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Rackspace Technology Achieved AWS Machine Learning Competency in New Applied AI and ML Ops Categories

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SAN ANTONIO, April 20, 2021 (GLOBE NEWSWIRE) — Rackspace Technology®(NASDAQ: RXT), a leading end-to-end, multicloud technology solutions company, announced today that it has achieved Amazon Web Services (AWS) Machine Learning Competency status in the new Applied Artificial Intelligence (Applied AI) and Machine Learning Operations (ML Ops) categories. This designation recognizes that Rackspace Technology has demonstrated deep experience and expertise in building or integrating machine learning (ML) solutions on AWS. AWS Partners recognized as part of the AWS Machine Learning Competency expansion help customers take advantage of intelligent solutions for the business, from creating, automating, and managing end-to-end ML workflows to modernizing applications with machine intelligence.

The AI and ML driven applications are maturing rapidly and creating new demands on enterprises. AWS is keeping pace and continuously evolving AWS Competency Programs to provide customers an ability to engage enhanced AWS Partner technology and consulting offerings. AWS launched the two new categories within the AWS Machine Learning Competency to help customers easily and confidently identify and engage highly specialized AWS Partners with Applied AI and MLOps capabilities. With this program expansion, customers will be able to go beyond the current data processing and data science platform capabilities and find experienced AWS Partners who will help productionize successful models (MLOps) and find off-the-shelf packages for their business problems (Applied AI).

Achieving the Applied Artificial Intelligence (Applied AI) and Machine Learning Operations (MLOps) category differentiates Rackspace Technology as an AWS Partner with deep domain expertise and proven customer success.

“Rackspace Technology is proud to be one of the first AWS Partners to achieve the new Applied AI and ML Ops category status,” said Jeff Deverter, CTO, Solutions at Rackspace Technology. “Our team is dedicated to helping companies achieve their business transformation goals by leveraging the agility, breadth of services, and pace of innovation that AWS provides and accelerating a customer’s ability to move to Cloud Native. Our new category status further spotlights our strengths in the data practice and our strong achievements with AWS.”

Applied AI empowers a customer’s data to make automated recommendations, take preemptive action, and streamline decision-making while leveraging the Rackspace Technology proven cloud-native AI frameworks and deep expertise to design, develop, deploy, and maintain ML applications. ML Ops significantly reduces the ML lifecycle with Rackspace Technology model factory framework leveraging automation, an easily repeatable model, and resource training to achieve rapid development, training, scoring and deployment of models.

AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology AWS Partners with deep industry experience and expertise.

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Rackspace Technology Applied AI and ML Ops Case Studies

Brave Software
Rackspace Technology worked with Brave Software, Inc, a company that provides a free, open-source private and secure web browser for PC, Mac and mobile environments, to improve the scalability of Brave’s software, increase the team’s efficiency and reduce infrastructure costs by 50 percent.

Once on AWS, Rackspace Technology made critical improvements in automating Brave’s ML processes by employing ML Ops Foundations to provide an architecture pattern for Brave. These cloud-based data pipelines provided a consistent structure for ML development, training and deployment, accelerating the process of publishing new models from several days to several hours. As a result of improvements to ML testing and functionality.

“Working with Rackspace Technology and AWS was beneficial to the continued success and scaling of Brave,” said Jimmy Secretan, VP of Services and Operations, Brave Software. “It substantially improved the way we created and deployed new models, which has helped us to be much more responsive to advertisers’ needs.”

McChrystal Group
McChrystal Group, a renowned advisory services and leadership development firm that helps organizations identify opportunities to improve their performance so they can operate optimally in today’s complex environments, worked with Rackspace Technology to develop a machine learning-based natural language processing algorithm to analyze surveys faster and with greater accuracy.

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Rackspace worked closely with McChrystal Group to understand the desired output from the ML data processing and was then able to select the right tools and ML models to ensure the delivery of high value data derived from processing responses to open ended questions. The solution uses Amazon Athena, AWS Glue, Amazon Simple Storage Services (Amazon S3), Amazon SageMaker, and Amazon Translate and the automated ML natural language processing solution enables the company to replace a time intensive manual process that consumed considerable resources with an automated process that is significantly faster, more consistent and replicable.

“Rackspace Technology understood our vision and displayed a depth of expertise in designing and implementing a solution that will help us process our surveys faster and more accurately than before,” said Victor Bilgen, Partner and Head of McChrystal Analytics. “Due to our experience working with the Rackspace team gave us a lot of confidence that they would be the right partner to deliver high quality results on the project.”

PipeSearch
PipeSearch, a U.S.-based software company that connects and supports the global pipe industry, worked with Rackspace Technology to expand data modernization and ML capabilities to aide PipeSearch’s efforts to revolutionize the pipe industry with a modern supply chain solution.

The Rackspace Technology team designed a data flow plan and extract data to be fed into a searchable database and provide normalized descriptions, allowing easy access to customers. The solution also allowed the team to identify data it was unsure about, which was then used to retrain the model, further strengthening results.

“The Rackspace Technology team was incredibly collaborative and the company’s expertise in ML and data analytics helped us simplify the difficult problem of normalizing non-standard raw inventory data,” said Briggs Thompson, co-founder of PipeSearch. “Using a combination of an agile approach with sprints and common tools, Rackspace helped us stay on track and delivered a successful solution.”

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To learn more about Rackspace Technology AI and ML capabilities, please visit https://www.rackspace.com/data/ai-machine-learning.

About Rackspace Technology
Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

Media Contact
Natalie Silva
Rackspace Technology Corporate Communications
[email protected]  

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Artificial Intelligence

Relu Secures FDA 510(k) and CE Marking for Revolutionary Dental Software Relu® Creator

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LEUVEN, Belgium, Oct. 1, 2024 /PRNewswire/ — Relu, a pioneer in artificial intelligence (AI) assisted segmentation for dental labs and software companies, proudly announces the dual achievement of 510(k) clearance by the U.S. Food and Drug Administration (FDA) and CE Mark approval by an EU Notified Body. These regulatory milestones authorize the commercial distribution of the Relu® Creator, the cutting-edge dental tool that enables users to create 3D anatomical models from patients in just minutes.

 
 
FDA clearance signifies compliance with U.S. medical device standards, while the CE Mark confirms adherence to EU regulations for product safety and consumer protection. This dual recognition underscores Relu’s commitment to excellence in the oral health sector.
“We are thrilled to have attained both FDA and CE approval for the Relu® Creator,” stated Adriaan Van Gerven, CTO and Co-founder, of Relu. “These significant achievements are a testament to Relu’s dedication to creating superior technology that meets the highest international safety and quality standards. We’re poised to revolutionize patient and dentist experiences across both continents.”
“This approval paves the way for our advanced technology to enter US and EU dental markets with the highest potential for growth. Having led strategy in Dental, AI and Orthodontic sectors, I consider this achievement a key differentiator that sets Relu® Creator apart. This is a major step forward in Relu’s mission to modernize dental care,” said Bindu Saran, former Global Head of Orthodontic Technology at Straumann, former Sr. Manager of R&D at Ormco, and Board Member at Relu.
The Relu® Creator integrates cutting-edge AI to deliver features such as automated anatomical identification, and enhanced 3D imaging for dental diagnostics and treatment planning. By improving precision and increasing overall efficiency in dental procedures, Relu® Creator is set to be an essential tool for modern dental clinics.
About Relu
Relu is founded in 2019 with the dream of making dental treatments safer and faster. They plug in advanced computer vision and artificial intelligence to automate manual workflows. Their Relu® Engine and Relu® Creator are used by dental lab and software partners for more than thousands of orthodontic and implant treatments every day. Relu is headquartered in Leuven, BE with an office in Boston, MA, USA. Learn more at relu.eu.
© 2024 Relu
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Danish telecoms giant TDC NET chooses IFS Cloud to boost workforce efficiency and modernize infrastructure

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LONDON, Oct. 1, 2024 /PRNewswire/ — IFS, the leading provider of enterprise cloud and Industrial AI software, today announced that TDC NET, Denmark’s largest provider of telecommunications infrastructure, has chosen to implement IFS Cloud to supercharge operational efficiencies across its business.

A longstanding IFS customer, TDC Net will use the IFS Cloud for Field Service Management to streamline its workforce management (WFM) processes, including field service operations. Implementing IFS Cloud will also allow the Danish telco company to consolidate its WFM systems into a single platform, eliminating process duplication and controlling costs.
IFS Cloud for Field Service Management including IFS Planning and Scheduling Optimization (IFS PSO) will allow TDC NET to assign the right technicians with the appropriate skills to the right jobs and dynamically schedule tasks based on real-time data such as technician availability, location, and traffic conditions. This enhanced efficiency is critical as TDC NET continues its mission to transition its nationwide network infrastructure from copper to fiber, implement IoT solutions, and adopt AI technologies – all in a sustainable way to reach the company’s net zero target in 2030.
Beyond workforce management IFS Cloud will enable TDC NET to consolidate its wider IT operations, removing legacy infrastructure and reducing the number of current systems across the business.
Carsten Rasmussen, Head of IT enablement in TDC Net, said: “As we work towards phasing out copper infrastructure and becoming a modern digital infrastructure provider, consolidating our IT systems is critical. Partnering with IFS and accessing IFS Cloud will give us the field service and resource management capabilities we need to simplify, automate, and build a sustainable architecture that meets the demands of the new digital age.”
Jesper Illum, Country Manager, Denmark, IFS, said: “TDC Net is not only Denmark’s largest provider of telecommunications infrastructure but also a forward-thinking company committed to transforming its operations with fiber and 5G technologies. IFS Cloud will help it scale its systems, increase automation, and improve customer deliveries.”
IFS partner, Infosys, will implement and roll out IFS Cloud and the associated services.
About TDC NET
TDC NET is a Danish telecommunications company focused on building, operating and maintaining telecommunications infrastructure in Denmark. It provides a wide range of services, including fiber broadband and the best 5G mobile network in Denmark. TDC NET plays a key role in digitalising Denmark by investing in and upgrading network infrastucture to ensure high-quality connectivity and access for both individuals and businesses. For more information, please visit tdcnet.com
About IFS
IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability.IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.IFS was founded in 1983 by five university friends who pitched a tent outside our first customer’s site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 6,500 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why.
IFS Press Contacts:
Europe / MEA / APJ: Adam GillbeIFS, Director of Corporate & Executive CommunicationsEmail: [email protected] Phone: +44 7775 114 856
North America / LATAM: Mairi MorganIFS, Director of Corporate & Executive CommunicationsEmail: [email protected] Phone: +44 7918 607 299
This information was brought to you by Cision http://news.cision.com
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TraceLink Releases Amadeus, the First Generative AI Assistant for Accelerating the Digitalization of Supply Networks on the Opus Platform

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Trained on a rich set of information from a unified content repository, Opus Orchestration Architects, Solution Designers, Network Administrators, and those simply interested in learning more about TraceLink’s solutions are empowered with information in seconds
BOSTON, Oct. 1, 2024 /PRNewswire/ — TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, today announced the launch of Amadeus, an AI Assistant to help users across the supply chain configure and optimize supply networks. Powered by advanced Large Language Model (LLM) algorithms, Amadeus allows users to find answers across a large volume of the TraceLink University educational content ecosystem, including developer resources, educational “how-to” materials, and technical documentation, delivering detailed, accurate responses tailored to their needs.

Whether navigating through extensive resources, searching for specific content, or exploring related topics, Amadeus provides intelligent answers drawn from a knowledge base refreshed on a daily basis. Its advanced search capabilities and context-aware assistance with source URL and citations ensure a smooth, reliable, current, and efficient content discovery process. With instant access to TraceLink University documents, educational whitepapers, case studies, and more, Amadeus delivers quick, within-seconds responses tailored to specific customer use cases, helping users solve complex business problems with confidence.
“With Amadeus, we are offering a powerful way for customers to engage with the wealth of knowledge within TraceLink University,” said Shabbir Dahod, President and CEO at TraceLink. “By integrating generative AI and LLMs with our extensive content library, Amadeus helps users to quickly find the information they need to optimize their supply chain operations. This is just the beginning of how TraceLink aims to harness AI to further transform supply chain management in the future.”
Amadeus’ AI functionality is further enriched by its robust safeguards. Built-in guardrails and alignment with OpenAI’s safety protocols verify that responses are relevant and accurate, eliminating AI hallucinations and keeping users on track. With these AI safety features built into Amadeus, users receive the most applicable and trusted answers, helping them make informed decisions in real-time. Looking forward, Amadeus will securely integrate content from customers’ own orchestration networks, thereby enabling a powerful AI-driven experience on top of end-to-end supply chain network intelligence to leverage predictions to drive business results.
Learn more about TraceLink’s Opus Magnum release, the only no-code network digitalization platform designed to democratize access to end-to-end supply chain integration and orchestration.
See Opus Magnum live at FutureLink Barcelona 2024, the only thought-leadership, education, and networking event for life sciences and healthcare leaders needing critical intelligence and better collaboration across supply chain relationships, from October 2-4, 2024. With keynotes headlined by the industry’s top thought leaders, a full day of TraceLink University educational sessions, three orchestration tracks led by customers and solution partners, and an immersive product and solution exhibition, this year’s FutureLink will focus on the end-to-end digitalization of your supply chain to link your enterprise systems and processes to the network. Register now.
About TraceLink:
TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by connecting more than 291,000 healthcare and life sciences entities through its B2N Integrate-Once™ network. Leading businesses trust TraceLink to deliver complete global connectivity, visibility, and traceability of healthcare products, ensuring that every patient gets the medicines they need when needed, safely and securely.
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