Artificial Intelligence
Sportradar Reports Fourth Quarter and Full Year 2022 Results
<!– Name:DistributionId Value:8788482 –> <!– Name:EnableQuoteCarouselOnPnr Value:False –> <!– Name:IcbCode Value:5371 –> <!– Name:CustomerId Value:1222636 –> <!– Name:HasMediaSnippet Value:false –> <!– Name:AnalyticsTrackingId Value:9526ed6c-3b4a-4b35-afac-50f6d33a277f –>
Full Year 2022 revenue growth of 30% exceeds annual 2022 outlook
Fourth quarter ROW Betting segment revenue grew 29% with Adjusted EBITDA margin of 44%
Fourth quarter U.S. segment revenue grew 77%; positive Adjusted EBITDA for second consecutive quarter
2023 annual outlook with growth of 24% to 26% for revenue and 25% to 33% for Adjusted EBITDA
ST. GALLEN, Switzerland, March 15, 2023 (GLOBE NEWSWIRE) — Sportradar Group AG (NASDAQ: SRAD) (“Sportradar” or the “Company”), a leading global technology company focused on enabling next generation engagement in sports through providing business-to-business solutions to the global sports betting industry, today announced financial results for its fourth quarter and full year ended December 31, 2022.
Full Year 2022 Highlights and Annual Outlook
- Revenue for the full year of 2022 increased 30% to €730.2 million ($781.3 million)1 compared with the prior year, driven by 26% growth from Rest of World Betting and 78% growth from the U.S. Full year revenue exceeded the Company’s 2022 annual outlook range of €718.0 million to €723.0 million.
- In 2022, the Company strengthened its core betting business by increasing its wallet share with customers by selling its higher value products. Managed Trading Services (MTS) turnover3 volume grew 84% to €19.4 billion, the Company’s digital advertising product ad:s’ revenue grew 69%, and U.S. betting revenue grew 101%, extending its leadership position in the U.S. Furthermore, Sportradar continues to invest in advanced technologies such as trading algorithms, artificial intelligence and computer vision technology.
- Total profit for the full year 2022 was €10.5 million compared with €12.8 million for the prior year. Adjusted EBITDA2 for the full year of 2022 increased 23% to €125.8 million ($134.6 million)1 compared with the prior year and was within the Company’s 2022 annual outlook range of €124.0 to €127.0 million.
- Adjusted EBITDA margin2 for 2022 was 17% compared with 18% for 2021. Adjusted EBITDA margin for the second half of 2022 improved by 400 bps over the second half of the year 2021.
- Cash and cash equivalents totaled €243.8 million as of December 31, 2022 and total liquidity available for use at December 31, 2022, including undrawn credit facilities was €463.8 million. The Company repaid €420.0 million of its outstanding term loan debt eliminating the term loan in its entirety.
- Sportradar signed new and extended multi-year agreements with FanDuel for official NBA data, NASCAR, Turkish Basketball Federation, Australian premier cricket competitions, and Tennis Data Innovations, in addition to launching integrity focused programs such as Athlete Wellbeing to support athletes’ mental health. The Company also acquired Vaix, a pioneer in developing AI solutions for the iGaming industry.
- The Company is providing an annual outlook for full year 2023 for revenue and Adjusted EBITDA2. Revenue is expected to be in the range of €902.0 million to €920.0 million and Adjusted EBITDA2 is expected to be in the range of €157.0 million to €167.0 million. Please see the “Annual Financial Outlook” section of this press release for further details.
Fourth Quarter 2022 Highlights
- Revenue in the fourth quarter of 2022 increased 35% to €206.3 million ($220.7million)1 compared with the fourth quarter of 2021.
- The RoW Betting segment, accounting for 51% of total revenue, grew 29% to €105.9 million ($113.3 million)1, driven by strong performance from Managed Betting Services (MBS). MTS trading volume grew 75%, primarily driven by strong FIFA World Cup performance.
- U.S. segment revenue grew 77% to €41.2 million ($44.0 million)1 compared with the fourth quarter of 2021, driven by strong market growth and positive adoption of in-play betting. The U.S. segment generated a positive Adjusted EBITDA for the second consecutive quarter with an Adjusted EBITDA margin of 11%.
- The Company’s Adjusted EBITDA2 in the fourth quarter of 2022 increased 64% to €35.1 million ($37.6 million)1 compared with the fourth quarter of 2021 as a result of strong revenue growth despite increased investment for growth.
- Adjusted EBITDA margin2 was 17% in the fourth quarter of 2022, an increase of 300 bps compared with the prior year period.
- Adjusted Free Cash Flow2 in the fourth quarter of 2022 was (€43.6) million, compared with (€22.5) million for the prior year period, as a result of unfavorable impact from foreign currency exchange, planned pre-payments of sports league rights, taxes as well as restructuring costs. The resulting Cash Flow Conversion2 was (124%) in the quarter.
- During the quarter, the Company prepaid the remaining €220.0 million of its outstanding debt and has no more outstanding debt.
Key Financial Measures
In millions, in Euros€ | Q4 | Q4 | Change | FY | FY | Change | |||||||||||||
2022 | 2021 | % | 2022 | 2021 | % | ||||||||||||||
Revenue | 206.3 | 152.4 | 35 | % | 730.2 | 561.2 | 30 | % | |||||||||||
Adjusted EBITDA2 | 35.1 | 21.4 | 64 | % | 125.8 | 102.0 | 23 | % | |||||||||||
Adjusted EBITDA margin2 | 17 | % | 14 | % | – | 17 | % | 18 | % | – | |||||||||
Adjusted Free Cash Flow2 | (43.6 | ) | (22.5 | ) | – | 38.9 | 14.5 | 167 | % | ||||||||||
Cash Flow Conversion2 | (124 | %) | (105 | %) | – | 31 | % | 14 | % | – |
Carsten Koerl, Chief Executive Officer of Sportradar said: “I am very pleased with our strong results driven by exceptional execution this past year. We saw excellent performance across all of our key performance metrics despite challenging macroeconomic conditions including a second consecutive quarter of positive Adjusted EBITDA in the U.S. Our continued long-term partnerships with leading global sports bodies, and innovation across new technologies such as artificial intelligence and computer vision and as important, a team passionate about delivering solutions to our clients, make us very excited about our growth in 2023 and beyond.”
Ulrich Harmuth, Interim Chief Financial Officer added: “Our fourth quarter financial results illustrate the momentum we’ve built throughout 2022. We demonstrated operational leverage in our business model, despite making significant investments in our products and technology, streamlined our organization to be more customer-centric, and strengthened our balance sheet by repaying our debt. Our 2023 guidance of revenue growth and margin expansion reflects the investments we have made to date and the growing global sports market opportunity.”
Segment Information
RoW Betting
- Segment revenue in the fourth quarter of 2022 increased by 29% to €105.9 million compared with the fourth quarter of 2021. This growth was driven primarily by increased sales of the company’s higher value-add offerings including Managed Betting Services (MBS), which increased 83% to €38.3 million. MBS growth was attributable to a record MTS annualized turnover3 of over €19.4 billion, helped by the FIFA World Cup, and the success of its strategy to move existing customers to higher value add products.
- Segment Adjusted EBITDA2 in the fourth quarter of 2022 increased to €46.3 million compared with the fourth quarter of 2021. Segment Adjusted EBITDA margin2 decreased to 44% from 56% in the fourth quarter of 2021 driven by increased investment in AI technology for MTS and Computer Vision technology.
RoW Audiovisual (AV)
- Segment revenue in the fourth quarter of 2022 increased by 17% to €41.8 million compared with the fourth quarter of 2021. Growth was driven by cross-selling audiovisual content to existing data customers and expanding AV portfolio sales with existing AV customers.
- Segment Adjusted EBITDA2 in the fourth quarter of 2022 increased 20% to €11.9 million compared with the fourth quarter of 2021. Segment Adjusted EBITDA margin2 was 28% in the fourth quarter of 2022 and 2021 as AV revenue growth was offset by higher production and personnel costs.
United States
- Segment revenue in the fourth quarter of 2022 increased by 77% to €41.2 million compared with the fourth quarter of 2021. This growth was driven by an increase in cross-selling non-data products to betting operators as well as benefiting from growth in the underlying betting market due to new states legalizing betting.
- Segment Adjusted EBITDA2 in the fourth quarter of 2022 was €4.3 million compared with a loss of (€7.6) million in the fourth quarter of 2021, primarily driven by enhanced operating leverage as a result of the growing scale of the business despite continuous investments in the U.S. segment’s products and content portfolio. Segment Adjusted EBITDA margin2 improved to 11% from (33%) compared with the fourth quarter of 2021.
Costs and Expenses
- Purchased services and licenses in the fourth quarter of 2022 increased by €14.9 million to €48.4 million compared with the fourth quarter of 2021, reflecting continuous investments in content creation, greater event coverage and higher scouting costs. Of the total purchased services and licenses, approximately €10.0 million was expensed sports rights.
- Personnel expenses in the fourth quarter of 2022 increased by €34.0 million to €81.0 million, an increase of 72% compared with the fourth quarter of 2021. The increase was driven by acquisition costs of €9.0 million, a one-time cost of €5.0 million as a result of management restructuring as well as increased headcount associated with our investments in AI and Computer Vision, and inflationary adjustments for labor costs.
- Other Operating expenses in the fourth quarter of 2022 increased by €7.7 million to €34.9 million, an increase of 28%, compared with the fourth quarter of 2021 primarily as a result of €13.0 million non-recurring litigation costs. Excluding this litigation cost, operating expenses decreased, compared with the fourth quarter of 2021.
- Total sports rights costs in the fourth quarter of 2022 increased by €11.2 million to €49.7 million compared with the fourth quarter of 2021, primarily a result of newly acquired rights in 2022 for ITF and UEFA, as well as increased sports rights costs related to the NHL.
Recent Company Highlights
- Sportradar has been selected as the successful bidder for the global Association of Tennis Professionals (ATP) data and streaming rights starting in 2024 as a result of the Company’s commitment to product innovation for the downstream market and unrivalled development in advanced technologies such as computer vision and AI, in addition to its industry leading integrity services. The Company has been a supplier of official ATP Tour and Challenger Tour secondary data feeds since 2022.
- Sportradar launched its artificial intelligence (AI) driven Computer Vision technology for table tennis. The Company’s AI has been trained to understand the rules of table tennis and automate data capture by analyzing 120 frames per second. Computer Vision provides a 100-fold increase in the level of statistics and data point captured.
- Sportradar announced the launch of Insight Tech Services, a suite of standalone AI led solutions for in-house use by sportsbook operators to optimize the performance of their trading, risk management and marketing functions. Insight Tech Services is a complement to Sportradar’s Managed Trading Services (MTS), allowing the sports technology company to support all sportsbook operating in the marketplace.
- Sportradar signs expanded agreement with Betway. Building on the current agreement focused on sports betting services, Betway has now partnered with Sportradar to utilize both ad:s, multi-channel performance marketing platform, and its Audio Visual (AV) services, featuring a global portfolio of live streaming sports content.
- Sportradar launches Athlete Wellbeing documentary-style video, detailing how legal sports betting may impact the mental health of athletes. Sportradar’s Athlete Wellbeing program provides resources and support to assist partners in educating their athletes about any potential harm associated with sports betting and sheds light on the potential impact of sports betting on athletes. Athlete Wellbeing is a part of Sportradar’s overall Integrity Services strategy of protecting the integrity of sporting competitions through monitoring, investigation and education.
- Sportradar awarded Temporary Massachusetts Sportswagering License. Sportradar now holds 44 licenses, or equivalent, in North America across U.S. states, territories, tribes and Canada.
- The Company continued to optimize its organization around content creation, product development, commercial excellence, and strengthen its management team and recently appointed Severine Riviere-Gerstner as the new Chief People Officer.
Annual Financial Outlook
Sportradar provided its outlook for revenue and Adjusted EBITDA for fiscal 2023 as follows:
- Sportradar expects its revenue for fiscal 2023 to be in the range of €902.0 million to €920.0 million ($965.1 million to $984.4 million)1, representing growth of 24% to 26% over fiscal 2022.
- Adjusted EBITDA2 is expected to be in a range of €157.0 million to €167.0 million ($168.0 million to $178.7 million)1, representing 25% to 33% growth versus last year.
- Adjusted EBITDA margin2 is expected to be in the range of 17% to 18%.
Conference Call and Webcast Information
Sportradar will host a conference call to discuss the fourth quarter 2022 and full year financial results today, March 15, 2023, at 8:00 a.m. Eastern Time. Those wishing to participate via webcast should access the earnings call through Sportradar’s Investor Relations website. An archived webcast with the accompanying slides will be available at the Company’s Investor Relations website for one year after the conclusion of the live event.
About Sportradar
Sportradar (NASDAQ: SRAD), founded in 2001, is a leading global sports technology company creating immersive experiences for sports fans and bettors. Positioned at the intersection of the sports, media and betting industries, the company provides sports federations, news media, consumer platforms and sports betting operators with a best-in-class range of solutions to help grow their business. As the trusted partner of organizations like the NBA, NHL, MLB, NASCAR, UEFA, FIFA, ICC and ITF, Sportradar covers close to a million events annually across all major sports. With deep industry relationships and expertise, Sportradar is not just redefining the sports fan experience, it also safeguards sports through its Integrity Services division and advocacy for an integrity-driven environment for all involved.
For more information about Sportradar, please visit www.sportradar.com
CONTACT:
Investor Relations:
Rima Hyder, SVP Head of Investor Relations
Christin Armacost, CFA, Manager Investor Relations
[email protected]
Media:
Sandra Lee
[email protected]
Non-IFRS Financial Measures and Operating Metrics
We have provided in this press release financial information that has not been prepared in accordance with IFRS, including Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Free Cash Flow and Cash Flow Conversion (together, the “Non-IFRS financial measures”), as well as operating metrics, including Net Retention Rate. We use these non-IFRS financial measures internally in analyzing our financial results and believe they are useful to investors, as a supplement to IFRS measures, in evaluating our ongoing operational performance. We believe that the use of these non-IFRS financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-IFRS financial measures to investors.
Non-IFRS financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with IFRS. Investors are encouraged to review the reconciliation of these non-IFRS financial measures to their most directly comparable IFRS financial measures provided in the financial statement tables included below in this press release.
- “Adjusted EBITDA” represents profit (loss) for the period adjusted for share based compensation, depreciation and amortization (excluding amortization of sports rights), impairment of intangible assets, other financial assets and equity-accounted investee, loss from loss of control of subsidiary, remeasurement of previously held equity-accounted investee, non-routine litigation costs, management restructuring costs, professional fees for SOX and ERP implementations, share of profit (loss) of equity-accounted investee (SportTech AG), foreign currency (gains) losses, finance income and finance costs, and income tax (expense) benefit and certain other non-recurring items, as described in the reconciliation below.
License fees relating to sports rights are a key component of how we generate revenue and one of our main operating expenses. Such license fees are presented either under purchased services and licenses or under depreciation and amortization, depending on the accounting treatment of each relevant license. Only licenses that meet the recognition criteria of IAS 38 are capitalized. The primary distinction for whether a license is capitalized or not capitalized is the contracted length of the applicable license. Therefore, the type of license we enter into can have a significant impact on our results of operations depending on whether we are able to capitalize the relevant license. Our presentation of Adjusted EBITDA removes this difference in classification by decreasing our EBITDA by our amortization of sports rights. As such, our presentation of Adjusted EBITDA reflects the full costs of our sports right’s licenses. Management believes that, by deducting the full amount of amortization of sports rights in its calculation of Adjusted EBITDA, the result is a financial metric that is both more meaningful and comparable for management and our investors while also being more indicative of our ongoing operating performance.
We present Adjusted EBITDA because management believes that some items excluded are non-recurring in nature and this information is relevant in evaluating the results of the respective segments relative to other entities that operate in the same industry. Management believes Adjusted EBITDA is useful to investors for evaluating Sportradar’s operating performance against competitors, which commonly disclose similar performance measures. However, Sportradar’s calculation of Adjusted EBITDA may not be comparable to other similarly titled performance measures of other companies. Adjusted EBITDA is not intended to be a substitute for any IFRS financial measure.
Items excluded from Adjusted EBITDA include significant components in understanding and assessing financial performance. Adjusted EBITDA has limitations as an analytical tool and should not be considered in isolation, or as an alternative to, or a substitute for, profit for the period, revenue or other financial statement data presented in our consolidated financial statements as indicators of financial performance. We compensate for these limitations by relying primarily on our IFRS results and using Adjusted EBITDA only as a supplemental measure.
- “Adjusted EBITDA margin” is the ratio of Adjusted EBITDA to revenue.
- “Adjusted Free Cash Flow” represents net cash from operating activities adjusted for payments for lease liabilities, acquisition of property and equipment, acquisition of intangible assets (excluding certain intangible assets required to further support an acquired business) and foreign currency gains (losses) on our cash equivalents. We consider Adjusted Free Cash Flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after the purchase of property and equipment, of intangible assets and payment of lease liabilities, which can then be used to, among other things, to invest in our business and make strategic acquisitions. A limitation of the utility of Adjusted Free Cash Flow as a measure of liquidity is that it does not represent the total increase or decrease in our cash balance for the year.
- “Cash Flow Conversion” is the ratio of Adjusted Free Cash Flow to Adjusted EBITDA.
In addition, we define the following operating metric as follows:
- “Net Retention Rate” is calculated for a given period by starting with the reported Trailing Twelve Month revenue, which includes both subscription-based and revenue sharing revenue, from our top 200 customers as of twelve months prior to such period end, or prior period revenue. We then calculate the reported trailing twelve-month revenue from the same customer cohort as of the current period end, or current period revenue. Current period revenue includes any upsells and is net of contraction and attrition over the trailing twelve months but excludes revenue from new customers in the current period. We then divide the total current period revenue by the total prior period revenue to arrive at our Net Retention Rate. We have referred to this calculation as “Dollar Based Net Retention Rate” in prior press releases, which is the same calculation we are now using for “Net Retention Rate.”
The Company is unable to provide a reconciliation of Adjusted EBITDA to profit (loss) for the period, its most directly comparable IFRS financial measure, on a forward- looking basis without unreasonable effort because items that impact this IFRS financial measure are not within the Company’s control and/or cannot be reasonably predicted. These items may include but are not limited to foreign exchange gains and losses. Such information may have a significant, and potentially unpredictable, impact on the Company’s future financial results.
Safe Harbor for Forward-Looking Statements
Certain statements in this press release may constitute “forward-looking” statements and information within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995 that relate to our current expectations and views of future events, including, without limitation, statements regarding future financial or operating performance, planned activities and objectives, anticipated growth resulting therefrom, market opportunities, strategies and other expectations, and expected performance for the full year 2023. In some cases, these forward-looking statements can be identified by words or phrases such as “may,” “might,” “will,” “could,” “would,” “should,” “expect,” “plan,” “anticipate,” “intend,” “seek,” “believe,” “estimate,” “predict,” “potential,” “projects”, “continue,” “contemplate,” “possible” or similar words. These forward-looking statements are subject to risks, uncertainties and assumptions, some of which are beyond our control. In addition, these forward-looking statements reflect our current views with respect to future events and are not a guarantee of future performance. Actual outcomes may differ materially from the information contained in the forward-looking statements as a result of a number of factors, including, without limitation, the following: economy downturns and political and market conditions beyond our control, including the impact of the Russia/Ukraine and other military conflicts; the global COVID-19 pandemic and its adverse effects on our business; dependence on our strategic relationships with our sports league partners; effect of social responsibility concerns and public opinion on responsible gaming requirements on our reputation; potential adverse changes in public and consumer tastes and preferences and industry trends; potential changes in competitive landscape, including new market entrants or disintermediation; potential inability to anticipate and adopt new technology; potential errors, failures or bugs in our products; inability to protect our systems and data from continually evolving cybersecurity risks, security breaches or other technological risks; potential interruptions and failures in our systems or infrastructure; our ability to comply with governmental laws, rules, regulations, and other legal obligations, related to data privacy, protection and security; ability to comply with the variety of unsettled and developing U.S. and foreign laws on sports betting; dependence on jurisdictions with uncertain regulatory frameworks for our revenue; changes in the legal and regulatory status of real money gambling and betting legislation on us and our customers; our inability to maintain or obtain regulatory compliance in the jurisdictions in which we conduct our business; our ability to obtain, maintain, protect, enforce and defend our intellectual property rights; our ability to obtain and maintain sufficient data rights from major sports leagues, including exclusive rights; any material weaknesses identified in our internal control over financial reporting; inability to secure additional financing in a timely manner, or at all, to meet our long-term future capital needs; risks related to future acquisitions; and other risk factors set forth in the section titled “Risk Factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2022, and other documents filed with or furnished to the SEC, accessible on the SEC’s website at www.sec.gov and on our website at https://investors.sportradar.com. These statements reflect management’s current expectations regarding future events and operating performance and speak only as of the date of this press release. One should not put undue reliance on any forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that future results, levels of activity, performance and events and circumstances reflected in the forward-looking statements will be achieved or will occur. Except as required by law, we undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events.
SPORTRADAR GROUP AG
INTERIM CONDENSED CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
(Expressed in thousands of Euros)
Three Months Ended December 31, |
Years ended December 31, |
|||||||||||||||
2021 | 2022 | 2021 | 2022 | |||||||||||||
Revenue | 152,365 | 206,288 | 561,202 | 730,188 | ||||||||||||
Purchased services and licenses (excluding depreciation and amortization) | (33,449 | ) | (48,385 | ) | (119,426 | ) | (175,997 | ) | ||||||||
Internally-developed software cost capitalized | 2,658 | 4,605 | 11,794 | 17,730 | ||||||||||||
Personnel expenses | (47,043 | ) | (81,010 | ) | (183,820 | ) | (265,984 | ) | ||||||||
Other operating expenses | (27,191 | ) | (34,916 | ) | (87,308 | ) | (95,891 | ) | ||||||||
Depreciation and amortization | (38,104 | ) | (51,481 | ) | (129,375 | ) | (184,813 | ) | ||||||||
Impairment (loss) income on trade receivables, contract assets and other financial assets | (5,193 | ) | 255 | (5,952 | ) | (1,552 | ) | |||||||||
Remeasurement of previously held equity-accounted investee | – | – | – | 7,698 | ||||||||||||
Share of income (loss) of equity-accounted investees | 2 | (2,818 | ) | (1,485 | ) | (4,082 | ) | |||||||||
Foreign currency gains (losses), net | 8,946 | (13,168 | ) | 5,437 | 26,690 | |||||||||||
Finance income | 198 | 2,535 | 198 | 5,250 | ||||||||||||
Finance costs | (8,703 | ) | (12,001 | ) | (32,540 | ) | (41,447 | ) | ||||||||
Net income (loss) before tax | 4,486 | (30,096 | ) | 23,824 | 17,790 | |||||||||||
Income tax expense | (313 | ) | (3,187 | ) | (11,037 | ) | (7,299 | ) | ||||||||
Profit (loss) for the period | 4,173 | (33,283 | ) | 12,787 | 10,491 | |||||||||||
Other Comprehensive Income | ||||||||||||||||
Items that will not be reclassified subsequently to profit or loss | ||||||||||||||||
Remeasurement of defined benefit liability | 1,345 | 741 | 1,399 | 2,192 | ||||||||||||
Related deferred tax expense | (193 | ) | (123 | ) | (202 | ) | (333 | ) | ||||||||
1,152 | 618 | 1,197 | 1,859 | |||||||||||||
Items that may be reclassified subsequently to profit or loss | ||||||||||||||||
Foreign currency translation adjustment attributable to the owners of the company | 14,310 | (13,183 | ) | 13,720 | 1,989 | |||||||||||
Foreign currency translation adjustment attributable to non-controlling interests | (82 | ) | (21 | ) | (265 | ) | 10 | |||||||||
14,228 | (13,204 | ) | 13,455 | 1,999 | ||||||||||||
Other comprehensive income (loss) for the period, net of tax | 15,380 | (12,586 | ) | 14,652 | 3,858 | |||||||||||
Total comprehensive income (loss) for the period | 19,553 | (45,869 | ) | 27,439 | 14,349 | |||||||||||
Profit (loss) attributable to: | ||||||||||||||||
Owners of the Company | 3,962 | (32,745 | ) | 12,569 | 10,891 | |||||||||||
Non-controlling interests | 212 | (538 | ) | 218 | (400 | ) | ||||||||||
4,174 | (33,283 | ) | 12,787 | 10,491 | ||||||||||||
Total comprehensive income (loss) attributable to: | ||||||||||||||||
Owners of the Company | 19,424 | (45,310 | ) | 27,486 | 14,739 | |||||||||||
Non-controlling interests | 129 | (559 | ) | (47 | ) | (390 | ) | |||||||||
19,553 | (45,869 | ) | 27,439 | 14,349 | ||||||||||||
Weighted-average of Class A and Class B shares (basic)* as of December 31, 2021 and 2022 | 277,037 | 296,915 | ||||||||||||||
Weighted-average of Class A and Class B shares (diluted)* as of December 31, 2021 and 2022 | 279,040 | 312,534 | ||||||||||||||
*Class B shares are included with a conversion rate of 1/10 |
SPORTRADAR GROUP AG
INTERIM CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
(Expressed in thousands of Euros)
December 31, | December 31, | ||||||
Assets | 2021 | 2022 | |||||
Current assets | |||||||
Cash and cash equivalents | 742,773 | 243,757 | |||||
Trade receivables | 33,943 | 63,412 | |||||
Contract assets | 40,617 | 50,482 | |||||
Other assets and prepayments | 31,161 | 42,913 | |||||
Income tax receivables | 1,548 | 1,631 | |||||
850,042 | 402,195 | ||||||
Non-current assets | |||||||
Property and equipment | 35,923 | 37,887 | |||||
Intangible assets and goodwill | 808,472 | 843,632 | |||||
Equity-accounted investees | 8,445 | 33,888 | |||||
Other financial assets and other non-current assets | 41,331 | 44,445 | |||||
Deferred tax assets | 26,908 | 27,014 | |||||
921,079 | 986,866 | ||||||
Total assets | 1,771,121 | 1,389,061 | |||||
Current liabilities | |||||||
Loans and borrowings | 6,086 | 7,361 | |||||
Trade payables | 150,012 | 204,994 | |||||
Other liabilities | 59,992 | 65,268 | |||||
Contract liabilities | 22,956 | 23,172 | |||||
Income tax liabilities | 14,190 | 8,693 | |||||
253,236 | 309,488 | ||||||
Non-current liabilities | |||||||
Loans and borrowings | 429,264 | 15,484 | |||||
Trade payables | 320,428 | 269,917 | |||||
Other non-current liabilities | 7,081 | 10,695 | |||||
Deferred tax liabilities | 25,478 | 26,048 | |||||
782,251 | 322,144 | ||||||
Total liabilities | 1,035,487 | 631,632 | |||||
Ordinary shares | 27,297 | 27,323 | |||||
Treasury shares | – | (2,705 | ) | ||||
Additional paid-in capital | 606,057 | 590,191 | |||||
Retained earnings | 89,693 | 117,155 | |||||
Other reserves | 15,776 | 19,624 | |||||
Equity attributable to owners of the Company | 738,823 | 751,588 | |||||
Non-controlling interest | (3,189 | ) | 5,841 | ||||
Total equity | 735,634 | 757,429 | |||||
Total liabilities and equity | 1,771,121 | 1,389,061 |
SPORTRADAR GROUP AG
INTERIM CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Expressed in thousands of Euros)
Years ended December 31 | |||||||
2021 | 2022 | ||||||
OPERATING ACTIVITIES: | |||||||
Profit for the year | 12,787 | 10,491 | |||||
Adjustments to reconcile profit for the year to net cash provided by operating activities: | |||||||
Income tax expense | 11,037 | 7,299 | |||||
Interest income | (5,179 | ) | (5,250 | ) | |||
Interest expense | 32,325 | 40,036 | |||||
Impairment losses (income) on financial assets | 5,889 | (5 | ) | ||||
Remeasurement of previously held equity-accounted investee | — | (7,698 | ) | ||||
Other financial expenses | 96 | 1,411 | |||||
Foreign currency gains, net | (5,437 | ) | (26,690 | ) | |||
Amortization and impairment of intangible assets | 119,048 | 172,831 | |||||
Depreciation of property and equipment | 10,327 | 11,982 | |||||
Equity-settled share-based payments | 15,431 | 28,299 | |||||
Share of loss of equity-accounted investees | 1,485 | 4,082 | |||||
Other | (876 | ) | (3,178 | ) | |||
Cash flow from operating activities before working capital changes, interest and income taxes | 196,933 | 233,610 | |||||
Increase in trade receivables, contract assets, other assets and prepayments | (69,896 | ) | (53,519 | ) | |||
Increase in trade and other payables, contract and other liabilities | 44,385 | 32,159 | |||||
Changes in working capital | (25,511 | ) | (21,360 | ) | |||
Interest paid | (31,060 | ) | (33,591 | ) | |||
Interest received | 165 | 5,091 | |||||
Income taxes paid | (8,306 | ) | (15,673 | ) | |||
Net cash from operating activities | 132,221 | 168,077 | |||||
INVESTING ACTIVITIES: | |||||||
Acquisition of intangible assets | (124,890 | ) | (154,266 | ) | |||
Acquisition of property and equipment | (5,861 | ) | (8,288 | ) | |||
Acquisition of subsidiaries, net of cash acquired | (198,432 | ) | (56,245 | ) | |||
Contribution to equity-accounted investee | (45 | ) | (27,873 | ) | |||
Acquisition of financial assets | (2,605 | ) | — | ||||
Collection of loans receivable | 265 | 208 | |||||
Issuance of loans receivable | (2,270 | ) | — | ||||
Collection of deposits | 222 | — | |||||
Payment of deposits | (152 | ) | (103 | ) | |||
Net cash used in investing activities | (333,768 | ) | (246,567 | ) | |||
FINANCING ACTIVITIES: | |||||||
Payment of lease liabilities | (7,118 | ) | (5,958 | ) | |||
Acquisition of non-controlling interests | — | (28,245 | ) | ||||
Transaction costs related to borrowings | — | (1,100 | ) | ||||
Principal payments on bank debt | (2,376 | ) | (420,685 | ) | |||
Purchase of treasury shares | — | (3,837 | ) | ||||
Proceeds from issuance of MPP share awards | 1,650 | — | |||||
Change in bank overdrafts | (22 | ) | (23 | ) | |||
Proceeds from issue of participation certificates | 1,002 | — | |||||
Proceeds from issuance of new shares | 556,639 | — | |||||
Transaction costs related to issuance of new shares and participation certificates | (10,009 | ) | — | ||||
Net cash (used in) from financing activities | 539,766 | (459,848 | ) | ||||
Net increase (decrease) in cash and cash equivalents | 338,219 | (538,338 | ) | ||||
Cash and cash equivalents as of January 1 | 385,542 | 742,773 | |||||
Effects of movements in exchange rates | 19,012 | 39,322 | |||||
Cash and cash equivalents as of December 31 | 742,773 | 243,757 |
The tables below show the information related to each reportable segment for the three- and twelve-month periods ended December 31, 2021 and 2022.
Three Months Ended December 31, 2021 | ||||||||||||
in €’000 | RoW Betting |
RoW Betting AV |
United States |
Total reportable segments |
All other segments |
Total | ||||||
Segment revenue | 82,246 | 35,586 | 23,215 | 141,047 | 11,318 | 152,365 | ||||||
Segment Adjusted EBITDA | 45,668 | 9,877 | (7,553 | ) | 47,992 | (1,634 | ) | 46,358 | ||||
Unallocated corporate expenses() | (24,989 | ) | ||||||||||
Adjusted EBITDA | 21,369 | |||||||||||
Adjusted EBITDA margin | 56 | % | 28 | % | (33 | %) | 34 | % | (14 | %) | 14 | % |
Three Months Ended December 31, 2022 | ||||||||||||
in €’000 | RoW Betting |
RoW Betting AV |
United States |
Total reportable segments |
All other segments |
Total | ||||||
Segment revenue | 105,923 | 41,768 | 41,153 | 188,844 | 17,444 | 206,288 | ||||||
Segment Adjusted EBITDA | 46,282 | 11,883 | 4,333 | 62,498 | (881 | ) | 61,617 | |||||
Unallocated corporate expenses(1) | (26,508 | ) | ||||||||||
Adjusted EBITDA | 35,109 | |||||||||||
Adjusted EBITDA margin | 44 | % | 28 | % | 11 | % | 33 | % | (5 | %) | 17 | % |
Year Ended December 31, 2021 | ||||||||||||
in €’000 | RoW Betting |
RoW Betting AV |
United States |
Total reportable segments |
All other segments |
Total | ||||||
Segment revenue | 309,357 | 140,162 | 71,700 | 521,219 | 39,983 | 561,202 | ||||||
Segment Adjusted EBITDA | 176,987 | 39,246 | (22,625 | ) | 193,608 | (5,746 | ) | 187,862 | ||||
Unallocated corporate expenses() | (85,849 | ) | ||||||||||
Adjusted EBITDA | 102,013 | |||||||||||
Adjusted EBITDA margin | 57 | % | 28 | % | (32 | %) | 37 | % | (14 | %) | 18 | % |
Year Ended December 31, 2022 | ||||||||||||
in €’000 | RoW Betting |
RoW Betting AV |
United States |
Total reportable segments |
All other segments |
Total | ||||||
Segment revenue | 389,092 | 160,522 | 127,442 | 677,056 | 53,132 | 730,188 | ||||||
Segment Adjusted EBITDA | 182,439 | 46,494 | (4,141 | ) | 224,792 | (13,348 | ) | 211,444 | ||||
Unallocated corporate expenses(1) | (85,598 | ) | ||||||||||
Adjusted EBITDA | 125,846 | |||||||||||
Adjusted EBITDA margin | 47 | % | 29 | % | (3 | %) | 33 | % | (25 | %) | 17 | % |
(1) Unallocated corporate expenses primarily consist of salaries and wages for management, legal, human resources, finance, office, technology and other costs not allocated to the segments.
The following table reconciles Adjusted EBITDA to the most directly comparable IFRS financial performance measure, which is profit for the period:
Three Months Ended December 31, |
Years Ended December 31, |
||||||||||||||
in €’000 | 2021 | 2022 | 2021 | 2022 | |||||||||||
Profit (loss) for the period | 4,173 | (33,283 | ) | 12,787 | 10,491 | ||||||||||
Share based compensation | 1,761 | 8,602 | 15,431 | 28,637 | |||||||||||
Litigation costs1 | – | 12,899 | – | 19,045 | |||||||||||
Management restructuring costs | – | 5,528 | – | 5,528 | |||||||||||
Professional fees for SOX and ERP implementations | – | 813 | – | 4,298 | |||||||||||
One-time charitable donation for Ukrainian relief activities | – | – | – | 146 | |||||||||||
Depreciation and amortization | 38,104 | 51,481 | 129,375 | 184,813 | |||||||||||
Amortization of sports rights | (28,005 | ) | (39,407 | ) | (94,312 | ) | (140,200 | ) | |||||||
Impairment loss (gain) on other financial assets | 5,464 | (163 | ) | 5,889 | (5 | ) | |||||||||
Remeasurement of previously held equity-accounted investee | – | – | – | (7,698 | ) | ||||||||||
Share of loss of equity-accounted investee2 | – | 2,818 | – | 3,985 | |||||||||||
Foreign currency (gains) losses, net | (8,946 | ) | 13,168 | (5,437 | ) | (26,690 | ) | ||||||||
Finance income | (198 | ) | (2,535 | ) | (5,297 | ) | (5,250 | ) | |||||||
Finance costs | 8,703 | 12,001 | 32,540 | 41,447 | |||||||||||
Income tax expense | 313 | 3,187 | 11,037 | 7,299 | |||||||||||
Adjusted EBITDA | 21,369 | 35,109 | 102,013 | 125,846 |
(1) Includes legal related costs in connection with a non-routine litigation.
(2) Includes the related share in the equity-accounted investee of SportTech AG
The following table presents a reconciliation of Adjusted Free Cash Flow to the most directly comparable IFRS financial performance measure, which is net cash from operating activities:
Three Months Ended December 31, | Years Ended December 31, |
||||||||||||||
in €’000 | 2021 | 2022 | 2021 | 2022 | |||||||||||
Net cash from operating activities | 6,617 | 19,828 | 132,221 | 168,077 | |||||||||||
Acquisition of intangible assets | (43,412 | ) | (36,943 | ) | (124,890 | ) | (154,226 | ) | |||||||
Acquisition of property and equipment | (3,160 | ) | (2,482 | ) | (5,861 | ) | (8,288 | ) | |||||||
Payment of lease liabilities | (2,701 | ) | (1,533 | ) | (7,118 | ) | (5,958 | ) | |||||||
Foreign currency gains (losses) on cash equivalents | 20,188 | (22,462 | ) | 20,188 | 39,273 | ||||||||||
Adjusted Free Cash Flow | (22,468 | ) | (43,592 | ) | 14,540 | 38,878 |
_______________________
1 For the convenience of the reader, we have translated Euros amounts at the noon buying rate of the Federal Reserve Bank on December 31, 2022, which was €1.00 to $1.07.
2 Non-IFRS financial measure; see “Non-IFRS Financial Measures and Operating Metrics” and accompanying tables for further explanations and reconciliations of non-IFRS measures to IFRS measures.
3 Turnover is defined as the total amount of stakes placed and accepted in betting.
Artificial Intelligence
Expanded SAS Viya uses generative AI to accelerate customer productivity
Leading data and AI platform helps explain and integrate large language models to augment existing processes; SAS Data Maker will address critical challenges without compromising sensitive data
LAS VEGAS, April 17, 2024 /PRNewswire/ — SAS INNOVATE — So many organizations have jumped on the GenAI bandwagon in the last year, but are those efforts delivering results yet? If the organization uses the SAS® Viya® data and AI platform, the answer is a resounding yes. Infused with large language model (LLM) orchestration strength, SAS Viya is already helping customers accelerate efficiency and productivity. Throughout 2024, SAS will continue delivering innovation by broadening its trustworthy GenAI footprint with the introduction of its own synthetic data generator – SAS Data Maker – and by offering industry-specific GenAI assistants.
Learn more about Viya LLM orchestration and other GenAI capabilities in this solution brief: Accelerate productivity with generative AI and SAS Viya.
“SAS’ guiding principle is everyone should be able to query data and perform complex analytical operations in every phase of the data and analytics life cycle, and generative AI is crucial in this democratization journey,” said Wiktor Markiewicz, Senior Market Research Analyst at IDC. “But most leaders don’t understand AI technology and how they can apply it meaningfully. Having an already trusted data and AI platform available removes the guesswork and kickstarts the generative AI journey.”
Georgia-Pacific and wienerberger rely on Viya for AI and GenAI capabilitiesManufacturer Georgia-Pacific is a SAS customer using Viya. “When challenges emerge with our manufacturing equipment or process, we leverage sensor data, business rules, recommender systems and generative AI to suggest the appropriate next best action and resolve the problem,” said Roshan Shah, Vice President, Collaboration & Support Center, Georgia-Pacific. “Streaming analytics and intelligent decision management support from SAS Viya helps us capture immediate value by making the right decisions as events occur.”
About Georgia-Pacific, SAS Executive Vice President and CTO Bryan Harris said, “One of SAS’ core strengths is our deep bench of industry knowledge. We understand manufacturing, and we understand Georgia-Pacific’s unique challenges. We help them appropriately scale LLM orchestration and manufacturing-specific GenAI assistant strategies so their employees can use those cutting-edge applications to troubleshoot real-time operational issues.”
Global brick manufacturer wienerberger also uses SAS for AI support. The company reduces energy consumption, cuts greenhouse gas emissions and improves product quality using SAS on Microsoft Azure. “We use AI and IoT analytics from SAS to connect all our data streams and analyze the entire production process,” said Florian Zittmayr, Team Lead for Data Science at wienerberger. “SAS Analytics brings intelligence to the kiln by helping our engineers and employees to gain valuable information about each step and identify specific target values to make the drying and firing of bricks more economical.”
And a global consumer goods manufacturer uses Viya and its GenAI capabilities to optimize warehouse space, allocate inbound shipments and compare “what-if” scenarios based on product demand. SAS helped develop an LLM-based digital assistant by dynamically updating SAS Visual Analytics dashboards so the company’s supply chain teams can easily save time and improve warehouse space usage with in-depth analytics. This conversational assistant allows both technical and business users to generate fast and accurate results and improve decision making using SAS’ trustworthy, explainable analytics.
Organizations are enthusiastic about adopting and deploying GenAI, but there’s often a gap between preparedness and execution. Learn more by reading the US Executive Summary from a new study: Generative AI Challenges and Potential Unveiled: How to Achieve a Competitive Advantage.
Viya stands out in the GenAI crowd because of pragmatic, industry-driven applicationsAs organizations explore GenAI, SAS prioritizes identifying industry-driven and ethically applied use cases. SAS enables secure adoption and fosters accelerated productivity and trusted results across diverse industries and regulatory landscapes. SAS’ GenAI functionality lives in leading products like Viya and SAS Customer Intelligence 360:
GenAI orchestration: Viya integrates external GenAI models with existing business processes and systems, orchestrating LLMs for end-to-end enterprise use cases. These capabilities are now available in SAS Viya.Viya Copilot: Enhances productivity for developers, data scientists and business users with a personal assistant that accelerates analytical, business and industry tasks. Viya Copilot offers diverse tools for tasks like code generation, data cleaning, data exploration, marketing planning, journey design and knowledge gap analysis. The first iteration of Viya Copilot is available through an invitation-only private preview.SAS Data Maker: Addresses data privacy and scarcity challenges by generating high-quality synthetic tabular data without compromising sensitive information, enabling organizations to address data privacy. SAS Data Maker is now available in private preview.Customer engagement. SAS continues to infuse GenAI capabilities into its flagship MarTech solution, SAS Customer Intelligence 360, to help marketers elevate the customer experience. SAS Customer Intelligence 360 already offers GenAI assistance on streamlining marketing planning, journey design and content and creative development. SAS is now introducing three new capabilities in SAS Customer Intelligence 360 for marketers: using GenAI to build recommended audiences based on natural language prompts, a chat experience to interpret audience data and a GenAI suggestion service for email subject lines.The GenAI functionality of Viya makes a meaningful difference to customers planning to:
Accelerate innovation: Seamlessly integrate GenAI models into decisioning workflows, AI/ML applications and existing business processes by using decisioning flow tools like SAS Intelligent Decisioning.Protect data: Support user privacy and security with robust data quality measures, including synthetic data generation, data minimization, anonymization and encryption, so sensitive information remains safeguarded.Create trustworthy and explainable results: Data experts can apply natural language processing techniques to preprocess data and explain the generated output, minimizing hallucinations and token costs.Enhance governance: Use built-in tools to create workflows that validate the life cycle of LLMs, including model risk management.Make more precise decisions: Quantitative decisioning capabilities, critical for successful GenAI reasoning, are built into the Viya platform.Today’s announcement was made at SAS Innovate, the data and AI experience for business leaders, technical users and SAS Partners. Keep up with the latest news from SAS by following @SASsoftwareNews on X/Twitter.
About SASSAS is a global leader in data and AI. With SAS software and industry-specific solutions, organizations transform data into trusted decisions. SAS gives you THE POWER TO KNOW®.
SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2024 SAS Institute Inc. All rights reserved.
Editorial Contact:Laura Fleek [email protected] 214-803-6692sas.com/news
Video – https://www.youtube.com/watch?v=D4rs5WqXySQ
Logo – https://mma.prnewswire.com/media/1250367/SAS_v1_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/expanded-sas-viya-uses-generative-ai-to-accelerate-customer-productivity-302118781.html
Artificial Intelligence
LTA’s Padel Programme Teams Up with Skylab for Enhanced Performance Analytics
MANCHESTER, England, April 17, 2024 /PRNewswire/ — Skylab, a UK-based specialist in sports technology and performance analysis, proudly announces its partnership with LTA Padel, solidifying its position as a premier provider of specialised services in the sports industry. This collaboration underscores Skylab’s commitment to excellence and showcases its ability to deliver innovative and diverse solutions tailored specifically for elite sports organisations like LTA Padel.
The LTA’s Padel performance programme in Great Britain will utilise Skylab’s Game Intelligence product and Performance Analysis services. The software will empower athletes and coaches alike with interactive and detailed match data, seamlessly integrated into intuitive dashboards that create automated video playlists. The Padel team at the LTA will gain a deeper understanding of padel at the elite level to support their talent identification, player pathway and coaching strategies as they strive to compete with the world’s best.
“Previously, Padel players lacked accurate and robust performance data, which made it impossible to analyse the opposition in detail. Coaches couldn’t answer their players’ key performance questions quickly, and performance directors had to rely on gut feeling and experience when evidencing what elite Padel looks like. However, our product and services provide practitioners with insights into the technical and tactical aspects of the game, as well as the physical demands required for elite-level performance. This allows practitioners to understand and predict the future performance of their players, enabling them to make data-informed decisions” says Ciaran Skinner, Business Development Manager, Skylab.
Skylab is a first-of-its-kind sports technology firm, offering tailored, market-leading Performance Analysis services and bespoke web platforms to elite sporting clients. It revolutionises how elite sports teams and individuals interact, use, and visualise their data. By packaging performance analysis with industry leading UX and bespoke software, partners will be in the position to make better decisions in sport.
For more information about Skylab and its services, please visit skylab.com or contact [email protected]
Notes
Website: www.skylab.com
https://skylab.com/padel-performance-insights/
Social:
LinkedIn – Skylab: https://www.linkedin.com/company/studio-skylab
LinkedIn – Skylab: Elite Performance Analysis: www.linkedin.com/company/skylab-epa/
About Skylab
Skylab is a first-of-its-kind sports technology firm, offering tailored, market-leading Performance Analysis services and bespoke web platforms to elite sporting clients. It revolutionises how elite sports teams and individuals interact, use, and visualise their data. By packaging performance analysis with industry leading UX and bespoke software, partners will be in the position to make better decisions in sport. Current clients include elite teams and organisations across Padel, Football, Athletics, Tennis, Rowing and more.
Photo – https://mma.prnewswire.com/media/2388380/skylab_sports_technology_performance_analysis.jpg
View original content:https://www.prnewswire.co.uk/news-releases/ltas-padel-programme-teams-up-with-skylab-for-enhanced-performance-analytics-302119847.html
Artificial Intelligence
Unisys Digital Workplace Solutions Receives HDI’s IT Support Center Recertification, Recognizing Continued Excellence in IT Support
Certification highlights the company’s ongoing optimization of IT support and recognizes Unisys as the only globally certified managed service provider
BLUE BELL, Pa., April 17, 2024 /PRNewswire/ — Unisys (NYSE: UIS) has achieved recertification through HDI’s IT Support Center Certification program, demonstrating the company’s commitment to exceeding IT support expectations and achieving biannual recertification. HDI is the leading organization dedicated to elevating technical support and service management across enterprises.
HDI’s Support Center Certification is based on an internationally recognized standard for best practices in IT support and global validation of organizations with support divisions that operate efficiently and effectively, ultimately leading to increased customer satisfaction and retention. The audit demonstrated that Unisys provides world-class desk services to its clients and that Unisys customer experience measures are significantly more advanced than those of most organizations.
“I congratulate the entire Unisys team on achieving HDI Support Center Certification for their Global Service Desk,” said Tara Gibb, senior director, HDI. “As an HDI-Certified Support Center, Unisys Global Service Desk is part of an elite circle of support centers dedicated to quality operations, continuous improvement, strategic vision, a positive work environment and high levels of customer service.”
This assessment of Unisys reflects a 15% increase in overall performance and significant strides since the last certification audit in 2021. Key strengths highlighted in the recertification report include adding the Experience Management Office into the overall delivery model, implementing 14 Experience Level Agreements (XLA) in the production environment and focusing on proactive business development predictive experiences. Unisys received high marks for overall leadership, strategy and policy, and people management.
“The recertification represents the continuous work of our team to optimize IT support operations, progress the maturity of our advanced Global Service Desk capability and maintain our commitment to helping our clients achieve breakthroughs with superior IT support,” said Patrycja Sobera, global vice president, Digital Workplace Solutions Delivery, Unisys.
Patrycja Sobera has also been highlighted as one of HDI’s Top 25 Thought Leaders for 2024, and Unisys has been named a finalist in four key categories of the 2024 HDI Global Service and Support Awards:
Best Service and Support ManagerBest Service Improvement InitiativeBest Customer ExperienceBest Use of TechnologyThe HDI Global Service and Support Awards 2024 winners will be revealed at HDI SupportWorld Live in May 2024. In 2023, Unisys was named the winner in the Best Culture and Best Support Organization categories.
To learn more about the company’s global service desk offerings, click here.
About Unisys
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, data and AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for 150 years, visit unisys.com and follow us on LinkedIn.
RELEASE NO.: 0417/9944Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.UIS-C
Logo – https://mma.prnewswire.com/media/2301438/Unisys_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/unisys-digital-workplace-solutions-receives-hdis-it-support-center-recertification-recognizing-continued-excellence-in-it-support-302119789.html
-
Artificial Intelligence5 days ago
In-Depth Analysis of Germany and France Data Center Markets: Germany Poised to Contribute Over $12.24 Billion Opportunities in the Next 6 Years – Arizton
-
Uncategorized6 days ago
Arm CEO Rene Haas will be delivering a Partner’s Event Speech at COMPUTEX 2024
-
Uncategorized6 days ago
BJEI: A New Record of High Performance in 2023 and a New Pattern of Diversified and Coordinated Development
-
Uncategorized6 days ago
Dimethyl Carbonate Market worth $1.9 billion by 2028 – Exclusive Report by MarketsandMarkets™
-
Uncategorized5 days ago
Integrity Food Marketing Joins Forces with CA Ferolie to Expand East Coast Reach from Maine to Florida
-
Artificial Intelligence5 days ago
CogX Festival Set to Debut in Los Angeles at Century Plaza on May 7th, 2024
-
Artificial Intelligence5 days ago
aelf Leads the Fusion of AI and Blockchain to Shape the Future of Technology
-
Uncategorized5 days ago
DFI Amplifies AI Capability for the Thriving EV Market and Beyond