Release integrates cloud-native capabilities and ST Engineering iDirect’s proven mobility, waveform, and bandwidth management technologies
HERNDON, Va., Oct. 8, 2024 /PRNewswire/ — ST Engineering iDirect, a global leader in satellite communications, today announced the availability of Intuition, its next-generation, cloud-native, software-defined ground system designed for multi-orbit environments, for customer testing and adoption.

Intuition is engineered to revolutionize how satellite networks are deployed, how connectivity services are delivered, and how satellite operators and service providers can drive revenue while streamlining operations. This powerful platform combines the best of ST Engineering iDirect’s trusted technologies with future-focused cloud-based, standards-based, multi-orbit solutions, enabling customers to scale effortlessly while maintaining exceptional service quality.
This initial release marks a critical step toward the general availability release in 2025, allowing customers early integration and testing of Intuition in their own network ecosystems.  This hands-on experience helps to accelerate the adoption of new high-performance features alongside ST Engineering iDirect’s renowned innovations in mobility and bandwidth management.
With this release, customers can begin to plan for the advanced capabilities of Intuition, including:
Cloud Migration: Customers can familiarize themselves with Intuition’s hub compute rack (DCR) infrastructure within a private cloud environment for network processing – enhancing operational flexibility.Standards-based, Cloud-native Network Management System (NMS): Built on a microservices architecture with standards-based APIs, Intuition’s NMS is capable of supporting hundreds of thousands of terminals and provides a comprehensive view of network health, performance and usage, giving customers the power to make data-driven decisions instantly – all in a single view.Increased Mobility and Multi-Orbit Functionality: Industry-leading mobility applications are further improved with even faster beam mapping for optimized beam selection. The introduction of domain-based automatic beam switching (D-ABS) ensures seamless, flexible network changes, while a new unified satellite tracking solution enhances multi-orbit operations.Best-in-class Technologies: Intuition integrates ST Engineering iDirect’s trusted innovations including Global Bandwidth Management (GBWM), enabling customers to differentiate their service offerings with optimized service level agreements – a key feature for global operators.Investment Protection: Customers can leverage journey-enabled infrastructure and modems to evaluate the lifecycle of their current technology, making informed decisions about adoption strategies and assuring future success.”No two customers will use Intuition the same way,” said Don Claussen, CEO at ST Engineering iDirect. “This initial release is a critical first step that empowers our customers to plan more effectively and rapidly integrate Intuition within their unique network environments. We’re committed to working  with our customers to develop tailored strategies that maximize the return on their investments, ensuring long-term growth in today’s competitive landscape.”
As part of its phased release strategy, ST Engineering iDirect will continue to collaborate closely with customers, offering comprehensive support as they prepare for Intuition’s full general availability in 2025.
ST Engineering iDirect, a subsidiary of ST Engineering, is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. With over 40 years of delivering innovation focused on solving satellite’s most critical economic and technology challenges we are committed to shaping the future of how the world connects. The product portfolio, branded iDirect, represents the highest standards in performance, efficiency and reliability, making it possible for its customers to deliver the best satcom connectivity experience anywhere in the world. ST Engineering iDirect is a leader in key industries including mobility, broadcast and military/government. In 2007, iDirect Government was formed to better serve the U.S. government and defense communities. For more information visit www.idirect.net.

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Total Orders for 2024 Reach $20.2 Million
LONDON, Oct. 8, 2024 /PRNewswire/ — Corero Network Security (AIM: CNS) (OTCQB: DDOSF), the distributed denial of service (DDoS) protection specialists, today announced it has secured $6 million in new orders during the third quarter of 2024. This strong close continues the company’s customer acquisition momentum and brings Corero’s total orders for 2024 to $20.2 million.

Corero’s innovative SmartWall ONE™ DDoS protection solutions have driven the company’s expansion into new strategic geographies such as the Middle East and Latin America, while also strengthening its foothold in existing markets. In Q3 2024, the company secured six additional customer wins, contributing to a total of 16 new customers so far this year.
Alongside new customer wins, Corero expanded relationships with existing customers through significant contract renewals and upgrades, demonstrating continued trust in its SmartWall ONE solution to meet evolving security needs and support business growth.
Carl Herberger, Chief Executive Officer at Corero Network Security, commented: “I am thrilled to welcome our new customers and delighted that we continue to grow with our existing customers. Renewals and upgrades demonstrate that we are successfully delivering on our customer promises and collectively these deals underline the market-leading capabilities of our cutting-edge SmartWall ONE solution. Our continued new customer win momentum since H1 2024 demonstrates the ongoing success of our accelerated go-to-market strategy and highlights Corero’s increasing ability to compete across the global market.”
About Corero Network SecurityCorero Network Security is a leading provider of DDoS protection solutions, specializing in automatic detection and protection solutions with network visibility, analytics, and reporting tools. Corero’s technology protects against external and internal DDoS threats in complex edge and subscriber environments, ensuring internet service availability. With operational centers in Marlborough, Massachusetts, USA, and Edinburgh, UK, Corero is headquartered in London and listed on the London Stock Exchange’s AIM market (ticker: CNS) and the US OTCQB Market (OTCQB: DDOSF).
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Three New Features Enable Automatic Review and Deeper Analysis of Every Customer Interaction with Virtual Agents.
SANDNES, Norway, Oct. 8, 2024 /PRNewswire/ — boost.ai today announced the launch of AI-powered CX Insights, a trio of new features to its conversational AI solution that enables enterprises to better analyze customer interactions and improve customer experience. At its core, AI-powered CX Insights enables automatic review of every single conversation a virtual agent has with customers and provides enterprises with detailed, actionable insights. The new level of transparency will increase enterprises’ capacity to execute data-driven changes in their customer experience and react to emerging trends and customer issues in real time.

For most enterprises, measuring and improving customer experience remains a tedious challenge, and those that try can only manage to do a cursory job. Traditional methods for analyzing automated conversations like manual reviews, basic performance metrics, and customer satisfaction (CSAT) surveys provide a fragmented view of customer interactions, and can often be misleading or inefficient. Manual reviews are time-consuming and inconsistent, while metrics such as completion and containment rates offer little insight into whether customers actually received the support they needed. CSAT surveys, though useful, often fail to link feedback to specific conversations, making it difficult to drive real improvements.
Boost.ai’s AI-powered CX Insights eliminate these challenges by providing an end-to-end solution that automatically reviews every customer conversation and empowers enterprises with deep visibility into the true quality of interactions. The result is a continuous, data-driven improvement of the customer experience with a level of insights not yet seen in this industry.
“Since day one, we’ve been committed to transparency and control in our platform, providing businesses with a simple-to-use, and highly intelligent way of introducing AI to their existing CX model. Today, we’ve delivered a tool that shows them how well their virtual agents are performing and will assist in improving the customer journey like never before,” said Jerry Haywood, CEO of boost.ai. “The future of CX lies in the conversations consumers today have every day with brands across the globe, across every channel. This tool will enable enterprises in any industry, even the most regulated, to clearly answer whether they’re delivering a world-class experience to every customer, and what to change if they aren’t already.”
The three capabilities that make up AI-powered CX Insights are:
AI Review; Automates the process of analyzing every customer conversation, ensuring consistency and efficiency without manual effort. By leveraging a dedicated algorithm with a uniquely trained Large Language Model (LLM), it evaluates conversations in-depth, reviewing the context, intent, and relevance of responses.Actionable Metrics: Tracks and categorizes the outcome of every conversation, offering clearer insights into why customer interactions were automated or escalated to a human agent. Actionable metrics allow businesses to go beyond basic measures like containment and completion rates to ensure customers are receiving the right answers and support.Conversation Insights: Provides an upgraded suite of visuals displaying detailed CX metrics and trends across all interactions, eliminating guesswork and enabling data-driven decisions. Conversation Insights enables enterprises to continuously refine their virtual agent performance to improve customer experience over time.”In the world of customer experience, every conversation matters. Today, virtual agents need to go beyond just following an automated conversation flow, they need to deliver a positive experience for every customer, delivering accurate responses and building customer trust,” said Henry Iversen, Co-Founder and CCO of boost.ai. “This launch marks a significant shift in our industry and is a key part of our broader vision. Looking ahead, we envision a future where customer experience is entirely conversation-driven, and this is a major step forward to achieving it.”
AI-powered CX Insights will become generally available for boost.ai customers in early November. To see the new features in action, and to learn more about how they can transform your conversational review capabilities, check out this video.
About boost.aiboost.ai is a global leader in conversational AI optimized for scale. Leveraging the best of generative AI and traditional CAI, boost.ai is pioneering an era of broad-scope hybrid virtual agents to responsibly deliver the most advanced voice and chat solutions on the market. Platform architecture, and other guardrails ensure customers across regulated industries, banks, credit unions, and insurance firms, onboard market-leading virtual agents without increasing risk. Key customers include Santander Bank, MSU Federal Credit Union, Aspire General Services, and more. Learn more at boost.ai.
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