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OpsRamp Study Reveals Why Enterprise IT Leaders Believe Digital Operations Management is Essential to Economic Recovery

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SAN JOSE, Calif., April 20, 2021 (GLOBE NEWSWIRE) — OpsRamp, the leading provider of a modern digital operations management platform, has completed a study on how IT operations leaders are adapting their processes and tools to help their organizations achieve a smooth economic recovery.

The OpsRamp 2021 State of Digital Operations Management study, which was conducted in March by a third party, includes input from 132 IT operations directors or above in U.S. companies with at least 500 employees and $5 million in annual technology spending. The year 2020 was characterized by frequent lockdowns, strict social distancing norms, and unexpected pivots in business strategy. Enterprise IT departments shifted to digital-first, cloud-centric solutions to stabilize operations and maintain revenue streams.

As the pandemic wanes and the world economy begins to reopen, enterprise IT leaders are leaning further into digital transformation. According to OpsRamp’s study, IT leaders are prioritizing tools, technologies and methods that unlock data, enhance visibility and mitigate risk, such as digital operations management platforms.

Following are three key takeaways from OpsRamp’s research:

#1 – The Emergence of Digital Operations Management Platforms

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A digital operations management platform brings together diverse data sources, optimizes organizational processes and uses analytics to drive innovation and agility across the organization. Given the volume, velocity, and variety of system events that occur daily, IT needs a digital operations management platform that can reduce repetitive alerts, identify the proximate cause(s) for an IT outage, and ensure compelling user experiences using AI/ML.

A majority of US technology leaders surveyed by OpsRamp see value in deploying a digital operations management platform with native capabilities for hybrid, multi-cloud and cloud native monitoring, while supporting intelligent incident management and automated remediation, and which integrates with their existing tools in a single place. Seventy-three percent of respondents expect to roll out a digital operations management platform in 2021, while 21% expressed interest in purchasing a modern platform if no budgetary constraints were holding them back.

#2 – Why Invest in a Digital Operations Management Platform

While tech practitioners have long tried to find a “single pane of glass” for IT operations, they’ve usually ended up with a single glass of pain due to the duct-taped nature of legacy IT Operations management suites. Modern digital operations management platforms are different. They combine data, analytics and workflows to provide IT leaders with relevant and timely insights into their organization’s hybrid IT ecosystem.

OpsRamp’s study found that IT leaders plan to roll out digital operations management platforms for the following reasons:

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  • Deploying automation and AIOps (51%) so that IT can use machine learning algorithms and process automation to reliably cut down alert noise, drive faster root cause identification, and handle repetitive activities.
  • Driving agility and faster resolution (46%) with a single source of truth for incident response so that IT has the right situational context.
  • Saving time and money (41%) by eliminating the need to switch between tools and by swapping out costly, legacy IT management tools.

#3 – Key Requirements for a Modern IT Operations Solution

The demands on modern IT operations solutions have never been higher. Enterprise IT teams need technology platforms that can capture real-time telemetry for a wide variety of infrastructure environments, offer the ability to scale with demand, provide chargeback and capacity recommendations to optimize infrastructure, and deliver algorithmic insights for troubleshooting and repairing IT services.

Given the fallout of the SolarWinds sunburst supply chain attack, the OpsRamp survey shows that platform security (59%), which is the ability to withstand sophisticated attacks, is the most critical attribute of a modern solution. The next two top capabilities include hybrid infrastructure management (52%) for controlling the chaos of distributed architectures and flexible price offerings (37%) that offer clear and compelling business value at a competitive price point.

“The study validates what we’re hearing from customers,” said Sheen Khoury, Chief Revenue Officer at OpsRamp. “The economic tumult caused by the pandemic forced IT leaders to reevaluate their toolkits and processes. On the way out are legacy IT operations tools that limit an organization’s ability to support digital transformation and deliver outstanding customer experiences. Technology leaders are looking to invest in digital operations management platforms that can help drive faster time-to-market with proactive insights and enable rapid incident resolution with workflow automation.”

Resources:

About OpsRamp

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OpsRamp is a digital operations management software company whose SaaS platform is used by enterprise IT teams to monitor and manage their cloud and on-premises infrastructure. Key capabilities of the OpsRamp platform include hybrid infrastructure discovery and monitoring, event and incident management, and remediation and automation, all of which are powered by artificial intelligence. OpsRamp investors include Sapphire Ventures, Morgan Stanley Expansion Capital and HPE. Learn more here: www.opsramp.com.

Media contact:

Kevin Wolf

TGPR

(650) 483-1552

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[email protected] 

GlobeNewswire is one of the world's largest newswire distribution networks, specializing in the delivery of corporate press releases financial disclosures and multimedia content to the media, investment community, individual investors and the general public.

Artificial Intelligence

TraceLink Releases Amadeus, the First Generative AI Assistant for Accelerating the Digitalization of Supply Networks on the Opus Platform

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Trained on a rich set of information from a unified content repository, Opus Orchestration Architects, Solution Designers, Network Administrators, and those simply interested in learning more about TraceLink’s solutions are empowered with information in seconds
BOSTON, Oct. 1, 2024 /PRNewswire/ — TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, today announced the launch of Amadeus, an AI Assistant to help users across the supply chain configure and optimize supply networks. Powered by advanced Large Language Model (LLM) algorithms, Amadeus allows users to find answers across a large volume of the TraceLink University educational content ecosystem, including developer resources, educational “how-to” materials, and technical documentation, delivering detailed, accurate responses tailored to their needs.

Whether navigating through extensive resources, searching for specific content, or exploring related topics, Amadeus provides intelligent answers drawn from a knowledge base refreshed on a daily basis. Its advanced search capabilities and context-aware assistance with source URL and citations ensure a smooth, reliable, current, and efficient content discovery process. With instant access to TraceLink University documents, educational whitepapers, case studies, and more, Amadeus delivers quick, within-seconds responses tailored to specific customer use cases, helping users solve complex business problems with confidence.
“With Amadeus, we are offering a powerful way for customers to engage with the wealth of knowledge within TraceLink University,” said Shabbir Dahod, President and CEO at TraceLink. “By integrating generative AI and LLMs with our extensive content library, Amadeus helps users to quickly find the information they need to optimize their supply chain operations. This is just the beginning of how TraceLink aims to harness AI to further transform supply chain management in the future.”
Amadeus’ AI functionality is further enriched by its robust safeguards. Built-in guardrails and alignment with OpenAI’s safety protocols verify that responses are relevant and accurate, eliminating AI hallucinations and keeping users on track. With these AI safety features built into Amadeus, users receive the most applicable and trusted answers, helping them make informed decisions in real-time. Looking forward, Amadeus will securely integrate content from customers’ own orchestration networks, thereby enabling a powerful AI-driven experience on top of end-to-end supply chain network intelligence to leverage predictions to drive business results.
Learn more about TraceLink’s Opus Magnum release, the only no-code network digitalization platform designed to democratize access to end-to-end supply chain integration and orchestration.
See Opus Magnum live at FutureLink Barcelona 2024, the only thought-leadership, education, and networking event for life sciences and healthcare leaders needing critical intelligence and better collaboration across supply chain relationships, from October 2-4, 2024. With keynotes headlined by the industry’s top thought leaders, a full day of TraceLink University educational sessions, three orchestration tracks led by customers and solution partners, and an immersive product and solution exhibition, this year’s FutureLink will focus on the end-to-end digitalization of your supply chain to link your enterprise systems and processes to the network. Register now.
About TraceLink:
TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by connecting more than 291,000 healthcare and life sciences entities through its B2N Integrate-Once™ network. Leading businesses trust TraceLink to deliver complete global connectivity, visibility, and traceability of healthcare products, ensuring that every patient gets the medicines they need when needed, safely and securely.
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Artificial Intelligence

ResourceWise Launches Forest Trackt™: A Comprehensive Solution for EUDR Compliance

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CHARLOTTE, N.C, Oct. 1, 2024 /PRNewswire/ — ResourceWise®, a leading provider of pricing, market intelligence and sustainability solutions, is proud to announce the launch of Forest Trackt™, an end-to-end compliance solution designed to help companies adhere to the European Union Deforestation Regulation (EUDR). This innovative technology is set to transform how businesses demonstrate supply chain transparency.

Forest Trackt integrates advanced technology, including automated geo-location of source coordinates, machine learning, and advanced algorithms, to enable businesses to trace the origins of wood-based commodities accurately. Forest Trackt enhances transparency across the supply chain, providing a robust framework for meeting the stringent requirements of the EUDR.
Key features of Forest Trackt include:
Geo-Location Data Acquisition: Employs the user-friendly ForestLogger mobile app to collect precise geo-location data with no cellular connection. This ensures accurate and efficient data gathering and polygon definition, even in remote areas.Point-to-Polygon JSON Files: Automates the creation of required geo-location data files to comply with EUDR. One significant challenge for EUDR compliance is the requirement to provide vast amounts of geo-location data. Forest Trackt replaces manual data entry, reducing cost and errors while providing more accurate data and ensuring full traceability of wood-based products.Predictive Risk Assessment: Offers multi-factor risk assessment to pre-qualify tracts, conduct the required risk assessment, and demonstrate a robust risk management program as required by EUDR.Tokenization System: Tracks wood-based raw materials from the forest through the supply chain to the end product and market, solving the many-to-many problem of forest and sawmill residuals.Centralized Data Package Delivered to the EU: Transfers all data from a centralized database to the EU via API.Forest Trackt is engineered to streamline compliance, minimizing manual workload while maximizing compliance accuracy and assuring audit readiness. Businesses that adopt this solution can look forward to increased efficiency and reduced risk of non-compliance penalties, thus future-proofing themselves against evolving regulatory landscapes.
“The penalties for failing to comply with EUDR are steep. For example, US manufacturers of pellets, pulp, paper, and lumber have roughly $4 billion in revenue at risk. At ResourceWise, we recognize the challenges companies face in implementing transparency standards,” said Pete Stewart, CEO of ResourceWise. “With Forest Trackt, we aim to simplify compliance processes and empower businesses to achieve their sustainability goals with confidence and ease.”                                                                             
“The regulatory environment for the forest products industry is becoming more complex,” said Stewart. “With the launch of Forest Trackt, ResourceWise continues its commitment to helping those in the forest products industry meet their financial and sustainability goals.”
For more information about Forest Trackt and how it can benefit your business, visit www.resourcewise.com/foresttrackt.
Contact:
Suz-Anne KinneyVice President, MarketingResourceWisePhone: +1 704 451 7312Email: [email protected]
About ResourceWise:
ResourceWise is a commodity price reporting agency with proprietary datasets and deep expertise in forest products, biofuels and low-carbon feedstocks, biomaterials, and chemicals industries. We help our customers make better decisions by providing accurate data and analytics, which we supplement with strategic consulting. Because our markets are energy-intensive, we use our data and expertise to help our customers identify and navigate decarbonization pathways and industry-related regulatory requirements. 
ResourceWise legacy companies include Chemical Intelligence, Fisher International, Forest2Market, Prima Markets, Tecnon OrbiChem, and Wood Resources International.  

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Artificial Intelligence

VIPRE Introduces All-in-one Endpoint EDR+MDR Package to Help Deliver Around-the-clock Managed Security

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Simplified, cost-effective package empowers Managed Service Providers to enter the endpoint MDR market.
LONDON, Oct. 1, 2024 /PRNewswire/ — VIPRE Security Group, a global leader and award-winning cybersecurity, privacy, and data protection company, today launched a new combined VIPRE Endpoint EDR+MDR package. This single, simplified, and streamlined managed protection package provides organisations of all sizes with cost-effective, advanced, and around-the-clock endpoint security. For managed service providers (MSPs), this solution provides a genuine opportunity for portfolio expansion to offer Managed Detection & Response (MDR) services to customers.

With this powerful all-in-one VIPRE Endpoint EDR+MDR solution, organisations receive top-tier Endpoint Detection & Response (EDR) capabilities, such as threat detection, DNS protection, ransomware rollback, patch, and vulnerability management — alongside a fully managed threat incident response led by an experienced forensics team. This includes 24x7x365 coverage backed by stringent service level agreement guarantees, managed containment and remediation, threat hunting and forensic analysis, and more.
“This new packaged solution directly addresses the security and budgetary challenges identified by our customers and MSP channel partners,” Usman Choudhary, General Manager and CTPO at VIPRE Security Group, elaborated. “The security landscape is complex and challenging. Organisations face escalating threats while dealing with budget limitations. The need for continuous, advanced threat monitoring and remediation strains both security teams and financial resources. Our integrated EDR and MDR solution addresses these challenges cost-effectively, while also reducing the overall total cost of ownership of these solutions.”
“Similarly, many MSPs find it difficult to supplement their EDR offerings with MDR services, which demand specialised cybersecurity expertise. Our new package enables MSPs to enter the MDR market efficiently, enabling them to meet clients’ evolving security needs without the substantial investment of building an in-house MDR team.”
Both VIPRE solutions, EDR and MDR, will also remain available individually.
About VIPRE Security Group
VIPRE Security Group, part of Ziff Davis, Inc., is a leading provider of internet security solutions purpose-built to protect businesses, solution providers, and home users from costly and malicious cyber threats. With over 25 years of industry expertise, VIPRE is one of the world’s largest threat intelligence clouds, delivering exceptional protection against today’s most aggressive online threats. Our award-winning software portfolio includes next-generation antivirus endpoint cloud solutions, advanced email security products, along with threat intelligence for real-time malware analysis, and security awareness training for compliance and risk management. VIPRE solutions deliver easy-to-use, comprehensive layered defense through cloud-based and server security, with mobile interfaces that enable instant threat response. VIPRE is a proud Advanced Technology Partner of Amazon Web Services, operating globally across North America and Europe.
The group operates under various brands, including VIPRE®, StrongVPN®, IPVanish®, Inspired eLearning®, Livedrive®, and SugarSync®. www.VIPRE.com
 

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