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Artificial Intelligence

INTO and Angel Host Join Forces to Launch INTO GUESTY: The AI-Powered Customer Service Solution for Short-Term Rentals

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MONTREAL, Aug. 4, 2023 /PRNewswire/ — INTO, a company specializing in AI integration and Angel Host, a leading player in the short-term rental space, have partnered to launch INTO GUESTY, a groundbreaking technology that combines the power of AI with the renowned Guesty platform to supercharge the productivity of Guest Services teams while significantly improving guest satisfaction.
INTO GUESTY Features:
Effortless Responses: By generating accurate, well-formulated answers to guest inquiries directly from the Guesty inbox, saving time and providing comprehensive support.Multilingual Mastery: Overcoming language barriers, by communicating with guests in their preferred language, ensuring a seamless and personalized experience.Adaptive Tone & Mood Detection: Adapting to the brand’s tone and detects guest moods, enabling tailored and empathetic responses.Conversation Summarization: AI-powered summarization provides a concise overview of guest conversations, improving response efficiency and identifying areas for improvement.As both a distributor and an active user of INTO GUESTY, Angel Host is delighted to deliver this game-changing solution to property managers around the world.
“By employing this technology in our own operations, we’ve witnessed firsthand its potential to improve guest satisfaction and streamline our processes. We’re now excited to empower other property managers with the same innovative tool that is reshaping our own approach to hospitality,” said Eduardo Mandri, Co-Founder and CEO of Angel Host.
“We are thrilled to forge this distribution partnership with Angel Host, launching INTO GUESTY and catalyzing a revolution in customer service within the short-term rental industry,” stated Alain Paquin, Co-founder of INTO. “This ongoing collaboration, which unites our technological expertise in AI with Angel Host’s experience and in-depth knowledge of the industry, not only equips property managers with ways to optimize operations and elevate guest experiences but also assures that INTO GUESTY will continue to evolve in a manner that addresses the ever-changing needs of property managers worldwide.”
INTO GUESTY represents a significant advancement in AI-powered solutions for short-term rentals, enabling property managers to maximize their revenue potential while providing exceptional service.
About INTO:INTO specializes in AI integration and the development of cutting-edge solutions for various industries, enabling businesses to leverage AI capabilities and gain a competitive edge.
About Angel Host:Angel Host is a revenue-maximization company that helps property managers and property investors outperform their markets. It creates and integrates advanced tech solutions and proprietary revenue algorithms coupled with a genuine human connection to deliver outstanding results. The company is based in Montreal, Canada and operates in seven countries in America and Europe.
For more information, please contact Alain Paquin at [email protected].
INTO Guesty website: https://weareinto.ai/angelhost/INTO Guesty promotional video: https://youtu.be/HG1FwEiibWY
INTO website: https://weareinto.ai/Angel Host website: https://www.myangelhost.com/
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Greater Bay Area: Macao’s Economy Thrives with Diversified Development

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MACAU, China, July 1, 2024 /PRNewswire/ — According to data released by the Macao SAR Government, the number of tourists visiting Macao in the first quarter of 2024 reached 8.876 million, marking a year-on-year increase of 79.4%. The average occupancy rate of hotels exceeded 85%. Additionally, Macao’s GDP grew by 25.7% in real terms, the unemployment rate fell to 2.1%, and the median working income of the employed population increased by MOP 1,000 year-on-year.

 

In the fiscal year 2023 government report, the Macao SAR government introduced the “1+4” strategy for moderate diversified development to foster four key industries. Over the past year, the government has pursued over a dozen investment plans in the science and technology sector, supporting several scientific research achievements with transformation and application prospects.
In the modern financial industry, Macao has leveraged its “free port” status, focusing on specialized finance areas such as bonds, wealth management, green finance, and financial leasing. The bond market and debt issuance have seen rapid growth. Furthermore, the establishment of the Hengqin Guangdong-Hong Kong-Macao Deep Cooperation Zone has expanded opportunities for Macao’s diversified development. The development plan for the Cooperation Zone includes the construction of the Macao Brand Industrial Park. As of April 2024, the number of Macao enterprises in the Cooperation Zone reached 6,208, a year-on-year increase of 12.3%, and a 33.88% increase since the establishment of the Cooperation Zone. The model of “Headquartered in Macao and operating in Hengqin” has emerged as a new development paradigm for Macao’s industries.
Despite its small size, Macao holds significant potential and opportunities, promising a bright future.
Contact: Yao Shunyu
Tel.: 008610-68994660
E-mail: [email protected]
YouTube link: https://youtu.be/0HKff9CPD1U
 
 

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Artificial Intelligence

Revolutionising Customer Engagement with Emotionally Intelligent Customisable AI Avatars

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Rapport Self-Service Platform integrates with ChatGPT, AWS, Azure, and Google Gemini to create the first fully customisable and open-ended AI solution for businesses
LONDON and EDINBURGH, Scotland, July 1, 2024 /PRNewswire/ — Today, Rapport, the AI platform for emotionally intelligent interactive characters, announces the launch of the first ever Self-Service Virtual Interactive Avatar platform to businesses. Powered by Speech Graphics, the world’s leading facial animation solution for video games, the platform will enable users to create, animate, and deploy their own Virtual Interactive Personalities (VIPs) in a matter of minutes – enhancing user experiences, driving engagement and creating emotional connections.

Research by Salesforce revealed that 91% of consumers who have a positive customer experience are more likely to make another purchase. With this insight, Rapport’s new solution will aim to harness Artificial Intelligence (AI) and immersive technology to meet and exceed customer expectations, across retail, healthcare, education, HR and Marketing.
“Our platform is designed to revolutionise how businesses and individuals engage with audiences,” said Gregor Hofer, CEO of Rapport. “To date, we’ve seen a tremendous impact on immersive learning, and opportunities flourish in sales, marketing, service, and entertainment. With our technology, users can create emotionally intelligent avatars that significantly enhance customer interactions at the point of sale across almost any market sector.”
Rapport Self-Service offers a user-friendly platform that guides users through a step-by-step process to create their unique virtual characters. The platform is the only solution that gives users the freedom to mix and match all components necessary to create, animate, and deploy interactive characters with emotional intelligence, in any language, on any platform.
Key features of Rapport Self-Service include:
Bespoke character selection: Choose from a diverse library of existing characters or create your own using Ready Player Me.Select a ‘brain’: Integrate with major AI providers such as ChatGPT, AWS, Azure, or Google Gemini. Users can opt for an open-ended AI or customise it with specific prompts.Pick a voice: Access thousands of voice options from major text-to-speech providers, available in any language.Animate a character: Utilising Speech Graphics’ cutting-edge audio-driven facial animation technology for realistic lip-sync and emotional expressions.Publish and share: Deploy the avatar anywhere in your digital ecosystem with a simple snippet of code.At the core of Rapport Self-Service technology lies Speech Graphics’ audio-driven facial animation, a proven solution in the video game industry. Unlike other technologies, Speech Graphics employs detailed muscle maps for extremely accurate real-time lip-sync. This approach accelerates the suspension of disbelief, allowing users to connect with the avatars on a deeper emotional level.
Rapport offers flexible pricing options, including a free ‘Explorer’ tier and a ‘Creator’ tier priced at just $0.21 per minute of interaction, with an introductory offer of $0.08 per minute for the first three months. Custom pricing is also available for high-volume users.
To see a sneak peek of the Rapport Self-Service platform in action see here.
About Rapport 
Rapport is the leading end-to-end generative AI platform for interactive characters. It automates character animation from speech and other vocalisations. 
Speech Graphics
Speech Graphics’ technology produces accurate, consistent, natural lip sync with remarkable full-face emotional expressions from audio alone, saving video games studios significant time, effort and money in realising the highest quality output. Our tools are used across the spectrum of AAA, AA, and indie titles, including Hogwarts Legacy, The Last of Us Part 2, Resident Evil: Village, and High on Life amongst many others.
 

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Artificial Intelligence

Typeform Delivers Solution to Help Companies Capture and Convert More Customers

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Innovations including video capabilities, data enrichment, and AI-powered analysis enable businesses to boost customer acquisition with end-to-end solution
LONDON, July 1, 2024 /PRNewswire/ — Typeform, the intuitive form builder and conversational data collection platform, today announced Typeform for Growth, a suite of new capabilities designed to help businesses capture, qualify, and convert leads to boost revenue growth. The capabilities were designed with growing businesses in mind, providing go-to-market (GTM) teams with an intuitive platform to streamline customer acquisition. Now it’s easier than ever to create engaging experiences to collect zero-party customer data, automatically enrich responses, and harness the power of AI to automate marketing workflows.

“For over a decade, Typeform has continuously redefined online engagement,” said Aleks Bass, Chief Product Officer, Typeform. “With the launch of Typeform for Growth, we’re once again leading the charge, empowering businesses to interact with audiences in more dynamic and personalised ways. This new suite of capabilities consolidates multiple tools into one seamless solution, making it easier than ever to understand, engage, and convert customers.”
Typeform has been on a mission to make collecting data more engaging and enjoyable for both creators and respondents since its beginning, empowering more than 150,000 customers to gather the information they need to grow their businesses. Today’s launch expands on that vision by introducing new features that enable companies to collect data in more interactive ways and integrate it throughout their technology stack. With a more complete customer picture, GTM teams can enhance engagement and personalise every journey, all while increasing efficiency. The innovations come at a critical time, as McKinsey & Company’s 2023 Global B2B Pulse found that 77% of companies using direct one-to-one personalisation observed an increase in market share.1
Key benefits of Typeform for Growth include: 
Use interactive, multimedia forms to stand out. Capture more leads with on-brand, hyper-personalised forms that include a mix of text, audio, images, and video. In 2023, forms created with Typeform saw an average completion rate of 47.3%, more than 25 percentage points higher than the industry average completion rate of 21.5%, according to Typeform’s The Data on Data Report.
Video forms: Record, edit, and embed personalised videos into forms to connect with customers, boost engagement, and increase conversion rates.Gain deeper insights with less lift. Enrich data directly in Typeform to better understand customers and streamline customer acquisition workflows, eliminating the need for a separate lead data enrichment tool.
Automated enrichment: Focus on asking the important questions and let Typeform fill in the rest with real-time B2B data enrichment.Data quality controls: Protect the integrity and quality of data with reCAPTCHA and advanced spam-blocking measures.Convert more leads into pipeline. Create touchpoints for all leads and use automation to connect with high-value leads faster. Leverage AI to improve marketing and sales efficiency and effectiveness.
Workflow automation: Automate scoring, routing, and emailing to quickly prioritise and connect with promising opportunities. Smart Insights and Ask AI: Uncover key data insights by using AI to analyse large volumes of data and query data with natural language. “The way Typeform integrates data across sources provides deeper insights than what we’ve had access to before,” said Justin Lubomirsky, Senior SEO Manager, OrCam. “With a more complete image of our audience, we can better customise content, creating more effective customer engagements that positively impact our business.” 
The suite of capabilities is available now in the company’s newly released Typeform for Growth plans, providing companies of all sizes, industries, and budgets access to sophisticated marketing tools in one platform. Existing customers can upgrade their plan immediately to gain access to the new features. 
To learn more about how Typeform is helping companies drive growth, visit: www.typeform.com/growth. 
About TypeformTypeform is a distinctly intuitive form builder that helps over 150,000 customers collect and validate the data they need to grow their businesses. Designed with striking visuals, a conversational flow, and powerful data capabilities, Typeform empowers brands to give and get more with each form. Typeform drives more than 500 million responses each year and integrates with essential tools including Zapier, HubSpot, and Slack. For more information, visit www.typeform.com.
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1 Brailovsky, E., Hernandez, F., Plotkin, C. L., & Stanley, J. (2023, April 13). The multiplier effect: How B2B winners grow. McKinsey & Company. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/the-multiplier-effect-how-b2b-winners-grow#/
 
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