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Sinch AI Used to Safely Pre-Triage Patients

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STOCKHOLM, Aug. 13, 2024 /PRNewswire/ — Sinch  (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that MINDD, a Dutch medical technology company, has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients, significantly alleviating the overwhelming burden on medical practices.

In the Netherlands, doctors handle an immense number of calls daily, with an estimated 42% of calls coming from individuals who do not require medical attention the same day or not at all. This influx creates long phone wait times, endangering patients who require urgent care and putting immense pressure on already understaffed medical practices.
MINDD, short for “Moet Ik Naar De Dokter” or “Should I go to the doctor,” set out to support medical offices in managing call loads by selecting Sinch AI to sort calls based on medical urgency. Geertina Hamstra, a conversational AI expert, led this initiative. “My assignment was a clear one,” Geertina explains, “create a system to support emergency routing. It sounds simple – pick up the phone, run through a few questions, and then get routed. But there are many technical steps in between to tackle, and choosing the right partner for the project’s success was critical.”
The solution needed to allow patients to speak naturally in complete sentences, navigate emergencies without getting stuck in a triage loop, manage phone calls at scale, and handle the complexities of the Dutch language, including various accents and dialects. Sinch’s expertise in Conversational AI made them the ideal partner for MINDD. “Starting a project like this comes with its fair share of unknowns and surprises. It has been a great experience working with Sinch because feedback flows both ways. They think deeply about the problem we’re trying to solve,” says Geertina.
By combining the latest in conversational technology with Sinch AI, MINDD can now safely pre-triage patients by enabling patients to call the doctor’s office and provide details such as age, sex, and the reason for calling, all in full sentences. All information is securely relayed directly to the doctor’s office, equipping human agents or medical staff with the necessary data to assist and prioritize patients effectively.
“Working with Geertina and her team at MINDD has always been a great experience. This project really embodies the meaningful and impactful AI that we aim to create with our clients at Sinch.” shared Joachim Jonkers, Sinch’s AI Director of Product. With Sinch AI, businesses can finally unlock the power of next-generation communications, ushering in a new age of customer engagement and loyalty.
For more information about Sinch AI, please visit Sinch.com
About: Moet ik naar de dokter
“Moet ik naar de dokter?”, also known as MINDD, is an organization that offers online and telephone digital self-triage and consultation preparation to Emergency Primary Care Posts and day practices.The self-triage and consultation preparation is co-developed and approved by a Medical Board of doctors and triage nurses. With the triage available 24/7, MINDD helps people take responsibility for their own health. Through this step-by-step online self-triage, the urgency of the health complaint is determined. When the patient’s triage answers lead to the conclusion that emergency help is needed, they are directly routed to the emergency phone line. Patients who actually do not need to see a general practitioner or emergency care post, are reassured and provided with reliable (self-care) advice. For patients who, according to the triage, should contact the general practitioner or Emergency Care Post, MINDD already sends the online filled-in data to the practice. The available information leads to a more empathetic and efficient (shorter) conversation with the doctor’s assistant or triage nurse.
For further information, please contact:  Janet Lennon, Director of Global [email protected]
This information was brought to you by Cision http://news.cision.com
https://news.cision.com/sinch-ab/r/sinch-ai-used-to-safely-pre-triage-patients,c4023468
 

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Artificial Intelligence

G42 Collaborates with NVIDIA to Deliver Next-Generation Climate Solutions Using Earth-2

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ABU DHABI, UAE, Sept. 20, 2024 /PRNewswire/ — G42, a leader in AI and cloud computing, today announced that it is partnering with NVIDIA to advance climate technology with a focus on developing AI solutions aimed at dramatically enhancing the accuracy of weather forecasting globally.

The collaboration builds on NVIDIA’s Earth-2, an open platform that accelerates climate and weather predictions with interactive, AI-augmented, high-resolution simulation. G42 and NVIDIA will initially focus on a square-kilometer resolution weather forecasting model that improves the accuracy of meteorological predictions.
Key to this initiative is the establishment of a new operational base and Climate Tech Lab in Abu Dhabi. This state-of-the-art facility will serve as a hub for research and development, driving forward both companies’ commitment to environmental sustainability. This facility will also mobilize the creation of tailored climate and weather solutions that leverage over 100 petabytes of geophysical data assets.
Peng Xiao, Group CEO of G42, said, “This initiative with NVIDIA is a testament to our commitment to applying AI in ways that not only innovate but also solve critical global challenges. Establishing the Earth-2 Climate Tech Lab in Abu Dhabi allows us to leverage our unique capabilities and insights to foster a sustainable future for the world.”
In addition to fostering innovation in climate technology, the initiative will focus on building a robust framework for integrating enhanced weather prediction capabilities with comprehensive data metrics and visualization. This will assist organizations worldwide in achieving their sustainability goals through well-informed, data-driven environmental strategies.
“Our collaboration with G42 marks a pivotal step toward harnessing AI to understand and predict climate phenomena with unprecedented accuracy,” said Jensen Huang, founder and CEO of NVIDIA. “The Earth-2 Climate Tech Lab will propel environmental solutions using the most advanced accelerated computing and AI technology to benefit millions of people around the world.”
By uniting G42’s AI expertise with NVIDIA’s computational acumen, this partnership aims to deliver transformative climate solutions that combine scientific accuracy with real-world applicability, driving impactful change across industries and ecosystems.
About G42
G42 is a technology holding group, a global leader in creating visionary artificial intelligence for a better tomorrow. Born in Abu Dhabi and operating worldwide, G42 champions AI as a powerful force for good across industries. From molecular biology to space exploration and everything in between, G42 realizes exponential possibilities, today. To know more visit www.g42.ai.
Media contactsMedia and PR Team, [email protected]

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GEEKOM releases a perfect mini PCs with dual 2.5Gbps Ethernet ports – GEEKOM GT1 MEGA

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TAIPEI, Sept. 20, 2024 /PRNewswire/ — GEEKOM, a Taiwanese tech company also known as the Green Mini PC Global Leader, recently released a strong lineup of flagship mini PCs with Intel Core Ultra processors and dual Ethernet ports, making it possible for users to enjoy impeccable performance and superb networking functionalities at the same time.

One of these mini PCs is the GEEKOM GT1 Mega, which employs a beautiful aluminum chassis with plenty of I/O, including two full-function 40Gbps USB4 Type-C, six USB Type-A, 2 HDMI2.0, a 3.5mm audio jack, an SD card reader and dual Ethernet ports. The two Ethernet jacks are both of 2.5Gbps standard, which not only delivers high-speed and reliable internet connection for people’s daily computing chores, but also enables the mini PC to serve more sophisticated networking functionalities as a soft router, a virtual machines, a hardware firewall, or even a home server. Besides, dual Ethernet ports can separate internal and external network connections, providing logical and physical separation of trusted and untrusted network traffic and keeping data safe from potential cyber-attacks.
The GT1 Mega is powered by Intel’s latest and smartest Core™ Ultra processor (up to CoreTM U9-185H) and dual-channel DDR5-5600MHz RAM. Thanks to the new CPU, GPU, and NPU three tier multi-processing architecture, the mini PC is ready to harness the superpowers of Artificial Intelligence. It is compatible with more than 500 AI models across 20+ categories and supports high-performance low-power processing in a wide range of computing scenarios, which include enhancing facial features and blurring the background during video calls, removing the vocals from songs to create karaoke tracks, and generating large-scale images based on texts or voice commands. Basically, the GT1 Mega allows users to finish tasks that used to take hours or even days through only a few keystrokes!
The GEEKOM GT1 Mega,is now available on GEEKOM’s official website.
Photo – https://mma.prnewswire.com/media/2508472/image_5019393_24175809.jpg 

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Artificial Intelligence

Lucinity Partners with Sift for Unified Fraud and AML Case Management

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SAN FRANCISCO, Sept. 19, 2024 /PRNewswire/ — Lucinity and Sift have announced a partnership, unifying fraud and Anti-Money Laundering (AML) into Lucinity’s integrated FinCrime compliance platform for case management, agent-enabled workflow automation, and Generative AI.

Sift is an AI-powered fraud platform securing digital trust for leading global businesses. Its Global Data Network analyzes more than 1 trillion events and identity signals per year to prevent fraud across the entire consumer journey. Lucinity and Sift formed this new partnership to address the challenges of fragmented fraud and AML systems, aiming to centralize and enhance financial crime investigations.
Sift’s AI-powered solution will now be integrated into Lucinity’s platform. This collaboration enhances Lucinity’s ability to provide a seamless and efficient compliance solution. It allows teams to review and manage fraud alerts more effectively through Lucinity’s unified Case Management system, thanks to the native integration between the systems. Key benefits to Lucinity’s users include:
Real-Time Fraud Screening: Payments are screened for potential fraud in real time, utilizing Sift’s fraud detection capabilities.Automatic Payment Holds: Payments suspected of fraud are temporarily held, ensuring verification before processing.Streamlined Reviews: Compliance teams can conduct thorough reviews of flagged payments within Lucinity’s Case Management solution.Risk Level Adjustments: Fraud detection parameters can be customized to adjust sensitivity levels, adapting to emerging fraud trends and risk appetites.This partnership also enables users to leverage Lucinity’s Generative AI capabilities through the Luci copilot to investigate fraud cases more efficiently.
Udi Nessimyan, President and Chief Revenue Officer of Lucinity, comments, “One of the greatest challenges in fighting financial crime is fragmented systems and data. Our partnership with Sift helps address this challenge by providing a centralized platform for various case types, including AML, fraud, sanctions, and ad hoc cases. Our collaboration significantly enhances the productivity of investigation teams, reducing the time spent on cases from hours to minutes.”
Sift’s Chief Marketing Officer, Armen Najarian, emphasizes the collaborative effort to enhance financial crime prevention, stating, “Cybercriminals are increasingly leveraging AI to bypass traditional anti-money laundering and fraud controls, creating sophisticated and dynamic threats. To combat these evolving risks, companies must adopt a ‘fight fire with fire’ approach by leveraging AI-powered solutions. Through Sift’s partnership with Lucinity, businesses can stay ahead of fraudsters, ensuring robust protection against abuse and enabling fearless growth.”
About Sift: https://sift.com About Lucinity: https://lucinity.com
Media contact:Celina [email protected] +354 792 4321

View original content:https://www.prnewswire.co.uk/news-releases/lucinity-partners-with-sift-for-unified-fraud-and-aml-case-management-302253487.html

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