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Mobile Phone Insurance Ecosystem Market Size Will Attain USD 91.56 Billion by 2030 Growing at 12.54% CAGR – Exclusive Report by Zion Market Research | Global Mobile Phone Insurance Ecosystem Market Size, Share, Trends Analysis Report

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NEW YORK, United States, June 06, 2023 (GLOBE NEWSWIRE) — Zion Market Research has published a new research report titled “Mobile Phone Insurance Ecosystem Market By Type (Accidental, ElectricMobile Phone Insurance Ecosystem Market By Type (Accidental, Electrical/Mechanical Breakdown, Theft Or Loss, Others), By Sales Channel (Direct Channel, Indirect Channel), And By Region – Global And Regional Industry Overview, Market Intelligence, Comprehensive Analysis, Historical Data, And Forecasts 2023 – 2030” in its research database.

“According to the latest research study, the demand of global Mobile Phone Insurance Ecosystem Market size & share in terms of revenue was valued at USD 26.7 billion in 2022 and it is expected to surpass around USD 91.56 billion mark by 2030, growing at a compound annual growth rate (CAGR) of approximately 12.54% during the forecast period 2023 to 2030.”

What is Mobile Phone Insurance Ecosystem? How big is the Mobile Phone Insurance Ecosystem Industry?

Report Overview:

Mobile phone insurance ecosystem refers to the network of services and providers that offer protection and coverage for mobile phones against theft, loss, damage, and other risks. The ecosystem typically includes insurance companies, mobile phone manufacturers, telecommunications providers, and third-party insurance providers. Mobile phone insurance plans offer customers peace of mind and financial protection in the event of unexpected incidents, and can also help to drive customer loyalty and retention.

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Insurance providers in the mobile phone insurance ecosystem typically offer a range of plans with varying coverage levels, deductibles, and premiums. With the increasing prevalence of smartphones and the high cost of device replacements, mobile phone insurance is becoming an increasingly popular option for consumers. The mobile phone insurance ecosystem is a dynamic and rapidly evolving market, with new players and technologies continually emerging.

Get a Free Sample PDF of this Research Report for more Insights with a Table of Content, Research Methodology, and Graphs – https://www.zionmarketresearch.com/sample/mobile-phone-insurance-ecosystem-market

(A free sample of this report is available upon request; please contact us for more information.)

Our Free Sample Report Consists of the Following:

  • Introduction, Overview, and in-depth industry analysis are all included in the updated report.
  • Provide detailed chapter-by-chapter guidance on Request
  • Updated Regional Analysis with Graphical Representation of Size, Share, and Trends
  • Includes Tables and figures have been updated
  • The most recent version of the report includes the Top Market Players, their Business Strategies, Sales Volume, and Revenue Analysis
  • Zion Market Research Methodology


Global Mobile Phone Insurance Ecosystem Market:

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Growth Factors

The global mobile phone insurance ecosystem market is being driven by various factors, such as the increasing adoption of smartphones, growing awareness about the benefits of mobile phone insurance, and rising disposable incomes. The market presents numerous opportunities for growth, including the development of new insurance products and services, expansion into emerging markets, and the adoption of advanced technologies such as machine learning and artificial intelligence for improved risk assessment and fraud detection.

Restraints

However, there are also several challenges and restraints that companies operating in this market must contend with, such as the high cost of insurance premiums, complex and opaque policies, the prevalence of fraudulent claims, and the need for enhanced cybersecurity measures.

In addition, the mobile phone insurance ecosystem industry is highly competitive, with a large number of established players and new entrants vying for market share. Keeping pace with evolving regulatory frameworks and legal requirements is also an ongoing challenge. Success in the mobile phone insurance ecosystem market requires companies to remain agile and innovative in the face of these challenges and to continually adapt to changing market dynamics.

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Directly Purchase a copy of the report with TOC @ https://www.zionmarketresearch.com/buynow/su/mobile-phone-insurance-ecosystem-market

Report Scope

Report Attribute Details
Market Size in 2022 USD 26.7 Billion
Projected Market Size in 2030 USD 91.56 Billion
CAGR Growth Rate 12.54% CAGR
Base Year 2022
Forecast Years 2023-2030
Key Market Players Apple Inc., AmTrust International, Allianz, Aviva, Asurion, ASSURANT, INC., American International Group, Inc., BlackBerry, Brightstar Corp., Microsoft Corporation, GoCare Warranty Group, IAG (Insurance Australia Group), Geek Squad, Xiaomi, Symantec Corporation, Sony Mobile Communications, Samsung Electronics, and LG Electronics among others.
Key Segment By Type, By Sales Channel, and By Region.
Major Regions Covered North America, Europe, Asia Pacific, Latin America, and the Middle East &, Africa
Purchase Options Request customized purchase options to meet your research needs. Explore purchase options

Mobile Phone Insurance Ecosystem Market: Segmentation Analysis

The global mobile phone insurance ecosystem market is segmented based on type, sales channel, and region.

Based on type, the market is segmented into Accidental, Electrical/Mechanical Breakdown, Theft or Loss, and others. The accidental segment of the mobile phone insurance ecosystem market is expected to witness significant growth in the coming years, driven by the increasing risk of accidents and damage to mobile devices. Accidental damage can occur due to various reasons such as drops, spills, and collisions, and can result in costly repairs or replacements for the device owner.

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As a result, more consumers are opting for mobile phone insurance plans that cover accidental damage. Insurance providers are offering a range of accidental coverage options, including full accidental damage coverage and accidental damage with deductibles. The growing demand for accidental coverage, coupled with the increasing prevalence of smartphones, is expected to drive growth in the accidental segment of the mobile phone insurance ecosystem industry.

Based on sales channel, the market is bifurcated into direct channel and indirect channel. The direct channel segment held the dominating market share in 2022 and is further projected to grow rapidly during the forecast period. Direct channels refer to the sale of insurance policies directly to customers through channels such as websites, mobile applications, or call centers.

This channel allows for greater control over the customer experience and offers a more personalized approach to insurance sales. It also allows insurance providers to collect valuable customer data and insights for targeted marketing and product development. The growing demand for mobile phone insurance, coupled with advancements in digital technologies and changing consumer behaviors, is expected to drive growth in the direct channel segment of the mobile phone insurance ecosystem market in the coming years.

The global Mobile Phone Insurance Ecosystem market is segmented as follows:

By Type

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  • Accidental
  • Electrical/Mechanical Breakdown
  • Theft Or Loss
  • Others

By Sales Channel

  • Direct Channel
  • Indirect Channel

Browse the full “Mobile Phone Insurance Ecosystem Market By Type (Accidental, Electrical/Mechanical Breakdown, Theft Or Loss, Others), By Sales Channel (Direct Channel, Indirect Channel), And By Region – Global And Regional Industry Overview, Market Intelligence, Comprehensive Analysis, Historical Data, And Forecasts 2023 – 2030″– Report at https://www.zionmarketresearch.com/report/mobile-phone-insurance-ecosystem-market

Competitive Landscape

Some of the main competitors dominating the global Mobile Phone Insurance Ecosystem market include – 

  • Allianz
  • AmTrust International
  • Apple Inc.,
  • Assurant, Inc.
  • Asurion
  • AT&T
  • Aviva
  • AXA
  • rightstar Corporation
  • Chubb
  • Deutsche Telekom
  • Liberty Mutual
  • Pier Insurance Managed Services
  • Samsung Electronics
  • SoftBank
  • Sprint Corporation
  • T-Mobile USA
  • Verizon Wireless
  • Vodafone Group
  • Zurich Insurance Group

 Key Insights from Primary Research:

  • According to the analysis shared by our research analyst, the Mobile Phone Insurance Ecosystem market is likely to expand at a CAGR of around 12.54% during the forecast period (2023-2030).  
  • In terms of revenue, the Mobile Phone Insurance Ecosystem market size was valued at around US$ 26.7 billion in 2022 and is projected to reach US$ 91.56 billion by 2030.
  • The increasing prevalence of smartphones and the growing dependence on mobile devices for communication, entertainment, and business purposes is driving the demand for mobile phone insurance ecosystem market.
  • Based on type, the accidental segment held the largest market share in 2022.
  • Based on sales channel, the direct channel segment held the dominating market share in 2022.
  • Based on region, the North America region held the largest market share in 2022.

Have Any Query? Ask Our Experts: https://www.zionmarketresearch.com/inquiry/mobile-phone-insurance-ecosystem-market

Key questions answered in this report:

  • What is the market size and growth rate forecast for Mobile Phone Insurance Ecosystem industry?
  • What are the main driving factors propelling the Mobile Phone Insurance Ecosystem Market forward?
  • What are the leading companies in the Mobile Phone Insurance Ecosystem Industry?
  • What segments does the Mobile Phone Insurance Ecosystem Market cover?
  • How can I receive a free copy of the Mobile Phone Insurance Ecosystem Market sample report and company profiles?

Key Offerings:

  • Market Size & Forecast by Revenue | 2023−2030
  • Market Dynamics – Leading Trends, Growth Drivers, Restraints, and Investment Opportunities
  • Market Segmentation – A detailed analysis By Type, By Sales Channel, and By Region
  • Competitive Landscape – Top Key Vendors and Other Prominent Vendors

Request for Customization on this Report as per your requirements – https://www.zionmarketresearch.com/custom/5757

(We tailor your report to meet your specific research requirements. Inquire with our sales team about customising your report.)

Regional Analysis:

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The North America region held the largest mobile phone insurance ecosystem market share in 2022 and is further anticipated to grow exponentially during the forecast period. The region is home to a large and growing number of smartphone users, who are increasingly seeking protection and coverage for their devices against theft, loss, damage, and other risks.

Insurance providers in North America are offering a wide range of mobile phone insurance plans with varying levels of coverage, deductibles, and premiums to meet the needs and preferences of customers.

The adoption of advanced technologies such as machine learning and artificial intelligence for improved risk assessment and fraud detection is also expected to drive growth in the region. Furthermore, the growing demand for mobile phone insurance among business users and the emergence of new distribution channels, such as e-commerce and mobile applications, are likely to further fuel growth in the North America mobile phone insurance ecosystem industry.

By Region

  • North America
    • U.S.
    • Canada
    • Rest of North America
  • Europe
    • France
    • UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Rest of Asia Pacific
  • The Middle East & Africa
    • Saudi Arabia
    • South Africa
    • Rest of the Middle East & Africa
  • Latin America
    • Brazil
    • Argentina
    • Rest of Latin America

Recent Developments

  • In March 2021, SquareTrade launched a new mobile phone insurance product that offers coverage for lost or stolen devices, in addition to the standard protection against accidental damage. The product, called “Lost and Stolen Protection,” is available to both new and existing SquareTrade customers and provides up to $1,000 in coverage for lost or stolen devices. This move is aimed at addressing the growing concern among smartphone users about the risk of theft and loss, and offers an additional layer of protection for customers.
  • In October 2021, Assurant announced the acquisition of HYLA Mobile, a leading provider of mobile device trade-in and reuse solutions. This acquisition is expected to enhance Assurant’s position in the mobile phone insurance ecosystem market by providing a more comprehensive suite of solutions to customers. HYLA Mobile’s expertise in device trade-in and refurbishment will allow Assurant to offer more sustainable and cost-effective solutions to customers, while also reducing waste and supporting the circular economy.
  • In September 2021, Apple introduced a new AppleCare+ plan for iPhone that offers coverage for up to five years, the longest coverage period available in the market. The plan covers accidental damage, including up to two incidents of theft or loss per year, and includes 24/7 priority access to Apple support. The move is aimed at increasing customer loyalty and retention, as well as addressing the growing demand for longer-term coverage and protection for mobile devices. The plan is available to customers who purchase a new iPhone, or within 60 days of their iPhone purchase.

To know an additional revised 2023 list of market players, request a brochure of the report: https://www.zionmarketresearch.com/requestbrochure/mobile-phone-insurance-ecosystem-market

FREQUENTLY ASKED QUESTIONS

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  • What is mobile phone insurance ecosystem?
  • At what CAGR, the global mobile phone insurance ecosystem market will expand during forecast years?
  • What will be the market value of global mobile phone insurance ecosystem market by the end of 2030?
  • What are the factors driving the global mobile phone insurance ecosystem market growth?
  • Which region will contribute notably towards the mobile phone insurance ecosystem market value?
  • Who are the leading players in the global mobile phone insurance ecosystem market?

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Artificial Intelligence

Asia Mobiliti Applauded by Frost & Sullivan for Powering Intelligent Urban Mobility and Offering Customer Value with Its MaaS Solutions

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Asia Mobiliti’s efficient, sustainable, and interconnected mobility solutions improve user experience, reduce congestion and environmental impact, and reshape urban spaces.
SAN ANTONIO, June 26, 2024 /PRNewswire/ — Frost & Sullivan recently researched the mobility-as-a-service (MaaS) industry and, based on its analysis, recognizes Asia Mobiliti with the 2024 Asia-Pacific (APAC) Customer Value Leadership Award. As a pioneering start-up, the company has dedicated itself to reshaping urban mobility by actively developing innovative data products. It specializes in designing, engineering, and operating a cutting-edge data platform aimed at powering intelligent urban mobility. The platform seamlessly connects fleet operators, transport providers, transit authorities, and end users through a data-driven approach. The company’s comprehensive suite of products and services include:

Internet of Things (IoT) and Machine Learning powered digital city solutionsMaaS technologiesDemand-Responsive Transit systemsMobility data servicesAsia Mobiliti’s unique mobility platform integrates IoT and telematics with journey planning, enabling it to lead transport digitalization. The company catalyzes innovative data-driven and artificial intelligence solutions for the transit and mobility ecosystem, facilitating the widespread adoption of MaaS across emerging markets. Asia Mobiliti is at the forefront of revolutionizing intelligent urban mobility, offering diverse products and services. The company’s connected vehicle systems provide real-time tracking and monitoring capabilities for vehicles and fleets. These systems have analytics tools that optimize routes, enhance fuel efficiency, and improve fleet performance. Asia Mobiliti places a significant emphasis on mobility data services, utilizing the power of data to offer valuable insights for informed decision-making processes. Over the long term, it envisions reducing congestion, reducing environmental impact, and reshaping urban spaces while replacing spaces traditionally reserved for parking and traffic with more sustainable, natural living spaces.
Ming Lih Chan, industry principal for Frost & Sullivan’s mobility practice, observed, “Asia Mobiliti disrupts the traditional transportation system model and promotes the development of public travel needs. Its MaaS integrates multiple transportation modes and combines private and public modes of transport with demand-responsive services, which sustainably meets the different needs of the public.”
Asia Mobiliti’s Trek Rides and Trek App solutions represent a paradigm shift in urban mobility. Trek Rides, an on-demand transit service, efficiently fills the first-mile/last-mile gaps by merging the convenience of ride-hailing with the dedicated supply of public transport. This reduces traffic congestion, lowers travel costs, and facilitates the shift towards net-zero emission goals. Trek’s MaaS engine employs advanced algorithms for comprehensive multimodal journey planning, ensuring the seamless integration of various transportation modes. Additionally, Trek API facilitates integration with 3rd-party systems and super apps. Asia Mobiliti’s unique selling proposition lies in its compelling price/performance value within the highly competitive mobility services landscape, granting it a distinctive competitive edge in effectively addressing a broad spectrum of client needs.
“Asia Mobiliti underlines its supremacy in the MaaS sector through its strategic commitment to collaboration and customization. The company is a pivotal partner for governments, transit authorities, and large clients, offering a user-friendly platform backed by cutting-edge technology. Asia Mobiliti earns recognition as the best-in-class provider in the dynamic MaaS landscape for its operational efficiency, consistent revenue growth, and forward-looking expansion strategy,” added Norazah Bachok, best practices research analyst at Frost & Sullivan. As a cost-effective and innovative market player, the company solidifies its position by delivering exceptional client value.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s unique focus on augmenting the value that its customers receive, beyond simply good customer service, leading to improved customer retention and customer base expansion.
Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact us: Start the discussion.
Contact:
Tarini SinghP: +91 9953764546E: [email protected] 
About Asia MobilitiFounded in 2018 and based in Kuala Lumpur, Malaysia, Asia Mobiliti is an award-winning, Malaysia Digital status company providing a Mobility-as-a-Service (MaaS) platform and digital city solutions designed and engineered for the developing world. We adopt a technology platform approach with a core software-defined engine that is capable of spawning innovative mobility solutions that encompass Internet of Things (IoT)-enabled advanced telematics, machine learning-based mobility-as-a-service technology, as well as a wide variety of transit technologies, such as demand-responsive transit, transport service analytics, condition monitoring for rail and road and account-based ticketing and payments.
For more information, visit asiamobiliti.com or email [email protected]
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Artificial Intelligence

More than 150,000 money laundering accounts detected in APAC

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Region sees 108% increase in voice scams as fraudsters continue shift to mobile
MELBOURNE, Australia and MUMBAI, India, June 25, 2024 /PRNewswire/ — A new financial crime report out today details how criminal organizations in the APAC region now outsource the laundering of money stolen via scams to international syndicates specializing in this cleaning. BioCatch identified and helped APAC banks shut down more than 150,000 money mule accounts in 2023 and estimates exponentially more such accounts in use across the region.

“Where there are scams, there are mules,” BioCatch Director of Global Fraud Intelligence Tom Peacock said. “Criminal organizations use these mule accounts as intermediate stops between the victim’s bank account and the final account from which they plan to withdraw their stolen money. The mules we’ve identified almost certainly represent a tiny fraction of those actively laundering money in the region, with more cropping up every day. Financial institutions in APAC and around the world must do more to identify these mules, hamper their ability to open new accounts, and identify those legitimate accounts money launderers succeed in turning from good to bad.”
In this latest edition of its Digital Banking Fraud Trends in APAC report, BioCatch – which identifies and prevents fraud and financial crime in real time by analyzing as many as 3,000 different physical behavior patterns (mouse movements and typing speed, for example) and cognitive signals (hesitation, segmented typing, etc.) in search of anomalies – points to mobile malware as the greatest threat to banks in Southeast Asia in 2024.
“Whether through SMS-mining or illegal loan apps, we’ve seen an explosion in Android-based malware in the region,” Peacock said. “Malware developers continue to innovate, circumventing bank and Google Play Store defenses to harvest what they need from mobile devices to access digital banking accounts and then transfer away the victim’s funds to a money mule.”
There is reason for hope in fighting fraud in APAC, however. In Australia, the number of reported scam cases grew by 13% in 2023, but scam losses declined by $90 million.
“Nine out of the 10 largest Australian banks employ BioCatch solutions to protect their customers from fraud and financial crime by analyzing the behavior of the user behind every online banking session,” BioCatch APAC Vice President Richard Booth said. “Already in 2024, we see massive progress: Money lost to fraud in the country declined by 48% in the first quarter of this year compared to Q1 of 2023. It’s difficult to reach any conclusion other than that BioCatch has left Australian digital-banking customers far safer from fraud than they were before.”
Other key findings:
No desktop or laptop needed: BioCatch found as much as 70% of all reported frauds in APAC originated from mobile apps in 2023, an increase of 17% from the year before.Scams are everywhere: Across the region, the number of reported voice scams increased by 108% in 2023.Australia bucking all trends: In addition to seeing fraud losses actually decline, the nation also saw fewer fraud cases involving malware or Remote Administration Tools (RATs) in 2023 than it did in 2022.Click here to access BioCatch’s complete 2024 Digital Banking Fraud Trends in APAC report.
About BioCatch:BioCatch stands at the forefront of digital fraud detection, pioneering behavioral biometric intelligence grounded in advanced cognitive science and machine learning. BioCatch analyzes thousands of user interactions to support a digital banking environment where identity, trust, and ease coexist. Today, more than 30 of the world’s largest 100 banks and 196 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch’s Client Innovation Board – an industry-led initiative featuring American Express, Barclays, Citi Ventures, HSBC, and National Australia Bank – collaborates to pioneer creative and innovative ways to leverage customer relationships for fraud prevention. With more than a decade of data analysis, 92 registered patents, and unmatched expertise, BioCatch continues to lead innovation to address future challenges. For more information, please visit www.biocatch.com.
Media contact:Jay [email protected]
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Artificial Intelligence

Puyi Fund, Managed by Highest Performances Holdings Inc., Surpasses RMB 24.0 Billion in Assets under Advice, Showing Promising Start to Strategic Transformation

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GUANGZHOU, China, June 25, 2024 /PRNewswire/ — Highest Performances Holdings Inc. (“HPH” or the Group, NASDAQ: HPH), announces that its Puyi Fund’s assets under advice for its asset allocation services reached RMB 24.7 billion as of June 21, 2024, reflecting a remarkable year-on-year growth of 188%. This substantial increase in scale showcases significant growth for the fund.

This accomplishment is primarily attributed to the Puyi Fund’s service philosophy, “long-term commitment to clients and clients’ long-term benefits,” introduced in 2023, as well as the ongoing efforts of the Company in adjusting its product strategy and embracing digital transformation. On one hand, the Company implemented a comprehensive family wealth management account system, redirecting its flagship products towards fixed-income funds and fund portfolios to enhance clients’ perception of wealth acquisition. On the other hand, the Company has elevated its overall service standard through digital transformation, greatly improving the client’s investment experience.
Transforming Product Strategy to Maximize Client Returns
In relation to product strategy transformation, Puyi Fund offers investors a comprehensive solution for managing their family wealth through a scientific approach. This solution guides investors in allocating their investment assets across three types of accounts: Flexible Withdrawal Accounts, Stable Appreciation Accounts, and High-Yield Pursuit Accounts. By considering various market conditions and cycles, investors can make informed decisions on how to distribute their funds among these accounts through a scientific approach for achieving risk mitigation, consistent asset growth, and long-term sustainable investment returns.
Taking into account the prevailing market conditions in China, Puyi Fund advises investors to allocate 25% to 90% of their funds to Stable Appreciation Accounts, depending on their risk tolerance. These accounts primarily involve investing in fixed-income funds, providing investors with consistent and reliable expected returns. By employing the stable appreciation strategy, Puyi Fund aims to restore investors’ confidence in the market, leading to increased trust and recognition. Consequently, Puyi Fund has experienced a period of rapid growth and positive development.
An analysis of data from the Chinese mutual fund market highlights the alignment of Puyi Fund’s client-centric product strategy transformation with market demands. According to Wind data, the market value of the Chinese mutual fund market stood at RMB 25.45 trillion at the end of 2021. By the end of May 2024, this amount grew to RMB 29.09 trillion, representing an increase of RMB 3.64 trillion or 14.30%. The value of equity and hybrid funds, however, experienced a decline from RMB 8.54 trillion to RMB 6.34 trillion, marking a decrease of RMB 2.21 trillion. In contrast, bond funds and money market funds collectively witnessed a significant increase of RMB 5.69 trillion. These market trends suggest that Chinese fund investors are shifting their risk preferences towards lower-risk and higher-certainty assets. Puyi Fund’s strategic transformation is well-positioned to take advantage of this evolving trend.
Enhancing Digital Service Innovation with a Focus on Client Service
In its digital transformation efforts, Puyi Fund places a strong emphasis on “client-centricity” and “service excellence”. By harnessing the power of big data, algorithm mining, and the Sensor Intelligent System, Puyi Fund establishes personalized service scenarios tailored to the unique needs of thousands of individuals. Through meticulous operations that cover the full client lifecycle, Puyi Fund offers full-scope online transactions for both public and private fund clients, establishing a distinctive digital competitive advantage. As of June 2024, the year-to-date client retention rate for fund advisory services stands at 75%, significantly enhancing the likelihood of investment profitability and returns for clients. This success enables clients to truly appreciate the value of advisory services and the time invested in their investments.
Furthermore, Puyi Fund has made continuous advancements in its intelligent client service system, leveraging digital platforms to offer investors comprehensive and efficient services. As of June 2024, the intelligent client service has catered to the needs of approximately 250,000 investors, providing 7*24 services, with a problem resolution rate surpassing 90%. Moreover, Puyi Fund complements intelligent client service with human support, resulting in a client satisfaction rate of 99%. This approach guarantees that investors receive timely and effective assistance whenever required.
Optimizing Trust-Based Communication Channels with Clients
Puyi Fund’s capability to swiftly establish client trust is attributable to its distinctive offline service channels. Unlike other third-party fund sales institutions that heavily rely on online platforms, Puyi Fund provides face-to-face, one-on-one services through offline channels. This approach is especially valuable in navigating complex investment environments, effectively calming investor emotions, enabling them to stay composed and gain a proper understanding of products, ultimately making well-informed investment decisions. Since 2024, Puyi Fund’s research and advisory team has released 28 specialized research reports and organized 19 online client exchanges, along with 35 offline client events, in response to market dynamics and client needs. These initiatives have effectively addressed investors’ concerns and enhanced their confidence.
It is worth mentioning that Puyi Fund’s institutional business has experienced remarkable growth this year, particularly in attracting clients from prominent financial institutions including banks, wealth management subsidiaries, and insurance companies. To cater specifically to institutional investors, Puyi Fund has developed an intelligent over-the-counter fund trading system called “Web-based Institution Master system”. This system provides institutional investors with a wide range of product portfolios, a comprehensive investment research system, and personalized trading experiences. As a result, it comprehensively improves the service quality and efficiency for institutional clients.
As of June 21, Puyi Fund established partnerships with 117 mutual fund companies, including the top 20 fund managers in terms of size, providing access to nearly 11,000 public funds and implementing over 20 customized advisory strategies. In the private fund sector, Puyi Fund has selected over 30 fund managers from the entire market. Of these, 38% manage assets over RMB 10 billion, while 29% manage assets between RMB 5 billion and RMB 10 billion. This selection covers a wide range of mainstream strategy products in the market, catering to the allocation needs of various types of investors.
It is reported that Puyi Fund, an independent third-party fund sales institution holding a fund sales business license issued by the China Securities Regulatory Commission, operates as a subsidiary of Highest Performances Holdings Inc. (NASDAQ: HPH). Embracing the concept of buyer advisor, Puyi Fund is dedicated to delivering comprehensive family financial asset allocation services to individual investors and diversified financial services to institutional investors through its financial technology service platform. With exceptional resource integration capabilities, professional research expertise, and high-quality client service, Puyi Fund strives to cultivate long-term partnerships with clients, catering to their personalized asset allocation needs in various scenarios while assisting a broader range of investors in achieving sustainable long-term returns. As of December 31, 2023, the accumulated assets under Puyi Fund’s allocation advisory services surpassed RMB 75.1 billion, exhibiting a compound annual growth rate of 128.8% from 2015 to 2023.
About Highest Performances Holdings Inc. (NASDAQ: HPH)
HPH was founded in 2010 with the aim of becoming a top provider of smart home and enterprise services. Its mission is to improve the quality of life for families worldwide, focusing on two main driving forces: “technological intelligence” and “capital investments.”HPH has a global strategic perspective and identifies high-quality enterprises with global potential for investment and operations. Its areas of focus include asset allocation, education and study tours, cultural tours, sports events, healthcare and elderly care and family governance.
HPH currently holds controlling interests in two leading financial service providers in China, namely Fanhua Inc., a technology-driven platform, and Fanhua Puyi Fund Distribution Co., Ltd., an independent wealth management service provider.
Highest Performances Holdings Inc., formerly known as Puyi Inc., was renamed on March 13, 2024 to reflect its strategic transformation.

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