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ConnectWise Forms New General Manager-led Business Units and Appoints New CISO to Speed Innovation and Improve Partner Experience

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TAMPA, Fla., Feb. 07, 2022 (GLOBE NEWSWIRE) — ConnectWise, the world’s leading software company dedicated to the success of IT solution providers, today announced the formation of four Innovation Business Units led by general managers and the appointment of a new chief information security officer to speed innovation and improve partner experience.

Historically, engineering and product management have been performed by coordinated but independent teams. With this news, ConnectWise announces four new Innovation Business Units: Unified Monitoring and Management, Business Management, Cybersecurity, and Asio™ Platform. Each business unit will be led by a general manager who reports to ConnectWise CEO Jason Magee, each with its own dedicated product management and other resources. These leaders will be accountable for engineering effectiveness for their respective product lines. They will be responsible for innovative roadmaps and on-time delivery, as well as driving a positive experience for partners across sales, product support, services, partner success and the broader ConnectWise system.

“We recognize that rapid, meaningful product innovation requires partner proximity and centricity, impeccable product management and engineering rigor, and leadership that connects all aspects of our operating model to ensure a meaningful partner experience,” said Jason Magee in his blog message to partners earlier today in reference to the new business unit structure. “This is why today I’m pleased to announce that ConnectWise is re-organizing and appointing new leadership to drive the next generation of innovation for the TSP space.”

ConnectWise tapped industry leaders Jake Varghese as general manager, business management, and Ameer Karim as general manager, unified monitoring & management; and named ConnectWise leaders Raffael Marty as general manager, cybersecurity and Jeff Bishop as general manager, Asio™ Platform.

The company also named cybersecurity veteran Patrick Beggs as chief information security officer. “Over the last three years, we’ve made incredible strides in hardening our environments and formalizing a compliant, best-practice oriented cybersecurity program,” said Magee. “But with the rapidly changing threat landscape, we intend to innovate deeper and faster in this area as well, which is why I’m pleased to introduce someone of Patrick’s caliber to our company and our partner community.” Beggs will report to CTO Steve Cochran, with former CISO Tom Greco and his team reporting to Beggs.

Leadership Biographies:

  • Patrick Beggs, Chief Information Security Officer: Beggs is a cybersecurity executive focused on leading global cyber operations. Beggs has more than 20 years of operational duties in information security spanning the commercial, federal civilian, defense, law enforcement and intelligence communities. Most recently, Beggs served as Cognizant Technology’s global cyber operations executive, where he led a team of more than 150 personnel operating across five countries. Prior to Cognizant, Beggs led cyber operational capabilities for AIG, Booz Allen Hamilton, Amazon Web Services and Bank of America. In the public sector, Beggs served as the first deputy director/director of operations at the Department of Homeland Security’s (DHS) National Cybersecurity and Communications Integration Center (NCCIC). Beggs is a former Army Infantry Non-Commissioned Officer and holds a B.S. in Political Science from Radford University.
  • Jeff Bishop, General Manager, Asio™ Platform: Bishop’s previous positions include chief product officer, vice president of ecosystem and vice president of ConnectWise Control (formerly ScreenConnect). Before joining ConnectWise in 2015, he was one of the founders of ScreenConnect, a solution that allows clients’ computers to be remotely controlled for fast, reliable and secure remote support. Bishop also worked for Agilent Technologies, a spin-off from Hewlett-Packard, in various roles including product management, marketing and engineering.
  • Ameer Karim, General Manager, Unified Monitoring & Management: Karim is a dynamic and seasoned executive who brings more than 25 years of experience working for some of the biggest brands in consumer electronics and cybersecurity. Karim joins ConnectWise from Absolute Software, where he was EVP of product management, leading the company’s product vision, strategy, roadmap, marketing and user experiences. With more than two decades of experience in M&A, business development, engineering, product innovation, product management and marketing, he’s delivered world-class enterprise and consumer products by focusing on product-led growth and operational excellence. Karim has held several GM and executive roles with Symantec, HP and early-stage startups in Silicon Valley.
  • Raffael Marty, General Manager, Cybersecurity: Marty has been at ConnectWise for the past seven months leading cybersecurity products. He brings 20-plus years of cybersecurity industry experience across engineering, analytics, research and strategy to ConnectWise. A thread of connecting data, artificial intelligence (AI) and security has continued throughout his career. Starting at IBM, he next spent time as a technical analyst for Silicon Valley startups and with Splunk, a leader in data analytics. Marty later founded Loggly, one of the first cloud-based log management services, and spent time at Sophos being responsible for security analytics. He held the chief research and intelligence officer position at Forcepoint, where his team was responsible for cutting-edge research in AI to understand human behavior as it relates to cyber risk, helping detect adverse behaviors before the onset of insider crimes. He also partnered with product teams there to provide new security intelligence that helped protect customers from all types of cyberattacks.
  • Jake Varghese, General Manager, Business Management: Varghese is a seasoned product executive and general manager with more than 20 years of cross-functional leadership experience. He has successfully led and delivered partner-focused innovation resulting in hyper growth at leading companies such as ServiceNow, Microsoft and Tanium. He has also previously co-founded and served as CTO for a successful startup: Optio3, an AI-powered, cloud-based operations management solution that provides visibility into connected IoT. He has deep technology and business expertise in all areas of software as a service (SaaS), with an emphasis on digital transformation and modernization of IT systems including service management, operations management and business management.

About ConnectWise
ConnectWise is the world’s leading software company dedicated to the success of IT solution providers through our unmatched software, services, community. ConnectWise’s innovative, integrated, and security-centric platform – Asio™ – provides unmatched flexibility, automation, and scale that fuels profitable, long-term growth for our Partners. ConnectWise equips TSPs with cybersecurity solutions, unified monitoring and management solutions, and business automation solutions—all while providing industry-leading operational maturity offerings to accelerate business transformation. For more information, visit ConnectWise.com.

PR Contact:
Jeff Tieszen, Touchdown PR
512-394-8568
[email protected]

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Paperpal achieves major milestone; emerges as go-to AI writing assistant for 1 million academics globally

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PRINCETON, N.J., May 22, 2024 /PRNewswire/ — Paperpal, the AI academic writing assistant by Cactus Communications (CACTUS), is proud to announce a significant milestone of surpassing one million users worldwide in just 18 months since its launch. This achievement underscores the trust academics have placed in Paperpal, which has evolved from being an editing tool to a comprehensive AI academic writing assistant, guiding users from ideation to submission readiness.

Leveraging over 22 years of scientific, technical, and medical (STM) experience, Paperpal is continually expanding and deepening its support for students, educators, and researchers globally, empowering them to streamline the academic writing process and deliver high-quality, original content faster than ever before.
Several factors have contributed to Paperpal’s rapid growth, including academic-focused features such as precise, contextual writing and editing suggestions, comprehensive checks, and a user-friendly interface. Moreover, early adoption by the global researcher community, particularly non-native English speakers, has played a pivotal role in driving its popularity. Paperpal’s commitment to prioritizing user feedback for continuous improvement is evident in its consistent high Net Promoter Score (NPS) of 70. This indicates the high user satisfaction and strong recommendations by leading universities, publishers, and academics from 125+ countries, including the United States, United Kingdom, Germany, Italy, Japan, and India.
Expressing excitement on this milestone, Abhishek Goel, Co-Founder & CEO, Cactus Communications, says, “We are thrilled to announce that Paperpal has reached this milestone. Our mission is to help researchers reach their highest potential, and Paperpal as a tool empowers them with assistance in ideation, writing, editing and overall submission readiness of their manuscripts. We look forward to continue to empower students and researchers worldwide to be able to do more with their time.”
Nishchay Shah, Chief Technology Officer and Head, Emerging Products, Cactus Communications, adds, “This milestone is a testament to the dedication of the entire team behind Paperpal, which is continually working to support academics in their research pursuits by building and harnessing the latest AI technologies. With our user feedback-driven roadmap philosophy and continuous iteration, we aim to be the #1 writing tool of choice for academics worldwide.”
Paperpal leverages secure generative AI to provide science-based insights, text suggestions, language and grammar correction, paraphrasing, translation, with plagiarism and submission readiness checks to help academics write better, faster, and move closer to publication success.
For more information, visit https://paperpal.com/
For more details, contact:Nidhi AminCactus Communications (CACTUS)Email: [email protected] | [email protected] Tel no.: +1-267-332-0051
 
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NTT DATA to celebrate its success with SAP at the Sapphire and ASUG Annual Conference 2024

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NTT DATA invites attendees at SAP Sapphire 2024 in Orlando and Barcelona to learn how to bring out the best in their business with SAP, across a range of hosted talks and sessions during the eventsNTT DATA will reveal “Transformation Study 2024” insights at the event in partnership with its subsidiary NatuvionAward Ceremony in Orlando: Four prestigious SAP© Pinnacle Awards underscore NTT DATA’s success as a key partner for SAP globallyBARCELONA, Spain and ORLANDO, Fla., May 22, 2024 /PRNewswire/ — NTT DATA, a global digital business and IT service provider, has announced today that it will celebrate its long and successful partnership with SAP by attending the upcoming SAP Sapphire 2024 conferences worldwide. NTT DATA will be a Platinum Sponsor at the SAP Sapphire and ASUG Annual Conference 2024 from 3-5 June 2024, in Orlando, Florida, and will also be a Platinum Sponsor at the SAP Sapphire event in Barcelona (11-13 June).

“SAP Sapphire is always a highlight for us. We are the top winner this year with four Pinnacle Awards and five finalist recognitions. This underscores the trust that SAP and our customers have in our 35 years of expertise,” said Norbert Rotter, CEO of NTT DATA Business Solutions and EVP NTT DATA, Inc.
Transformation Study to be released at SAP Sapphire
In collaboration with its subsidiary Natuvion, NTT DATA will unveil the Transformation Study 2024 at the SAP Sapphire conference in Orlando and will make it available for download at their booth during both Orlando and Barcelona events. The report will provide in-depth insights into the challenges, success factors and lessons learned by enterprises during the transition from legacy IT systems to modern, innovative technologies. With perspectives from industry leaders in Germany, Austria, Switzerland, Norway, Finland, Sweden, Denmark, UK and the USA, the study reveals how their organizations are modernizing their IT infrastructure and planning for their future.
Celebrate with NTT DATA in Orlando and Barcelona
Meet us in Orlando to learn how we can help power intelligent and sustainable enterprises and ignite tomorrow, today with innovative technology solutions, industry domain expertise and an assortment of SAP lifecycle-based tools and accelerators. Leaders from four NTT DATA Group organisations will address the following topics in Sapphire theatre presentations:
4th June, 10:30am, Orlando – Transforming SugarCreek for Tomorrow with SAP S/4HANA (Strategy Talk)4th June, 11:00am, Orlando – NTT DATA and SAP Preferred Success: Maximizing Value for SugarCreek (Customer Success Story)12th June, 1:30pm, Barcelona – Andel: Transitioning two SAP ECC systems to SAP S/4HANA in the cloudMake sure to stop by our booth or schedule a meeting with our SAP experts who will be available in booth #351 in Orlando, Florida and booth #5.305 in Barcelona, Spain.
For more information visit nttdata-solutions.com.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.
 
 

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BeCause and d2o Team Up to Create First-of-its-Kind CSRD Solution for the Travel and Hospitality Industries

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Combining d2o’s PMI GoGreen environmental management tool and BeCause’s sustainability data management platform offers hotels the only CSRD compliance solution rooted in efficiency and profitability.
NICE, France, May 22, 2024 /PRNewswire/ — BeCause, the Danish start-up transforming how the global hospitality, travel, and tourism industries manage their sustainability data, has partnered with d2o, a leading forecasting and resourcement management technology provider for the hospitality industry, to create a comprehensive Corporate Social Responsibility Directive (CSRD) solution for hotels. The collaboration unites the BeCause Sustainability Hub with d2o’s PMI GoGreen suite of prediction, targeting, tracking, and allocation tools to create an auditable CSRD reporting solution that goes beyond compliance to boost efficiency and profits. The partnership was announced yesterday at the World Sustainable Hospitality Alliance Spring Summit in Nice, France.

By joining forces, BeCause and d2o have taken a giant leap toward building a viable, valuable ecosystem between the hotel industry and technology providers that leverages the power and potential of daily sustainability data management. CSRD compliance is just the starting point; BeCause and d2o are demonstrating that with the right technology, sustainability initiatives can drive operational efficiency and profitability for hotels around the world.
“As an inventor and entrepreneur, it is a dream come true to have a product that fully meets the needs of our customers’ stakeholders, including owners, guests, staff, authorities, and local communities,” says d2o CEO Young Nguyen. “The partnership between d2o and BeCause will enhance the hotel industry’s ability to transform a costly compliance challenge into a business opportunity. We call this partnership PMI GoGreen BeCause… because the hotel industry and the planet require a comprehensive solution to address a complex issue.”
Going Beyond CSRD Reporting and Compliance
As a result of this partnership, the PMI GoGreen tools will be seamlessly integrated into the BeCause platform. This integration, facilitated by an API, allows for the sharing and mapping of data, making it reusable for CSRD reporting. This not only simplifies the compliance process for hotels but also ensures accuracy and auditability at the activity level, meeting financial-grade CSRD reporting standards.
However, the joint solution goes beyond compliance and reporting. By centralizing data within the BeCause platform and applying the integrated PMI GoGreen tools, hotel chains gain visibility into which individual properties are meeting their targets for reducing CO2 emissions, energy consumption, water usage chemicals, waste, towels & linens, and food waste. The combined solution also utilizes machine learning algorithms and predictive analytics to identify those targets and help properties optimize resource usage to meet them amidst daily fluctuating demand. System integration service ensures seamless interoperability between the BeCause Sustainability Hub, PMI GoGreen tools, and various internal hotel systems, including property management, point-of-sale, table reservations, sales and catering, timekeeping, and more.
These combined capabilities allow hotels to increase efficiency—hotels are projected to reap 12-15% in resource savings—cultivate ownership among frontline managers, showcase their sustainability efforts to travelers, and, of course, meet their CSRD compliance obligations.
“We believe in the power of ecosystems, and by partnering with d2o, we’ve built a particularly effective one,” says BeCause CEO and Co-founder Frederik Steensgaard. “Not just in terms of helping hotels reach CSRD compliance, but by using the combined capabilities of our solutions to address everyday issues that impact their margins and organizational effectiveness. Why should compliance and reporting be a cost-heavy headache for hotels when it could be driving profitability and operational efficiency?”
An Efficient Solution Specifically Designed for Hospitality
BeCause is a purpose-built, AI-powered hub that centralizes a hotel’s sustainability data and automates the transmission of that data amongst different stakeholders, such as travel and accommodation booking marketplaces and industry certifications. Additionally, once a hotel enters its data into the BeCause platform, it can be upcycled and automatically mapped to multiple frameworks, making qualifying for voluntary green certifications faster and more efficient while ensuring regulatory compliance.
The PMI GoGreen suite of tools developed by d2o enables hospitality groups to achieve their long-term environmental goals by breaking them down into monthly targets tailored to each property’s attributes and seasonal variations. Each hotel’s future targets are dynamically adjusted based on progress, ensuring the consistency of the group’s end goal. Individual hotels and hotel chains can track their progress with forward looking data-based indicators and utilize predictive analytics to optimize resource allocation, minimize waste, and cut operating costs.
The combined PMI GoGreen BeCause solution leverages these capabilities to deliver at least 100% ROI for hotels that implement it. The solution will undergo a phased roll-out through the summer of 2024 before formally launching in September.
For more information about BeCause, d2o or the partnership, or to request an interview, please contact: Vanessa Horwell at [email protected] for BeCause CEO and Co-founder, Frederik Steensgaard or Young Nguyen [email protected] for d2o, Founder and CEO.
About BeCauseBeCause is an enterprise software company that streamlines the flow of sustainability data and creates synergies between different stakeholders in the travel, tourism, and hospitality industries, empowering them to make decisions that result in positive, responsible change for people, the planet, and their profits. BeCause works with over 25,000 hotels, including brands like Radisson, certification entities like GreenKey, industry partners like the Global Sustainable Tourism Council and the SHA, and marketplaces like Booking.com. For more information, visit because.eco.
About d2o and PMI GoGreenFounded in Norway and built on Scandinavia’s legacy of employee well-being and sustainability, d2o has over 20 years of experience helping clients optimize resources for maximum profit while navigating high-cost environments. The company’s PMI GoGreen Environmental Management System (EMS) empowers hotel managers to surpass compliance and achieve true sustainability. Leveraging auditable data, predictive analytics, and hotel demand, PMI GoGreen reduces CO2 emissions and the usage of critical resources like energy, water, and food and transforms hotel sustainability obligations into a profitable, cross-functional endeavor. For more information, please visit www.d2o.com/sustainability-gogreen-with-pmi-by-d2o/.

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