Connect with us
European Gaming Congress 2024

Artificial Intelligence

Thirdera Prioritizes AI with PeopleReign Partnership

Published

on

LEESBURG, Va., April 22, 2021 (GLOBE NEWSWIRE) — Thirdera, the leading provider of professional services and integrations for companies implementing ServiceNow, announces a strategic partnership with PeopleReign, provider of an intelligent virtual agent for IT and HR employee service requests. Through the partnership, Thirdera will resell PeopleReign and deploy it alongside ServiceNow. Thirdera will also work with clients to help them improve their use of PeopleReign.

IT and HR service owners all over the globe face cost challenges and a requirement to deliver higher quality service to their customers. Artificial Intelligence (AI) can help. PeopleReign’s solution uses natural language processing to deliver concise, actionable answers to common questions, allowing IT and HR to resolve service requests faster and more cost effectively by allowing calls to be deflected to non-agent handling. According to PeopleReign, its technology can reduce ticket volumes by 65%, cost per ticket by 85%, mean time to resolution by 40%, and first call resolution by 55%, all while improving customer satisfaction.

ServiceNow is the world’s most popular Service Management platform. PeopleReign has been pre-integrated with ServiceNow, but most companies still need help deploying, and continually improving, the systems, and Thirdera has the largest concentration of ServiceNow and PeopleReign technical skills across the Americas. A deep advisory capability allows it to provide rapid assessment, implementation and ongoing support of ServiceNow and PeopleReign, so clients can achieve maximum value for these investments more quickly.

“The ambition of our partnership with PeopleReign is to unlock the power of AI for our clients in a meaningful way,” said Jason Wojahn, CEO of Thirdera. “There are so many places where AI, Robotic Process Automation and Machine Learning can be used in the enterprise, it can be a challenge to know where to start. IT and HR service teams can benefit immediately from these technologies. PeopleReign’s AI has the ability to increase automated call resolution, help Support teams resolve service requests faster, and reduce training time, all while reducing cost and improving satisfaction. As ServiceNow’s largest elite pure-play partner in North America and a strategic partner of PeopleReign, we are excited to bring these platforms together to help clients get more out of the service management resources.”

“PeopleReign provides simple tools for business users to manage how AI makes predictions and recommendations, and also includes predictive analytics to help service owners understand future issues before they occur,” said Dan Turchin, CEO of PeopleReign. “This becomes a very powerful capability for service owners to continually improve their service delivery while also lowering the overall cost of delivery. By partnering with Thirdera, we are more confident than ever that our customers will have the support they need to automate service management and deliver better business outcomes.”

Advertisement

To learn more about how Thirdera and PeopleReign are working together to help IT and HR departments, attend this upcoming webinar on April 28. Participants will be treated to a live demo and discussion about the future of work with Jason Wojahn.

About Thirdera

Thirdera is an elite level ServiceNow partner consulting on the entire portfolio. The firm enables mid-market and enterprise customers to leverage the full power of ServiceNow through complete, workflow-enabled services. Their approach speeds customer outcomes, reduces work, reduces complexity and brings legacy IT investments a new life as an integral part of end-to-end workflow services. With employees in North America, Latin America and India, Thirdera serves both public and private sectors, including financial services, healthcare, telecommunications, manufacturing and energy. To be notified of more updates, visit www.thirdera.com.

Media contact:
Kevin Wolf
TGPR
(650) 483-1552
[email protected]

Advertisement

GlobeNewswire is one of the world's largest newswire distribution networks, specializing in the delivery of corporate press releases financial disclosures and multimedia content to the media, investment community, individual investors and the general public.

Artificial Intelligence

Globhe and OpenForests Partner to Enhance Environmental Project Monitoring with Global Drone Data Integration

Published

on

globhe-and-openforests-partner-to-enhance-environmental-project-monitoring-with-global-drone-data-integration

STOCKHOLM, Oct. 1, 2024 /PRNewswire/ — Globhe, a global marketplace for on-demand drone data services, and OpenForests, the innovative force behind the explorer.land platform, are pleased to announce a strategic partnership designed to elevate environmental monitoring and project visualization. This collaboration integrates Globhe’s cutting-edge drone data marketplace into explorer.land, offering organizations a powerful tool to enhance transparency, engagement, and impact in their sustainability projects.

Transforming Environmental Monitoring with On-Demand Drone Data
explorer.land, known for its interactive and transparent project platform, now features high-resolution drone data from Globhe upon request. This integration allows users to experience a more dynamic and detailed view of their environmental projects. By visualizing ‘before and after’ scenarios through drone imagery, organizations can demonstrate the impact of their efforts, making it easier to engage stakeholders and attract support.
“The integration of Globhe’s drone data into explorer.land marks a significant advancement in how environmental projects are monitored and presented,” said Alexander Watson, CEO of OpenForests. “This partnership empowers our users to tell more compelling stories about their work, enhancing both credibility and visibility on a global scale.”
CO₂ Operate’s Gula Gula Food Forest Program
To illustrate the power of this new capability, CO₂ Operate’s Gula Gula Food Forest Program serves as a prime example. Through the integration of drone data into their explorer.land profile, CO₂ Operate has been able to effectively showcase the progress and impact of their carbon offsetting and biodiversity initiatives. This case study highlights how organizations can use this technology to improve the transparency and effectiveness of their sustainability efforts.
“Working with Globhe and OpenForests has provided us with invaluable tools to visualize and communicate the impact of our work,” said Paul Burgers, Founder of CO₂ Operate. “The drone data not only enhances our project’s visibility but also strengthens our commitment to achieving broader sustainability goals.”
Driving Innovation in Environmental Project Management
The partnership between Globhe and OpenForests is set to redefine how environmental and reforestation projects are documented and understood. By combining drone data with explorer.land’s robust visualization tools, organizations can enhance their project profiles, engage a broader audience, and drive greater environmental impact.
Andreas Nordansjö, CMO of Globhe, commented, “Our collaboration with OpenForests represents a transformative step in how environmental projects are managed and executed globally. By integrating our drone data into explorer.land, we’re offering OpenForests clients access to a vast network of professional drone operators in over 147 countries.” He continues “This marketplace approach ensures they receive the best possible price through competitive bidding and guarantees they are working with skilled local professionals who understand the unique challenges of each region”.
CONTACT:
Andreas NordansjöChief Marketing Officer, [email protected]+46(0)736334774
This information was brought to you by Cision http://news.cision.com
https://news.cision.com/globhe/r/globhe-and-openforests-partner-to-enhance-environmental-project-monitoring-with-global-drone-data-in,c4045236
The following files are available for download:
https://news.cision.com/globhe/i/globhe-openforests-pressreleaseimage,c3338830
Globhe-OpenForests-PressReleaseImage
 

View original content:https://www.prnewswire.co.uk/news-releases/globhe-and-openforests-partner-to-enhance-environmental-project-monitoring-with-global-drone-data-integration-302263954.html

Continue Reading

Artificial Intelligence

Symphony Talent Unveils Interview Genius

Published

on

symphony-talent-unveils-interview-genius

New GenAI-Powered Solution Streamlines the Interview Process to Save Recruiters Time and Reduce Bias
NEW YORK, Oct. 1, 2024 /PRNewswire/ — Symphony Talent, a global leader in talent acquisition solutions, announces the launch of Interview Genius, a groundbreaking feature within its SFX On-Demand Interview (ODI) platform. This AI-powered tool will transform how organizations conduct interviews by automating the creation of structured, fair, and science-backed interview questions tailored to each role.

Interview Genius empowers recruiters by leveraging advanced artificial intelligence and a research-backed Large Language Model (LLM) developed by Industrial-Organizational (I/O) Psychologists and Data Scientists. By inputting details such as job description, industry, and desired competencies, Interview Genius generates relevant and consistent questions so recruiters can save time while ensuring every candidate is evaluated without bias.
“The power of AI to transform talent acquisition cannot be overstated,” added Kermit Randa, CEO of Symphony Talent. “With Interview Genius, we’re offering our clients an intelligent, science-backed solution that streamlines the hiring process while maintaining the highest standards of fairness and objectivity. This is how technology can elevate the human element in recruiting, and we’re thrilled to be adding it to our suite of full-funnel SFX solutions.”
Designed specifically for recruiters, Interview Genius delivers:
Time-Savings: Reduce manual work with AI-generated interview questions based on role specifics so recruiters can focus more on building relationships.Fairness and Consistency: Ensure that all candidates are asked the same questions, promoting an equitable and unbiased hiring process.Streamlined Processes: Optimize workflows and ensure data consistency across systems by integrating with Symphony Talent’s SFX CRM.”Interview Genius represents the future of structured interviewing,” said Perry Steinberg, Chief Product Officer at Symphony Talent. “Our goal was to develop a feature that not only saves time but also ensures every candidate is evaluated fairly and consistently, delivering a better experience for both recruiters and applicants.”
Interview Genius is a standard feature within Symphony Talent’s SFX On-Demand Interview platform. This ensures all clients have access to its AI-powered capabilities as part of their ODI experience and guarantees an immediate benefit from tailored, consistent and fair interviews without additional setup or complexity.
About Symphony TalentSymphony Talent delivers innovative, award-winning talent acquisition solutions that empower clients worldwide to expertly advance talent and teams. Our comprehensive suite of full-funnel solutions, expert brand services, and data analytics tools help clients execute and optimize hiring strategies, ensuring differentiated candidate experiences and improved business outcomes at every stage of the talent acquisition funnel, from attraction to hire. Visit symphonytalent.com to learn more.
Logo – https://mma.prnewswire.com/media/2287879/ST_Logo_Single_Line_Full_Color__12_Logo.jpg

View original content:https://www.prnewswire.co.uk/news-releases/symphony-talent-unveils-interview-genius-302262910.html

Continue Reading

Artificial Intelligence

Astrix Accelerates Global Expansion with Enhanced Presence in Europe

Published

on

astrix-accelerates-global-expansion-with-enhanced-presence-in-europe

Expanded European presence aims to meet increasing global demand from the life science industry.
RED BANK, N.J., Oct. 1, 2024 /PRNewswire/ — Astrix, the leader in delivering innovative strategies and solutions to the life science community through its market-leading strategic consulting and technology services, is proud to announce its continued momentum and expansion in Europe, fueled by growing demand for its offerings. In addition to a continuously expanding global team of life science professionals across its U.S. offices and European headquarters in Ireland, the company is also planning to establish new locations in Europe in the near future to accommodate its rapid growth and new customers in the region since formally launching last year.

“We knew, when Astrix launched in Europe last year, that there was a demand for our highly-specialized strategic and technical services. It turns out the need is even greater than we could have imagined and we are excited to extend our support, global perspective, and the unique approach we bring as a company to meet the need for even more clients in the European market,” said Dale Curtis, CEO of Astrix.
Astrix maintains a dedicated workforce of technologists, former scientists, and domain experts from the life science community, with 90% holding advanced science degrees. This deep expertise enables Astrix to deliver unmatched expertise and support to its pharmaceutical, life science, and biotech customers worldwide with its strategic and technical initiatives in and around the laboratory. As the industry faces new challenges in a highly-regulated and rapidly-evolving environment, Astrix assists its global clients by offering:
Expert guidance on emerging trends helping organizations get ahead and succeed in digital transformation and AI readiness with tailored, innovative strategies.A technology and platform agnostic approach, customizing every aspect to fit the client’s unique challenges, rather than one-size-fits-all.Unified team collaboration from the very beginning of planning through to execution. Unlike other consulting firms with fragmented and siloed teams, Astrix offers its customers a thoughtfully-assembled dedicated group of experts taking a more holistic approach to meeting its business goals.”We believe deeply in the importance of having a strong local presence – understanding the people, the markets, and the regulations in the regions we support. This commitment to being on the ground, close to our clients, is a big part of what sets us apart and what we will continue to prioritize as we expand across Europe,” said Michael Gannon, Director of Astrix Europe.
Between now and the end of the year, the Astrix team will be attending or presenting at events across Europe, including:
–       The Lab of the Future Congress, October 1-2 in Amsterdam-       BioTechX, October 9-10 in Basel, Switzerland
For more information about Astrix Europe, please visit https://astrixinc.com/astrix-europe/.
About Astrix
Astrix is the unrivaled market leader in creating & delivering innovative strategies and solutions to the life science community. Through world-class people, processes, and technology, Astrix works with clients to fundamentally improve business, scientific outcomes, and the quality of life everywhere. Founded by scientists to solve the unique challenges of the life science community, Astrix offers a growing array of strategic and technical services designed to deliver value to clients across their organizations.
Logo – https://mma.prnewswire.com/media/2520183/astrix_logo_transparent_1920__1_Logo.jpg 

View original content:https://www.prnewswire.co.uk/news-releases/astrix-accelerates-global-expansion-with-enhanced-presence-in-europe-302263860.html

Continue Reading

Trending