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Smart Communications Recognized as Overall Leader in Customer Communications Management by Aspire

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LONDON and NEW YORK, May 26, 2021 (GLOBE NEWSWIRE) — Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced that for the fourth consecutive year it has been ranked as an overall Leader in the 2021 Aspire CCM Leaderboard. In addition to being named an overall Leader in Customer Communications Management, the company was also positioned as a Leader in Communication Composition, Business Automation categories, and Omni-Channel Orchestration.

Smart Communications’ Overall Leader position and outstanding strategy score was determined by Aspire’s analysis of the company’s solution strengths, vision and global reach. The Aspire Leaderboard states, “The healthy growth Smart Communications enjoyed in 2020 as result of its COVID-induced shift to cloud has propelled it to the top of the list in the 2021 Leaderboard.”

“Smart Communications has secured its place as an overall leader in the 2021 CCM Leaderboard thanks to its ability to deliver a modern and mature cloud-native customer communications management solution that improves customer experience for enterprises. Over the last year, Smart Communications has continued to successfully enable self-service for business users, while also building out its product suite with further developments, including AI-based migration and omni-channel orchestration,” said Kaspar Roos, Founder & CEO of Aspire. Specifically, Aspire noted the following as Smart Communications’ key differentiators: 

  • The Conversation Cloud platform delivers personalized, omnichannel conversations across the entire customer experience and includes connectors to the wider CX ecosystem
  • Enhanced Migration Studio capabilities support users to extract existing content from PDF and text documents from legacy systems into SmartCOMM™ through enhanced artificial intelligence and machine learning capabilities
  • Integrated forms capabilities delivered via SmartIQ™ deeply support onboarding, activation, and enrollment use cases which accelerated in importance during the pandemic
  • Expanded orchestration and real-time decisioning for coordinating communications through a customer’s preferred messaging channel for new customer onboarding, managing appointments, claims correspondence and interactive self-service
  • Content intelligence capabilities that assist users in gaining a deeper understanding of existing content and better optimize the readability, tone and sentiment of communications
  • The only complete SaaS CCM platform proven to deliver enterprise-scalability in the cloud

“We are thrilled that the Aspire Leaderboard recognizes Smart Communications as an overall leader for customer communications management,” said James Brown, CEO. “As the only company delivering personalized, omnichannel conversations across the entire customer experience, we strive and take pride in delivering business value and innovation to companies so they can have smarter two-way conversations with their customers.”

The 2021 Aspire CCM Leaderboard can be accessed here.

About Smart Communications
Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMM™, forms transformation capabilities made possible by SmartIQ™ and the trade documentation expertise of SmartDX™. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com

Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product or service included in the Aspire Leaderboard. For tailored RFP support please contact the Aspire team here.

About Aspire
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (DCX) industries. Through deep market expertise and global insights, Aspire works with technology providers, service providers, enterprises and investors to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at http://www.aspireccs.com.

Contact:
Roberta Patterson
Smart Communications
[email protected]

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Erste Asset Management Selects Clearwater Analytics to Help Support Business Growth

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May 14, 2024

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Clearwater Will Aggregate Multi-Asset Client Investment Data, Help Increase Asset Flows and Strengthen Client Service
BOISE, Idaho and VIENNA, May 14, 2024 /PRNewswire/ — Clearwater Analytics (NYSE: CWAN), a leading worldwide provider of SaaS-based investment management, accounting, reporting, and analytics solutions, today announced that Erste Asset Management GmbH, part of Erste Group Bank AG, has joined its community of European buy-side clients. Erste Asset Management (Erste AM) is one of the leading asset managers in Central and Eastern Europe managing €81.4 billion in assets for a broad client base including pension plans.

Erste AM has chosen Clearwater’s cloud-native client reporting platform following a rigorous RFP selection process. By leveraging the Clearwater PRISM platform, Erste AM will be able to provide highly customized digital client experiences. Additionally, clients will have the ability to configure insights and analytics as well as access data in a self-service manner, allowing for quick reporting changes when needed.
“We are dedicated to surpassing customer expectations and providing exceptional client reporting across all channels,” said Winfried Buchbauer, COO and Board Member of Erste Asset Management. “Clearwater stood out from other solutions due to its flexible and cloud-native client reporting solution. Clearwater PRISM will allow us to easily tailor reports to our clients’ needs. With a comprehensive view of data, insights, and relevant analytics, our team is empowered to help differentiate our offerings in the market.”
“We understand the importance of this project to Erste Asset Management and are appreciative of the trust they have placed in us to deliver for their employees, stakeholders and clients,” expressed Keith Viverito, General Manager of EMEA and APAC at Clearwater Analytics. “This partnership underscores the best-in-class client reporting capabilities of our Clearwater PRISM platform. By bridging a critical industry gap, PRISM empowers firms like Erste Asset Management to centralize reporting across multiple systems, simplifying and modernizing the operating model and unlocking opportunities for differentiation and significantly enhanced client reporting experiences.”
Clearwater PRISM is a leading data management and client reporting platform for firms that want a comprehensive view of their portfolios across multiple platforms and all asset types. Leading organizations are making Clearwater PRISM an integral part of their investment data management strategy. To learn more about Clearwater PRISM, speak to an expert today.
About Erste Asset Management
Erste Asset Management (Erste AM) coordinates, and is responsible for, all asset management activities within Erste Group Bank AG. At our offices in Austria, Croatia, Czech Republic, Germany, Hungary, Romania and Slovakia, we manage assets of EUR 81.4 bn (31.03.2024).
About Clearwater Analytics
Clearwater Analytics (NYSE: CWAN), a global, industry-leading SaaS solution, automates the entire investment lifecycle. With a single instance, multi-tenant architecture, Clearwater offers award-winning investment portfolio planning, performance reporting, data aggregation, reconciliation, accounting, compliance, risk, and order management. Each day, leading insurers, asset managers, corporations, and governments use Clearwater’s trusted data to drive efficient, scalable investing on more than $7.3 trillion in assets spanning traditional and alternative asset types. Additional information about Clearwater can be found at clearwateranalytics.com.
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ASSA ABLOY hosts its Capital Markets Day

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May 14, 2024

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STOCKHOLM, May 14, 2024 /PRNewswire/ — Today, Tuesday 14 May, starting at 13:30 CEST, ASSA ABLOY hosts its Capital Markets Day in Prague, Czech Republic, where Nico Delvaux, President & CEO and Erik Pieder, CFO, will provide an update on ASSA ABLOY’s strategy and direction. This will include an overview of strategic activities that ASSA ABLOY is working on to continue to grow the business profitably. The financial targets of an EBIT-margin of 16-17% and an annual sales growth of 10% over a business cycle are re-confirmed. No detailed outlook statement will be made.

The CMD will also include an overview of Global Technologies’ business unit Global Solutions, the recently acquired Hardware and Home Improvement (HHI) as well as an overview of the Entrance Systems division.  
Speakers during the day are Stephanie Ordan, Head of Global Solutions, Tim Goff, Head of Americas Residential (HHI) and Massimo Grassi, Head of Entrance Systems.
The CMD will continue tomorrow with a site visit at our cylinder factory in Rychnov, Czech Republic.
Some of the material from the CMD will be made available on our website www.assaabloy.com/group/en/investors a couple of days after the event.
For more information, please contact:Carl Wahlberg, Investor Relations OfficerPhone: +46 (0) 733 27 27 [email protected]
This information was brought to you by Cision http://news.cision.com
https://news.cision.com/assa-abloy/r/assa-abloy-hosts-its-capital-markets-day,c3972444
 

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HTX Ventures Invests in ChainML, Developer of Theoriq AI Agent Protocol, to Support Decentralized AI Agent Protocol Development

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May 14, 2024

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SINGAPORE, May 14, 2024 /PRNewswire/ — With a commitment to broadening the reach and usability of blockchain technologies, HTX Ventures, the global investment arm of the cryptocurrency exchange HTX, has announced a strategic investment in ChainML, a Silicon Valley-based AI and ML development and research lab that recently unveiled its groundbreaking Agentic Base Layer, Theoriq.

ChainML recently raised $6.2 million during its Super Seed funding round, led by Hack VC. The funding underscores the confidence and excitement surrounding ChainML’s vision to seamlessly integrate AI into the decentralized world of blockchain and revolutionize the AI landscape. By providing a platform like Theoriq for limitless AI innovation, built on the principles of composability, extensibility, and community-driven governance, ChainML promises to offer an unmatched ecosystem for deploying sophisticated AI agents that leverage Web3 technology to ensure transparency, security, and efficiency.
Theoriq’s axioms, based on principles of social evolution and implemented with blockchain, lay the foundation for continuously improving, community-governed AI systems.
Key features include:
Agentic Primities: Fundamental elements in the ecosystem that facilitate autonomous interaction, embodying roles, behaviors, and functions that contribute directly to an agent’s capacity to operate independently within its environment.Modular Composability: Allowing developers to craft tailored AI solutions that can combine and be recombined to create sophisticated systems to evolve and adapt over time.Community Permissioned Governance: Ensuring that decision-making authority is vested in a diverse group of community stakeholders who actively contribute to and provide feedback on the quality of AI agents, ensuring that the technology aligns with collective goals and values.Edward, Managing Partner at HTX Ventures, said “ChainML’s Theoriq is an innovative platform that provides an actionable solution for AI agents to interact interchangeably, packed with more autonomy and capability. The platform paves the way for the future of AI, we are excited to be part of this journey.”
“Today marks a pivotal moment for ChainML and for the broader AI and Web3 communities,” said Ron Bodkin, Co-founder & CEO of ChainML. “With Theoriq, we’re not just launching a product—we’re spearheading a movement towards a transparent, community-governed AI ecosystem. HTX Ventures’ support will be instrumental as we unlock new potentials for AI integration within the decentralized space.”
HTX Ventures is excited to support innovative projects like ChainML, which combine AI development with blockchain to explore new synergies. Users can interact with the Theoriq testnet this summer by joining the waitlist.
Contact DetailsMichael [email protected]
Company Websitehttps://www.htx.com/en-us/ventures
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