Artificial Intelligence
Hyperlocal knowledge drives community investment
Johannesburg, Nov. 19, 2021 (GLOBE NEWSWIRE) — This is the age of purpose. People and organisations are increasingly looking to make a positive difference in the world. The question is how to do that?
At MultiChoice, we have learned that the way to really build a better world is organically, through the communities that we touch every day.
As the recently released MultiChoice Social Report 2021 notes, MultiChoice social investments are based on our constantly evolving relationships with the communities we serve. We have been operating across Africa for more than two decades, and have built precious relationships that allow us to partner with communities developing hyperlocal solutions to local problems.
But we also understand that every community has specific needs, and a one-size-fits-all approach will not be relevant across the continent. Fortunately, MultiChoice has sunk deep roots in every country where we have a presence. When it comes to community social value (CSV) projects, wherever possible, we look to partner with each community before launching projects with their input.
An example was our Learning Time channel in Uganda, where school learners were badly hit by a stringent lockdown to combat the Covid-19 pandemic. With families confined to their homes, and internet connectivity limited, we launched free-to-air educational content on our network, to ensure that as many children as possible were able to continue their studies during lockdown.
Mindset Pop, is dedicated to supporting primary-school learners, with a focus on the Class 1- 6 curriculum.
In Ghana, MultiChoice partnered with the Ministry of Education, the Ghana Education Service and the Ghana Broadcasting Corporation to host the 24-hour, free-to-air Ghana Learning TV channel on both DStv and GOtv.
Another local challenge is unemployment. With our communities, we’ve found ways to use our business to address this organically and sustainably. Communities have shown a strong interest in television careers but described a death of skills and training opportunities. To develop this sector, MultiChoice partners with grassroots television operations across the continent. We have 14 such partnerships in place in East, West and Southern Africa.
To develop small business, we provide funding, mentorship, and training to new and previously disadvantaged entrepreneurs in the film, TV, media, and information and communication technology (ICT) industries. We work with industry professionals in markets such as South Africa, Nigeria, Kenya, Zambia, Tanzania, and Uganda, to deliver compelling local language content and channels.
Africa is a notoriously complex market to operate in. Experience has taught us that you can’t operate on this continent without knowing – and respecting – the communities you’re hoping to serve. And when it comes to making a difference through CSV initiatives, there’s more to it than opening a single Africa office and taking a broad, continental approach. Africa is a continent, not a country.
By analogy, a US-based business will know that you can’t apply something that works in Los Angeles to a market in rural Mississippi. In Australia, the strategy for outback town Alice Springs is not going to fly in Sydney, the capital. The same principle applies in Africa.
This is why MultiChoice has offices in all of our major African markets, staffed by local people who understand the communities they serve, their struggles, and the socio-economic issues they face.
For MultiChoice’s CSV initiatives, we partner with communities, in industries where we have experience, creating hyperlocal, shared value that is sustainable and which benefits all involved.
The MultiChoice Talent Factory (MTF) is a perfect example of this shared value. MTF consists of four film academies – in South Africa, Kenya, Nigeria, and Zambia – and offers hands-on film experience through immersions on local M-Net productions contributing to / resulting in on-the-job training.
We also play a role as a creator of employment in the communities where we are active. Our customer service centres provide employment and training for many semi-skilled workers across Africa. In South Africa, a partnership with the Youth Employment Service (YES) created 400 work opportunities last year and 300 this year.
In Nigeria, Our GOtv Sabiman initiative helps Nigerians become economically self-sufficient through sales and customer support roles. Our Technology Graduate Programme develops scarce technical skills in artificial intelligence (AI) and engineering and offers opportunities for science, technology, engineering, and maths graduates.
In the sport community, where we also play a significant role as a major broadcaster, our community initiatives are holistic, sustainable programmes that make material contributions while also developing skills and growing audience.
Best of all, our CSI initiatives help to enhance the quality of our service. While upskilling young people, and creating opportunities and careers, MultiChoice is able to develop local talent in our markets, professionals who are then able to produce hyperlocal stories and content.
Our advice to any organisation looking to make a social investment in Africa is to integrate first, and then to try to make a difference – in the right ways. It’s an approach that has served us well, and now leaves MultiChoice perfectly positioned to partner with communities across the continent on relevant, local solutions to our continent’s social challenges.
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Artificial Intelligence
IBS Software Announces Appointment of New Chief Executive Officer Somit Goyal
DUBAI, UAE, June 17, 2024 /PRNewswire/ — IBS Software, a leading SaaS solutions provider to the travel industry globally, has appointed Somit Goyal as its new Chief Executive Officer (CEO), effective immediately. Somit succeeds Anand Krishnan, who served as CEO of IBS Software since 2018.
Somit Goyal brings a wealth of experience in the enterprise software sector, having held leadership roles at globally renowned companies such as Microsoft, SAP, Oracle and AOL.
During his 11-year tenure at Microsoft, Somit held several leadership roles across strategy, operations, sales and customer success. In his last role, he managed the global sales of Microsoft’s Modern Work cloud business, and before that, Somit served as the Chief Operating Officer of Microsoft’s Public Sector business worldwide. Somit also conceived and established the Customer Success function at Microsoft, an area of growing importance for IBS Software as it continues to expand globally.
Most recently, Somit served as President and COO of Pluralsight, a SaaS company, where he oversaw product, engineering and GTM functions.
“Somit’s impressive experience in operating global SaaS businesses, leading diverse teams, and managing all facets of enterprise software make him exceptionally well-suited to lead IBS Software during this exciting phase of growth,” said V K Mathews, Executive Chairman of IBS Software. “IBS Software is at a pivotal point in its trajectory as we continue to innovate to better serve our customers. I am confident Somit will help unlock our full potential.”
With a comprehensive portfolio of modular, cloud-based solutions purpose-built for the travel industry, IBS Software helps travel companies accelerate innovation and drive efficiency across a broad set of core business processes, including passenger services, flight operations, cargo and logistics, loyalty management, cruise operations, energy & resource logistics and hospitality businesses.
“With a broad portfolio of industry leading products, marquee customers and a talented team, with deep domain expertise IBS Software stands at the forefront of travel industry innovation. I couldn’t be more excited to join IBS Software and help lead it through its next exciting chapter.” said Somit Goyal, who holds an electrical engineering degree from the Indian Institute of Technology (IIT) in New Delhi, India and an MBA from INSEAD, France.
Somit will report directly to IBS Software Executive Chairman V K Mathews.
ABOUT IBS SOFTWARE
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software’s solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air cargo management. Across the hospitality sector, IBS Software offers a cloud-native, unified platform for hotels and travel sellers, including central reservation (CRS), property management (PMS), revenue management (RMS), call centre, booking engine, loyalty and distribution. For the tour & cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 17 offices across the world.
Further information can be found at www.ibsplc.com Follow us: Blog | Twitter | LinkedIn | Facebook | Instagram
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Artificial Intelligence
ATFX Integrates PriceOn™ from TraderTools to Enhance Global Group Trading Efficiency
HONG KONG, June 17, 2024 /PRNewswire/ — ATFX has announced a significant enhancement to its global trading infrastructure with the integration of PriceOn™ from TraderTools. ATFX is set to revolutionize how the firm manages trading flows from current institutional and retail clients, ultimately improving pricing and execution experiences, alongside attracting new clients with data and risk metrics driven confident, unique pricing.
Enhancing Client Experience
PriceOn will empower ATFX to manage trading flows more effectively and efficiently, ensuring clients benefit from superior execution and competitive pricing. The advanced technology underpinning PriceOn, which leverages artificial intelligence and sophisticated algorithms, is designed to handle complex client flows seamlessly. This capability will enable institutional clients flows to match with a broad range of retail client flows, (and vice-versa) even those with challenging characteristics, without compromising execution performance.
Advanced Technology and Client-Centric Approach
PriceOn’s AI-based algorithms represent the cutting edge of trading technology, providing precise and strategic execution that maximizes profitability for clients. Unlike traditional models, this partnership focuses on delivering enhanced returns for ATFX’s global clients.
Building an Integrated Trading Ecosystem
By integrating PriceOn, ATFX is bridging the gap between retail and institutional trading environments, fostering a cohesive ecosystem that supports diverse global trading needs. This strategic move aligns with ATFX’s broader project of creating an integrated trading environment where different client types can interact seamlessly.
Client-Centric Vision
As Chairman of ATFX, Joe Li expressed his excitement about the integration of PriceOn from TraderTools to enhance ATFX pricing. He stated, “This strategic partnership will revolutionize our pricing capabilities and provide our clients with more competitive and accurate pricing. We are committed to constantly adapting and improving our services to meet the ever-evolving needs of our clients.”
The integration of PriceOn into the ATFX platform is the latest milestone that underscores the company’s dedication to innovation and excellence in trading solutions. Acquisition of regulatory licenses in South Africa and Australia, hiring of key senior industry executives and now the integration of PriceOn confirm ATFX’s position as a vanguard of the industry.
This strategic enhancement will not only improve pricing but also provide clients with a more efficient and profitable trading experience.
About ATFX
ATFX is a leading global fintech broker with a local presence in 23 locations and licenses from regulatory authorities, including the UK’s FCA, Cypriot CySEC, UAE’s SCA, Australian ASIC, and South African FSCA. With a strong commitment to customer satisfaction, innovative technology, and strict regulatory compliance, ATFX provides exceptional trading experiences to clients worldwide.
For further information on ATFX, please visit ATFX website https://www.atfx.com.
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Artificial Intelligence
Personetics Recognized by Celent as a Global Leader in Personal Financial Engagement (PFE) for Retail Banking
Beyond PFM: “Leader in proactive customer engagement” lauded for AI-powered PFE in Celent report
NEW YORK, June 17, 2024 /PRNewswire/ — Personetics, the global leader in AI-based personalized engagement solutions for financial institutions, has been prominently featured in a new report from leading analyst firm Celent titled “Personal Financial Engagement Solutions for Retail Banking.” The report provides an in-depth analysis of the rapidly evolving personal financial engagement (PFE) solution space and the capabilities of 13 vendors.
The Celent report highlights how PFE solutions have advanced significantly beyond basic personal financial management (PFM), spending analysis and budgeting tools – utilizing real-time analytics, AI, and rich transaction data to provide tailored recommendations, automated goal tracking, and proactive guidance and automated journeys directly to banking customers.
As the report states, “Customer engagement is becoming the primary way banks deliver ongoing value to their customers … delivered continually through highly personalized and often proactive engagement,” and “financial institutions should sharpen their thinking about customer engagement through financial wellness and adopt an updated approach to PFE.”
Personetics is recognized as a global leader, with the report noting its “mature and evolving product covering well-defined components of customer engagement and bank value.” It highlights Personetics’ powerful no-code tools that allow financial institutions to develop custom, financial data-driven actionable insights and to quickly deploy journeys, as well as differentiated proactive and automated savings propositions.
“Personetics has been a leader in proactive customer engagement and enrichment of the digital banking experience for over a decade,” states the Celent report. Its “offering is tightly focused on ROI for banks, supporting a number of retention, deposit growth, and cross-sell/service opportunities.” The report cites several of Personetics’ larger bank clients that “have achieved impressive customer engagement with this platform” which ultimately “should return measurable value to the organization.”
The report emphasizes how PFE solutions enable financial institutions to drive stronger customer engagement, retention, deposit growth and cross-selling opportunities by incorporating personalized financial wellness capabilities into their digital banking channels.
As one of Celent’s key recommendations, it advises banks to “incorporate PFE into a wider customer financial wellness program” to multiply value and engagement.
“We’re honored to be recognized as global leaders in Celent’s authoritative new report on the personal financial engagement landscape,” said Udi Ziv, CEO of Personetics. “This recognition validates our long-standing vision and commitment to helping FIs transform routine transactions into valuable personalized experiences that improve financial wellness and build lasting customer loyalty.”
Learn More at the Upcoming Webinar
Personetics’ VP of Strategy and Business Development Dorel Blitz, and Celent analysts Bob Meara and Michael Bernard, will explore the power of PFE in an exclusive webinar on June 26. “Beyond PFM: The Rise of Impactful PFE (Personal Financial Engagement)” will dive deeper into the key findings and recommendations from Celent’s report, provide a roadmap for banks to craft and implement an effective PFE strategy, and showcase real-world examples of financial institutions driving impact with Personetics’ solutions. Register for the webinar to secure your spot.
Download a free copy of the Celent Report: “Personal Financial Engagement Solutions for Retail Banking” to gain a deeper understanding of the PFE landscape and how it can benefit your financial institution.
About Personetics Personetics is the global leader in financial data-driven personalization, enabling financial institutions to forge deeper relationships by enhancing clients’ financial wellness and helping them make smarter decisions. Personetics reaches 135 million customers across 35 global markets while serving more than 100 financial institutions. Personetics’ AI analyzes financial data in real-time to understand customer financial behavior, anticipate needs, and deliver a hyper-personalized experience with day-to-day actionable insights, personalized recommendations, product-based financial advice, and automated financial wellness programs. The company has offices in New York, London, Singapore, São Paulo, and Tel Aviv. For more information, visit www.personetics.com.
Media Contact for PersoneticsMichal Milgalter [email protected]+972-52-3571981
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View original content:https://www.prnewswire.co.uk/news-releases/personetics-recognized-by-celent-as-a-global-leader-in-personal-financial-engagement-pfe-for-retail-banking-302173648.html
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