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2025 Tech Trends Report: Info-Tech Research Group Unveils New Insights on the Future of AI, Quantum Computing, and Cybersecurity

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Info-Tech’s newly released Tech Trends 2025 report outlines six critical trends that will shape the future of IT, from the rise of AI avatars to the urgent need for post-quantum cryptography. The annual report is the most anticipated industry resource as it provides IT leaders with the insights needed to drive innovation and safeguard their organisations over the coming year in a rapidly evolving technological landscape.
LONDON, Sept. 18, 2024 /PRNewswire/ — Info-Tech Research Group’s newly released Tech Trends 2025 report highlights six pivotal trends poised to transform the IT landscape in the coming year. As the pace of technological innovation accelerates and organisations are facing unprecedented challenges and opportunities, the firm’s report provides insights into how IT leaders can harness technologies like artificial intelligence (AI), quantum computing, and cybersecurity while mitigating the risks they introduce.

Historically, chief information officers (CIOs) have been tasked with preserving the integrity of an organisation’s past through meticulous recordkeeping. However, in 2025, the global IT research and advisory firm reports that the role of the CIO will evolve as the focus shifts from maintaining the past to forecasting the future. With the rise of generative AI and the impending era of quantum computing, Info-Tech explains that CIOs will need to increasingly adopt forward-thinking strategies to anticipate and simulate future business scenarios.
‘Across the UK, we’re witnessing a transformative shift driven by technological advancements, including in both AI and quantum computing,’ says Nora Fisher, senior vice president of global market programs at Info-Tech Research Group. ‘Sectors such as financial services and healthcare are harnessing the potential of generative AI to enhance customer experiences and operational efficiency. As organisations continue to embrace AI-driven innovations, balancing data security, privacy, and governance remains a top priority.’
The Tech Trends 2025 report is informed by Info-Tech’s Future of IT 2025 survey. The survey gathered responses from nearly 1,000 IT decision-makers globally between March and July 2024, with contributions from key regions such as the UK, the United States, Canada, and APAC, and representation from 17 industries, including financial services, healthcare, government, and manufacturing. In addition, expert interviews conducted with representatives from organisations such as the Blockchain Research Institue, Nubinary, Kyield, SAS, Xprize Quantum, IBM Quantum Industry & Technical Services, HP Inc., Voices.com, SWEAR, and the University of British Columbia offer in-depth case studies and real-world examples of how organisations are navigating these trends.
‘At the intersection of digital transformation and exponential AI growth, IT leaders are entering a new era where forecasting probable futures will be just as critical as reporting on the past,’ says Brian Jackson, principal research director and lead author of the report. ‘Our 2025 Tech Trends report provides a roadmap for organisations to harness AI, quantum computing, and cybersecurity solutions to stay ahead of the curve.’
The six key tech trends identified by Info-Tech Research Group for 2025 are:
AI Avatars and Chatbots:Generative AI is making it increasingly difficult to distinguish between human and AI-generated interactions. AI avatars and chatbots, now integrated into many enterprise systems, are transforming user experiences and the way organisations handle customer service, software development, and marketing. However, the rise of deepfakes presents new security threats, raising the need for robust AI detection and defence mechanisms. According to Info-Tech’s Future of IT 2025 survey, 70% of respondents are already using generative AI chatbots, with Microsoft Copilot leading adoption at 78.84%.Deepfake Defense:With the increasing sophistication of AI-generated digital humans, deepfakes are becoming a powerful tool for fraud and misinformation. IT leaders are prioritising AI-powered detection tools and content authentication methods, such as blockchain, to combat the rising threat of AI-powered cyberattacks and ensure the integrity of their data. AI ranks as the second-most disruptive force to business operations, just behind talent shortages, with a disruption risk score of 3.55 out of 5, according to Info-Tech’s findings.Quantum Advantage:Quantum computing has moved beyond theoretical exploration and is now accessible through cloud platforms, enabling real-world business experiments. As organisations begin leveraging quantum hardware to solve complex problems, industries such as media, government, and financial services are leading the charge in quantum investments. Thirty-three percent of organisations in the media, telecom, and technology sectors are investing in quantum computing, followed by 27% in the public sector and 20% in financial services.Post-Quantum Cryptography:With the threat of quantum computers breaking current encryption methods looming on the horizon, organisations must prepare for “Q-day.” The adoption of post-quantum cryptography is now a critical priority, particularly for industries handling sensitive data, such as finance, healthcare, and government. Info-Tech reports that 31% of advanced IT departments plan to invest in post-quantum cryptography before the end of 2025, compared to 16% of average IT departments. This preparedness is critical as organisations face increasing risks from ‘Harvest Now, Decrypt Later’ cyberattacks.Expert Models:As AI matures, organisations are increasingly developing custom AI models tailored to their specific industries. These expert models improve the accuracy and relevance of AI outputs, enabling businesses to derive exponential value from AI investments. Info-Tech reports that 80% of high-maturity IT departments, or “Transformers,” have already invested in AI or plan to do so by the end of 2025, compared to 72% of average IT departments. Higher maturity firms are also twice as likely to expect exponential value from AI by 2025.AI Sovereignty:While AI offers significant opportunities, it also poses risks to industries such as music, news, and customer service. The firm explains in the report that organisations are focusing on balancing AI adoption with governance and control to protect sensitive data, reduce costs, and ensure AI performance. By 2026, more companies will run localised AI models to improve cost-effectiveness and maintain control over their AI initiatives. Privacy and security concerns top the list of factors influencing AI investment decisions, with 65% of respondents citing it as a key consideration.’Our survey data and expert interviews show a clear path forward for organisations to not only adopt these emerging technologies but also navigate the challenges they bring,’ says Jackson. ‘By understanding the risks and opportunities associated with AI, quantum computing, and cybersecurity, IT leaders can make informed decisions that will drive both innovation and security.’
As organisations prepare for the future of IT, Info-Tech’s Tech Trends 2025 report provides the strategic guidance needed to stay competitive and secure. From leveraging AI avatars and quantum computing to safeguarding data with post-quantum cryptography, the firm advises that IT leaders must act now to future-proof their operations in the coming months.
Download and read the full Tech Trends 2025 report for more insights for the year ahead.
For media inquiries or interview requests with Brian Jackson, lead author of the 2024 report and an expert on emerging technology trends, please contact [email protected]
About Info-Tech Research GroupInfo-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organisations.
To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software-buying insights. 
Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact [email protected].
For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.
Media Contact: Sufyan Al-Hassan, Senior PR Manager, Info-Tech Research Group, [email protected] | +1 (888) 670-8889 x2418

 

 

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Mobile Robots (AGV and AMR) Market to Reach $22 Billion by 2030, with an 18% Growth Rate for AGVs and 30% for AMRs – LogisticsIQ

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NEW DELHI, Sept. 19, 2024 /PRNewswire/ — According to the latest market research by LogisticsIQ (5th Edition), the Mobile Robots (AGV and AMR) Market is expected to reach ~$22 billion by 2030 with a growth rate of ~18% and ~30% for AGV and AMR respectively. We expect the installed base of AGVs and AMRs to cross 3 million units in 2030.

Download a Free Sample of our report on AGV-AMR Market
Highlights of AGV (Automated Guided Vehicles) and AMR (Autonomous Mobile Robots) Market
Market Performance: Due to economic uncertainties, including capex cuts, inflation, supply chain disruptions, and geopolitical factors, the market witnessed slower growth than expected in 2023 and 2024. However, mobile robot sales are projected to exceed $6 billion in 2024.Future Growth: Over 700,000 mobile robots (AGVs and AMRs) are expected to be shipped by 2030, reaching an installed base of 3 million globally.AMR Market Surge: AMRs are anticipated to grow at a CAGR of over 30% between 2024 and 2030, surpassing AGVs in market share and shipments by 2030.Leading Markets: The United States, Germany, and China will dominate the market, with a combined annual demand of over 350,000 mobile robots by 2030.Applications and Technology
Goods-to-Person (G2P) and Person-to-Goods (P2G) AMRs: Both systems are growing in popularity, each with distinct advantages based on warehouse needs. Locus Robotics, a leading P2G vendor, reached 3 billion total picks across global deployments in April 2024.Emerging Robot Categories: Picking Robots, Manipulator Robots, Case Handling Robots, and Sortation Robots will play a vital role in fulfillment centers by 2030. RightHand Robotics recently signed a multi-year deal with Staples Inc. to deploy its RightPick™ system to enhance next-day delivery operations across 98% of the U.S.China’s Role: We expect China to become a hub for Autonomous Mobile Robots (AMRs), benefiting from labor cost advantages and high domestic consumption. Geekplus, a key player in the Chinese market, has successfully deployed over 170 tote-based AMR systems globally.Advanced Navigation: After QR code technology, LiDAR, Vision Cameras, and Sensor Fusions are becoming essential for enhanced accuracy and safety in navigation. Sensor Fusion AMRs are projected to grow by 70%. Specialized Autonomy Service Providers are collaborating with mobile robot manufacturers to develop these technologies using AI and Machine Vision.Emerging Applications
Delivery, Security, and Cleaning are the emerging applications to target with an attractive growth of ~30% apart from logistics and manufacturing although absolute market size is relatively low.Purchase the full report on the Mobile Robots Market – Growth, Trends, and Forecast
Top Factors & Challenges in the AGV and AMR Market
Industry 4.0 and Automation: Automation is the key focus in manufacturing and logistics sector as a part of Industry 4.0 and Supply Chain 4.0 initiatives for continuous growth and sustainability. Robotics is an important aspect of this automation and may contribute more than 20% in Warehouse Automation Market opportunity worth more than $55BE-commerce growth: Growth in e-commerce is the main driver for AGV/AMR demand in warehouse automation. Global e-Commerce sales have grown at a CAGR of 20% over the last decade, reaching more than $5 trillion worldwide in 2024, and expected to grow to ~$9 trillion by 2030. The share of online retail sales has gone from 2% of total to ~15%, and is further expected to reach ~25% by 2030.Rising Personnel Costs: High personnel costs and wage rates are especially high in the developed countries. Annual costs for a forklift operator can run up to $50,000, with round the clock operations driving up costs to over $200,000.AI and Deep Learning: Artificial Intelligence and Deep learning transforming warehouse operations and services. In 2023, SoftBank announced $100M investment to set up an artificial intelligence-oriented warehousing joint venture with Symbotic called GreenBox Systems. As per the announcement, SoftBank will also buy $7.5 billion of Symbotic’s AI-powered systems for its warehouses.RaaS and Leasing Options: Robots-as-a-Service (RaaS) models are becoming popular, reducing upfront costs. Flexible payment options such as “Pay Per Pick”, “Pay Per Mile”, “Pay Per Peak Day” allow warehouse operators to balance OpEx and Capex.Safety Challenges: While AGVs and AMRs are designed to operate safely around humans, safety requirements differ across industries. Ensuring compliance with safety standards is critical, particularly for service robots operating in public spaces such as malls, grocery stores, and hospitals.Cloud-Based Autonomy: Advanced AI-based autonomy platforms are migrating to the cloud for remote monitoring and scalability. For example, Continental Mobile Robots has collaborated with AWS to develop a cloud-based autonomy stack, offering features such as remote debugging and streamlined deployment processes.Key Players Analysed
AGV & AMR: Geek+, Quicktron (Flashhold), ForwardX Robotics, GreyOrange, HikRobot (HikVision), Mobile Industrial Robots – MiR (Teradyne), inVia Robotics, 6 River Systems – 6RS (Ocado Group), Fetch Robotics (Zebra), JATEN, Onward Robotics (IAM Robotics), Locus Robotics, Vecna Robotics, Waypoint Robotics (Locus Robotics), Tompkins Robotics, Scallog, OTTO Motors (Clearpath Robotics, Rockwell Automation), GIDEON Brothers, Magazino GmbH (Jungheinrich), NextShift Robotics (JASCI), AutoGuide Mobile Robots (MiR, Teradyne), EiraTech Robotics, Aethon (ST Engineering), Prime Robotics (BLEUM), HAI Robotics, Bionic HIVE, Oppent, PAL Robotics, Matthews Automation Solutions (Matthews International), GUOZI Robotics, CAJA Robotics, Omron (Adept Technology), Guidance Automation (Matthews International), Syrius Robotics, MALU Innovation (JD), Eurotec (Lowpad), Mitsubishi Logisnext Europe Oy (Rocla), NeoBotix, JBT Corporation, Transbotics (Scott Group), CSG Huaxiao, EK-Robotics (EK Automation), OCEANEERING, Wellwit Robotics, Logistic-Jet, SEEGRID, BALYO, Mushiny, TÜNKERS Maschinenbau GmbH, CPM – Dürr Group, SEER, FlexQube, IDEALworks GmbH, Continental Mobile Robots, SEER, DS Automotion (SS Schaefer)System Integrators (SI): Daifuku, Dematic (KION Group), SSI-Schaefer, Vanderlande (Toyota Advanced Logistics), Swisslog (KUKA), Knapp, Murata Machinery Ltd., Elettric 80, Beumer Group, Witron Logistik + Informatik, TGW Logistics, Grenzebach GmbH, FIVES Group, Honeywell Intelligrated, Bastian Solutions (Toyota Advanced Logistics), Material Handling System (MHS), Jungheinrich AG, LODIGE Industries, ViaStore Systems, Interlake Mecalux, Kardex, AutoStore, DMW&H, Westfalia, Dambach AG, PSB intralogistics GmbH, SIASUN Robot Automation Co., Ltd., SAVOYE, OPEX Corporation, System Logistics (Krones Group), GÜDEL, Addverb Technologies, Lodamaster Group, KPI Integrated Solutions, Wayzim TechnologyAutonomy Service Providers (ASP): Brain Corporation, Bluebotics, KOLLMORGEN, Autonomous Solutions, Inc. (ASI), MOVEL AI, MOV AI, FREEDOM ROBOTICS, ROBOMINDS, PERCEPTIN, ROMB Technologies, Balyo, Seegrid, Vecna RoboticsMachine Vision & Imaging: Basler AG, Keyence, Omron Microscan, CognexDisinfection Robots: UVD Robotics, Sarcos Robotics, Techmetics Robotics, Wellwit, Geek+, Fybots, Sherpa, Akara, MiR, Sesto, LionsBot, SmartGuardUV, Milvus, Revotonix, YouiBotRetail & Inventory Management Robots: Bossa Nova Robotics, Simbe Robotics, Badger Technologies, Lowe’s – LoweBot (Powered by Fellow AI), Fetch Robotics, Brain CorporationIndoor Delivery Robots: Bear Robotics, Keenon Robotics, Savioke Inc., Rice Robotics, Pudu, PAL Robotics, Keenon, Savioke, Segway Robotics, Anscer, AethonSecurity and Inspection Robots: Cobalt Robotics, Knightscope Robotics, OTSAW Digital, SMP Robotics, Enova, Secom, AgileXTele-operated / Telepresence Robots: Diligent Robotics, Ohmni Labs, AVA Robotics, GoBe Robotics, Double Robotics, Temi RoboticsCleaning Robots: Softbank Robotics, Avidbots, Gaussian Robotics, LionsBotHospital Support Robots: Revotonix L.L.C, Jetbrain, Aethon, MiR, MeanWhile, Keenon, Savioke, ABB, DiligentAgriculture Robots: Bogaerts, Harvest Automation, AIS, Katif, Naio Technologies, RobotnikDelivery Robots (Last Mile Delivery Robots): STARSHIP, NURO AI, Tele Retail, Kiwibot, Robby Technologies, Postmates, Eliport, Hello World Robotics, OTSAW, JD.com, ScoutBattery & Chargers: LG Chem (LG Energy Solutions), Crown Equipment Corporation, East Penn Manufacturing, EnerSys, SBS, iN2Power, Wiferion, Inventus Power, Toshiba SCiB, Conductix-WampflerMotion Control & Robotic Components: Advance Motion Control, Kollmorgen, Energid (Teradyne), Harmonic Drive System, Parker, Elmo Motion, CGI, Brother, Nidec, Allied Motion, SEW Eurodrive, Pilz, Nord, MurrelektronikKnow more about AGV and AMR Market – Top Players, Cost Analysis, Competition, and Customer Expectation
What will you get in this report?
500 Pages and 160+ Exhibits Market ReportRevenue and Shipment data segmented:By form factor (Deck-load, Tugger/Pull, Forklift)By Navigation (Tape/Wire/Magnet, Reflector, QR Codes, LiDAR, Camera, Sensor, Fusion)By Function (Goods to person (G2P), Person to Goods (P2G), Conveying, Piece picking, Towing, Pallet Handling)By Application (Manufacturing, Logistics and Warehousing, Shipping, Delivery, Cleaning, Security, Hospital, Retail)Detailed excel file with 150+ market tables (Revenue and Shipment) including forecast till 2030A bottom-up analysis of AGV AMR market for 19 countries (United States, Canada, Germany, UK, France, Italy, Spain, Nordics, China, Japan, South Korea, Australia, India, Taiwan, Thailand, Malaysia, Singapore, Indonesia, Phillippines) in 5 regionsIn-depth analysis of 700 companies in the ecosystem with more than 160 company profiles.Focus Group Discussion with 100+ key industry stakeholders across the value chain to collect the first-hand information to validate our analysis. Stakeholders include components and technology providers, system integrators, robot manufacturers (OEM/ODM), robotic software & service providers, and end-user industry verticals. Apart this, study also focuses on different components and integral parts of AGV/AMR like Motion Control, Batteries & Chargers, Cameras / Vision Sensor, LiDAR, Sensor Fusion, QR Code and Wireless Communication.2 Analyst Sessions to brainstorm furtherInvestment details excel file with 175+ M&A and ~1000 funding dealsLogisticsIQ™ Exclusive Market Map (700+ Players across more than 15 categories)About LogisticsIQ
LogisticsIQ is a dedicated market research and advisory firm in Logistics & Supply Chain sector, empowering decision makers from top fortune 1000 companies, financial and research institutions, private equity and high potential start-ups with market insights to make better decisions. We enable this by analysing the right mix of the best data, the best research methodologies, and the best industry panel to deliver value to our clients.
Media ContactName: Sunny M.Email: [email protected]: +91-952-918-4938
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Mediwave Showcases AI and AR Emergency Response Technology at EMS World 2024

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LAS VEGAS, Sept. 19, 2024 /PRNewswire/ — Mediwave, a leader in emergency response solutions for prehospital care, made a significant impact at EMS World 2024, the largest Emergency Medical Services (EMS) convention in the United States, held at the Las Vegas Convention Center. Earlier this year, Mediwave launched the world’s first end-to-end emergency response suite powered by Artificial Intelligence (AI) and Augmented Reality (AR), further solidifying its position as an industry pioneer in the U.S. market by introducing its groundbreaking solution at the event through live demonstrations.

AI and AR-Powered Emergency Response Suite
At EMS World 2024, Mediwave unveiled its AI and AR-powered Emergency Response Suite, an integrated solution that consists of three core solution pillars: 
Intelligent Dispatch: Integrated with Emergency Response Management Systems (ERMS) and Electronic Patient Care Reporting (ePCR), the system optimizes response times through geo-fencing and route optimization, providing the fastest ambulance dispatch rather than merely the nearest.Connected Ambulances: Equipped with 4G/5G and Internet of Medical Things (IoMT), the solution enables remote monitoring and real-time data transmission of vital signs, facilitating rapid triage during patient transport.Intelligent EMT: Features an AI assistant for form-filling and validation for incident reports and patient care reporting, along with AR headsets for hands-free, immersive care.AI-Assisted ePCR Tool: A Game-Changer in EMS
A highlight of Mediwave’s technology is the AI assistant designed for first responders. Donnie Woodyard, an industry expert with over 30 years of experience as a paramedic and EMS system leader working closely with Mediwave, shared his on-site experience, “In hundreds of live demos of the AI assistant tool conducted at EMS World at the Mediwave booth, the solution consistently demonstrated over 99% accuracy in charting in most cases, completed in just seconds. This is a landmark achievement and the first of its kind, designed to meet the unique demands of EMS. I’m excited to work alongside this remarkable team to help the EMS industry thrive in the age of intelligent technology.”
Case Study: A Global Benchmark for EMS Technology Adoption
Mediwave’s innovations have already proven successful in real-world applications. The 1990 Suwa Seriya ambulance service in Sri Lanka, powered by Mediwave’s end-to-end emergency response suite, serves as a global benchmark for EMS technology adoption, achieving an impressive national response time of under 12 minutes. Recently cited by the World Bank as one of the most technologically advanced and fastest ambulance services in the world, Suwa Seriya exemplifies the transformative power of Mediwave’s solutions on a global scale.
Forging Ahead: AI and AR in EMS
Suren Pinto, Founder and CEO of Mediwave stated, “The future of EMS is being shaped right now. The overwhelming response at EMS World reaffirmed our mission in the prehospital care arena. As a first mover in the U.S. with our integrated AI and AR emergency response suite, Mediwave is proud to lead the way in delivering smarter, faster, and more effective emergency care solutions.”
Mediwave’s emergency response technology sets a new global standard for prehospital care. By leveraging AI and AR, the company enhances patient outcomes, operational efficiencies through technology integration for heightened situational awareness, and first responder mastery across the EMS sector and beyond.
About Mediwave
Headquartered in Singapore, Mediwave is a leading-edge digital healthcare solution provider, driving the future of prehospital emergency care with AI, IoMT, and Mixed Reality technologies designed for first responders and EMS agencies. Learn more: www.mediwave.io
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Global renewables company RES selects IFS Cloud to support operations and growth

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IFS’s industry-leading ERP solution will be used to drive operational efficiencies in multiple countries
LONDON, Sept. 19, 2024 /PRNewswire/ — IFS, the leading provider of enterprise cloud and Industrial AI software, today announced that the world’s largest independent renewable energy company, RES, has selected IFS Cloud to support its business as it seeks to align operational procedures and continued global growth.

IFS Cloud’s combination of enterprise-class operational ERP proficiency, leading service management and asset management capabilities within a single, integrated platform will enable RES to support all its global processes.
IFS Cloud is ideally suited to meet RES’ needs. The solution’s twice-yearly updates ensure RES can quickly take advantage of new functionality as soon as it is released through a planned update cadence, while the composable nature of IFS Cloud enables RES to integrate new capabilities and innovation. RES can also use IFS Cloud to access one version of the truth from a single common data source, thereby having greater visibility over operations and make faster, more informed decisions.
Henrik Brandt, Chief Financial Officer, RES, said: “Investing in IFS Cloud gives us enhanced control over all our business activities, which will help us to drive operational efficiencies. With IFS Cloud, we will have access to clear business information for decision-making and will be able to achieve faster time to decisions as a result.”  
Mark Moffat, CEO, IFS, said: “RES is a bold, innovative renewable energy company that fully understands the strategic importance of asset and service centric ERP software and the potential of harnessing it to drive efficiencies across its business. We are confident that IFS Cloud will allow them to manage development and construction projects, deliver efficient asset operations, get visibility into project costs, and standardize processes across their entire business more effectively.”
About RES
RES is the world’s largest independent renewable energy company, working across 24 countries and active in wind, solar, energy storage, biomass, hydro, green hydrogen, transmission, and distribution. An industry innovator for over 40 years, RES has delivered more than 26 GW of renewable energy projects across the globe and plans to bring more than 22 GW of new capacity online in the next five years.
As a service provider, RES has the skills and experience in asset management, operations and maintenance (O&M), and spare parts – supporting 41GW of renewable assets across 1,300 sites. RES brings to the market a range of purposeful, practical technology-based products and digital solutions designed to maximise investment and deployment of renewable energy.
RES is the power behind a clean energy future where everyone has access to affordable zero carbon energy bringing together global experience, passion, and the innovation of its 4,500 people to transform the way energy is generated, stored and supplied. Visit: www.res-group.com
About IFS
IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability.
IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.
IFS was founded in 1983 by five university friends who pitched a tent outside our first customer’s site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 6,500 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why.
CONTACT: [email protected]
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