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IFS Unveils Global AI Optimism League Table

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Despite global leadership in AI, respondents from the UK and USA were least optimistic about realizing benefits quickly from AINorway ranks most optimistic about AI FutureCountries that have invested in AI skills are more optimistic about AIOrganizations that are architecturally-ready and have strong sustainability planning found to correlate with AI optimismLONDON, July 11, 2024 /PRNewswire/ — Research from IFS, the leading technology provider of enterprise cloud and industrial AI software, has revealed the Global AI Optimism League Table. The global study Industrial AI: the new frontier for productivity, innovation and competition involved 1,700 senior decision makers from Manufacturing, Telecommunications, Aerospace & Defense, Services, Construction & Engineering, and Energy & Resources companies. It found that optimism about artificial intelligence (AI) is a direct indicator of AI strategy maturity within their business. The study found firms between $200-$500m the most optimistic about AI, while the UK and USA were the least optimistic countries.

The IFS Global AI Optimism League Table by Country
Country
Optimism Rank
Norway
1
Sweden
2
France
3
Australia
4
Japan
5
UAE
6
Canada
7
Denmark
8
Finland
9
Germany
10
UK
11
USA
12
The IFS Global AI Optimism League Table by Company Size
Revenue Band
Optimism Rank
$300 Million – $499.99Million
1
$200 Million – $299.99Million
2
$500 Million or over
3
$100 Million – $199.99Million
4
$50 Million – $99.99Million
5
Cash isn’t always king
An easy assumption to make with AI is that the more financial resources available, the more optimism there would be about what could be done with AI. However, the research reveals that businesses with revenues of over $500 Million ranked only third in terms of optimism due to a clear polarization in strategy, data readiness, and skills. Indeed, the polarization in AI readiness has led to 25% of this group believing AI benefits will materialize within 12 months, while the laggards don’t expect to see benefits for at least three years. Large enterprises showed the widest gaps in time to benefits of any of the company size groups surveyed.
In contrast, the survey revealed mid-sized ($50-$200m) firms being less optimistic about AI purely because they have fewer resources and skills to deploy to the technology today, and therefore are planning over a longer period of time to drive benefits from a maturing technology.
Christian Pedersen, Chief Product Officer, IFS, commented: “At the surface level, the lack of optimism across some respondents may suggest we are at the edge of a trough of disillusionment, particularly following the all-encompassing hype that AI enjoyed for much of the last 18 months. What we are actually witnessing is enterprises differentiating themselves with AI. Organizations that have established a strong data foundation, invested in skills, and embedded sustainability into their strategy are optimistic because they can see the benefits coming into view quickly. It is vital that leaders see AI as a strategy, not a tool.”
Factors paving the way on the smooth path to AI
Delving into what fuels optimism around AI, the research suggests that companies’ architectural readiness directly correlates with their overall optimism about the technology. Respondents who report being more architecturally ready are more likely to be optimistic about AI. This indicates that companies with a strong cloud-based foundation are further along in their AI journeys and are most likely to believe that the tangible benefits of AI will become a reality sooner.
Pedersen continued: “We see direct evidence from our research that the market is splitting into those who have embraced AI and those who have not. There is an element of ‘following the herd’ fueling the board’s desire for AI programs. McKinsey has found that AI could be the key to unlocking an additional $4.4 trillion in corporate profits per year, which is building pressure to adopt it. Without a clear direction and strategy, AI programs stall, making the end result seem further away than it needs to be.”
Emergence of Industrial AI for productivity, innovation and sustainability
Innovative products and services (31%) and data accessibility (30%) are the most common areas senior decision-makers expect AI to make large differences, followed closely by cost reductions (29%). Interestingly, at a country level, the USA (32%) and Germany (31%) were the only nations most likely to believe that AI will lead to consistent business growth.
The survey reveals a positive correlation between skills and AI optimism. The nations most likely to identify as having invested heavily in skills for several years are generally more optimistic about AI overall. France (49%), UAE (53%), Norway (48%), Australia (46%), Sweden (46%) and Japan (45%) are leading the way here.
Sustainability planning also correlates directly with overall AI optimism. The less wide-ranging a country’s sustainability strategy was with regard to AI, the less likely they were to be optimistic about AI in general. UK (5%), Canadian (6%), Danish (6%) and Finnish (4%) respondents were least likely to have an AI strategy for sustainability in place and all feature in the bottom half of the optimism league table.
“The lofty expectations for AI bely a fundamental misunderstanding of how it is supposed to drive value. The real power lies in Industrial AI, where data flows through every part of your business, combining structured, interlinked datasets to uncover insights, optimize every process and marry the digital with the physical world. That’s where the true value lies. If a business doesn’t have a strategy to reach that point, then they need a partner who can guide them on that journey,” concluded Pedersen.
Discover more insights and actions in the Industrial AI: the new frontier for productivity, innovation and competition Executive Report.
Research Methodology:
Censuswide surveyed 1,709 C-level/President/SVP/Directors who work in Manufacturing, Telecommunications, A&D, Services, Construction & Engineering or Energy & resources in organizations with $50m+ annual revenue (Aged 18+) across the UK, USA, Canada, Germany, France, UAE, Norway, Japan, Australia, Sweden, Denmark and Finland.
About IFS:
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers — at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of over 6,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 6,500+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.
IFS Recognition
IFS ranked #1 for EAM market share in the Gartner® Market Share: All Software Markets, Worldwide, 2023 report for third consecutive yearGartner® Peer Insights Customers’ Choice 2023 – Cloud ERPIFS named a leader in IDC MarketScape: Worldwide Field Service Management Solutions 2023-2024Top 100 Companies (3rd), The Software Report, 2023IFS Press Contacts:EMEA & APJ: Adam GillbeCorporate CommunicationsEmail: [email protected] Phone: +44 7775 114 856
USA: Mairi MorganCorporate CommunicationsEmail: [email protected] Phone: +44 7918 607 299
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TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey

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SAN FRANCISCO, July 24, 2024 /PRNewswire/ — Canary Technologies, the industry’s leading Guest Management System, today announced that TUI Hotels & Resorts has chosen Canary to power its digital guest journey. TUI is one of the world’s leading hospitality companies with more than 400 hotels and resorts across 40 countries. TUI selected Canary’s innovative Guest Management Platform to unlock new revenue opportunities, further elevate the guest experience and drive efficiencies across their portfolio.

TUI Hotels & Resorts prioritizes creating exceptional experiences for its global guests. Canary’s AI-powered platform equips TUI properties with the tools to further elevate the guest experience. For example, Mobile Check-in and Smart Checkout eliminate long lines so that guests can maximize their time enjoying each property’s amenities. And with Canary’s Dynamic Upsells, guests can conveniently select the many services or F&B options TUI properties have to offer — whenever & wherever they want — whether poolside, in their room or off-property exploring local sites.
“We’re excited to partner with TUI Hotels & Resorts, a hospitality leader known for exceptional experiences,” said Manuel de la Torre, Canary Technologies’ Regional Sales Director, EMEA. “Our comprehensive platform empowers TUI to not only elevate the guest experience, but also unlock new revenue opportunities through solutions like Canary’s Dynamic Upsells. This collaboration positions TUI for continued success amid ever-changing guest expectations.”
About Canary TechnologiesCanary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform. Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 80 countries, including leading global brands, such as Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Intercontinental Hotel Group. Canary’s Hotel Management Software includes Mobile Check-In/Checkout, Tablet Registration, Upsells, Guest Messaging, Canary AI, and Digital Tipping. Learn more at canarytechnologies.com.
About The TUI GroupThe TUI Group is one of the world’s leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the Prime Standard of the Frankfurt Stock Exchange, in the regulated market of the Lower Saxony Stock Exchange in Hanover and at the London Stock Exchange. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe’s leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.
Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.
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Clarivate Director Richard Roedel to Retire from Board of Directors

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Valeria Alberola to Succeed as Audit Committee Chair
LONDON, July 24, 2024 /PRNewswire/ — Clarivate Plc (NYSE: CLVT), a leading global provider of transformative intelligence, announced today that Richard Roedel will retire from the Board of Directors (the “Board”) for health reasons, effective December 31, 2024. The Board expects Valeria Alberola, a member of the Board since May 2021, and a member of its Audit and Finance Committees, to succeed Mr. Roedel as Chair of the Audit Committee.

Andy Snyder, Board Chair, Clarivate, said: “On behalf of the Board, I want to thank Rich for his leadership and dedication to our Board since 2020 and wish him well. The Company is fortunate to have a strong successor to Rich in Valeria at the helm of the Audit Committee, and we look forward to a smooth transition over the coming months.”
Ms. Alberola brings over 25 years of global experience in corporate finance, investment banking, sustainable investments, operations and strategic management consulting. From January 2019 until March 2024, Ms. Alberola served as Chief Executive Officer of Zoma Holdings, LLC following her tenure as its Chief Operating Officer from 2017 to December 2018. Previously she was the Chief Financial Officer of Bridge Education Group, Inc., a global education company, and a partner at Q Advisors LLC, an investment banking firm, advising on M&A and debt and equity financings for technology and telecommunications clients. Ms. Alberola received a B.S. in Economics and Business Administration from the Pontificia Universidad Católica de Chile and an M.B.A. from the Kellogg School of Management at Northwestern University, where she was a Fulbright scholar.
About Clarivate
Clarivate™ is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare. For more information, please visit clarivate.com.
Forward-Looking Statements
This communication contains “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. These statements, which express management’s current views concerning future business, events, trends, contingencies, financial performance, or financial condition, appear at various places in this communication and may use words like “aim,” “anticipate,” “assume,” “believe,” “continue,” “could,” “estimate,” “expect,” “forecast,” “future,” “goal,” “intend,” “likely,” “may,” “might,” “plan,” “potential,” “predict,” “project,” “see,” “seek,” “should,” “strategy,” “strive,” “target,” “will,” and “would” and similar expressions, and variations or negatives of these words.  Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on management’s current beliefs, expectations, and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy, and other future conditions. Because forward-looking statements relate to the future, they are difficult to predict and many of which are outside of our control. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include those factors discussed under the caption “Risk Factors” in our most recent annual report on Form 10-K, along with our other filings with the U.S. Securities and Exchange Commission (“SEC”). However, those factors should not be considered to be a complete statement of all potential risks and uncertainties. Additional risks and uncertainties not known to us or that we currently deem immaterial may also impair our business operations. Forward-looking statements are based only on information currently available to our management and speak only as of the date of this communication. We do not assume any obligation to publicly provide revisions or updates to any forward-looking statements, whether as a result of new information, future developments or otherwise, except as otherwise required by securities and other applicable laws. Please consult our public filings with the SEC or on our website at www.clarivate.com.  
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Hexagon introduces solution to plan, manage and optimise factories in digital reality

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The new Digital Factory solution will allow manufacturers to boost production and increase efficiency using accurate and up-to-date digital replicas of their factoriesThe solution can help global manufactures save millions each year by helping them reduce costs and avoid mistakes planning and building factoriesBy connecting asset digital twins to an accurate and up-to-date Digital Factory, companies can plan and operate more productive, flexible and sustainable future factoriesFARNBOROUGH, England, July 24, 2024 /PRNewswire/ — Hexagon’s Manufacturing Intelligence division has launched its new digitalisation solution, Digital Factory, designed to help manufacturers build highly accurate digital replicas of their factories. It enables manufacturers to optimise their floor plans and quickly pivot production lines today, and prepare for smarter and more sustainable future factories with open interfaces that enable digital twins of shopfloor assets. Such solutions could save a global manufacturing company £35 million per year* by avoiding costly mistakes and offering a 50% reduction in travel costs and the on-site training staff require.

Hexagon is uniquely positioned to address this issue through its expertise in delivering best-in-class accuracy reality capture and surveying equipment, software to visualise, explore and simulate scenarios in 3D, and high-productivity cloud-native collaboration workflows. Digitalisation technologies are a proven technology and have been used for over two decades in civil infrastructure, architecture and public safety, but their potential has yet to be fully realised in the manufacturing space where significant disruption now requires manufacturers – in particular brownfield site owners – to rethink their manufacturing equipment and use of space.
According to research conducted by Forrester and commissioned by Hexagon, 32% of manufacturers believe that outdated or ineffective manual processes and workflows are barriers to productivity and collaboration. Digital Factory is a future-ready alternative to traditional factory planning that enables manufacturers to not only ramp up productivity, but also increase efficiency in remodelling, preventing costly mistakes. It also empowers more efficient collaboration between manufacturing and operations teams from anywhere in the world. The core of this solution is improved access to up-to-date data in immersive virtual environments that reflect reality, addressing a major barrier that smart factory initiatives face today.
Digital Factory leverages a comprehensive portfolio of hardware and software solutions that includes Hexagon’s award-winning range of reality capture technology – such as the Leica BLK2GO handheld imaging laser scanner, the Leica BLK ARC autonomous scanning module for robotic and mobile carriers and terrestrial laser scanners like the Leica RTC360 – that allow manufacturers to capture and create dimensionally-accurate point clouds of the factory floor using the Leica Cyclone software portfolio and Hexagon’s Reality Cloud Studio, powered by the HxDR, manufacturers can easily collaborate and quickly process data from Hexagon or a customer’s preferred scanning hardware to recreate up-to-date 3D spaces with speed and flexibility.
Hexagon offers complete workflows to ensure manufacturers achieve the maximum value, from scanning the factory and processing the data into actionable 3D models for various applications, to managing the data in the cloud, making it easier for team members and external stakeholders to provide feedback and make informed decisions. By using Digital Factory, manufacturers will be able to:
Conduct virtual tours for remote factory monitoring – Lead a digital tour of a factory with remote access, eliminating the need for managers and contractors to travel onsite.Remote team collaboration – Facilitate remote collaboration among key teams and stakeholders at any time, using cloud-based tools with analysis and modelling capabilities with on-demand data. Factory planners and production managers can make decisions remotely and provide feedback with confidence based on reliable and up-to-date data.Plan and remodel factory layouts with accuracy and detail – Capture precise measurements of a factory, creating an exact and reliable digital model that can be accessed anytime from anywhere. Factory owners can regularly monitor the progress of production lines under construction in meticulous detail, avoiding the costs associated with unexpected errors.Easily upgrade and install equipment – Introduce and upgrade machinery such as machining centres, 3D printers, robotics and metrology systems by evaluating their addition or replacement in a risk-free digital model. This helps prevent expensive mistakes such as ordering incorrect parts, not having sufficient footprint or access to install a machine.Create operational test-beds and innovate faster – By testing out new machines, factory floor layouts and workflows in the virtual 3D environment, companies can quickly identify feasibility and emissions considerations, enabling them to better understand the potential benefits of new technology and make future-ready smart factories a reality.Nicholas Lachaud Bandres, VP Industry Solutions at Hexagon commented: “Hexagon has developed a deep understanding of manufacturers’ needs. Digital Factory allows to bring the physical world into an accurate virtual sandbox of their factories on-demand. Collaborating with their team and suppliers, they can consider ‘what-if’ scenarios to shape more effective plant designs and layouts and oversee implementation with irrefutable and accessible 3D plans. We’re making the digital factory more affordable and accessible, and we’re excited to see how our customers apply this to ramp up and remain competitive with smarter factories.”
Digital Factory is designed to integrate with existing customer workflows. It is interoperable with Building Information Modelling (BIM) applications, Hexagon’s HxGN EAM enterprise asset management solutions and popular CAD software such as AutoCAD and Bentley.
Notes to editor
High resolution images of a digitized factory, virtual machine deployment and factory scanning are available.
*Hexagon estimates that the cost of missing a factory digital reality can be up to €210,000 per year per site. For a global manufacturing company with 200 sites, this amounts to €42 million annually. This calculation considers the costs associated with errors due to outdated factory layouts, a 50% reduction in travel and travel-related expenses, and a 50% reduction in on-site training by implementing virtual factory visits and virtual training instead. Additionally, it accounts for the CO2 emissions that can be saved.
Media contacts
Robin Wolstenholme Global Media Relations and Analyst Relations Manager Hexagon’s Manufacturing Intelligence Division Phone: +44(0)7407 642190 e-mail: [email protected]
Global press office: [email protected]
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. 
Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that use data from design and engineering, production and metrology to make manufacturing smarter. For more information, visit hexagonmi.com.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 23,000 employees in 50 countries and net sales of approximately 4.3bn Euro. Learn more at hexagon.com and follow us @HexagonAB.
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