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Business Process Outsourcing Market to Worth US$ 576.98 Bn by 2030

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London, March 30, 2022 (GLOBE NEWSWIRE) — The global business process outsourcing market size was valued at US$ 268.21 billion in 2021. The business process outsourcing market is possible to benefit from businesses’ increased attention on enhancing company agility in order to withstand the continuously changing business dynamics, as well as approaches to increase efficiency while lowering operational costs and focusing on core capabilities. Furthermore, in order to satisfy the growing industry demands, businesses are increasingly focusing on lowering the cost of doing business in order to access global resources. As a result, growing number of companies throughout the world are utilizing the advantages of business process outsourcing services to focus on core strengths, thereby opening up new market opportunities.

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The technological developments in areas including artificial intelligence, social media surfing, robotic process automation, machine learning, and big data analytics promise well for the business process outsourcing market’s future growth prospects. The artificial intelligence, cloud technology, and other automation approaches are becoming more popular, which is helping to propel the growth of the business process outsourcing market during the forecast period. In addition, throughout the projection period, increased usage of business process as a service for optimizing various workflows by scheduling them in an automated manner is likely to fuel the expansion of the business process outsourcing market.

Report Scope Details
Market Size in 2021 USD 268.21 Billion
Growth Rate CAGR of 8.9% from 2022 to 2030
Largest Market North America
Fastest Growing Region Asia Pacific
Base Year 2021
Forecast Period 2022 to 2030
Companies Covered Tech Mahindra Limited, HCL Technologies Limited, Tata Consultancy Services Limited, IBM Corporation, Wipro Limited, NCR Corporation, Infosys Limited, Invensis Technologies Pvt. Ltd, Unity Communications, Plaxonic Technologies

Report Highlights

  • Based on the service type, the customer services segment is the fastest growing segment in the global business process outsourcing market. The segment is growing due to a growing focus on customer satisfaction and increased spending on contact centers.
  • Based on the end use, the IT and telecommunications segment is the fastest growing segment in the global business process outsourcing market. The growth of the segment is being boosted by a rise in information technology investment in small firms as a result of digital transformation.

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Regional Snapshot

North America is the largest segment for business process outsourcing market in terms of region.The business process outsourcing market is expected to grow due to the increased usage of cloud technology and digital services, which necessitate constant help and maintenance for corporate operations.

Asia-Pacificregion is the fastest growing region in the business process outsourcing market.The business process outsourcing market expansion is likely to be aided by the customization of service offerings to better fit individual demands, as well as the rising demand for cloud computing.

Market Dynamics

Drivers

Cost effectiveness of business process outsourcing

The outsourcing is very trending concept in any field. The business process outsourcing organizations is helping to cut the costs and expenses related to any type of business tasks or processes. The business process outsourcing is very efficient in terms of cost and time savings. The proper management of business processes is possible due to the business process outsourcing market players. These market players are adopting new and innovative technologies for reducing cost burden. Thus, this factor is supporting the growth of the global business process outsourcing market.

Restraints

Security issues

One of the major factors hindering the growth of the global business process outsourcing market is the data privacy and security issues. During the business process outsourcing, lot of information is communicated to third party. This information can be misused or shared with competitors. Moreover, the data from database can also be hacked with the help of hackers. As a result, the security and data privacy concerns are hampering the growth of the global business process outsourcing market over the projected period.

Opportunities

Access to up-to-date technologies

Purchasing a licensed version of the most recent software and other technologies is prohibitively expensive. This proposition is also risky, particularly for small and medium-sized businesses that cannot afford to devote a consistent budget to purchasing the latest technologies. As a result, staying up to date on the latest developments becomes difficult for a company. The global organizations benefit more from outsourcing to companies that already have access to the technology and relevant expertise.Thus, the access to up-to-date technologies is creating lucrative opportunities for the growth of the business process outsourcing market.

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Challenges

Service costs are underestimated

The organizations that use business process outsourcing to handle tasks frequently underestimate their budgets. The operating costs are frequently overlooked. Even so, there are hidden costs associated with selecting a vendor, currency conversion and value fluctuations, hardware and software upgrades, internal transitions, and the possibility of a decrease in worker productivity. As a result, this factor is a major challenge for the growth of the business process outsourcing market during the forecast period.

Market Segmentation

By Service Type

  • Finance & Accounting
  • Human Resource
  • KPO
  • Procurement
  • Customer Services
  • Others

By End Use

  • BFSI
  • Healthcare
  • Manufacturing
  • IT & Telecommunications
  • Retail
  • Others

By Outsourcing Type

  • Offsource
  • Nearshore Onshore

By Deployment Model

  • Cloud
  • On Premise

By Organization Size

  • Large Enterprises
  • SMEs

By Ownership

  • Captive
  • Third Party

By Geography

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East & Africa (MEA)

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Artificial Intelligence

Computime announces the launch of one of the first true Matter thermostats

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HONG KONG, May 27, 2024 /PRNewswire/ — Computime Group, a leading innovator in manufacturing, branded products and technology solutions, is proud to announce the upcoming launch of one of the first true Matter thermostats. This milestone highlights our commitment to pioneering smart home technology and providing our OEM and ODM customers with state-of-the-art solutions. 

Matter is set to revolutionize the Internet of Things (IoT) landscape as the next-generation standard for connected devices. Developed by the Connectivity Standards Alliance, Matter offers an open, universal protocol that is not bound to any single ecosystem, providing consumers with unparalleled freedom and flexibility. It ensures privacy-sensitive, secure, and reliable local controls without the need for cloud dependency, addressing the growing demand for enhanced privacy and security in smart home devices. 
The key principles driving Matter’s development include simplicity, reliability, interoperability, and security. By ensuring that all Matter-certified devices work seamlessly together, Matter eliminates the complexities often associated with smart home technology. This leads to greater compatibility, easier setup, and more robust user experiences across various device types, including thermostats.
Computime’s Matter thermostat represents a significant advancement in smart home technology, providing our customers with cutting-edge solutions and a short lead time to market, to meet the growing demand for interconnected and efficient home environments. We invite our customers to explore the capabilities of our new thermostat solutions. Computime’s extensive expertise in developing and manufacturing smart home devices ensures that our customers receive high-quality, reliable products with a short lead-time that stand out in the competitive market.
CONTACT: Computime Group, [email protected]

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GVG featured on the 2024 Africa RegTech Horizon-100 list

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MADRID, May 27, 2024 /PRNewswire/ — Global Voice Group (GVG) now features as one of the top 100 Africa-focused innovative RegTech organizations that are set to power Africa to a $1 billion market size by 2025. 

This acknowledgment bears witness to GVG’s compliance monitoring capabilities within the Mobile Money (MM) ecosystem. GVG developed the Mobile Money Monitoring (M3) solution, an intelligent data platform that supports East African regulatory authorities in monitoring the fast-expanding MM market. Through M3, the authorities can ensure the security and integrity of the related financial transactions, as well as transparency and compliance, for enhanced revenue assurance. M3 currently monitors approximately 25% of the financial flows passing through MM platforms in East Africa, verifying over 90 billion USD worth of transactions annually.
Moreover, the platform is also in use in Central and West Africa, in the Republic of Congo and in Ghana. In Congo, M3 has brought the local telecommunications regulator, the ARPCE, 100% visibility and control over all utility payments made via Mobile Money to the government. In Ghana, it has contributed to an average annual growth of 20% in revenue since its deployment. Overall, M3 has captured, verified and analyzed 1 trillion USD in MM transaction value since 2014.
After demonstrating the relevance, effectiveness, and innovation of the M3 solution to the jury, composed of recognized leaders of the Regtech industry, GVG was shortlisted and, following the voting phase, earned a place on the prestigious list. The M3 platform uses machine learning to ensure effective oversight of the MM market, ensure regulatory compliance and detect suspicious transactions. Since its first implementation in 2013, GVG’s M3 solution has provided the relevant regulatory authorities with reliable MM ecosystem metrics to support data-driven decision-making, promote compliance within the market, and reduce fraud and revenue leakage.
Responding to the announcement, James Claude, GVG’s CEO, declared: “It is with a great sense of achievement that I see GVG featuring among the 100 top RegTech providers in Africa. On behalf of the whole company, I sincerely thank Africa RegTech Horizon, as well as our voters, for supporting us in what we do best: providing governments and regulatory authorities with the market insights they need to address the challenges related to the fast-expanding financial ecosystem.”
The Africa RegTech Horizon-100 list is a directory of African RegTech companies and solution providers compiled to showcase the products and services of the latter, as well as assist financial institutions, regulators, and governments in identifying high-performing and trustworthy RegTech providers.
About GVG
Founded in 1998 and present in 11 countries, Global Voice Group is a global provider of ICT and RegTech solutions for governments and regulatory bodies. GVG assists governments and authorities, through Big Data analytics, in their digital transformation and the effective promotion of compliant and truly inclusive digital ecosystems. The company monitors, collects and analyses data from crucial economic sectors and turns it into actionable information. We promote data-driven decision-making.
Discover GVG’s website: www.globalvoicegroup.com
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Artificial Intelligence

Unlock an Exclusive Olympic Experience: Celebrating Live4Well’s Sold-Out Genesis NFT

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HONG KONG, May 25, 2024 /PRNewswire/ — The buzz surrounding Live4Well’s successful Genesis NFT membership launch on May 23 has captivated both traditional and web3 communities. Combining the power of AI technology and decentralized physical infrastructure (DePin) concept, Live4Well has infused new life into the NFT market. The overwhelming response to their first NFT sales, showcases the project’s immense potential. Renowned web3 community leaders from Azuki, Bored Ape, Pudgy Penguins, WELL3, etc have joined forces with Live4Well, propelling the Genesis NFT membership collection to its resounding success.

Live4Well aims to transform the wellness industry by creating a reward-based infrastructure that connects global fitness data, enhances their AI database, and drives the development of sports and wellness. Backed by a multi-billion family office, which recently invested $20 million in Live4Well, the project has gained support in both web3 and traditional spaces. The team believes that every drop of sweat and effort toward better health should be rewarded, fostering motivation and integrating exercise into daily lives for enhanced well-being.
Live4Well’s announcement of an Olympic-themed raffle for Genesis NFT holders reflects their commitment to connecting wellness between Web2 and Web3 platforms. This testament to Live4Well’s demand and innovative vision solidifies their position as a promising leader in the industry. Their integration of the Olympic signifies their determination to inspire a global audience, leveraging blockchain technology to create an immersive ecosystem that revolutionizes how individuals engage with fitness on a daily basis for better health. Live4Well’s dedication to bridging the gap between traditional practices and the digital landscape sets them apart as pioneers in promoting well-being on a global scale.
What is Genesis NFT membership?
The Genesis NFT unlocks a multitude of benefits for holders, including the opportunity to cash out their sportive income and access a range of exclusive physical products and services. In addition to future airdrops and angel round whitelist privileges, Genesis holders will receive VIP tailor-made product packs from an innovative German sportswear company, elevating their exercise performance to new heights. With over 400 million sweat points farmed by their users, they are eager to redeem through the Genesis NFT membership. These enticing incentives explain why there was a widespread eagerness to participate in this thrilling event.
Unlike typical projects that raise funds before launching products or services, Live4Well has already released its AI-powered app, amassing over 250,000 users as a community base actively engaging in daily exercise. This early success has fostered a promising community within the wellness industry, as users trust Live4Well’s roadmap and collaborative ventures. The growing traction from both ordinary individuals and web3 enthusiasts has intensified the demand for redeeming and cashing out sweat points, the project’s exercise-based rewards. Obtaining the Genesis NFT membership is now seen as an essential step for accessing the highest tier of benefits and cashing out sportive income.
What’s next for Live4Well?
Following the Genesis sales, Live4Well’s team will shift their focus to the upcoming token generation event (TGE) and a series of farming events. They also have exciting plans for partnerships and other collaborations in the global wellness and fitness industries. If you missed the initial launch, be sure to stay updated on Live4Well’s journey and join this extraordinary revolution.
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