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Content Analytics Market Poised for Steady Expansion with 20.4% Forecasted CAGR – Market.us Research

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New York, April 25, 2023 (GLOBE NEWSWIRE) — The global Content Analytics Market size was valued to be worth USD 5.7 billion in 2022. From 2023 to 2032, it is estimated to reach USD 34.8 billion growing at a CAGR of 20.4%.

Content analytics is the process of analyzing and drawing insights from unstructured content like text, audio, and video data. Advanced algorithms and machine learning techniques are employed to extract meaning from vast amounts of content, providing organizations with valuable insights that can guide business decisions. Content analytics has applications across many fields, such as marketing, customer experience, healthcare, and government.

Businesses can use content analytics to spot trends, monitor brand reputation and enhance customer engagement. Content analytics can be employed in healthcare to analyze medical records and clinical notes to improve patient outcomes. Government entities also utilize content analytics for monitoring social media and other online platforms for national security purposes. With the burgeoning amount of digital content produced, content analytics is becoming more essential in aiding organizations to make informed decisions, gain a competitive advantage, and stay ahead of the competition.
Content Analytics Market

To get additional highlights on major revenue-generating segments, Request a Content Analytics Market sample report at https://market.us/report/content-analytics-market/request-sample/

Key Takeaway:

  • Based on deployment, in 2022, the content analytics market was dominated by the cloud-based segment owing to the huge development potential and cost-effectiveness.
  • By application, in 2022, the text analytics segment dominated the largest market share.
  • Based on end-user, the healthcare segment holds a significant share in 2022.
  • In 2022, North America dominated the market with the highest revenue share of 51.2%.
  • Asia-Pacific is expected to have the highest CAGR among all regions, owing to prioritizing understanding customer preferences & experiences, and increasing the popularity of social media sites.

Factors affecting the growth of the Content analytics Market:

There are several factors that can have an impact on the growth of the Content Analytics market, including:

  • Increasing volume of digital content: As the amount of digital content continues to grow exponentially, the demand for content analytics tools is expected to increase. Businesses are increasingly depending on content analytics to extract meaningful insights from huge amounts of data to inform business decisions.
  • Advancement in technology: The development of advanced algorithms, AI, and ML is driving the growth of content analytics. These technologies enable content analytics tools to process & analyze large volumes of data quickly and accurately, which provides organizations with valuable insights in real-time.
  • Need for better customer experience: The need to improve customer engagement & experience is driving the adoption of content analytics in businesses. By analyzing customers’ behavior, preferences, and feedback businesses can tailor products & services to meet their needs.
  • Increasing use in healthcare: Content analytics is becoming more prevalent in the healthcare industry, with the rising use of electronic medical records & clinical notes. Analyzing this data will help healthcare providers improve patient outcomes & reduce costs.

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Top Trends in Content Analytics Market

The content analytics market is experiencing rapid growth due to several trends that are revolutionizing it. One notable development is the increasing adoption of machine learning (ML) and artificial intelligence (AI). ML and AI are being employed for speedy content analysis, giving businesses valuable insights into customer behavior that can be utilized for optimizing marketing strategies. Another trend in content analytics is sentiment analysis; companies can understand customer emotions and opinions about their brand better, leading to targeted marketing campaigns and improved customer engagement. Lastly, cloud-based content analytics are becoming more commonplace within businesses.

Market Growth

Recently, the content analytics market has seen steady growth due to factors such as the increasing volume of digital content, rising demand for real-time analytics, and increasing adoption of cloud-based solutions. The global content analytics market size was USD 5.7 billion in 2022, and it is projected to register a CAGR is 20.4% during this forecast period. North America is the world’s leading content analytics market, accounting for more than 51% of global consumption. This region’s content analytics market is being driven by factors such as the use of data management technologies, the presence of key players in the region, and expanding social network sites & e-commerce. However, the market growth can be restrained by factors like data privacy concerns, lack of skilled professionals, and the complexity of integrating content analytics tools into existing IT infrastructure. Overall, the content analytics market is expected to continue its growth driven by increasing demand for advanced analytics tools & technologies in the forecasted period.

Regional Analysis

North America is expected to be the leading market in content analytics, with a market share of 51.2% during the forecasted period. This region’s extensive use of data management technologies across various end-user industries makes it an ideal location for growth in various analytical tools – including content analytics tools. Major players such as SAP SE, Oracle, Microsoft Corporation, and IBM Corporation operate from U.S. facilities; furthermore, growing social network sites & e-commerce are expected to fuel expansion within this area as well.

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Scope of Report

Report Attribute Details
Market Value (2022) USD 5.7 billion
Market Size (2032) USD 34.8 billion
CAGR (from 2023 to 2032) 20.4%
North America Revenue Share 51.2%
Historic Period 2016 to 2022
Base Year 2022
Forecast Year 2023 to 2032

Market Drivers

Market expansion is being spurred on by numerous factors, including the growth of content analytics. Businesses are striving to gain a better understanding of customers and compete more effectively; content analytics solutions providing insight into preferences, behavior, and sentiment are essential. Furthermore, organizations must understand and analyze data generated through social media channels as well as other digital channels to optimize their marketing strategies.

The content analytics market is being driven by data-driven decision-making. Companies want to make informed decisions based on accurate information, so they require content analytics solutions that offer real-time analysis. These solutions can assist businesses in streamlining operations, increasing customer engagement, and fuelling growth. Cloud-based computing is becoming more commonplace which is fuelling the content analytics market. Businesses of all sizes can benefit from cloud-based solutions, which offer greater adaptability, scalability, and cost efficiency. Cloud-based content analytics solutions have become increasingly popular over time as businesses no longer need to make significant hardware or infrastructure investments to take advantage of content analysis.

Market Restraints

The content analytics market is facing several obstacles, such as a shortage of skilled professionals in data science and analytics, high costs to implement solutions, data privacy/security concerns, and a lack of standardized methodologies and frameworks. Furthermore, there is an array of solutions and approaches available which makes it challenging for organizations to select one that meets their requirements. This can cause confusion and inefficiency during the adoption and implementation of content analytics programs.

Market Opportunities

The content analytics market is expected to experience tremendous growth over the next several years, offering several exciting prospects. One of the key opportunities in the market is an increasing need for real-time analytics solutions, which provide businesses with instant insight into customer behavior and enable them to take immediate decisions. Particularly relevant in industries like e-commerce & social media, where customer behavior can shift rapidly. A further opportunity in the market is its rising focus on customer experience (CX) management. Businesses strive to distinguish themselves through superior customer service, creating a need for content analytics solutions that can assist organizations in understanding the demands & preferences of their customers. Analyzing customer feedback across multiple channels and recognizing opportunities for enhancing the overall customer experience are just some of the possibilities presented in the content analytics market. Artificial intelligence and machine learning technologies are expected to open new doors for businesses in this space.

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Report Segmentation of the Content Analytics Market

Deployment Insight

The cloud-based holds a significant share in the deployment segment i.e., 24.3% in 2022, and this segment drives the market in the deployment segment due to SaaS applications have seen exponential growth in enterprise adoption, due to their cost effectiveness and availability for small & medium-sized businesses who can now afford cloud deployment. Cloud-based solutions offer greater accessibility and user-friendliness due to their cloud-based nature.

Application Insight

Content analytics market share is dominated by text analytics with a share of 37.4% of the market in 2022, text analytics has become a widely adopted method by businesses as it offers insights from unstructured data, which businesses are increasingly producing as their digital content grows. Other factors contributing to its rise include an expanding importance in customer experience management and increased adoption of AI & ML techniques, as well as more cloud-based solutions becoming available. Text analytics continues to gain ground among other methods due to these advantages.

End-User Insight

The healthcare segment’s market share will remain dominant in the end-user segment in 2022, with 26.7% of revenue share due to the healthcare industry generating vast amounts of data in the form of patient information, electronic health records, medical images, and clinical trial results. By analyzing this information healthcare organizations can gain valuable insights into patient outcomes. Content analytics technology can be applied to healthcare data to detect patterns and trends, provide personalized treatments, and predict outcomes.

Recent Developments of the Content Analytics Market

  • In 2021, Microsoft launched the Microsoft Viva insights platform, which uses artificial intelligence for analyzing employee data & provides insights into employee well-being & productivity.
  • In July 2020, LivePerson Inc., a digital intelligence solution provider, recently unveiled LP insights. This innovative service transforms consumer voice data into actionable content by monitoring customers’ words, reasons for contact, purchasing patterns, behaviors, and emotions – all of which can be monitored, analyzed, and measured with LP insights. With its ready-to-use intelligence LP insights can provide to any computer and analyze chat transcript data.
  • In June 2020, IBM Corporation recently unveiled several enhancements and additions to IBM Watson Discovery in their Premium plan. Customers will enjoy an updated user interface, guided instructions for quick set-up using Watson Discovery for their specific use case, as well as content mining capabilities.

For more insights on the historical and Forecast market data from 2016 to 2032 – download a sample report at https://market.us/report/content-analytics-market/request-sample/

Key Market Segments:

Based on Deployment

  • Cloud-Based
  • On-Premises

Based on Application

  • Text Analytics
  • Web Analytics
  • Speech Analytics
  • Social Media Analytics
  • Other Applications

Based on End-User

  • Banking Financial Services, and Insurance
  • Healthcare
  • Retail & Consumer Goods
  • IT and Telecom
  • Media & Entertainment
  • Travel & Hospitality
  • Government
  • Other End-Users

By Geography

  • North America
    • The US
    • Canada
    • Mexico
  • Western Europe
    • Germany
    • France
    • The UK
    • Spain
    • Italy
    • Portugal
    • Ireland
    • Austria
    • Switzerland
    • Benelux
    • Nordic
    • Rest of Western Europe
  • Eastern Europe
    • Russia
    • Poland
    • The Czech Republic
    • Greece
    • Rest of Eastern Europe
  • APAC
    • China
    • Japan
    • South Korea
    • India
    • Australia & New Zealand
    • Indonesia
    • Malaysia
    • Philippines
    • Singapore
    • Thailand
    • Vietnam
    • Rest of APAC
  • Latin America
    • Brazil
    • Colombia
    • Chile
    • Argentina
    • Costa Rica
    • Rest of Latin America
  • Middle East & Africa
    • Algeria
    • Egypt
    • Israel
    • Kuwait
    • Nigeria
    • Saudi Arabia
    • South Africa
    • Turkey
    • United Arab Emirates
    • Rest of MEA

Competitive Landscape

Major companies are continuously investing in R&D for enhancing their offerings & gain a competitive advantage. The market is highly competitive with the presence of several established players and a large number of startups offering innovative solutions. As the demand for content analytics solutions continues to grow, companies are expected to focus on strategic partnerships, acquisitions, and collaborations for expanding their market share & stay competitive.

Listed below are some of the most important content analytics industry players.

Key Market Players:

  • Adobe Systems Inc.
  • Clarabridge Inc.
  • International Business Machines (IBM) Corporation
  • Microsoft Corporation
  • NICE Systems Ltd.
  • Oracle Corporation
  • OpenText Corporation
  • SAS Institute Inc.
  • SAP SE
  • Verint Systems Inc.
  • Interactive Intelligence Group Inc.
  • Other Key Players

Browse More Related Reports:

  • Life science analytics market was valued at USD 9 billion and is expected to grow to around USD 19 billion in 2032. Between 2023 and 2032, this market is estimated to register a CAGR of 8%.
  • Retail Analytics Market size is expected to be worth around USD 39.6 Billion by 2032 from USD 5.7 Billion in 2022, growing at a CAGR of 22% during the forecast period from 2023 to 2032.
  • Contact center analytics market size was valued at USD 1,360 billion in 2021 and is projected to reach a valuation of USD 8243.98 billion by 2032 at a CAGR of 17.8%, between 2023 and 2032.
  • Workforce Analytics Market is expected to grow at a CAGR of roughly 16.5% over the next ten years and will reach USD 2,951.2 million in 2028, from USD 641.6 million in 2018.
  • Diving computer market was estimated at $414.68 million in 2022 and expected to increase 2.9% per annum from 2022-2032.

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Car as a Connected Living Ecosystem worth USD 1.5 trillion by 2035 | MarketsandMarkets

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CHICAGO, May 9, 2024 /PRNewswire/ — Car as a Connected Living Ecosystem is estimated to grow from USD 8 billion in 2023 to more than USD 1.5 trillion by 2035 at the CAGR of 54.5%. according to a new report by MarketsandMarkets. Factors such as technology developments and advanced connectivity levels across automotive OEMs and customer perceptions & service expectations from connected cars are driving the growth of the car as a connected living ecosystem market. Customers, especially the GenZ customers and customers paying a premium for the advanced connectivity, expect to see a range of connected features such as advanced safety, remote vehicle features, security, car-home connectivity, and EV & energy management services. Almost all OEMs such as Mercedes Benz, BMW, Stellantis, VW and others are aggressively focused on the connected car market to earn new revenue streams.

Download an Illustrative overview: https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=32781103
Car as a Connected Living Ecosystem Scope:
Report Coverage
Details
Market Revenue in 2023
USD 8 billion
Estimated Value by 2035
USD 1.5 trillion
Growth Rate
Poised to grow at a CAGR of 54.5%
Market Size Available for
2023–2035
Forecast Period
2024–2035
Forecast Units
Value (USD Billion – Trillion)
Report Coverage
Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Segments Covered
Connected Living (through the car) Market by Segments – In-car connectivity, Connected Energy, Connected Aftermarket, Connected Health, and other
Geographies Covered
Global
Report Highlights
Updated financial information / product portfolio of players
Key Market Opportunities
Greenfield Market
Key Market Drivers
Advanced Technologies & Customer Propensity to Adopt
The car is emerging as the new smartphone.
Connected cars have moved beyond being data generating machines for fleet management and safety compliance. Connected cars have emerged as the golden goose for automakers, with its ability to drive continuous revenues across lifetime. The cars are capable of performing almost any function that is offered by our smartphones today and even more, offering comprehensive connected living solutions at the touch of a button. The cars can remotely unlock, drive and navigate themselves, save themselves from potential hazards and security threats, manage energy requirements, offer in-car marketplaces with integrated payment platforms, entertain passengers, take care of their health and homes, manage work diaries, civil responsibilities, and can integrate the physical and virtual realm.
The In-Car Connectivity segment is expected to dominate the digital connected living services market.
There services are expected to be available to customers at an annual cost of $1,600 by 2035. Over the next decade, OEMs must identify their connectivity and subscription revenue strategy – in-car experience is expected to earn the lion’s share of revenue at 87% with health, energy, and aftermarket developing as formidable segments. However, the key challenge is to strike the right balance between subscription costs and customer willingness to pay.
The wider ecosystem of connected car offers further growth potential.
OEMs stand to gain further through developing competencies in the wider automotive ecosystem such as energy management services and connected insurance. Tesla, Hyundai, GM, and Ford are not just selling EVs but the entire spectrum of services such as renewable energy generation, energy storage, and V2G technology, required for energy independence. Tesla, GM, and JLR are leveraging connected vehicle data to offer connected insurance services underwritten by insurance companies. A third revenue stream is data monetization partnerships with various stakeholders such as cities, automotive workshops, and others. Several other revenue streams could emerge from a single connected car.
From being able to communicate with drivers, offering AR based driver assist and autonomous driving systems and automatically managed maintenance systems, to managing energy services, insurance and healthcare through the car’s ecosystem. 6G connectivity, V2X technology, and VR repair and maintenance will change the way customers experience the car.
Inquiry Before Buying: https://www.marketsandmarkets.com/Enquiry_Before_BuyingNew.asp?id=32781103 
Key Market Players of Car as a Connected Living Ecosystem Industry:
Major players in the Car as a Connected Living include Mercedez Benz (Germany), BMW (Germany), VW (Germany), Stellantis (Netherlands), Hyundai (South Korea), Toyota (Japan), GM (USA), Ford (USA), Nio (China), Xpeng (China). All OEMs offer vary levels of connectivity solutions through the car.
Get 10% Free Customization on this Report: https://www.marketsandmarkets.com/requestCustomizationNew.asp?id=32781103 
Car as a Connected Living Ecosystem Industry Recent Developments:
In January 2024, Mercedes Benz unveiled its AI powered MBUX Virtual Assistant.In January 2024, Stellantis acquired Artificial Intelligence Technologies and IP from CloudMade for advanced connectivity features.In January 2024, GM introduced OnStar connectivity features in Saudi Arabia.Car as a Connected Living Ecosystem Size – Key Benefits of Buying the Report:
The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the connected living solutions.This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies.The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.             This report provides insights on:
Analysis of key drivers (advanced technologies, customer propensity to adopt), restraints (cost of technology development), challenges (undertaking strategic partnerships), and opportunities (first mover advantage).Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the connected living space.Market Development: Comprehensive information about lucrative markets – the report analyses the future of connected living solutions through the car.Market Diversification: Exhaustive information about new products & services, recent developments, and investments in the connected living space.Competitive Assessment: Competitor benchmarking to understand ket industry connected living service offerings.Get access to the latest updates on Car as a Connected Living Ecosystem Industry Growth
Related Reports:
Connected Car Market – Global Forecast to 2026
India Connected Car Market – Forecast to 2025
Connected Rail Market – Global forecast to 2027
Connected Motorcycle Market – Global Forecast to 2027
About MarketsandMarkets™:
MarketsandMarkets™ has been recognized as one of America’s best management consulting firms by Forbes, as per their recent report.
MarketsandMarkets™ is a blue ocean alternative in growth consulting and program management, leveraging a man-machine offering to drive supernormal growth for progressive organizations in the B2B space. We have the widest lens on emerging technologies, making us proficient in co-creating supernormal growth for clients.
Earlier this year, we made a formal transformation into one of America’s best management consulting firms as per a survey conducted by Forbes.
The B2B economy is witnessing the emergence of $25 trillion of new revenue streams that are substituting existing revenue streams in this decade alone. We work with clients on growth programs, helping them monetize this $25 trillion opportunity through our service lines – TAM Expansion, Go-to-Market (GTM) Strategy to Execution, Market Share Gain, Account Enablement, and Thought Leadership Marketing.
Built on the ‘GIVE Growth’ principle, we work with several Forbes Global 2000 B2B companies – helping them stay relevant in a disruptive ecosystem. Our insights and strategies are molded by our industry experts, cutting-edge AI-powered Market Intelligence Cloud, and years of research. The KnowledgeStore™ (our Market Intelligence Cloud) integrates our research, facilitates an analysis of interconnections through a set of applications, helping clients look at the entire ecosystem and understand the revenue shifts happening in their industry.
To find out more, visit www.MarketsandMarkets™.com or follow us on Twitter, LinkedIn and Facebook.
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Infosys and Formula E Strike New Partnership to Enable Next-Gen Fan Experiences Powered by AI and Digital Innovations

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This multi-year technology association will provide in-race insights, fan engagement, and sustainability solutions for the world’s first all-electric motorsport
BENGALURU, India, May 9, 2024 /PRNewswire/ — Infosys (NSE : INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced a strategic three-year partnership with the ABB FIA Formula E World Championship, the global motorsport championship for electric cars, as its official Digital Innovation Partner. Through this collaboration, Infosys will provide in-race analytics, unlock fan engagement experiences, and enhance sustainability reporting and tracking for the Formula E championship.

The partnership between Infosys and Formula E will focus on three core areas: fan growth, technology innovation, and continued environmental stewardship.
Creating a new Fan Customer Data Platform: With the aim of engaging 500 million fans by 2030, Infosys will help build an AI-powered Fan Customer Data Platform for Formula E to unlock deep fan engagement and personalization opportunities, allowing Formula E to better serve its growing global fan base.In-race insights and Driver Statistics: Leveraging Infosys Topaz, an AI-first suite of offerings using generative AI technologies, the collaboration aims to provide real-time insights and real time driver statistics during races, enhancing the overall viewing experience for fans.An enhanced sustainability data management tool: With the objective of playing a pivotal role in supporting Formula E’s carbon reduction target of 45% by 2030, Infosys will work to transform the sport’s carbon reporting capabilities by using AI to improve accuracy, reliability, and traceability of data collection, and setting new standards in sustainability assessments for the championship.Jeff Dodds, Chief Executive Officer, Formula E, said, “Infosys’ expertise in cutting-edge technologies makes them the ideal partner to help us drive the future of electric motorsport. We are excited to work with them to deliver exceptional experiences for our global fan base and further strengthen Formula E’s position as a leader in sustainable, digital-first sports. Infosys’ commitment to sustainability and innovation aligns perfectly with our vision, and we are confident that this collaboration will unlock new avenues in our key focus areas.”
Sumit Virmani, EVP & Global Chief Marketing Officer, Infosys, said, “Infosys has built and nurtured several strategic sports collaborations globally. We are now delighted to partner with Formula E, a visionary motorsport series, that shares our passion for sustainability and AI-led innovation. This strategic collaboration will showcase our AI, digital, and analytics prowess, elevating the fan experience, while enhancing Formula E’s sustainability goals. Together, we aim to redefine the possibilities in electric motorsport.”
As a brand, Infosys has been successfully associated with the global tennis ecosystem for nine years through strong partnerships with Roland-Garros, Australian Open, ATP, and the International Tennis Hall of Fame. In addition, we continue to accelerate brand momentum through our collaboration with the Madison Square Garden, including key MSG properties New York Knicks, New York Rangers, and the Madison Square Garden Arena. Through all these partnerships, Infosys has successfully demonstrated how it brings to life the benefits of AI into sports.
About Formula E and the ABB FIA Formula E World Championship
As the world’s first all-electric FIA World Championship and the only sport certified net zero carbon since inception, the ABB FIA Formula E World Championship brings dramatic racing to the heart of some of the world’s most iconic cities providing an elite motorsport platform for the world’s leading automotive manufacturers to accelerate electric vehicle innovation.
The Formula E network of teams, manufacturers, partners, broadcasters, and host cities are united by a passion for the sport and belief in its potential to accelerate sustainable human progress and create a better future for people and planet.
www.FIAFormulaE.com 
About Infosys
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, our ability to attract and retain personnel, our transition to hybrid work model, economic uncertainties, technological innovations such as Generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2023. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.
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Latest VIPRE Security Group Email Threat Trends Research Exposes Global Phishing and Malware Threat Landscape

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The US, UK, Ireland, and Japan emerge as the main source of spam; manufacturing, government, and IT sectors are most victimized; Pikabot top malware family 
LONDON, May 9, 2024 /PRNewswire/ — VIPRE Security Group, a global leader and award-winning cybersecurity, privacy, and data protection company, today released its Q1 2024 Email Threat Trends report, based on an analysis of 1.8 billion emails. The findings reveal the evolving landscape of email-based threats and emerging tactics malicious actors are employing.

The US, UK, Ireland, and Japan top the spam sources listThe report identifies the US as the top source of spam emails globally, followed by the U.K., Ireland, and Japan. The US, UK, and Canada are the top three countries most subjected to email-based attacks.
Attackers aim at the manufacturing sectorThe manufacturing, government, and IT sectors are the most victimized by malicious actors. In Q1 2024, the manufacturing sector suffered 43% of email-based attacks, with the government (15%) and IT (11%) trailing well behind. This is a change from Q1 2023, when attackers targeted the financial (25%), healthcare (22%), and education (15%) sectors most often.
Scams surpassing phishing This research warns that ‘scams’ within the spam category are growing in popularity among cybercriminals, overtaking phishing emails in the first quarter of 2024.
There’s been a notable increase in phishing emails masquerading as communications from Human Resources, falsely claiming to relate to employee benefits, compensation, or insurance within a company. These emails contain malicious attachments in .html or .pdf formats, featuring phishing QR codes that redirect recipients to phishing sites upon scanning.
New phishing trends and techniquesIn email phishing campaigns, 75% of emails leverage links, 24% favor attachments, and 1% use QR codes. Attackers are employing links in phishing emails for URL redirection (54%), compromised websites (22%), and newly created domains (15%).
Emerging tactics employed by cybercriminals to execute phishing attacks include the use of .ics calendar invite and .rtf attachment file formats to trick recipients into opening malicious content.
Malspam links and top malware familyEncouraged by the success of password-oriented phishing emails that use links, cybercriminals are opting for malicious links in malspam emails instead of attachments. Malware is increasingly being hidden in cloud storage platforms such as Google Drive. The use of malware-based emails employing attachments has increased to 22% in Q1 2024, from only 3% in Q1 2023.
Due to the void left by the dismantled Qakbot malware, Pikabot has emerged as the top malware family, with IceID a distant second.
Exploiting software vulnerabilitiesCriminals are exploiting a web application vulnerability, most notably Reflected Cross-Site Scripting (XSS), focusing on the tag attribute “href”, to circumvent detection by using a variety of tactics such as images as the entire email content, encoding URLs, and directing the victim through multiple URLs.
Malicious actors are also finding success with thread hijacking of NTLM (NT LAN Manager), a security protocol used by Microsoft Windows operating systems for authentication. By hijacking the authentication thread, attackers extract NTLM challenge-response hashes from legitimate SMB (Server Message Block) sessions, to enable them to impersonate authenticated users and gain unauthorized access.
“Criminals are using email with success to scam, infiltrate networks, and unleash malicious payloads,” warns Usman Choudhary, Chief Product and Technology Officer, VIPRE Security Group. “We’re witnessing bad actors relentlessly exploiting human vulnerabilities and software flaws, circumventing email gateways and security measures with alarming precision. Robust email and endpoint defenses, coupled with a vigilant human frontline, remain our strongest defense against these unyielding attacks.”
To read the full report, click here: VIPRE’s Email Threat Trends Report: Q1 2024.
VIPRE leverages its unique understanding of email security to equip organizations with the information they need to protect themselves. This report is based on proprietary intelligence gleaned from round-the-clock vigilance of the cybersecurity landscape.
About VIPRE Security Group VIPRE Security Group, part of Ziff Davis, Inc., is a leading provider of internet security solutions purpose-built to protect businesses, solution providers, and home users from costly and malicious cyber threats. With over 25 years of industry expertise, VIPRE is one of the world’s largest threat intelligence clouds, delivering exceptional protection against today’s most aggressive online threats. Our award-winning software portfolio includes next-generation antivirus endpoint cloud solutions, advanced email security products, along with threat intelligence for real-time malware analysis, and security awareness training for compliance and risk management. VIPRE solutions deliver easy-to-use, comprehensive layered defense through cloud-based and server security, with mobile interfaces that enable instant threat response. VIPRE is a proud Advanced Technology Partner of Amazon Web Services operating globally across North America and Europe.
The group operates under various brands, including VIPRE®, StrongVPN®, IPVanish®, Inspired eLearning®, Livedrive®, and SugarSync®. www.VIPRE.com

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