Artificial Intelligence
Global Business Process Outsourcing (BPO) Market to Reach $230.3 Billion by 2027
New York, Aug. 10, 2021 (GLOBE NEWSWIRE) — Reportlinker.com announces the release of the report “Global Business Process Outsourcing (BPO) Industry” – https://www.reportlinker.com/p04778730/?utm_source=GNW
9 Billion in the year 2020, is projected to reach a revised size of US$230.3 Billion by 2027, growing at a CAGR of 5.2% over the analysis period 2020-2027. Customer Services, one of the segments analyzed in the report, is projected to record a 4.2% CAGR and reach US$69.4 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Human Resources segment is readjusted to a revised 4.5% CAGR for the next 7-year period.
The U.S. Market is Estimated at $68.2 Billion, While China is Forecast to Grow at 6.1% CAGR
The Business Process Outsourcing (BPO) market in the U.S. is estimated at US$68.2 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$7.3 Billion by the year 2027 trailing a CAGR of 6.1% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 3.5% and 3.9% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 5.4% CAGR.
Finance & Accounting Segment to Record 5.8% CAGR
In the global Finance & Accounting segment, USA, Canada, Japan, China and Europe will drive the 5.6% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$33.7 Billion in the year 2020 will reach a projected size of US$49.4 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$20.4 Billion by the year 2027, while Latin America will expand at a 5.1% CAGR through the analysis period.
Select Competitors (Total 206 Featured)
- Accenture Plc
- Alight Solutions LLC
- American Data Exchange (AMDATEX)
- Atos SE
- Automatic Data Processing, Inc.
- Capgemini SE
- Capita Plc
- Ceridian HCM, Inc.
- CGI Group, Inc.
- Cognizant Technology Solutions Corporation
- DXC Technology Co.
- EXLService Holdings, Inc.
- Genpact Limited
- Infosys BPM Limited
- International Business Machines Corp.
- KARVY Global Services Limited
- NGA Human Resources
- NTT DATA, Inc.
- Randstad Holding NV
- Sopra Steria Group
- StarTek, Inc.
- Tata Consultancy Services Limited
- TriNet Group, Inc.
- Wipro Limited
- WNS Global Services Ltd.
Read the full report: https://www.reportlinker.com/p04778730/?utm_source=GNW
I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
COVID-19 Pandemic to Dent Market Prospects in the Immediate Term
EXHIBIT 1: Reshoring to Gather Steam in Post COVID-19
Environment: Top Reasons for Reshoring (% of Client Companies
Ascribing to Each Reason)
COVID-19 Induced Recession to Curtail Commercial Enterprise
Activity, While Inducing Weakness into BPO Sector
EXHIBIT 2: World Economic Growth Projections (Real GDP, annual
% Change) for 2019, 2020 & 2021
An Introduction to Business Process Outsourcing (BPO)
Vertical BPO Vs. Horizontal BPO
Onsite BPO Vs. Offsite BPO Vs. Offshore BPO
BPO Business Models
Salient Features of Transactional, Niche & Comprehensive BPO
Models
Common Services Offered by BPO Providers
Business Process Outsourcing (BPO): Current Market Scenario and
Outlook
A Sneak Peak into Key Trends Observed by the BPO Industry
Developed Regions to Remain Primary Revenue Contributors
EXHIBIT 3: World BPO Market by Region (2020 & 2027): Percentage
Breakdown of Revenues for Developed and Developing Regions
Robust Growth Opportunities in Developing Regions
The Asian BPO Phenomenon: Enabled by `Triple Convergence?
Latin America Emerges as a Global Delivery Location
EXHIBIT 4: Global BPO Market – Geographic Regions Ranked by
Value CAGR for 2020-2027
A Brief Overview of Major Outsourcing Destinations
Competitive Landscape
Major Vendors of Finance & Accounting BPO Services
EXHIBIT 5: Leading Players in the Global F&A BPO Market (2019):
Percentage Breakdown of Revenues
Procurement BPO Services: Dominant Players
ADP Holds Edge in HR BPO
Genpact: Prime Vendor of Banking BPO Services
Service Providers Focus on Innovative Offerings to Move Up
Value Chain
M&A Activity Intensifies
Recent Market Activity
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Established Role in Business Process Implementation Across
Diverse Sectors to Sustain Long-Term Growth
BPO: A Robust Tool for Enabling Global Expansion
For Creating Truly Global Products
To Drive Satisfaction Levels Among Customers Worldwide
Higher Awareness about Outsourcing Benefits: Another Major
Factor Favoring Long-Term Growth
Advanced Technologies Strengthen Capabilities of BPO Model
Internet of Things (IoT) for Effective Delivery of BPO Services
Robotic Automation & Artificial Intelligence (AI) Seek Bigger
Role in BPO Operations
Social Media Networking Trend Transforms Business Strategies
Growing Popularity of Cloud Computing
Growing Use of Mobile Based Customer Service Applications
Voice Biometrics: Growing Role in Customer Verification
Big Data Remains in Contention to Streamline Operations
BPO Providers Warm up to Green Computing
Strategic Innovations Take Center Stage in BPO Industry
Select Latest Innovations in the BPO Market
Commoditization, and Rise of Industry-Specific BPO, MSM &
Bundled IT-BPO Services to Reshape the BPO Market
Platform BPO Seeks Opportunities
Platform BPO Vs Traditional BPO
Advantages of Platform BPO
Challenges for Platform BPO
Sourcing Strategy: Means to Achieve Business Process
Sole Sourcing: A Model for Increasing Operational Efficiency
Multi-Source Approach Gathers Steam
The Importance of Impact Sourcing
Offshore BPO Remains Highly Relevant Offering Cost Economies
Nearshoring Finds Favor among Businesses
Trade-off between Quality & Cost Warrants Revamp of the Global
BPO Industry
Emphasis on Business Process Improvement to Extend Opportunities
Small and Mid-Size Businesses (SMBs): Expanding Clientele
Novel Opportunities for BPO in New Business Areas
An Insight into Major Horizontal Segments
Customer Services BPO: Largest Product Category
Human Resources BPO (HRO) Remains a High-Profile Segment
Finance and Accounting BPO (FAO): A Thriving Market
Knowledge Process Outsourcing (KPO): A Small yet Growing Market
Procurement BPO: An Overview
Review of Select End-Use Markets
Manufacturing: Noteworthy End-Use Sector
COVID-19 Impact on Manufacturing Sector to Curtail Short-Term
Prospects for BPO Services
Telecommunications & Technology
Banking, Insurance & Finance Services
Banking Sector
Insurance
Retail Sector
Other End-Use Sectors
Issues & Challenges
Protectionist Policies Niggle Offshore BPOs
Uncertainties in Politico-Economic Policies Challenge BPO Sector
Re-shoring Strategies Highlight Salary Disparities in Different
Regions
Alternate Offshore Locations Challenge Dominance of Traditional
Centers
Data Security Issues
4. GLOBAL MARKET PERSPECTIVE
Table 1: World Current & Future Analysis for Business Process
Outsourcing (BPO) by Geographic Region – USA, Canada, Japan,
China, Europe, Asia-Pacific, Latin America, Middle East and
Africa Markets – Independent Analysis of Annual Sales in US$
Million for Years 2020 through 2027 and % CAGR
Table 2: World Historic Review for Business Process Outsourcing
(BPO) by Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 3: World 15-Year Perspective for Business Process
Outsourcing (BPO) by Geographic Region – Percentage Breakdown
of Value Sales for USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets for
Years 2012, 2020 & 2027
Table 4: World Current & Future Analysis for Customer Services
by Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 5: World Historic Review for Customer Services by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 6: World 15-Year Perspective for Customer Services by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
Table 7: World Current & Future Analysis for Human Resources by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 8: World Historic Review for Human Resources by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 9: World 15-Year Perspective for Human Resources by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
Table 10: World Current & Future Analysis for Finance &
Accounting by Geographic Region – USA, Canada, Japan, China,
Europe, Asia-Pacific, Latin America, Middle East and Africa
Markets – Independent Analysis of Annual Sales in US$ Million
for Years 2020 through 2027 and % CAGR
Table 11: World Historic Review for Finance & Accounting by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 12: World 15-Year Perspective for Finance & Accounting by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
Table 13: World Current & Future Analysis for KPO by Geographic
Region – USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2020 through 2027 and
% CAGR
Table 14: World Historic Review for KPO by Geographic Region –
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa Markets – Independent Analysis of Annual
Sales in US$ Million for Years 2012 through 2019 and % CAGR
Table 15: World 15-Year Perspective for KPO by Geographic
Region – Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific, Latin America, Middle East
and Africa for Years 2012, 2020 & 2027
Table 16: World Current & Future Analysis for Other Types by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 17: World Historic Review for Other Types by Geographic
Region – USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2012 through 2019 and
% CAGR
Table 18: World 15-Year Perspective for Other Types by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
Table 19: World Current & Future Analysis for
Telecommunications & Technology by Geographic Region – USA,
Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa Markets – Independent Analysis of Annual
Sales in US$ Million for Years 2020 through 2027 and % CAGR
Table 20: World Historic Review for Telecommunications &
Technology by Geographic Region – USA, Canada, Japan, China,
Europe, Asia-Pacific, Latin America, Middle East and Africa
Markets – Independent Analysis of Annual Sales in US$ Million
for Years 2012 through 2019 and % CAGR
Table 21: World 15-Year Perspective for Telecommunications &
Technology by Geographic Region – Percentage Breakdown of Value
Sales for USA, Canada, Japan, China, Europe, Asia-Pacific,
Latin America, Middle East and Africa for Years 2012, 2020 &
2027
Table 22: World Current & Future Analysis for BFSI by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 23: World Historic Review for BFSI by Geographic Region –
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa Markets – Independent Analysis of Annual
Sales in US$ Million for Years 2012 through 2019 and % CAGR
Table 24: World 15-Year Perspective for BFSI by Geographic
Region – Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific, Latin America, Middle East
and Africa for Years 2012, 2020 & 2027
Table 25: World Current & Future Analysis for Manufacturing by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 26: World Historic Review for Manufacturing by Geographic
Region – USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2012 through 2019 and
% CAGR
Table 27: World 15-Year Perspective for Manufacturing by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
Table 28: World Current & Future Analysis for Retail by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 29: World Historic Review for Retail by Geographic Region –
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2012 through 2019 and
% CAGR
Table 30: World 15-Year Perspective for Retail by Geographic
Region – Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific, Latin America, Middle East
and Africa for Years 2012, 2020 & 2027
Table 31: World Current & Future Analysis for Other End-Uses by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 32: World Historic Review for Other End-Uses by
Geographic Region – USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 33: World 15-Year Perspective for Other End-Uses by
Geographic Region – Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027
III. MARKET ANALYSIS
UNITED STATES
The United States: Prime BPO Market
EXHIBIT 6: Percentage (%) Share of the US in the World BPO
Revenues (2020E & 2027P)
Outsourcing Strategy Evolution in the US – A Review
American Enterprises Rely on Offshoring to Save Costs
Nearshore Strategy Gains Strength
A Review of BPO in Key Application Segments
Win-Win for US Outsourcing Companies
Indian BPOs Set Up Onshore Service Centers in US
Impact of Protectionist Policies
Table 34: USA Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 35: USA Historic Review for Business Process Outsourcing
(BPO) by Type – Customer Services, Human Resources, Finance &
Accounting, KPO and Other Types Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2012 through 2019 and
% CAGR
Table 36: USA 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 37: USA Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 38: USA Historic Review for Business Process Outsourcing
(BPO) by End-Use – Telecommunications & Technology, BFSI,
Manufacturing, Retail and Other End-Uses Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 39: USA 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
CANADA
HR Outsourcing: On an Upswing
Table 40: Canada Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 41: Canada Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 42: Canada 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 43: Canada Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 44: Canada Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 45: Canada 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
JAPAN
Table 46: Japan Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 47: Japan Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 48: Japan 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 49: Japan Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 50: Japan Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 51: Japan 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
CHINA
Market Overview
Emphasis on ?China-to-China? Outsourcing
Back Office Outsourcing
HR Outsourcing in China
Table 52: China Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 53: China Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 54: China 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 55: China Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 56: China Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 57: China 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
EUROPE
BPO Sector in Europe – An Overview
Trends & Opportunities
Table 58: Europe Current & Future Analysis for Business Process
Outsourcing (BPO) by Geographic Region – France, Germany,
Italy, UK, Spain, Russia and Rest of Europe Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2020 through 2027 and % CAGR
Table 59: Europe Historic Review for Business Process
Outsourcing (BPO) by Geographic Region – France, Germany,
Italy, UK, Spain, Russia and Rest of Europe Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 60: Europe 15-Year Perspective for Business Process
Outsourcing (BPO) by Geographic Region – Percentage Breakdown
of Value Sales for France, Germany, Italy, UK, Spain, Russia
and Rest of Europe Markets for Years 2012, 2020 & 2027
Table 61: Europe Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 62: Europe Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 63: Europe 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 64: Europe Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 65: Europe Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 66: Europe 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
FRANCE
Table 67: France Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 68: France Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 69: France 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 70: France Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 71: France Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 72: France 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
GERMANY
Germany – A Key Consumer of BPO & SSC Services
Table 73: Germany Current & Future Analysis for Business
Process Outsourcing (BPO) by Type – Customer Services, Human
Resources, Finance & Accounting, KPO and Other Types –
Independent Analysis of Annual Sales in US$ Million for the
Years 2020 through 2027 and % CAGR
Table 74: Germany Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 75: Germany 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 76: Germany Current & Future Analysis for Business
Process Outsourcing (BPO) by End-Use – Telecommunications &
Technology, BFSI, Manufacturing, Retail and Other End-Uses –
Independent Analysis of Annual Sales in US$ Million for the
Years 2020 through 2027 and % CAGR
Table 77: Germany Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 78: Germany 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
ITALY
Table 79: Italy Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 80: Italy Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 81: Italy 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 82: Italy Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 83: Italy Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 84: Italy 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
UNITED KINGDOM
Major BPO Destination in Europe
Competitive Landscape
EXHIBIT 7: Leading Players in UK BPO Services Market (2019E):
Percentage Breakdown of Market Share
Domestic Vendors Eye Overseas Markets
Table 85: UK Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 86: UK Historic Review for Business Process Outsourcing
(BPO) by Type – Customer Services, Human Resources, Finance &
Accounting, KPO and Other Types Markets – Independent Analysis
of Annual Sales in US$ Million for Years 2012 through 2019 and
% CAGR
Table 87: UK 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 88: UK Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 89: UK Historic Review for Business Process Outsourcing
(BPO) by End-Use – Telecommunications & Technology, BFSI,
Manufacturing, Retail and Other End-Uses Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 90: UK 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
SPAIN
Table 91: Spain Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 92: Spain Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 93: Spain 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 94: Spain Current & Future Analysis for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 95: Spain Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 96: Spain 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
Retail and Other End-Uses for the Years 2012, 2020 & 2027
RUSSIA
Market Overview
Table 97: Russia Current & Future Analysis for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types – Independent
Analysis of Annual Sales in US$ Million for the Years 2020
through 2027 and % CAGR
Table 98: Russia Historic Review for Business Process
Outsourcing (BPO) by Type – Customer Services, Human Resources,
Finance & Accounting, KPO and Other Types Markets – Independent
Analysis of Annual Sales in US$ Million for Years 2012 through
2019 and % CAGR
Table 99: Russia 15-Year Perspective for Business Process
Outsourcing (BPO) by Type – Percentage Breakdown of Value Sales
for Customer Services, Human Resources, Finance & Accounting,
KPO and Other Types for the Years 2012, 2020 & 2027
Table 100: Russia Current & Future Analysis for Business
Process Outsourcing (BPO) by End-Use – Telecommunications &
Technology, BFSI, Manufacturing, Retail and Other End-Uses –
Independent Analysis of Annual Sales in US$ Million for the
Years 2020 through 2027 and % CAGR
Table 101: Russia Historic Review for Business Process
Outsourcing (BPO) by End-Use – Telecommunications & Technology,
BFSI, Manufacturing, Retail and Other End-Uses Markets –
Independent Analysis of Annual Sales in US$ Million for Years
2012 through 2019 and % CAGR
Table 102: Russia 15-Year Perspective for Business Process
Outsourcing (BPO) by End-Use – Percentage Breakdown of Value
Sales for Telecommunications & Technology, BFSI, Manufacturing,
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Artificial Intelligence
Cayman Enterprise City Publishes Socio-Economic Impact Assessment by Economist and Leading Advisor on the Caribbean, Marla Dukharan
The Impact of Cayman Enterprise City’s Socio-Economic Development Project Nears USD $1 Billion
GRAND CAYMAN, Cayman Islands, May 16, 2024 /PRNewswire/ — Cayman Enterprise City (CEC) has released a Socio-Economic Impact Assessment by Marla Dukharan. The report illustrates that CEC is increasing its impact by supporting higher earnings for Caymanians and is driving a shift towards a knowledge-based economy by focusing on high productivity sectors. The release by Dukharan reads, “Caymanian resourcefulness and private sector-led innovation have been the driving force behind the islands’ outstanding socio-economic success. Cayman Enterprise City underpins the next generation of Cayman innovation and dynamism.”
With an economic impact of USD $130 million in 2023, contributing just under USD $1 billion to the local economic activity in 12 years since inception, “CEC is helping the nation to diversify economically, in terms of sectors and jobs, ensuring locals have economic and employment opportunities that match the nation’s progress,” the report reads.
The CEC socio-economic development project is now home to 352 Special Economic Zones Companies (SEZCos), many of which are globally recognised institutions led by top executives and industry experts. “CEC member companies are providing high-value employment with salaries exceeding those typically found outside of the special economic zone,” said Charlie Kirkconnell, Chief Executive Officer at CEC. “The CEC community is fully invested in Cayman and the report illustrates that the CEC socio-economic development project is making a very significant impact on Cayman’s economy and community.”
“As CEC continues to grow, it continues to create significant employment and entrepreneurial opportunities for Caymanians and we encourage anyone that might be interested in finding out how they might get involved, whether as a member of the community and/or as a volunteer in our Enterprise Cayman non-profit organisation (NPO).”
77% of Caymanian-held jobs at CEC member companies, are in sectors with high social returns and increasing global demand. “By putting skills first and prioritizing learning, CEC is enabling new industries to take root,” the release by Dukharan reads.
CEC, through its Enterprise Cayman NPO, is a first-mover in private sector-facilitated education and training in the Caribbean, making it a leading force to boost youth participation in the economy. By offering training in specialised skills, Enterprise Cayman is helping to close the gap in higher education and earnings for Caymanians. “Through Enterprise Cayman we’ve set out to strategically support meaningful employment and entrepreneurial opportunities for Caymanians, by providing internship and mentorship opportunities, by hosting skill-building and career focused training, and by providing invaluable networking and community engagement opportunities,” said Kirkconnell.
In 2023 individuals took advantage of 4,226 opportunities to participate in education, training, and career development events and, since launching entrepreneurial programming in 2021, Enterprise Cayman has worked with 41 new Cayman-born business ventures. “We’re helping to develop a local talent pool that meets the demand of Cayman’s growing digital innovation and technology sectors while, in parallel, offering exciting opportunities for individuals to launch new business ventures within an innovative business environment,” said Kirkconnell.
With CEC’s new campus and state-of-the-art facilities, Signal House, the project “holds the promise of deep, continued economic impact,” the report concludes.
To access CEC’s economic impact assessments and Enterprise Cayman’s annual reports please visit https://www.enterprisecayman.ky/reports. For more information on how to get involved and for upcoming programmes and events visit www.enterprisecayman.ky.
Website: www.caymanenterprisecity.com LinkedIn: @CaymanEnterpriseCityTwitter: @CEC_CaymanInstagram: @CaymanEnterpriseCityFacebook: @CaymanEnterpriseCityYouTube: @ceccayman
About Cayman Enterprise City
Cayman Enterprise City (CEC) is an award-winning development project which consists of three special economic zones (SEZs) focused on attracting knowledge-based and specialised-services businesses to set up a genuine physical presence in the Cayman Islands. The zones included within CEC are Cayman Tech City, Cayman Commodities & Derivatives Centre, and Cayman Maritime & Aviation City. With a dedicated Government Authority, licensing fee concessions and guaranteed fast-track processes, CEC enables international companies to quickly and efficiently establish a Cayman Islands office, which in turn enables them to generate active business income within a tax neutral environment.
About Enterprise Cayman
Enterprise Cayman is a non-profit organisation (NPO) powered by Cayman Enterprise City in partnership with Cayman Islands’ special economic zone companies (SEZCos). The organisation, which applies the Theory of Change (TOC) methodology, provides Caymanians and residents with access to high-quality learning experiences and opportunities to develop and launch new business ventures, to pursue careers within the technology and innovation sectors, and to join a dynamic network of industry professionals. Let’s grow the next generation of Caymanian innovators and entrepreneurs with Enterprise Cayman!
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Artificial Intelligence
Strava Unveils New Chapter of Accelerated Product Development at Brand’s Flagship Event
The Company introduces increased product velocity, leveraging advancements in Artificial Intelligence, in service of its vision of a world connected through movement
LOS ANGELES, May 16, 2024 /PRNewswire/ — Strava, the leading digital community for active people with more than 125 million athletes, today showcased its latest initiatives and product developments at its annual event, Camp Strava. With the theme of Progress, Together company leaders announced how the platform will empower its global community to make progress in the way they explore, move, and connect on Strava.
“Strava is gaining momentum to realize our vision of a world connected through movement,” said Michael Martin, chief executive officer of Strava. “We are focused on two fundamental shifts to accelerate how we deliver value to 125 million people globally– building for women and leveraging Artificial Intelligence – which will unlock new community-and-partner-powered experiences across the platform.”
A New Era of Product VelocityStrava, with new leaders at the helm, is ushering in its next era of product velocity. The company listened closely to feedback from its global community and announced three of the most requested features coming to the platform by the end of the year.
The first of these updates, AI-enabled Leaderboard Integrity, will harness machine learning to automatically flag irregular, improbable, or impossible activities recorded to the platform. Trained by millions of activities, this feature allows all users on Strava to play fair and have more fun.
Additionally, the company announced a new Family Plan Subscription, the sister of the company’s Student Plan. With Family Plan, it’s easier to make a fitness commitment with your community by sharing an annual subscription with up to three other people – friends, family, or fitness family. Launching in select countries this summer, with plans to roll out globally by the end of the year, Strava’s newest annual subscription option offers the best value for groups (up to four), with a discount off the regular subscription price for each member.
Strava also implemented an updated design system, an initiative that is integral in driving a heightened pace of product innovation at the company. Through this work, Strava announced the launch of one of the company’s most requested features, Dark mode. Dark mode will improve the in-app experience for all users, reducing eye strain and improving accessibility while they record activity or scroll through the feed. Athletes can expect a rollout later this summer with options to keep their mobile settings always dark, always light, or match their device settings.
Company leaders highlighted several other features and updates to current products like Flyover, with its next iteration offering an overlay with activity stats and off-platform sharing capabilities. The overlay is available today for Strava subscribers and an off-platform sharing option will be released later this year.
Build for Her, Build for ManyStudies show that women of all ages participate in sports at a far lower rate than men, and overall, despite wanting to be active, find less time to dedicate to an active lifestyle. As the company continues on its mission to motivate people to live their best active lives, building for women on the platform will ultimately serve everyone in the Strava community. Several new features and initiatives were announced as a part of this strategic focus, which includes:
Night Heatmaps: Night Heatmaps show only activities between sundown and sunrise – so athletes can get an idea of which roads, trails, and paths are well-trafficked after hours. Since Night Heatmaps filter for after-hours routes, it can be a helpful tool for female athletes training before sunrise and after sunset.Quick Edit: For active women, having control over what is shared with the Strava community that cheers them on – like what time a run is logged – is important. Quick Edit makes it easier to make the most common edits – like activity name, and privacy settings so you can hide your start time, your map, or other workout stats.Strive for More®: The company announced a new phase of its Strive for More® initiative, created in 2022 to promote and support women in movement and sport. Today, Strava unveiled an official partnership with media company TOGETHXR to encourage more women to watch – and play – women’s sports. As part of the partnership, Strava will also donate $100,000 to the Alex Morgan Foundation, started by co-founder of TOGETHXR, Alex Morgan, to support their mission to help girls and women find confident paths forward in sports and life.Athlete IntelligenceToday, Strava announced the start of an accelerated product roadmap, outlining how Strava will implement the latest technological enhancements in AI and machine learning, to transform the athlete experience.
One key advancement to the platform includes the company’s latest development, Athlete Intelligence. Strava is introducing its beta AI-powered feature which turns each subscriber’s training data into an easily digestible summary that contextualizes their accomplishments and fitness goals. Unlike other AI-powered training services, Strava connects with thousands of devices, wearables, and fitness apps, so an athlete’s insights can consider their entire fitness story across multiple sports and modalities.
The features shared at Camp Strava will be released on a rolling basis through the end of the year. To view the full list of product releases and further details, visit www.press.strava.com.
For more information on Strava, to create a free account, or to start a free subscription trial visit www.strava.com.
About Strava Strava is the leading digital community for active people with more than 125 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life. Join the community, find motivation and discover new experiences with a Strava subscription.
Visit www.strava.com for more information and connect with Strava on Instagram, Twitter, Facebook, YouTube and LinkedIn.
Media Contact: [email protected]
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Artificial Intelligence
Japan Data Center Market Investment to Reach $14.48 Billion by 2028 – Watch Out Exclusive Insight on Japan & Hong Kong Data Center Market – Arizton
CHICAGO, May 16, 2024 /PRNewswire/ — Arizton publishes the latest research report on the Japan data center market and Hong Kong data center market.
The Japan Data Center Market to Witness Investments of $14.48 Billion by 2029.
Get Insights on 107 Existing Data Centers and 41 Upcoming Facilities across Japan.
The data center market in Japan is experiencing the emergence of self-built hyperscale data center facilities by major operators such as Google, Microsoft, and Amazon Web Services (AWS). This development is expected to impact the colocation market in Japan. Since these hyperscale operators store workloads in their own data center facilities, it may reduce the source of revenue generation for colocation operators.
Japan is a well-established data center market in the APAC region. The country supports investments with its macroeconomic policies and other incentives for investors. The market is witnessing several investments from local and global data center operators, further expanding its presence. Tokyo and Osaka are Japan’s major destinations for data center development, accounting for over 90% of the existing data center facilities. The government announced the offer of subsidies in Hokkaido and Kyushu for data center development and decentralize data centers from Tokyo and Osaka.
Investment Opportunities
In October 2023, SoftBank and its subsidiary, IDC Frontier, announced the plan to develop a new data center facility in Tomakomai City, Hokkaido. The company invested around $420 million toward the project, for which it received subsidies worth $190 million from the Ministry of Economy, Trade, and Industry. In July 2023, Internet Initiative Japan (IIJ) launched its second data center building at the Shiroi data center campus in Chiba Prefecture, Greater Tokyo. Once fully built, the campus will house four data center buildings. Furthermore, the company is involved in a third expansion initiative in its Matsue City campus (which will likely go live in 2025).In June 2023, Digital Edge, in partnership with Hulic, a real estate developer, announced the start of the construction of a new data center facility, TY07, in Tokyo. The facility is expected to go online by 2025.In April 2024, GDS Services partnered with Gaw Capital to develop a new data center campus in Fuchu City, Tokyo. Both companies will jointly invest toward developing a new data center facility, with the first phase slated to go online by 2026.To Buy this Research Now, Click: https://www.arizton.com/market-reports/japan-data-center-market-investment-analysis
Existing Vs. Upcoming Data Centers
Existing Facilities in the Region (Area and Power Capacity)TokyoOsakaOther CitiesList of Upcoming Facilities in the Region (Area and Power Capacity)TokyoOsakaOther CitiesVendor Analysis
IT Infrastructure Providers: Arista Networks, Atos, Broadcom, Cisco Systems, Dell Technologies, Fujitsu, Hewlett Packard Enterprise (HPE), Hitachi Vantara, Huawei Technologies, IBM, Inspur, Lenovo, NEC, NetApp, and Oracle.
Data Center Construction Contractors & Sub-Contractors: Arup, AECOM, Daiwa House Industry, Fuji Furukawa Engineering & Construction, Hibiya Engineering, ISG, Kajima Corporation, Keihanshin Building, Linesight, MARCAI DESIGN, Meiho Facility Works, Nikken Sekkei, NTT FACILITIES, Obayashi Corporation, SHINRYO Corporation, TAISEI Corporation.
Support Infrastructure Providers: 3M, ABB, Alfa Laval, Caterpillar, Cummins, Delta Electronics, Eaton, Fuji Electric, HITEC Power Protection, Johnson Controls, Kawasaki Heavy Industries, KOHLSER-SDMO, Legrand, Mitsubishi Electric, Rittal, Rolls-Royce, Schneider Electric, STULZ, Siemens, Vertiv.
Data Center Investors: AirTrunk, Alibaba Cloud, Amazon Web Services, AT TOKYO, Colt Data Centre Services, Digital Edge, Equinix, Fujitsu, Goodman, Google, IDC Frontier, Internet Initiative Japan (IIJ), MC Digital Realty, Microsoft, NTT Communications, SCSK Corporation (NETXDC), Telehouse, Tencent Cloud, TIS INTEC Group.
New Entrants: Ada Infrastructure, Edge Centres, CyrusOne, ESR, GDS Services, Keppel Data Centres, NEXTDC, Princeton Digital Group (PDG), SC Zeus Data Center, STACK Infrastructure, ST Telemedia Global Data Centres, Vantage Data Centers, Yondr.
The Hong Kong Data Center Market will Witness Investments of $4.80 Billion by 2029.
Get Insights on 54 Existing Data Centers and 12 Upcoming Facilities across Hong Kong.
The Hong Kong data center market is booming, driven by the increasing demand for digital services. The data center investments in Hong Kong over the next two to three years are expected to remain high due to the surge in demand and the significant boost due to the advancements in AI technologies. Investors are actively investing in this market.
Hong Kong is a mature and thriving market for data center development in the APAC region. Investors find it an attractive market owing to the high internet and social media usage levels, a robust business ecosystem, and excellent connectivity through both inland and submarine cables. Additionally, the deployment of 5G technology further enhances its appeal.
Hong Kong stands out globally for the incredibly high rates of cell phone and home broadband service usage. With around 300 licensed internet service providers, there is robust competition, providing data center operators with a wide range of choices.
Hong Kong is considered an attractive destination for businesses due to various reasons. Its proximity to mainland China and its import-export relations with major markets, such as China and the US, make it easier for businesses to operate. Additionally, the market has experienced significant growth in Foreign Direct Investment (FDI), ranking after countries like the UK, the US, and China.
Investment Opportunities
In December 2023, the company completed the core and shell construction of phase-1 of the MEGA IDC data center campus. The facility has already signed lease agreements with cloud service providers and international banks for its available space. The company plans to expand the campus through phase-2 during the forecast period.In March 2023, the company launched its seventh data center facility, MEGA Gateway, in Tsuen Wan. The facility is part of its connected MEGA campus.Goodman is among the major investors in the Hong Kong market, and it is continuously expanding its data center presence. In March 2024, the company announced the construction of the new Texaco data center facility in Tsuen Wan. The facility is a brownfield construction that involved the conversion of an industrial building into a data center facility. The facility is likely to go online by 2026.Over 60% Of Future Demand to Come from Cloud Service Providers
The Hong Kong data center market has the presence of on-premises data centers operated by educational institutions, the government, and financial services such as HSBC Bank. A significant decline in on-premises data centers will occur in the next three to five years owing to the increase in digitalizing initiatives across sectors and the strong growth in demand for colocation and cloud services. In addition, most existing service providers offer managed solutions to enterprise customers, which will likely grow in the market from 2024-2029.
The market has the presence of all global cloud operators, such as Amazon Web Services (AWS), Google, Microsoft, Alibaba Cloud, Huawei Cloud, and Tencent Cloud. This will propel the demand for wholesale colocation services through these service providers’ continuous expansion initiatives. The cloud segments will likely dominate capacity take-up over the next five years. In addition, the market will witness the entry of multiple global organizations to service customers through a local presence.
To Buy this Research Now, Click: https://www.arizton.com/market-reports/hong-kong-data-center-market-size-analysis
Existing VS. Upcoming Data Centers
Existing Facilities in the Region (Area and Power Capacity)Tseung Kwan OKwai ChungTsuen WanFanlingFo TanChai WanTai PoOther LocationList of Upcoming Facilities in the Region (Area and Power Capacity)Tseung Kwan OKwai ChungTsuen WanFanlingFo TanChai WanTai PoOther LocationVendor Analysis
IT Infrastructure Providers: Arista Network, Atos, Cisco Systems, Dell Technologies, Fujitsu, Hewlett Packard Enterprise (HPE), Huawei Technologies, IBM, Inspur, Lenovo, NetApp.
Data Center Construction Contractors & Sub-Contractors: Arup, AtkinsRéalis, Aurecon, BYME Engineering, Chung Hing Engineers Group, Cundall, DSCO Group, Gammon Construction, ISG, Studio One Design.
Support Infrastructure Providers: ABB, Airedale, Caterpillar, Cummins, Delta Electronics, Eaton, Fuji Electric, KOHLER, Legrand, Mitsubishi Electric, Piller Power Systems, Rittal, Schneider Electric, Siemens, STULZ, Sumber, Vertiv.
Data Center Investors: AirTrunk, BDx, CITIC Telcom International, China Mobile International (CMI), China Unicom, Digital Realty, Equinix, ESR, GDS Services, Global Switch, Goodman, iTech Towers Data Centre Services, NTT DATA, SUNeVision Holdings (iAdvantage), Telehouse, Towngas Telecom (TGT), Vantage Data Centers.
New Entrants: Angelo Gordon and Mapletree Investments
Japan & Hong Kong Data Center Market Segmentation
IT Infrastructure
Servers
Storage Systems
Network Infrastructure
Electrical Infrastructure
UPS Systems
Generators
Transfer Switches & Switchgears
PDUs
Other Electrical Infrastructure
Mechanical Infrastructure
Cooling Systems
Rack Cabinets
Other Mechanical Infrastructure
Cooling Systems
CRAC & CRAH Units
Chiller Units
Cooling Towers, Condensers & Dry Coolers
Economizers & Evaporative Coolers
Other Cooling Units
General Construction
Core & Shell Development
Installation & Commissioning Services
Engineering & Building Design
Fire Detection & Suppression Systems
Physical Security
DCIM
Tier Standard
Tier I & Tier II
Tier III
Tier IV
Check Out Some of the Top Selling Research Reports:
Malaysia Data Center Market – Investment Analysis & Growth Opportunities 2024-2029https://www.arizton.com/market-reports/malaysia-data-center-market-size-analysis
Singapore Data Center Market – Investment Analysis & Growth Opportunities 2024-2029https://www.arizton.com/market-reports/singapore-data-center-market-size-analysis
Southeast Asia Data Center Construction Market – Industry Outlook & Forecast 2024-2029https://www.arizton.com/market-reports/southeast-asia-data-center-construction-market
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