NEW YORK, Oct. 25, 2023 /PRNewswire/ — Amplience, the AI Content company, today announced that Shoe Carnival, one of America’s largest family footwear retailers, has increased conversions and revenue, enhanced campaign efficiency, improved customer experience, and bolstered team productivity with Amplience and Algolia. To underpin its digital growth, Shoe Carnival is using Amplience’s full-stack Commerce Experience Platform, which brings together an API-first, integrated content management system (CMS) and digital asset management (DAM) with automated media and experience delivery services.
Shoe Carnival offers its customers daily promotions and hundreds of new product drops every month. As such, the company needed agility to be able to deliver fast, responsive content at scale, as that was critical to the success of Shoe Carnival’s digital customer experience. Using an outdated content management system and eCommerce solution meant that long lead times made it difficult to be reactive to business requirements and market changes – a massive problem in the world of fast-moving retail.
Through its partnership with Amplience and Algolia, Shoe Carnival can now operate at scale, respond quickly and stay ahead of the competition. Specific benefits achieved include:
An improved customer experience and increase in revenueAn increase of 6% in landing page conversions Campaigns are now created and executed in a fraction of the time by the merchandising team Last-minute campaigns can be launched almost instantly, across all channelsTeam productivity has doubledContent or navigation changes on the site can be addressed by the merchandising team directly, eliminating the need for developer time Twice as many content and search rule changes can be made in half the time it took previously”Partnering with Amplience has transformed our online experience by empowering users with the tools necessary to make impactful changes, that drive real results, in real-time,” said Courtney Grisham, Director, eCommerce, Shoe Carnival. “In order to match our customers’ expectations, we need to make changes fast, and Amplience gives us the power to do just that.”
With Amplience’s Commerce Experience Platform, the Shoe Carnival team can now schedule, preview and publish immediately to all their channels, allowing them to launch last-minute campaigns and make changes instantly. Increased reactivity has helped the teams to improve the customer experience and increase conversion rates and revenue. The merchandising team is able to create and execute new site experiences in real-time. And campaigns are now much faster, reducing time-to-market and doubling the team’s efficiency.
Where Shoe Carnival’s previous CMS was clunky and unorganized, the team stores over one million assets in Amplience’s Content Hub, which allows them to search and locate the asset they need almost instantly. For search capabilities, Shoe Carnival uses Amplience partner Algolia, leveraging their AI Search & Discovery platform to eliminate all the manual work that goes into re-ranking, returning tailored search results to customers with natural language processing and using automation to simplify workflows.
“With retail moving faster than ever, it was essential for Shoe Carnival to execute their content and campaigns quickly, and to set new promotions live daily,” said Rob Walter, Chief Revenue Officer at Amplience. “Amplience’s Commerce Experience Platform and Algolia’s Search & Discovery Platform has facilitated speed and agility in internal workflows, removing the need for developer input and allowing merchandising and marketing teams to be reactive to business changes and customer demands. We look forward to continuing to support Shoe Carnival’s needs into the future!”
Shoe Carnival is growing quickly and is planning a technological and creative redesign later this year to support an improved customer experience. They plan to more widely adopt and implement Amplience and Algolia solutions across the business, looking to the next phases of all their platforms to achieve the fastest load times as one of the primary ROIs. The team will be embracing AI and customer-centric personalization to empower employees to improve the shopping experience for their customers.
For more information on Amplience’s work with Shoe Carnival, visit https://amplience.com/case-studies/shoe-carnival/.
Amplience, the AI Content company, brings together data, performance insights, and generative AI that helps merchants and developers deliver persuasive content for every shopping context that fuels truly personalized, connected experiences. More than 400 of the world’s leading brands use Amplience including Crate & Barrel, Ulta Beauty, Coach, OTTO Group, GAP, Currys, and The Very Group. Amplience is backed by investors Farview Equity Partners, Sixth Street and Octopus Ventures. For more information on Amplience’s vision for AI-based content, and its platform, including Dynamic Content and Dynamic Media, please visit www.amplience.com.
Algolia is the world’s only end-to-end AI search and discovery platform. Our engineers invented a breakthrough use of AI to create exponentially better search & discovery. Algolia’s proprietary NeuralSearch tech combines vector-based natural language processing & keyword matching in a single API. Algolia powers 1.75 trillion search requests a year or more than 30 billion a week enabling more than 17,000 customers in 150+ countries to build blazing-fast and relevant search and discovery experiences for their in-app users and/or online visitors using any web, mobile or voice device – by surfacing the desired content instantly and at scale.
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CNEC Global Leap Program Debuts in Barcelona, Highlighting Seven Tech Leaps to Accelerate Intelligence
BARCELONA, Spain, Feb. 28, 2024 /PRNewswire/ — Cloud Native Elite Club (CNEC) hosted a successful seminar titled “Leap with Cloud Native x AI” at MWC Barcelona 2024. Over 50 industry leaders and experts gathered to explore cutting-edge trends in technology and innovation for 2024, sharing valuable insights and practices of cloud native and AI applications.
Seven Technical Leaps to Accelerate Intelligence Across Industries
Bruno Zhang, Huawei Cloud CTO, emphasized the critical role of cloud native and AI technologies as driving forces for industry transformation in the intelligent era.
He listed seven key technical leaps for intelligent upgrades across industries:
Architecture: from CPU-centric primary/secondary to heterogeneous peer-to-peer architecture;Compute: from general-purpose to AI compute;Storage: from data lake to AI-Native storage;Data-AI convergence: from “Data+AI” to “Data4AI/AI4Data”;Application development: from full/low/zero code to AI-assisted/self programming;Media technology: from shooting to computing and from production to generation;Security: from cyber and information security to a zero trust approach Taylor Dolezal, Head of the CNCF Ecosystem, emphasized cloud native technologies as the backbone for AI Infrastructure, highlighting its potential to accelerate industry-wide AI adoption. “CNCF boasts numerous projects utilized by leading AI companies like OpenAI, providing the essential technological infrastructure for generative AI,” Dolezal stated. “Furthermore, cloud native projects like K8sGPT exemplify how we can leverage the advanced natural language processing capabilities of generative AI and the power of Kubernetes to drive industry innovation.”
“Cloud computing nurtures the innovation and development of AI models,” said Li Wei, Deputy Director of Cloud Computing and Big Data Research Institute at China Academy of Information and Communications Technology (CAICT). “Cloud computing offers flexible, scalable, and efficient support for these models, reducing costs and improving efficiency,” Li explained. “It also provides a user-friendly platform for model development, deployment, and utilization.”
Ms. Li highlighted the emergence of Large Model Cloud Services as a new paradigm in the cloud computing landscape. She emphasized the importance of establishing industry standards. “The standards framework for large model cloud service consists of four layers: infrastructure, models, services, and applications. This framework aims to standardize and operationalize Large Model Cloud Service with a well-structured industry system.”
Building a Solid Cloud Foundation for Data-AI Innovation and New Data Value
The seminar featured presentations from Huawei Cloud representatives and various industry leaders showcasing innovative practices across diverse sectors. They shared insights on leveraging cloud technology to accelerate data-AI innovation.
Iñaki Fuentes, COO of TravelgateX, presented their successful cloud native transformation journey with Huawei Cloud. By adopting containers and microservices, they achieved significant improvements: efficiently processing over 6 billion daily hotel searches, reducing cloud costs by 20%, enhancing performance by over 35%, and streamlining operational complexity.
Li Guo, a Huawei Cloud SRE expert, presented their deterministic operations solution, a comprehensive approach based on Huawei Cloud’s internal practices. This solution emphasizes stability and reliability, efficient resources, robust security, and agile services. Huawei Cloud offers a range of services like OES, BOS, AMS, and IMS that empower businesses to enhance O&M capabilities, achieve greater efficiency and quality, and accelerate digital transformation with O&M as a key driver.
Chong Chen, Chief Architect of Huawei Cloud GaussDB(for MySQL), stated that this service can ensure high reliability and availability across three availability zones (AZs), enabling a zero recovery point objective (RPO) and no data loss. Moreover, the entire database system can easily scale up and down and add or remove read copies within minutes to adapt to the changes in application loads without capacity evaluation or resource accommodation. Such an architecture is well-suited for database needs in the AI era.
CNEC Global Leap Program: Empowering Industry with Technology
Cloud native is becoming the new oil to fuel the global digital economy. More and more enterprises will build and grow their services on the cloud. Recognizing this trend, Cloud Native Computing Foundation (CNCF), CAICT, Huawei Cloud jointly founded CNEC in 2020. CNEC aims to address the challenges faced by organizations during cloud migration, utilization, and management. Currently boasting over 200 core members, CNEC has built a comprehensive operational system that supports more than 800 technical managers across various industries, including Internet, finance, logistics, and automotive. The community has also branched out to Europe, Asia Pacific, and Latin America.
William Dong, President of Huawei Cloud Marketing, emphasized the company’s commitment to collaborating with industry organizations like CNCF and CAICT in the AI era. Through technical communities like CNEC, Huawei Cloud aims to connect businesses with the latest global technologies, best practices, and industry trends. This initiative empowers businesses worldwide to harness the potential of cloud native and AI, ultimately achieving the leap to data and AI prowess.
Looking ahead to 2024, CNEC will prioritize the strategic integration of cloud native and AI technologies, an effort to accelerate the global adoption and advancement of AI. During the event, CNEC unveiled its Global Leap Program themed “Leap with Cloud Native x AI”, which will facilitate extensive technical exchanges, in-depth discussions, and pilot practice showcases.
Furthermore, Huawei Cloud held a plaque presentation ceremony to establish the CNEC European Branch to better serve local organizations. This initiative signifies Huawei Cloud’s commitment to collaborating with customers and partners to expedite the adoption and advances of innovative technologies like cloud native, AI, and database solutions in Europe. Ultimately, this collaborative effort aims to unlock the potential for growth across diverse industries with continuous technological innovation.
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Sendbird Unveils Easy-to-Use AI Chatbot Tailored for Small Businesses
SEOUL, South Korea, Feb. 28, 2024 /PRNewswire/ — Sendbird, a leading communications platform for web and mobile apps, has launched its AI chatbot, designed for easy setup and tailored to help small-to-medium-sized businesses (SMBs) in various customer-facing sectors like e-commerce and healthcare. This affordable, no-code solution aims to enhance customer engagement and support. Businesses can access an AI chatbot starter package offering features such as chatbot personas creation, knowledge enrichment, workflow integration, and performance tracking analytics, all without requiring technical skills.
Furthemore, Sendbird has unveiled a developer-centric Pro package, which simplifies mobile app integration and provides more workflows and function calls for third-party software connections. These connections empower the AI chatbot to expand its capabilities and improve the competitiveness. For instance, the AI chatbot can offer personalized recommendations for flights, accommodations, or products.
Sendbird’s no-code AI chatbot seamlessly integrates with Sendbird Desk, its in-app chat customer service solution, providing businesses with a unified sales or support desk. This integration boosts automated efficiency while maintaining a nuanced understanding of human support, leading to swifter, more accurate responses and increased customer satisfaction.
Built on a real-time communication platform trusted by industry leaders like Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, Krafton, Sendbird’s AI chatbot ensures seamless integration with both websites and mobile applications. This enables businesses to streamline support processes, save time, and allocate resources effectively, exceeding customer expectations.
Sendbird CEO and Co-founder John S. Kim emphasizes the importance of making AI accessible to SMBs, stating, “Today, large enterprises and consumer brands effectively use AI to engage with their customers. But there is no way for a small company to compete. What we aim to do with our no-code AI chatbot is to make that technology accessible to SMBs.”
To explore the benefits firsthand, businesses can access a free trial of Sendbird’s AI chat bot at sendbird.com/products/ai-chatbot. Additionally, to enhance superior customer support and engagement further, go to Sendbird Desk at sendbird.com/products/customer-support.
Sendbird is the all-in-one communication platform empowering web and mobile applications with customizable user experiences. Sendbird’s cutting-edge APIs unlock the potential of AI-powered chatbots, one-way notification messages, chat, video calls and live streaming, tailored for use in commerce, marketing, and exceptional customer support. Trusted by industry leaders such as Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, and Krafton, Sendbird powers over 7 billion interactions monthly for over 4000+ applications worldwide.
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Vieworks Unveils Cutting-Edge X-ray Imaging Solutions at ECR 2024
ANYANG, South Korea, Feb. 27, 2024 /PRNewswire/ — Vieworks, a leading provider of medical and industrial X-ray imaging solutions, is gearing up to showcase its innovative lineup at the European Congress of Radiology (ECR) 2024, scheduled from February 28 to March 3 in Vienna, Austria. Vieworks will introduce a range of groundbreaking solutions including the VXvue software with AI diagnostic support for both human and veterinary applications, alongside X-ray flat panel detectors (Hall X3, Booth 324).
At the exhibition, Vieworks will unveil a total of 19 products, featuring 15 static and dynamic flat panel detectors accompanied by dedicated image acquisition software. Particularly noteworthy will be the introduction of the enhanced VXvue software integrated with AI diagnostic support solutions.
Vieworks’ large-format and large-area detector products (VIVIX-S 1751S, VIVIX-S 4747V) are designed to optimize full-spine, half-body, and large-area imaging, offering static image detectors capable of capturing wider area images in a single scan compared to conventional models, thereby reducing patient radiation exposure. With advantages such as high resolution and swift image acquisition, these detectors enable more efficient diagnosis.
In addition to these innovations, Vieworks will showcase a variety of its flagship products, including FPDs for general radiography (VIVIX-S V, VIVIX-S F series), portable C-arms and fluoroscopy applications (VIVIX-D series), and digital detectors for breast examination (VIVIX-M series).
Developed in-house by Vieworks, VXvue is a user-centric image processing software designed to post-process clinical images acquired through X-ray detectors. With recent enhancements, VXvue can analyze X-ray clinical images of animals such as dogs and cats, providing abnormal findings related to musculoskeletal and thoracic diseases within 15 seconds. By offering post-processing of images along with information on the location of ailments and their probability, VXvue is poised to significantly improve the diagnostic process for veterinarians.
VXvue also offers advanced solutions for human application, incorporating the ‘PureImpact™’ technology, a high-performance image processing algorithm that enhances image clarity, and AI. This enables detailed depiction of soft tissue and skeletal structures with minimal radiation exposure.
A Vieworks spokesperson stated, “This year, we will continue to invest in innovative technologies such as AI to advance our product diversification and technological sophistication. Through these efforts, we aim to secure loyalty from our key customers in North America and Europe and expand our market share.”
ECR, regarded as one of the world’s largest congresses alongside the Radiological Society of North America (RSNA), anticipates participation from over 240 companies representing 35 countries.
About Vieworks Co., Ltd.
As a global leader in digital imaging in various applications from medical x-ray imaging to industrial x-ray inspection, Vieworks offers the most advanced x-ray flat panel detectors and software as a solution to the world. Vieworks creates new standards in the imaging industry by providing professionals with the most valued and high-quality images and offering innovative vision and insight for all. For more information, please visit xrayimaging.vieworks.com.
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