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NTT DATA Business Solutions publishes first Sustainability Report

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NTT DATA Business Solutions AG publishes its first Sustainability Report, marking the start of regular annual reporting. Taking its cue from the guidelines of the German Sustainability Code (DNK), the report provides insights into the efforts made by the internationally operating SAP® consulting company to foster sustainability within the company and along the supply chain.

“I am proud of the publication of our first Sustainability Report. It is an important step for NTT DATA Business Solutions and illustrates our commitment to sustainability as a core element of our corporate strategy. For us as a company and for me as CEO, sustainability orientation and transparent communication of our actions are fundamental prerequisites. We have a responsibility towards our employees, business partners, and customers as well as towards the environment and society generally,” explains Norbert Rotter, CEO of NTT DATA Business Solutions AG and EVP NTT DATA, Inc. “Technology can be an engine for positive change. As an IT service provider, we support our customers with innovative products and digital solutions that help them become more sustainable. While we recognize that we are still in the early stages of our journey, our first Sustainability Report is a clear statement of our aim to have a positive impact on our planet and on society.”

One of the other crucial influencing resources is the international NTT DATA NET-ZERO Vision 2040, which the company is committed to as part of the NTT DATA Group. This stipulates that the NET ZERO target for Scope 1 and Scope 2 emissions is to be achieved by 2035 – with an interim deadline of 2030 for the data centers.  By 2040, the NET ZERO target is then to be achieved along the entire value chain (Scope 3). The long-term sustainability strategy of NTT DATA Business Solutions has also been crucially informed by the 17 Sustainable Development Goals (SDG), which were adopted by the United Nations. Twelve of these are linked particularly closely to the company’s business activities and are considered directly in the report. The report is divided into three sections, headed Environment, Social, and Governance, for each of which concrete figures, measures and sample projects from the company are provided.

Data centers under the spotlight

Based on the data for fiscal year 2022/23 (reporting period: April 1, 2022 to March 31, 2023), the report focuses on the countries and business units that account for the majority of overall revenues and have a substantial influence on matters relating to sustainability. These also include the data centers in GermanyDenmark, the USAPoland, and Malaysia. Here, the focus is clearly on energy-efficient operation and use of self-generated solar power, explains Jürgen Pürzer, CFO of NTT DATA Business Solutions. “In Germany, our data centers account for some 80 percent of electricity consumption. Their planning back in 2011 already included aspects of sustainability and they have been operated exclusively using green power since 2021.” In parallel with the increased use of renewable energies, the Travel and Mobility Policy is being revised with the aim of reducing emissions. “To us, ‘Green IT’ does not just mean ‘Green Energy’; we also promote careful use of resources and actively support our customers with their green transformation by providing innovative software solutions.”

Sustainable thanks to innovative IT solutions

Heading towards a climate-neutral circular economy, the SAP Platinum Partner develops IT solutions that will enable its customers to record and reduce emissions, optimize business processes, and lower costs. This involves above all the use of SAP sustainability solutions as well as artificial intelligence, blockchain, and IoT; in every case aiming at facilitating new intelligent business models and more efficient use of business software. The company also promotes the use of software solutions to manage societal challenges; examples include the provision of assistance to people at risk of suicide with the “AI Suicide Helpline”, the transportation of medical goods in inaccessible areas using drones, and the promotion of digital education. All these examples and projects are presented in detail in the report, providing insights into the sustainability work done at NTT DATA Business Solutions.

From fiscal year 2025/26, companies like NTT DATA Business Solutions will be subject to a sustainability reporting requirement. In order to develop a deeper understanding of its customers’ needs and steadily expand its own capabilities in this area, the company made the decision to publish an annual sustainability report even before the above-mentioned requirement comes into force. With this decision, the SAP consulting company intends to create transparency internally and externally so that any improvement potential can be recognized and realized early on. “Transformation into a sustainable enterprise requires perseverance and long-term measures that go beyond short-term achievements. It is therefore necessary for companies to remain self-critical and to keep questioning the course they are on with the aid of sustainability reports and make adjustments if necessary,” Norbert Rotter comments.

Find the Sustainability Report of NTT DATA Business Solutions here.

Artificial Intelligence

Sendbird Unveils Easy-to-Use AI Chatbot Tailored for Small Businesses

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SEOUL, South Korea, Feb. 28, 2024 /PRNewswire/ — Sendbird, a leading communications platform for web and mobile apps, has launched its AI chatbot, designed for easy setup and tailored to help small-to-medium-sized businesses (SMBs)  in various customer-facing sectors like e-commerce and healthcare. This affordable, no-code solution aims to enhance customer engagement and support. Businesses can access an AI chatbot starter package offering features such as chatbot personas creation, knowledge enrichment, workflow integration, and performance tracking analytics, all without requiring technical skills.

Furthemore, Sendbird has unveiled a developer-centric Pro package, which simplifies mobile app integration and provides more workflows and function calls for third-party software connections. These connections empower the AI chatbot to expand its capabilities and improve the competitiveness. For instance, the AI chatbot can offer personalized recommendations for flights, accommodations, or products.
Sendbird’s no-code AI chatbot seamlessly integrates with Sendbird Desk, its in-app chat customer service solution, providing businesses with a unified sales or support desk. This integration boosts automated efficiency while maintaining a nuanced understanding of human support, leading to swifter, more accurate responses and increased customer satisfaction.
Built on a real-time communication platform trusted by industry leaders like Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, Krafton, Sendbird’s AI chatbot ensures seamless integration with both websites and mobile applications. This enables businesses to streamline support processes, save time, and allocate resources effectively, exceeding customer expectations.
Sendbird CEO and Co-founder John S. Kim emphasizes the importance of making AI accessible to SMBs, stating, “Today, large enterprises and consumer brands effectively use AI to engage with their customers. But there is no way for a small company to compete. What we aim to do with our no-code AI chatbot is to make that technology accessible to SMBs.”
To explore the benefits firsthand, businesses can access a free trial of Sendbird’s AI chat bot at sendbird.com/products/ai-chatbot. Additionally, to enhance superior customer support and engagement further, go to Sendbird Desk at sendbird.com/products/customer-support.
About Sendbird
Sendbird is the all-in-one communication platform empowering web and mobile applications with customizable user experiences. Sendbird’s cutting-edge APIs unlock the potential of AI-powered chatbots, one-way notification messages, chat, video calls and live streaming, tailored for use in commerce, marketing, and exceptional customer support. Trusted by industry leaders such as Rakuten, Paytm, Traveloka, Carousell, PayPay, Yahoo, DoorDash, and Krafton, Sendbird powers over 7 billion interactions monthly for over 4000+ applications worldwide.
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Vieworks Unveils Cutting-Edge X-ray Imaging Solutions at ECR 2024

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ANYANG, South Korea, Feb. 27, 2024 /PRNewswire/ — Vieworks, a leading provider of medical and industrial X-ray imaging solutions, is gearing up to showcase its innovative lineup at the European Congress of Radiology (ECR) 2024, scheduled from February 28 to March 3 in Vienna, Austria. Vieworks will introduce a range of groundbreaking solutions including the VXvue software with AI diagnostic support for both human and veterinary applications, alongside X-ray flat panel detectors (Hall X3, Booth 324).

At the exhibition, Vieworks will unveil a total of 19 products, featuring 15 static and dynamic flat panel detectors accompanied by dedicated image acquisition software. Particularly noteworthy will be the introduction of the enhanced VXvue software integrated with AI diagnostic support solutions. 
Vieworks’ large-format and large-area detector products (VIVIX-S 1751S, VIVIX-S 4747V) are designed to optimize full-spine, half-body, and large-area imaging, offering static image detectors capable of capturing wider area images in a single scan compared to conventional models, thereby reducing patient radiation exposure. With advantages such as high resolution and swift image acquisition, these detectors enable more efficient diagnosis.
In addition to these innovations, Vieworks will showcase a variety of its flagship products, including FPDs for general radiography (VIVIX-S V, VIVIX-S F series), portable C-arms and fluoroscopy applications (VIVIX-D series), and digital detectors for breast examination (VIVIX-M series).
Developed in-house by Vieworks, VXvue is a user-centric image processing software designed to post-process clinical images acquired through X-ray detectors. With recent enhancements, VXvue can analyze X-ray clinical images of animals such as dogs and cats, providing abnormal findings related to musculoskeletal and thoracic diseases within 15 seconds. By offering post-processing of images along with information on the location of ailments and their probability, VXvue is poised to significantly improve the diagnostic process for veterinarians.
VXvue also offers advanced solutions for human application, incorporating the ‘PureImpact™’ technology, a high-performance image processing algorithm that enhances image clarity, and AI. This enables detailed depiction of soft tissue and skeletal structures with minimal radiation exposure.
A Vieworks spokesperson stated, “This year, we will continue to invest in innovative technologies such as AI to advance our product diversification and technological sophistication. Through these efforts, we aim to secure loyalty from our key customers in North America and Europe and expand our market share.”
ECR, regarded as one of the world’s largest congresses alongside the Radiological Society of North America (RSNA), anticipates participation from over 240 companies representing 35 countries.
About Vieworks Co., Ltd.
As a global leader in digital imaging in various applications from medical x-ray imaging to industrial x-ray inspection, Vieworks offers the most advanced x-ray flat panel detectors and software as a solution to the world. Vieworks creates new standards in the imaging industry by providing professionals with the most valued and high-quality images and offering innovative vision and insight for all. For more information, please visit xrayimaging.vieworks.com.
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Geotab Brings Conversational AI to Connected Transportation Solutions at Mobile World Congress

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Demonstrates Geotab Ace with AI capabilities to interpret complex data with natural-language processing – a game-changer in connected vehicle transformationEnables fleets to make faster data-driven decisions based on safety, route planning, maintenance schedules, sustainability, and moreVisit us for the Geotab Ace demo on the Ontario Canada exhibition in Hall 7, 7G61, Kiosk 11 at MWC
BARCELONA, Spain, Feb. 27, 2024 /CNW/ – Geotab Inc. (“Geotab”), a leading connected vehicle technology provider, will demonstrate its industry-first generative AI assistant for connected transportation, Geotab Ace, at Mobile World Congress. Geotab Ace is fueled by data-led AI processing capabilities analyzing more than 75 billion data points daily across global telecoms networks. Deeply integrated into MyGeotab, Geotab Ace instantly generates insights, while democratising and streamlining access to information to unlock new value from fleet data. 
Geotab Ace was launched earlier this month at Geotab Connect, with the first public demonstrations of the AI copilot being debuted at Mobile World Congress. Geotab Ace has access to an expansive array of insights, including predictive safety analytics, predictive maintenance, trip data, zone activity, electric vehicle statistics, exception events, GPS tracking, and more. This allows it to provide nuanced answers to a broad range of complex questions while remembering past interactions to improve future responses. Geotab Ace is built on privacy-by-design principles and keeps all customer telematics data within Geotab’s environment, never shared with any Large Language Model (LLM).
Enhancements to the user experience include tailored insights through intuitive dialogue with natural language processing – allowing organizations with fleets to extend on-demand insights in areas including safety, operations, maintenance, efficiency, and sustainability to assess the performance of their vehicles, assets, drivers, and more in simple, easy-to-understand terms.
Fleets can now significantly reduce the time taken to gain insights and access customized data reflections that are tailored to their specific needs, enhancing their capacity and expediency for making data-driven decisions.
“By bringing the intuitive simplicity of conversational AI directly into the Geotab platform, we are transforming the way fleets interact with their data, crafting a future where insights are immediate, intelligent, and instrumental to success,” said Edward Kulperger, Senior Vice President, Geotab EMEA. “It embodies our mission to simplify data analysis and unlock a world of trustworthy, insightful and actionable fleet intelligence.”
Geotab’s position as an industry trailblazer is reinforced by its 4 million globally connected vehicles, 50,000 customers across 160 countries, and an extensive telecoms carrier and partner network. This depth of expertise and global scale enables the company to develop unprecedented AI models, unlocking unmatched value and efficiency for fleets around the world.
Geotab Ace will be available to be experienced hands-on in the Ontario (Canada) Pavilion in Hall 7, 7G61, Kiosk 11 at Mobile World Congress from February 26 – 29, 2024.
To learn more about Geotab Ace, visit https://www.geotab.com/uk/ace/..
About GeotabGeotab is a global leader in connected transportation solutions. We provide telematics — vehicle and asset tracking — solutions to over 50,000 customers in 160 countries. For more than 20 years, we have invested in ground-breaking data research and innovation to enable partners and customers, including Fortune 500 and public sector organizations, to transform their fleets and operations. With over 4 million subscriptions and processing more than 75 billion data points a day, we help customers make better decisions, increase productivity, have safer fleets, and achieve their sustainability goals. Geotab’s open platform and Marketplace offers hundreds of third-party solution options. Backed by a team of industry-leading data scientists and AI experts, Geotab is unlocking the power of data to understand real-time and predictive analytics — solving for today’s challenges and tomorrow’s world. To learn more, visit www.geotab.com, follow @GEOTAB on Twitter and LinkedIn, or visit the Geotab Blog.

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