intended to identify forward-looking statements. Forward-looking statements contained in this press release include, but are not limited to, statements about future plans, the progress, timing, clinical development, scope and success of future clinical trials, the reporting of clinical data for the company’s product candidates and the potential use of the company’s product candidates to treat various cancer indications. Each of these forward-looking statements involves risks and uncertainties and actual results may differ materially from these forward-looking statements. Many factors may cause differences between current expectations and actual results, including unexpected safety or efficacy data observed during preclinical or clinical studies, clinical trial site activation or enrollment rates that are lower than expected, changes in expected or existing competition, changes in the regulatory environment, failure of collaborators to support or advance collaborations or product candidates and unexpected litigation or other disputes. These risks are not exhaustive, the company faces known and unknown risks, including the risk factors described in the company’s annual report on Form 10-K filed with the SEC on April 10, 2019 and in the company’s other periodic filings. Forward-looking statements are based on expectations and assumptions as of the date of this press release. Except as required by law, the company does not assume any obligation to update forward-looking statements contained herein to reflect any change in expectations, whether as a result of new information future events, or otherwise.
Contact Information:
For Mateon Therapeutics, Inc.:
Amit Shah
[email protected]
Artificial Intelligence
Cloud-based Contact Center Market worth $86.4 billion by 2029- Exclusive Report by MarketsandMarkets™
CHICAGO, May 6, 2024 /PRNewswire/ — Cloud-based contact centre market trends for the future include seamless omnichannel communication, support for remote workforce enablement, and faster adoption of AI and automation. Along with a focus on customer-centric innovation, worldwide expansion, and sustainability initiatives, integration with the CX ecosystem, sophisticated analytics, security, and compliance will be important drivers.
The Cloud-based Contact Center Market is projected to grow from USD 26.2 billion in 2024 to USD 86.4 billion by 2029, at a compound annual growth rate (CAGR) of 26.9% during the forecast period, according to a new report by MarketsandMarkets™. The Cloud-based Contact Center Market is expected to grow significantly during the forecast period, owing to various business drivers like rising requirement for customized and streamlined engagements, increasing significance of social media in contact center operations, sustained adoption of cloud technology in contact center infrastructure, and rapid rise in the implementation of next-gen contact center technologies.
Browse in-depth TOC on “Cloud-based Contact Center Market”
299 – Tables 67 – Figures359 – Pages
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Scope of the Report
Report Metrics
Details
Market size available for years
2019–2029
Base year considered
2023
Forecast period
2024–2029
Forecast units
USD (Billion)
Segments Covered
Offering, Application, Communication Channel, Vertical, and Region
Geographies covered
North America, Asia Pacific, Europe, Middle East & Africa, and Latin America
Companies covered
NICE (Israel), AWS (US), Genesys (US), Vonage (US), Five9 (US), Talkdesk (US), Cisco (US), Avaya (US), Zoho (India), 8×8 (US), Verizon (US), Alvaria (US), Amelia (US), Twilio (US), CloudWave (Australia), Content Guru (UK), RingCentral (US), 3CLogic (US), Enghouse Interactive (US), Vocalcom (France), Evolve IP (US), Sprinklr (US), Mitel (Canada), BT Group (UK), Pypestream (US), TechSee (Israel), Aircall (France), Sentient Machines (UK), Nubitel (Singapore), JustCall (US), Dialer360 (UK), Servetel (India), NeoDove (India), and Rulai (US).
By Software type, omnichannel routing software type to register for the largest market share during the forecast period
Omnichannel routing software type is projected to hold the largest market share in the Cloud-based Contact Center Market during the forecast period due to its ability to seamlessly integrate multiple communication channels, such as voice, email, chat, social media, and more. This software type addresses the growing demand for unified customer experiences, allowing businesses to efficiently manage interactions across various channels from a single platform. With consumers increasingly expecting consistent and personalized engagement regardless of channel, omnichannel routing software offers the flexibility and efficiency that contact centers need to meet these expectations.
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By communication channel, self-service segment is poised for the fastest growth rate during the forecast period
Self-service communication channel is poised for the fastest growth in Cloud-based Contact Center Market due to their efficiency and convenience. As customers increasingly seek quick resolutions and personalized experiences, self-service options such as AI-powered chatbots, interactive voice response (IVR) systems, and knowledge bases offer round-the-clock assistance without the need for agent intervention. This not only reduces operational costs for businesses but also provides customers with immediate access to information and support, driving satisfaction and loyalty. The scalability and flexibility of cloud-based contact center solutions further enhance the appeal of self-service channels, making them a key driver of growth in the coming years.
By region, North America to account for the largest market during the forecast period
The region’s robust IT infrastructure and early adoption of cloud technologies have paved the way for widespread acceptance of cloud-based contact center solutions. Additionally, the presence of major market players and technological innovators in the region, particularly in the United States and Canada, drives continuous advancements and deployments of cloud contact center services. Furthermore, the growing emphasis on customer experience and the need for scalable, flexible, and cost-effective customer interaction solutions propel the demand for cloud-based contact centers, with North American businesses recognizing the efficiency gains and agility afforded by these platforms.
Top Key Companies in Cloud-based Contact Center Market:
Some major players in the Cloud-based Contact Center Market include NICE (Israel), AWS (US), Genesys (US), Vonage (US), Five9 (US), along with startups such as Pypestream (US), TechSee (Israel), Aircall (France), Sentient Machines (UK), Nubitel (Singapore).
Recent Developments:
In March 2024, Vonage announced the addition of Vonage Enhanced Noise Cancellation to the Vonage Contact Center (VCC). This noise and echo cancellation feature uses machine learning to eliminate disruptive background noises and voices, boosting agent productivity, reducing average handle time, and improving the overall customer experience.In March 2024, Five9 announced GenAI Studio, an industry-first solution that allows organizations to customize general-purpose, off-the-shelf generative AI models, such as OpenAI, for the contact center with just a few clicks.In December 2023, NICE announced the launch of the 2023 CXone Fall Release, expanding AI and automation and increasing openness across the CXone platform. CXone is the industry’s leading interaction-centric platform, enabling organizations to effectively manage all interactions—attended and unattended. As organizations look to infuse AI and automation throughout their CX operations, this release further enhances NICE’s leadership gap with unique capabilities that allow organizations to succeed and compete in the digital era.In June 2023, Genesys collaborated with Lighthouse Works, which has resulted in significant career opportunities for the Blind or Visually Impaired (BI). According to Lighthouse Works, using the Genesys Cloud CX platform integrated with its proprietary API, Lighthouse Works created more than 25% of new blind jobs in the US last year.In December 2022, AWS partnered with Stability AI to build and grow its AI models for creating pictures, language, audio, video, and 3D content. Stability AI accelerated its work on open-source generative AI models by utilizing Amazon SageMaker (AWS’s end-to-end machine learning service) and AWS’s computer and storage infrastructure. Stability AI will work with Amazon to make its open-source tools and models accessible to startups, academics, and businesses worldwide.Inquire Before Buying@ https://www.marketsandmarkets.com/Enquiry_Before_BuyingNew.asp?id=160166082
Cloud-based Contact Center Market Advantages:
Scalability is a feature of cloud-based contact centres that enables companies to quickly scale up or down in response to varying call volumes, seasonal needs, or corporate expansion without having to make large infrastructure investments.These solutions enable distributed teams, remote work, and company continuity in the event of disruptions or emergencies by giving agents the freedom to work remotely from any location with an internet connection.By providing a pay-as-you-go pricing model where businesses only pay for the products and resources they use, cloud-based contact centres save upfront capital expenses and total cost of ownership. They also do away with the need for on-premises hardware and maintenance costs.With less setup and configuration needed, cloud-based contact centre systems may be rapidly and simply implemented, allowing businesses to react more swiftly to changes in the market or in customer expectations.These solutions enable businesses to provide individualised customer experiences, streamline workflows, and consolidate customer data by offering seamless interaction with other company systems including CRM, helpdesk, and marketing automation platforms.In the event of system failures or outages, cloud-based contact centres include built-in disaster recovery and redundancy features, including data backup, failover, and redundancy techniques to maintain company continuity and minimise downtime.Businesses may serve clients worldwide using cloud-based contact centres because they may set up virtual contact centres in several locations, customise customer experiences, and adhere to local laws and data protection standards.Report Objectives
To define, describe, and predict the Cloud-based Contact Center Market by offering (software (type, engagement type, deployment mode) and services), communication channel, application, vertical, and regionTo provide detailed information related to major factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the market growthTo analyze the micro markets with respect to individual growth trends, prospects, and their contribution to the total marketTo analyze the opportunities in the market for stakeholders by identifying the high-growth segments of the Cloud-based Contact Center MarketTo analyze the opportunities in the market and provide details of the competitive landscape for stakeholders and market leadersTo forecast the market size of segments for five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin AmericaTo profile key players and comprehensively analyze their market rankings and core competencies.To analyze the competitive developments, such as partnerships, product launches, and mergers & acquisitions, in the Cloud-based Contact Center MarketTo analyze the impact of recession across all regions in the Cloud-based Contact Center MarketBrowse Adjacent Markets: Software and Services Market Research Reports & Consulting
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Artificial Intelligence
Teleperformance Applauded by Frost & Sullivan for Delivering Competitive Customer Service and Experiences and for Its Market-leading Position
Teleperformance in Mexico is well positioned to drive the CX outsourcing services space into its next growth phase, capturing market share and sustaining leadership in the coming years.
SAN ANTONIO, May 6, 2024 /PRNewswire/ — Frost & Sullivan recently researched the customer experience (CX) outsourcing services industry and, based on its analysis results, recognizes Teleperformance in Mexico with the 2024 Mexican Company of the Year Award. The company is a leader in the US nearshore, Mexican, and LATAM CX outsourcing services market and a part of the global Teleperformance Group. Teleperformance in Mexico provides services to more than 30 countries and serves over 80 clients across several verticals, including retail; telecommunications (telecom); and banking, financial services, and insurance (BFSI); among others. While many competitors struggle to serve US-based customers from Mexico, Teleperformance in Mexico maintains a strong foothold while providing best-in-class service.
Capitalizing on Teleperformance’s commitment to innovation, Teleperformance in Mexico elevates customer interactions and satisfaction by leveraging advanced technologies such as artificial intelligence and machine learning. The company leads the nearshore market with revenues generated and maintains a substantial lead, solidifying its presence in the Mexican market. The people-centric arm of the company has over 21,000 employees, 14 contact centers, and a strong commitment to delivering value-added customer services through unique interactions. The company has expanded its operations from its first business offices in Monterrey to Guadalajara, Mexico City, Chihuahua, Puebla, Pachuca, and Durango, establishing itself as a significant participant in the LATAM CX outsourcing services market.
Sebastian Menutti, Industry Principal at Frost & Sullivan, observed, “Based on proprietary and third-party digital solutions, Teleperformance’s Cloud Campus platform connects remote employees regardless of location, aligning well with work-from-home modalities and overcoming geographical barriers. Furthermore, in Mexico, Teleperformance has recently integrated MXtended into its Cloud Campus solution. This integration aims to provide formal job opportunities to residents of over 170 communities in the country, particularly targeting areas with elevated unemployment rates”.
Teleperformance’s operations in Mexico align with the Teleperformance Group’s vision by creating opportunities and value for employees, clients, consumers, communities, and shareholders, with the stated purpose of delivering an outstanding CX every time. The company connects deep-seated domain and operational knowledge with advanced technology, leveraging Teleperformance’s Cloud Campus platform and Cloud Campus Hubs to enhance its CX performance. The platform globally supports about 40% of Teleperformance’s workforce working from home, serving more than 170 countries in over 300 languages and dialects. With a legacy of market leadership, Teleperformance in Mexico offers a compelling value proposition that underpins its sustained success.
“Teleperformance in Mexico addresses unmet market needs with a strong leadership focus that incorporates customer-centric strategies and exemplifies best practice implementation. Its high-tech, high-touch approach unifies the company’s best practices powered by analytics, automation, and platform expertise,” added Samantha Fisher, Best Practices Research Analyst at Frost & Sullivan.
Each year, Frost & Sullivan presents a Company of the Year Award to the organization that demonstrates excellence, in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies and the resulting leadership, in terms of customer value and market penetration.
Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & SullivanFor six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.
Contact:Ashley WeinkaufP: 210-844-2505E:[email protected]
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Artificial Intelligence
Eurotech Launches the First Cybersecure Ignition-Ready IPC
A Milestone for Scalable, ISA Secure and IEC 62443-4-2 compliant Industrial SCADA Deployments for System Integrators and End Users
AMARO, Italy, May 6, 2024 /PRNewswire/ — Eurotech, a pioneer in integrated IT/OT cybersecurity solutions, proudly announces its new ReliaCOR 40-13, the first Ignition Ready Industrial PC (IPC) designed to meet the growing demands for edge workload consolidation and stringent cybersecurity requirements. This advanced IPC, featuring a pre-installed Ignition by Inductive Automation, is engineered to simplify deployment and streamline the management of scalable modern SCADA industrial solutions.
“Cybersecurity must be an integral part of any modern solution whether it is hardware or software. The ReliaCOR 40-13 IPC conforms to the ISA Secure and IEC 62443-4-1/4-2 standard and coupled with Ignition by Inductive Automation software providing a robust and cybersecure OT foundation for industrial applications” said Travis Cox, Chief Technology Evangelist at Inductive Automation.
David Bader, Head of Business Development North America at Eurotech, emphasized the significance of this partnership: “Our collaboration with Inductive Automation accelerates the adoption of their highly regarded SCADA software within a cybersecurity framework. This integration is essential as many organizations continue to face challenges in meeting cybersecurity norms.”
The ReliaCOR 40-13 is secure by design and certified, boasting certifications from ISA Secure / IEC 62443-4-1/-4-2 providing peace of mind for cybersecurity to System Integrators and End Users concerned with data protection and regulatory compliance.
Equipped with 13th generation Intel Core processors, this fanless, compact IPC supports a vast array of IO interfaces and expansion modules, making it perfectly suited for demanding industrial SCADA applications.
Enhancing these powerful hardware capabilities, Eurotech now introduces its Zero-Touch Provisioning (ZTP) and Cybersecurity Wizard which deliver a smartphone-like experience for Ignition deployments. These unique features work in conjunction with Everyware Cloud (EC), Eurotech’s advanced device management, simplifying the traditionally complex processes associated with secure cloud setup, connection and deployment at scale, reducing them to just a few minutes for an entire fleet of devices.
Eurotech continues to set industry benchmarks in the integration of advanced cybersecurity features with powerful hardware capabilities, facilitating secure, scalable, and efficient industrial applications across various sectors.
The ReliaCOR 40-13 will be available for early access in May 2024, and ready for mass production later this year.
About Eurotech
Eurotech (ETH.IM) is a multinational company that designs, develops, and supplies Edge Computers and Internet of Things (IoT) solutions – complete with services, software, and hardware – to system integrators and enterprises. By adopting Eurotech solutions, customers have access to IoT building blocks and software platforms, to Edge Gateways to enable asset monitoring, and to High-Performance Edge Computers (HPEC) created for Artificial Intelligence (AI) applications. To offer increasingly comprehensive solutions,
Eurotech has partnered with leading companies in their field of action, with the view of creating “best in class” solutions for the Industrial Internet of Things.
Learn more
Corporate Communication Federica Maion+39 0433 [email protected]
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