CHIHUAHUA, Mexico, Oct. 17, 2024 /PRNewswire/ — With the conclusion of the 27th TCI Network Global Conference, held in Chihuahua, northern Mexico, Ireland has received the baton to host the global cluster meeting in 2025. During the handover ceremony to Ireland, John Hobbs, of Munster Technological University, Ireland, expressed his excitement for the upcoming global cluster conference, referring to the groups of companies that share objectives and resources. “We are very excited to host the next conference in Ireland. Clusters have proven to be a key instrument in transforming our economies, and in 2025 we hope to further strengthen the alliances we have built here in Chihuahua,” said Hobbs, who is also a member of TCI Network. Hobbs highlighted Chihuahua as a model for cluster organization to spur economic development across various industries and as a platform for sharing best practices. “What we saw in Chihuahua is a clear example of how clusters can catalyze change. This conference has been an extraordinary platform for sharing good practices, and we look forward to continuing the dialogue,” he said. Departing TCI Network President Merete Daniel Nielsen also stressed the opportunities for development and the discussion of critical future topics, such as global collaboration, artificial intelligence, and the reshoring of supply chains, or nearshoring, among others. She also praised the northern Mexican state of Chihuahua for its organization and the synergies achieved between the private and public sectors.”I don’t know where to start or end because they’ve truly been a strong example of what clusters can accomplish. Without the collaboration of institutions and cluster managers, the level and quality of what we’ve seen here would not have been possible. Chihuahua is a best-practice case we can all be proud of,” she said. Nielsen reflected on her experience as head of TCI Network, noting that her departure as president highlights the potential these initiatives hold for economic and industrial development. “This is my final handover, as I’ve been president of TCI Network for six years. I will carry this place in my heart because to me, it is a testament to the power of clusters and the transition they represent,” she remarked. “For the first time in TCI, we now have two countries collaborating on organizing the next conference. We are very eager to welcome everyone to Ireland.”, she finally stressed.

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The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors.USU, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact.MIDDLETON, Mass., Oct. 17, 2024 /PRNewswire/ — QKS Group has named USU as a technology leader in their 2024 SPARK Matrix™ analysis of IT Service Management Tools market.

The QKS Group’s SPARK Matrix™ evaluates vendors based on technology excellence and customer impact. It offers an in-depth analysis of global market dynamics, major trends, vendor landscapes, and competitive positioning. By providing competitive analysis and ranking of leading technology vendors, the SPARK Matrix™ delivers strategic insights that help users access provider capabilities, differentiate competitively, and understand market positions.
USU has been placed as a leader in the 2024 SPARK Matrix™: IT Service Management Tools owing to its AI-based automation capabilities and robust service management features, which enhance operational efficiency and simplify service delivery.
QKS Group defines IT Service Management Tools as a set of tools and processes that offer comprehensive workflow management, enabling organizations to ensure optimized designing, automating, planning, managing, reporting, and delivering of integrated IT services and related digital experiences. These tools support practices such as request, incident, problem, change, knowledge, configuration, and case management, as well as compliance with global regulations and interfaces for non-IT business needs.
“USU provides a robust and AI-driven IT Service Management platform, which offers advanced automation capabilities that streamline IT operations and reduce manual intervention,” said Mohnish Rathore, Analyst, QKS Group. “What differentiates USU is its ability to automate a wide range of tasks, from routine service desk functions to complex IT operations, ensuring reliable service delivery. The platform’s comprehensive approach to service management, covering everything from strategic planning to day-to-day operations, allows organizations to align IT services with business objectives effectively. With real-time performance monitoring tools, USU empowers organizations to optimize resources and ensure compliance. Due to its outstanding capabilities in both technology excellence and customer impact, USU has been positioned as a leader in the 2024 SPARK Matrix™ for IT Service Management Tools,” Mohnish added.
The IT Service Management (ITSM) tools market is experiencing significant growth, driven by the increasing complexity of IT environments and the rising demand for efficient service delivery. With businesses heavily relying on IT services, ITSM tools have become critical for managing incidents, changes, and IT assets. The market is evolving with advancements in AI and automation, which are being integrated into ITSM tools to automate routine tasks, enhance predictive analytics, and improve service delivery. As organizations embrace digital transformation, the demand for ITSM solutions that align IT services with business goals, optimize IT processes, and enhance customer satisfaction continues to grow. This trend is expected to expand further, with a focus on cloud-based ITSM solutions that offer scalability, flexibility, and cost-effectiveness.
For more information about USU.
About USU 
As a leading provider of software and service solutions for IT and customer-service management, USU enables companies to manage the requirements of today’s digital world. Global organizations use our solutions to cut costs, become more agile, and reduce risks – with smarter services, simpler workflows, and better collaboration. With more than 45 years of experience and locations worldwide, the USU team brings customers into the future.
In addition to USU GmbH, the subsidiaries USU Digital Consulting GmbH, USU Inc., USU SAS and USU GK also belong to USU Software AG.
Further information: https://www.usu.com
Media ContactUSU Software AGCorporate CommunicationsDr. Thomas GerickEmail: [email protected] 
About QKS Group:
QKS Group is a global advisory and consulting firm focused on helping clients achieve business transformation goals with Strategic Business and Growth advisory services. At QKS Group, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.
For more available research, please visit https://qksgroup.com/ 
Media Contact:Shraddha Roy PR & Media Relations QKS Group Regus Business Center 35 Village Road, Suite 100, Middleton Massachusetts 01949 United States Email: [email protected] Content Source: https://qksgroup.com/newsroom/usu-positioned-as-a-leader-in-the-2024-spark-matrixtm-for-it-service-management-tools-by-qks-group-807 Follow us on LinkedIn: https://www.linkedin.com/company/qksgroup 
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The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IoT IAM vendors.HID, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact.MIDDLETON, Mass., Oct. 17, 2024 /PRNewswire/ — QKS Group has named HID as a technology leader in their 2024 SPARK Matrix™ analysis of IoT Identity & Access Management (IoT IAM) market.

The QKS Group SPARK Matrix™ evaluates vendors based on technology excellence and customer impact. It offers an in-depth analysis of global market dynamics, major trends, vendor landscapes, and competitive positioning. By providing a competitive analysis and ranking of leading technology vendors, the SPARK Matrix delivers strategic insights that help users access provider capabilities, differentiate competitively, and understand market positions.
HID was chosen as a leader in the 2024 SPARK MatrixTM IoT Identity & Access Management (IoT IAM) due to its outstanding capabilities in providing robust security features, seamless integration with existing systems, and comprehensive management tools that ensure secure and efficient identity verification and access control for IoT devices.
QKS Group defines IoT Identity & Access Management as “A security architecture for identification, authentication, and authorization of IoT devices, users, and applications. It generates unique digital identities to ensure that only authorized entities may access IoT networks and data, defending against unauthorized entry and cyber risks. IoT IAM protects the integrity, confidentiality, and availability of linked systems by implementing strong access control regulations, while also assuring operational efficiency and scalability in large, distributed IoT environments.”
“HID provides a comprehensive solution that offers a unique value proposition by securing IoT ecosystems with advanced identity and access management (IAM) capabilities,” said Sanket Kadam, Analyst at QKS Group. “HID PKIaaS integrates seamlessly with IoT devices, leveraging secure device authentication, code signing, and end-to-end encryption to ensure robust security across diverse industries such as hospitality, automotive, and financial services.” Sanket further adds “HID excels in its post-quantum cryptography readiness and lifecycle management, offering customers future-proof security with PQC certificates and automated certificate management tools. Their focus on operational simplicity and flexibility enables organizations to secure IoT devices without requiring in-depth expertise in PKI or IAM systems.”
“HID is proud to be recognized as a leader in the 2024 SPARK Matrix for IoT Identity and Access Management (IoT IAM),” said Vishvas Patel, VP and Head of PKI & IoT Management at HID.
The IoT Identity & Access Management (IAM) market is rapidly evolving due to increased IoT adoption across industries like energy, healthcare, and critical infrastructure. Key trends in IoT IAM include Zero Trust security models that illustrate post-quantum cryptography and automated certificate lifecycle management to provide greater security. There is a growing focus on uniqueness of devices, hence the more feasible prospect of deploying cloud-based IAM solutions while making use of AI and ML for real-time threat detection. Along with MFA, IAM convergence with PAM is becoming an essential security factor in terms of securing IoT devices and dealing with more complex access management within the IoT systems.
Additional Resources:
For more information about HIDSPARK Matrix: IoT Identity & Access Management (IoT IAM)About HID:
HID powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID’s products and services to navigate their everyday lives, and billions of things are connected through HID’s technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.  
Vendor Media Contact:HIDMatt [email protected]
About QKS Group:
QKS Group is a global advisory and consulting firm focused on helping clients achieve business transformation goals with Strategic Business and Growth advisory services. At QKS Group, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.
For more available research, please visit https://qksgroup.com/ 
Media Contact:QKS Group Shraddha Roy PR & Media Relations QKS Group Regus Business Center 35 Village Road, Suite 100, Middleton Massachusetts 01949 United States Email: [email protected] Content Source: https://qksgroup.com/newsroom/hid-positioned-as-the-leader-in-the-2024-spark-matrix-for-iot-identity-access-management-iot-iam-by-qks-group-806Follow us on LinkedIn: https://www.linkedin.com/company/qksgroup/
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