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Retail Grocers Go Digital to Embrace Online Grocery Shopping Trend

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Toronto, July 26, 2022 (GLOBE NEWSWIRE) — Toronto, ON, July 26, 2022 – With the steep rise in online grocery shopping – due to the COVID-19 pandemic and less people able or willing to shop at physical locations –  more and more grocers are adopting digital marketing as a way to transform the way their customers shop and what they are adding to their grocery carts. 

During the height of the pandemic, 20-30% of grocery store businesses in the US shifted online (1). But although many physical stores have returned to business as usual, the trend and preference for online shopping have remained.  

In the US, 46.9% of respondents said they plan to buy groceries online in the next 12 months, compared with only 25.8% in 2018 (2). Similarly, in Canada, the surge in online shopping is strong, with more than 1 in 5 people predicting to do even more online grocery shopping (3).

So what is it about online shopping that has consumers and increasing numbers of grocers across North America hooked? It all comes down to the power of convenience, and additional perks, made possible through marketing technology.  In fact, according to Graphical Research, artificial intelligence (AI) – a key trend in digital marketing – is expected to grow in retail market value to over 10 billion by 2027 (4), and grocery delivery is a large part of that pie. 

Loblaw Companies Ltd. is a key leader and early adopter of online groceries. In fact, it amplified the online experience in 2019 with its move to offering products not available from its brick-and-mortar stores through a curated marketplace (something Amazon has been mastering since 2000). The marketplace offers shoppers greater access to what they want while getting customers to spend more through online orders (5).

Other Canadian grocers are also riding the trend wave, including Sobeys, Metro and Costco Canada, and profiting from it. Overall, digital grocery sales reached 99.64 billion across Canada in 2021 (6).

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Canada’s largest Asian grocery store, T&T Supermarket (acquired by Loblaws Inc. in 2009) took advantage of digital technology to meet customers on their preferred device – mobile phones. They launched their first mobile app in the spring of 2021, with over 10,000 products to choose from, in an effort to use technology to meet the growing demand of consumers seeking convenience and variety in their kitchens. The app helps customers get the latest promotions and sales, plus allows T&T to offer additional payment options such as WeChat Pay and Alipay (7). It also lets customers earn and redeem points, easily access coupons, and much more. (8)

Advances in online marketing are powerful for attracting customers and keeping them engaged and loyal, said Mary Wang, VP of Noah Digital, and English and Chinese digital marketing specialist. “We’ve seen more and more traditional grocery brands (including Asian grocery stores) investing in eCommerce sites and mobile applications to embrace the current and increasing wave of online grocery shopping demand,”  she said. 

Wang also commented that online marketing could improve overall customer experiences for grocery stores. “Trending e-commerce features allow for improved customer experiences, which simply cannot be replicated in physical stores. This can include things like saved shopping lists, product suggestions, personalized coupons and the use of mobile apps to deliver notifications such as special offers,” she said. “Just a few of these features can make a big difference to the bottom line for our clients.” 

Wang added that other key marketing features include product videos, store maps, product comparison charts, ad retargeting and frequent buyer promotions.

Retail grocery stores that Go Digital have a massive advantage in offering customers enhanced options, experiences, and conveniences not even imagined a few short years ago.  All indicators point out that the online grocery shopping trend is one that will not only stay but evolve and grow even more as time goes on.

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For more about how digital marketing and eCommerce can help grocery stores go digital in multicultural markets, please visit Noah Digital at https://www.noahdigital.ca or contact Mary Wang at [email protected]

About Noah Digital

Noah Digital Marketing provides businesses with omnichannel integrated digital marketing solutions specialized in both English and Chinese markets. From brand and digital marketing strategies to execution, our proven system helps businesses accelerate online growth and build brand awareness by leveraging the power of AI technologies and predictive analytics. We’re a team of digital marketing experts you can count on. 

About T&T Supermarket

T&T Supermarket is Canada’s largest Asian grocery store with 28 stores across Canada, and the soon addition of 29, with its new store in Montreal. T&T Supermarket offers a wide variety of Asian grocery products that customers can order online via website or T&T mobile app. It is the Chinese supermarket where everyone loves to shop!  

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Footnotes:

  1. McKinsey & Company. (2021). MAKING ONLINE GROCERY SHOPPING A WINNING PROPOSITION. Retrieved from https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/making-online-grocery-a-winning-proposition
  2. Supermarket News. (2022). SHARE OF U.S. SHOPPERS BUYING GROCERIES ONLINE STABILIZES. Retrieved from https://www.supermarketnews.com/online-retail/share-us-shoppers-buying-groceries-online-stabilizes
  3. Insider Intelligence. (2022). ONLINE GROCERY DELIVERY IS EXPLODING IN CANADA. Retrieved from https://www.insiderintelligence.com/content/delivery-now-essential-channel-canadian-food-service-grocery
  4. Graphical Research. (2021). NORTH AMERICA ARTIFICIAL INTELLIGENCE (AI) IN RETAIL MARKET. Retrieved from https://www.graphicalresearch.com/industry-insights/2001/north-america-artificial-intelligence-in-retail-market
  5. Toronto Star. (2019). LOBLAWS TAKES ON AMAZON WITH ‘CURATED’ ONLINE MARKETPLACE. Retrieved from https://www.thestar.com/business/2019/11/21/loblaw-launching-online-marketplace-that-will-include-new-brands-and-products.html
  6.  Statista. (2021). RETAIL SALES OF SUPERMARKETS AND OTHER GROCERY STORES IN CANADA FROM 2012 TO 2021. Retrieved from https://www.statista.com/statistics/432696/retail-sales-of-supermarkets-and-other-grocery-stores-in-canada/
  7. Daily Hive. (2021). T&T SUPERMARKET JUST LAUNCHED A BRAND NEW APP ACROSS CANADA. Retrieved from https://dailyhive.com/toronto/tt-supermarket-launch-app-ordering-online-toronto

Surrey Now-Leader. (2021). NEW APP MAKES SHOPPING FOR YOUR FAVOURITE ASIAN GROCERIES EVEN EASIER. Retrieved from https://www.surreynowleader.com/marketplace/new-app-makes-shopping-for-your-favourite-asian-groceries-even-easier/

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Artificial Intelligence

KMS Lighthouse and lastminute.com Triumph with a Double Win at the Global Sourcing Association (GSA) 2024 Awards

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TEL AVIV, Israel, June 17, 2024 /PRNewswire/ — KMS Lighthouse, a global leader in knowledge management, is proud to announce its remarkable achievement of winning two prestigious awards with lastminute.com at the Global Sourcing Association (GSA) 2024 Awards. The brands were honored in the following categories:

Retail Programme of the Year: lastminute.com and KMS Lighthouse LimitedTechnology Enabled Programme of the Year (Automation/AI): lastminute.com and KMS Lighthouse LimitedKMS Lighthouse was also a finalist in the Service Provider of the Year category.
The awards were presented on June 11, 2024, at a glittering ceremony held at Richmond Hill Hotel, as part of the GSA Festival of Sourcing. Celebrating its 21st year, the GSA Awards recognize organizations that demonstrate exceptional best practices in strategic sourcing.
Sagi Eliyahu, CEO of KMS Lighthouse Limited commented “We are absolutely delighted to have won these two esteemed awards. This recognition underscores the tireless dedication and innovation of our teams in delivering exceptional knowledge management solutions to our clients. I would like to extend my heartfelt gratitude to our partners at lastminute.com. The synergy and true partnership we have formed exemplify the collaborative spirit needed to drive outstanding results.”
“We are thrilled to celebrate these award wins with KMS Lighthouse,” said Walter Di Lello, Knowledge Manager & Procedure Team Leader at lastminute.com. “This achievement is a testament to the hard work and dedication of both our teams. The collaborative partnership approach we have fostered with KMS Lighthouse has been pivotal in delivering innovative and impactful solutions. Thank you to everyone involved for their relentless commitment and excellence.”
This double accolade highlights KMS Lighthouse’s unwavering commitment to excellence, innovation, and effective collaboration. The successful partnership with lastminute.com has not only enhanced the retail sector’s capabilities but also set new standards in automation and AI-driven solutions.
About KMS Lighthouse:
KMS Lighthouse is a global leader in knowledge management solutions, providing innovative platforms that enhance organizational knowledge sharing and decision-making. Through advanced AI and automation technologies, KMS Lighthouse enables businesses to improve customer service, streamline operations, and achieve higher efficiency.
About lastminute.com
lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. Our mission is to simplify, personalise, and enhance our customers’ travel experience by leveraging technology. Thanks to the iconic brand lastminute.com and a rich portfolio of vertical brands, we meet the most diverse needs of travellers across the entire holiday experience. As one of the few fully licensed European tour operators, we offer unlimited real-time travel combinations thanks to our proprietary Dynamic Holiday Packaging engine, providing additional customer protection and exclusive deals. lastminute.com N.V. is a publicly traded company listed under the ticker symbol, LMN on the SIX Swiss Exchange.
Media Contact:KMS Lighthouse [email protected] [email protected]://www.linkedin.com/company/kms-lighthouse/https://kmslh.com/

View original content:https://www.prnewswire.co.uk/news-releases/kms-lighthouse-and-lastminutecom-triumph-with-a-double-win-at-the-global-sourcing-association-gsa-2024-awards-302174249.html

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CluePoints Continues ‘Turning Artificial Intelligence into Human Intelligence’ by Launching Two New Innovations

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Site Profile & Oversight Tool (SPOT) and Intelligent Medical Coding (IMC) unveiled by RBQM innovator at DIA Global Annual Meeting 2024
KING OF PRUSSIA, Pa., June 17, 2024 /PRNewswire/ — CluePoints, provider of leading statistical and AI-driven software solutions, will unveil two of its latest advanced, deep learning technology innovations at the DIA Global Annual Meeting 2024. Both solutions deliver groundbreaking enterprise platform transformations providing Sponsors and CROs with a smarter way to conduct clinical research and detect and manage risks that could impact clinical trial outcomes.

Taking RBQM to a new level, CluePoints’ Site Profile & Oversight Tool (SPOT) delivers adaptive site monitoring, enabling teams to swiftly pinpoint anomalies and translate insights into strategies and actions. Sponsors and CROs can improve their ability to evaluate the performance of clinical trial sites and adjust site visit plans more effectively and efficiently while accurately balancing risk and resource workload.
Further streamlining processes, CluePoints’ Intelligent Medical Coding solution harnesses advanced deep learning technology to enhance the accuracy and efficiency of coding in clinical trials. It seamlessly integrates with existing systems to offer precise, AI-generated coding suggestions, drastically reducing the need for manual dictionary searches and costly coding reviews, freeing up valuable resources and ensuring uniformity across all coded data.
Andy Cooper, CEO of CluePoints, said: “DIA offers the perfect opportunity to share with the industry our latest disruptive and innovative solutions that address key challenges within traditional clinical research methods. Unveiling two new products that leverage next generation AI will transform how CluePoints is viewed in the industry, as we enhance our enterprise-wide solutions to reach new levels of accuracy and efficiency to both improve clinical trial performance and deliver greater insights to further mitigate risk. Our early adopters are already raving about how valuable they are finding both product offerings and we are excited to showcase how they will shape future processes and embody our brand promise to ‘turn artificial intelligence into human intelligence.”
With over 9,500 users engaged with CluePoints’ enterprise platform, to date over 1,600 studies have been de-risked and over 142,000 issues detected.
Visitors to the CluePoints’ DIA Global exhibition booth #1301 will have the opportunity to meet with subject matter experts and see demonstrations of both new platform solutions.
CluePoints also invites DIA attendees to join them at 3pm on Tuesday, June 18th, for a special toast at their booth to celebrate the latest innovations.  
To learn more about CluePoints’ award-winning solutions, please visit www.cluepoints.com.
About CluePoints
CluePoints is the premier Risk-Based Quality Management (RBQM) and Data Quality Oversight Software provider. We are leveraging the potential of artificial intelligence using advanced statistics and machine learning to determine the quality, accuracy, and integrity of clinical trial data both during and after study conduct. Aligned with guidance from the FDA, EMA, and ICH E6 (R2), CluePoints is deployed to support central and on-site monitoring, medical review, quality risk management and to drive a holistic Risk-Based strategy in all trials. Coupled with thought leadership and consulting expertise to aid pre-study risk assessment, identification of risk controls and solution implementation, you now have everything you need to adhere with global regulatory guidance. The result is positive clinical development outcomes, increased operational efficiency, lower costs and reduced regulatory submission risk as part of the industry paradigm shift to RBQM.
 

View original content:https://www.prnewswire.co.uk/news-releases/cluepoints-continues-turning-artificial-intelligence-into-human-intelligence-by-launching-two-new-innovations-302174137.html

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ComplyCube Launches Trust Center with the Most Complete Compliance Posture in the Market

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LONDON, June 17, 2024 /PRNewswire/ — ComplyCube, a RegTech100 global leader in identity verification and compliance solutions, proudly announces the launch of its comprehensive Trust Center. This new initiative emphasizes ComplyCube’s unrivaled compliance posture, redefining security and privacy for IDV, KYC, and AML platforms. With over fifty continuously monitored controls, the AI-powered SaaS leads the way in ensuring clients stay ahead of international regulations and standards.

The Trust Center provides real-time updates on security measures, compliance statuses, and operational transparency, empowering clients to meet regulatory requirements confidently and allowing them to view ComplyCube’s compliance posture on demand. This platform is engineered to enhance transparency, build trust, and streamline compliance processes for organizations worldwide.
ComplyCube unveils its unrivaled compliance posture, redefining security and privacy for IDV, KYC, and AML platforms. With over fifty continuously monitored controls, ComplyCube leads the way in ensuring clients stay ahead of international regulations and standards.
Key Features of the Trust Center:
Real-Time Compliance Dashboard: Live updates on compliance metrics and security statuses.Comprehensive Resource Hub: Access to essential documents, certifications, and regulatory guidelines.Incident Reporting and Tracking: Full transparency in reporting and monitoring security incidents.Tarek Nechma, CEO of ComplyCube, remarked, “The launch of the Trust Center marks a pivotal milestone in our mission to build trust at scale and deliver state-of-the-art compliance solutions. This platform will empower our clients to navigate the complexities of regulatory landscapes with confidence.”
Non-compliance costs are 2.71 times higher than the costs of maintaining or meeting compliance requirements. Another study indicates that companies with strong compliance programs can reduce incident costs by up to 30%. On top of this, 84% of businesses encounter compliance challenges that can lead to significant financial and reputational damage. ComplyCube’s Trust Center aims to further mitigate these risks by providing tools that help businesses maintain and improve their compliance posture.
Mohamed Alsalehi, CTO of ComplyCube, stated, “We design our systems to be compliant by design with the stringent laws and regulations. This proactive approach ensures our clients can meet and exceed compliance requirements effortlessly.”
Joshua Dent, Business & Partnerships Manager, added, “The Trust Center showcases ComplyCube’s adherence to a multitude of globally recognized standards and data protection regulations. Clients and partners can find answers to many of their data protection questions, view active controls, and request documents to fulfill due diligence. It’s fantastic to see this go live following our latest certifications, such as UK DIATF, ISO 9001, PAD Level 2, and ISO 27001:2022 upgrade.”
ComplyCube continues to set industry standards with its innovative solutions, and the Trust Center’s launch underscores its mission to support businesses in achieving compliance excellence.
For more information about the Trust Center, visit ComplyCube Trust Center.
About ComplyCubeComplyCube is a leading provider of identity verification and compliance solutions, helping organizations across various sectors secure their operations and meet regulatory requirements. With a focus on innovation and customer satisfaction, ComplyCube delivers reliable and efficient services that empower businesses to thrive in a complex regulatory environment.
About VantaVanta is a leading trust management platform that automates compliance and streamlines security reviews for SaaS businesses. It helps companies manage risk and prove security in real-time, ensuring adherence to global standards and data protection regulations. With Vanta’s Trust Center, businesses can efficiently manage compliance processes and demonstrate their commitment to security and trust.
 
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