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HEALTHSCOPE : AI ENABLES PATIENT EMOTIONS TO BE ANALYSED IMPROVING HOSPITAL EXPERIENCE.

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MELBOURNE, Australia, Oct. 16, 2023 /PRNewswire/ — A new way to capture patients’ emotions is being pioneered by Healthscope to improve how they deliver patient experience following a 3-year study, in what is believed to be a world first by a private hospital.

Hospitals rely every day on data such as numbers on a heart or blood pressure monitors to understand the vitals of patients.
Anita Hodge National Manager Reported Experience and Outcomes for Healthscope says going beyond numbers to “understand patient emotions and each individual story” now plays a key role to better understanding how to improve patient experience.
Patient experience includes everything from admissions processes, to the food patients eat, to the bedside manner of clinicians to patients being discharged. By improving factors such as these, evidence from clinical studies have shown this leads to better patient outcomes.
Healthscope have been partnered with Adoreboard, a tech spin out from Queen’s University in the UK, since 2019 to quantify the drivers of human emotion like Trust and Anger in patient feedback using Artificial Intelligence (AI).
To date over 400,000 surveys from patients have been collected in real-time with almost 50% of all surveys contain a feedback comment.
To eliminate the significant task of manually reading each patient comment, Adoreboard’s technology automatically analyses the text and links the emotional intensity of what is being communicated to a theme such as the food and meal experience. The AI platform then makes a prediction if Healthscope resolves such issues. of the likely improvement in patients’ perception of the quality of treatment and care.
Results from a 3-year deployment evidence that individual hospitals could see as much as a 13.9% improvement in operational metrics that measure patient perception of care received. The technology is now being used across all 38 Healthscope hospitals in Australia to target most benefit from a range of interventions designed to improve patient experience. 
Anita Hodge National Manager Reported Experience and Outcomes, Healthscope who is
presented the results of the innovation at the largest gathering of customer experience professionals known as ‘The Customer Show’ at Sydney’s ICC last week says that insights from deploying predictive insights provide lessons in best practice for other industries including healthcare providers.
“Before deploying the predictive insights platform, we had a significant challenge of manually reviewing patient comments. Not only has this been removed, but we can also now link emotions like Joy, Trust to Anger to themes that matter most to patients. In this way we can prioritise what we action and the likely impact of this improvement on the patient experience. Understanding the next best action to improve patient experience has been most impactful.”
Adoreboard which is a Gartner Cool Vendor in Customer Analytics using Artificial Intelligence is used by some of the world’s most well-known brands including Procter and Gamble, Allstate and Amazon.
Damien Lloyd, National Director Clinical Governance at Healthscope added that understanding emotion is critical for the patient relationship and application of Adoreboard have taken this to a new level of insight.
“To enable patient centred care, it’s important we capture crucial moments for enhanced experiences. The results on improving operational indicators from deploying Adoreboard have been both impressive and impactful to the business and frontline clinical staff.”
Background:
About Healthscope
Healthscope is Australia’s only national private hospital provider, operating 38 hospitals across the country, and employing over 18,000 people. Healthscope offers world-class patient care, including medical and surgical services, mental health treatment and rehabilitation services.
About Adoreboard
Adoreboard is a leading text analytics SaaS platform for customer and employee experience teams.
Originating as a spin out from Queen’s University, Belfast, their experience management experts provide companies with emotion analytics to inform them of their next best action using predictive insights. Customers include Amazon, Allstate and P&G, with Allstate Insurance experiencing improved customer satisfaction by 16.6%. 

View original content:https://www.prnewswire.co.uk/news-releases/healthscope–ai-enables-patient-emotions-to-be-analysed-improving-hospital-experience-301956361.html

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Eye Level holds its 2024 Eye Level Math Olympiad for students to test out their math skills.

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SEOUL, South Korea, Oct. 17, 2024 /PRNewswire/ — Eye Level is hosting the 2024 Math Olympiad (ELMO 2024), inviting students from grades 1 to 8 worldwide to showcase their math skills. The competition will run from November 9 to December 1, following each country’s schedule across 15 countries.object

This Olympiad, part of the annual Eye Level Math Olympiad series established in 2004, offers students a valuable opportunity to assess and enhance their mathematical abilities. The test lasts approximately one hour and is designed to challenge students across various areas of math skills, covering most arithmetic and critical thinking domains. Questions are tailored to each grade level, allowing students to evaluate their skills objectively.All participants will receive a certificate of participation and a comprehensive analysis of their test results. Official results and winners will be announced in January 2025 on myeyelevel.com, with award ceremonies planned to be held locally for outstanding participants.
Registration is currently open on myeyelevel.com.
About Eye Level
Eye Level is an international provider of supplemental education services in Math and English with more than 2 million students having experienced its programs. Eye Level guides the students to learn at their own pace, and achieve their goals. With a growth-minded learning process, Eye Level helps students build good learning habits that become the foundation of great talent – setting them up for success in school and beyond. 
Photo – https://mma.prnewswire.com/media/2533165/p14_1_ELMO.jpg

View original content:https://www.prnewswire.co.uk/news-releases/eye-level-holds-its-2024-eye-level-math-olympiad-for-students-to-test-out-their-math-skills-302278994.html

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Artificial Intelligence

n2 Group Advances HPC/AI Portfolio by Acquiring Managed Services Company X-ISS

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OXFORD, England, Oct. 17, 2024 /PRNewswire/ — n2 Group, the transformative computing technology investment company, announces the acquisition of high-performance computing (HPC) and AI specialists, X-ISS. The addition of X-ISS expands the Group’s portfolio– joining NAG, VSNi, BioTeam and STAC—as it accelerates advancements in technology and computation, underpinned by innovation, technical excellence, and a focus on long-term growth.

n2 Group invests selectively in technical computing companies with deep business impact in a variety of sectors, providing operational support and a collaborative approach to innovation and business transformation. The addition of X-ISS will further strengthen the Group’s already strong HPC/AI credentials, with NAG, STAC and BioTeam already adding to this space. 
X-ISS is a pioneer in Managed Services specifically designed for HPC/AI. With their in-depth understanding of hardware and software complexities within HPC and AI, they deliver highly impactful end-to-end services to clients through the integration, optimization and management of HPC/AI systems. The integration of X-ISS into n2 Group aligns with the Group vision of improving the accessibility, quality and robustness of computing solutions to enable greater productivity in industry. 
X-ISS will operate as an autonomous business within the n2 Group, maintaining its brand, identity and ethos. n2 Group’s status as an independent, member-backed organisation with no external financial stakeholders allows X-ISS to continue providing impartial advice based on the technology needs and challenges of its clients. Inter-group synergies will enable greater innovation and collaboration, advancing the Group’s position and long-term HPC/AI market impact. 
“X-ISS strengthens the n2 community in the strategically important area of HPC/AI”, said Adrian Scales, Snr Director of Investments and Partnerships at n2 Group. “As a respected boutique HPC service provider, X-ISS is helping clients navigate an increasingly complex landscape in terms of technologies and software integrations with AI and analytics. The acquisition strongly complements the Group’s existing HPC professional services capability, and we are delighted to have them on board.”
“This is an important milestone for X-ISS.”, said Deepak Khosla, CEO X-ISS, “The partnership with n2 Group will enable us to enhance our flagship ManagedHPC solution by leveraging n2’s complementary services and product developments, allowing us to deliver even greater value to our customers. As businesses face increasing challenges with complex technologies like AI and cloud computing, we’re now better equipped to support them with the same quality, passion, and partnership that defines X-ISS. I am excited about the opportunities this can bring for current and future X-ISS customers.”
About n2 Group  
At n2 Group we are transforming computing and technology investment with a radical new approach. Our businesses are all established, purpose-driven market-leaders in computing products or services. We stimulate long-term sustainable growth through group-level support in strategy, business development, innovation, and operations. With no shareholders or external financial interests, we reinvest all profits back into the group or to the community, reinforcing our commitment to positive social impact through technological advancements.    
n2 Group companies are at the forefront of computing and IT infrastructure, helping clients in various sectors to be more productive, innovative or reduce risk through advanced software and services. Rapidly expanding in high-performance computing, artificial intelligence, and scientific computing, our businesses maintain their unique brands and identities, but benefit from the expanded network available through the group.   
n2 Group Companies  
•  BioTeam: Scientific computing consultancy integrating technologies, data, and cultures to accelerate science. 
•  NAG: Advanced products and services in algorithms, optimization, high-performance computing and AI. 
•  STAC: Independent financial services technology research and community events. 
•  VSNi: Proven statistical solutions and data expertise driving innovation and success.  
•  X-ISS: Industry leading management and analytics solutions for HPC/AI systems.
For more detailed information and the latest updates, visit n2 Group. 
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View original content:https://www.prnewswire.co.uk/news-releases/n2-group-advances-hpcai-portfolio-by-acquiring-managed-services-company-x-iss-302279433.html

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Artificial Intelligence

TIE 2024 Unveils a New Era of Innovation

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A New Era of AI-powered Innovation and Industrial Revolution: Driving Integration of Smart Tech into Daily Life.
TAIPEI, Oct. 17, 2024 /PRNewswire/ — The 2024 Taiwan Innotech Expo (TIE) kicked off today at Taipei World Trade Center with a focus on “Smart Tech Island –The New Era of AI.” This year’s event showcases over a thousand advanced technologies and research achievements across six key areas: digital information, data security, precision health, defense, green and renewable energy, and civil and military resilience, heralding a new chapter in the technological evolution of industries.

Online and On-Site Exhibitions Offers Comprehensive Access to the Latest Innovations
TIE 2024 offers a seamless blend of virtual and physical experiences. Visitors can explore technologies, register for events, and plan their visit online before the expo opens. During the expo period, the event website provides essential tools such as e-meeting requests, product maps, and program registration. For those who were unable to attend in person, online attendees can view exhibits and access business negotiation records even after the expo is closed, fostering ongoing collaboration and opportunities. As a leading platform for technological innovation exchanges in Taiwan, TIE 2024 showcases the nation’s advancements in AI and smart technologies. This event is anticipated to drive industry transformation and opens new chapters in technological innovation.
Official Website: https://tie.twtm.com.tw/en

View original content:https://www.prnewswire.co.uk/news-releases/tie-2024-unveils-a-new-era-of-innovation-302279310.html

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