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How Spotify AI plans to know what’s going on inside your head, and find the right track for it

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With about 100 million tracks available and over 600 million subscribers, helping listeners find the music they will love has become a navigational challenge for Spotify. It’s the promise of personalization and meaningful recommendations that will give the vast catalog more meaning, and that is central to Spotify’s mission.
The streaming audio giant’s suite of recommendation tools has grown over the years: Spotify Home feed, Discover Weekly, Blend, Daylist, and Made for You Mixes. And in recent years, there have been signs that it is working. According to data released by Spotify at its 2022 Investor Day, artist discoveries every month on Spotify had reached 22 billion, up from 10 billion in 2018, “and we’re nowhere near done,” the company stated at that time.
Over the past decade or more, Spotify
has been investing in AI and, in particular, in machine learning. Its recently launched AI DJ may be its biggest bet yet that technology will allow subscribers to better personalize listening sessions and discover new music. The AI DJ mimics the vibe of radio by announcing the names of songs and lead-in to tracks, something aimed in part to help ease listeners into extending out of their comfort zones. An existing pain point for AI algorithms — which can be excellent at giving listeners what it knows they already like — is anticipating when you want to break out of that comfort zone.
The AI DJ combines personalization technology, generative AI, and a dynamic AI voice, and listeners can tap the DJ button when they want to hear something new, and something less-directly-derived from their established likes. Behind the dulcet tones of an AI DJ there are people, tech experts and music experts, who aim to improve the recommendation capacity of Spotify’s tools. The company has hundreds of music editors and experts across the globe. A Spotify spokesperson said the generative AI tool allows the human experts to “scale their innate knowledge in ways never before possible.”
The data on a particular song or artist captures a few attributes: particular musical features, and which song or artist it has been typically paired with among the millions of listening sessions whose data the AI algorithm can access. Gathering information about the song is a fairly easy process, including release year, genre, and mood — from happy to danceable or melancholic. Various musical attributes, such as tempo, key, and instrumentation, are also identified. Combining this data associated with millions of listening sessions and other users’ preferences helps to generate new recommendations, and makes the leap possible from aggregated data to individual listener assumptions.
In its simplest formulation, “Users who liked Y also liked Z. We know you like Y, so you might like Z,” is how an AI finds matches. And Spotify says it’s working. “Since launching DJ, we’ve found that when DJ listeners hear commentary alongside personal music recommendations, they’re more willing to try something new (or listen to a song they may have otherwise skipped),” the spokesperson said.
If successful, it’s not just listeners that get relief from a pain point. A great discovery tool is as beneficial to the artists seeking to build connections with new fans.
Julie Knibbe, founder & CEO of Music Tomorrow — which aims to help artists connect with more listeners by understanding how algorithms work and how to better work with them — says everyone is trying to figure out how to balance familiarity and novelty in a meaningful way, and everyone is leaning on AI algorithms to help make this possible. Be she says the balance between discovering new music and staying with established patterns is a central unresolved issue for all involved, from Spotify to listeners and the artists.
“Any AI is only good at what you tell them to do,” Knibbe said. “These recommender systems have been around for over a decade and they’ve become very good at predicting what you will like. What they can’t do is know what’s in your head, specifically when you want to venture out into a new musical terrain or category.”
Spotify’s Daylist is an attempt to use generative AI to take into account established tastes, but also the varying contexts that can shape and reshape a listeners’ tastes across the course of a day, and make new recommendations that fit various moods, activities and vibes. Knibbe says it’s possible that improvements like these continue, and the AI gets better at finding the formula for how much novelty a listener wants, but she added, “the assumption that people want to discover new music all the time is not true.”
Most people still return, fairly happily, to familiar musical terrain and listening patterns.
“You have various profiles of listeners, curators, experts … people put different demands on the AI,” Knibbe said. “Experts are more difficult to surprise, but they aren’t the majority of listeners, who tend to be more casual,” and whose Spotify usage, she says, often amounts to creating a “comfortable background” to daily life.
Technology optimists often speak in terms of an era of “abundance.” With 100 million songs available, but many listeners preferring the same 100 songs a million times, it’s easy to understand why a new balance is being sought. But Ben Ratliff, a music critic and author of “Every Song Ever: Twenty Ways to Listen in an Age of Musical Plenty,” says algorithms are less solution to this problem than a further entrenching of it.
“Spotify is good at catching onto popular sensibilities and creating a soundtrack for them,” Ratliff said. “Its Sadgirl Starter Pack playlist, for instance, has a great name and about a million and a half likes. Unfortunately, under the banner of a gift, the SSP simplifies the oceanic complexity of young-adult depression into a small collection of dependably ‘yearny’ music acts, and makes hard clichés of music and sensibility form more quickly.”
Works of curation that are clearly made by actual people with actual preferences remain Ratliff’s preference. Even a good playlist, he says, might have been made without much intention and conscience, but just a developed sense of pattern recognition, “whether it’s patterns of obscurity or patterns of the broadly known,” he said.
Depending on the individual, AI may have equal chances of becoming either a utopian or dystopian solution within the 100-million track universe. Ratliff says most users should keep it more simple in their streaming music journeys. “As long as you realize that the app will never know you in the way you want to be known, and as long as you know what you’re looking for, or have some good prompts at the ready, you can find lots of great music on Spotify.”
Source: cnbc.com
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Demystifying the EU AI Act for IT Leaders

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As the EU AI Act approaches its final passage, organizations involved in both developing and deploying AI technologies will face new transparency and risk assessment requirements, although the exact rules are yet to be finalized.
The European Parliament’s mid-March vote to approve the EU AI Act marks a significant milestone as the world’s first major legislation aimed at regulating the use and implementation of artificial intelligence applications.
While the vote does not signify the law’s definitive enactment, it does signal forthcoming regulatory changes that will impact many Chief Information Officers (CIOs) overseeing AI tool usage within their organizations. The legislation will not only affect entities directly engaged in AI development but also those simply utilizing AI technologies. Furthermore, these regulations will extend beyond the EU’s borders, impacting any organization interacting with EU residents.
The journey toward AI legislation has been years in the making, with the EU initially proposing the legislation in April 2021. Despite some advocacy for AI regulation from prominent figures like Elon Musk and Sam Altman, the EU AI Act also faces criticism.
The legislation will impose new obligations on organizations to validate, monitor, and audit the entire AI lifecycle. Kjell Carlsson, head of AI strategy at Domino Data Lab, expresses concern about the potential chilling effect of the law on AI research and adoption due to hefty fines and unclear definitions. However, ignoring the AI revolution to evade regulations is not a viable option, Carlsson emphasizes, as AI adoption is essential for organizational survival and growth.
The EU AI Act covers three main areas:

Banned uses of AI: Prohibitions include AI applications threatening human rights, such as biometric categorization systems based on sensitive physical features. Monitoring of employee or student emotions, social scoring, predictive policing based on personal profiles, and manipulation of human behavior are also banned.
Obligations for high-risk AI systems: Organizations utilizing high-risk AI tools must conduct risk assessments, mitigate risks, maintain use logs, ensure transparency, and provide human oversight. Examples of high-risk systems include those used in critical infrastructure, education, employment decisions, healthcare, and banking.
Transparency requirements: General-purpose AI systems must comply with transparency standards, including publishing detailed training data summaries. Additionally, deepfakes must be clearly labeled.

However, some challenges lie ahead, particularly regarding compliance with transparency rules and the impending regulations’ details. Organizations may struggle to meet transparency requirements, especially if they lack extensive documentation or robust data management practices. While the law isn’t retroactive, it will apply to existing AI systems, necessitating documentation of processes and data use.
EU regulators have up to 18 months from the law’s final passage to finalize specific definitions and rules, presenting additional uncertainties and challenges for compliance. The legislation’s focus on AI system effects rather than the systems themselves could pose difficulties given AI’s rapid evolution and unpredictability. As such, continued regulatory input and guidance will be essential for navigating the complexities of AI governance effectively.
Source: cio.com

 
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How AI can drive career growth for mortgage professionals

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Artificial Intelligence Reshapes Mortgage Industry Dynamics
The mortgage industry is undergoing a profound transformation driven by the adoption of artificial intelligence (AI). While some employees express concerns about potential job displacement, executives are assuring them that AI will primarily automate routine tasks, allowing for more focus on other areas of their roles.
Generative AI has emerged as a valuable tool for lenders, aiding in tasks such as content creation, marketing material development, and email responses. However, there’s recognition that AI’s output requires human oversight and refinement, especially in critical areas like marketing copy.
Companies are cautious about deploying AI in customer-facing roles due to regulatory uncertainties, but some are exploring compliant AI chatbot solutions. Despite regulatory challenges, some lenders have begun experimenting with AI chatbots, while others are still evaluating their potential applications.
Katherine Campbell, founder of consulting firm Leopard Job, believes AI can enhance employee satisfaction by automating mundane tasks, allowing humans to focus on higher-value activities. She emphasizes that AI’s role is to complement human expertise, not replace it.
For example, Mr. Cooper has integrated AI into fulfillment and due diligence roles but takes a cautious approach in front-office functions. Underwriters at Mr. Cooper work alongside AI in a co-pilot mode, reviewing AI-generated decisions before proceeding.
Executives see AI as an opportunity to enhance productivity rather than replace jobs. For instance, Mr. Cooper has significantly increased its mortgage servicing portfolio while maintaining a similar headcount, leveraging technology to handle a larger volume of loans.
Despite uncertainties, AI is expected to continue its growth trajectory in the mortgage industry. Companies are increasingly leveraging AI for internal functions like staff education and customer interactions. Tools powered by generative and machine learning models are already in use at companies like Blend and Rocket Mortgage, streamlining workflows and providing assistance to loan officers.
Source: nationalmortgagenews.com

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Could a better understanding of how infants acquire language help us build smarter A.I. models?

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From Baby Talk to Baby A.I.: Exploring the Connection Between Infant Language Acquisition and Artificial Intelligence
The journey from babbling babies to sophisticated artificial intelligence (A.I.) systems may seem worlds apart, but researchers are increasingly finding intriguing parallels between these seemingly disparate domains. Could a deeper understanding of how infants learn language pave the way for more intelligent A.I. models? Let’s delve into this fascinating intersection of neuroscience and machine learning.
Infant language acquisition is a remarkable process that unfolds rapidly during the first few years of life. Babies are born with an innate capacity for language, but they must learn to understand and produce speech through exposure to linguistic input from their caregivers and environment. This process involves complex cognitive abilities, such as pattern recognition, statistical learning, and social interaction.
Similarly, A.I. systems learn from data, albeit in a vastly different manner. Machine learning algorithms process vast amounts of information to identify patterns and make predictions, much like the way infants learn from exposure to language input. However, while A.I. models excel at tasks like language translation and speech recognition, they often struggle with understanding context, ambiguity, and nuance—areas where human language learners excel.
By studying the mechanisms underlying infant language acquisition, researchers hope to uncover insights that could inform the development of more intelligent A.I. systems. One key area of focus is statistical learning, the ability to extract regularities and patterns from the input data. Infants demonstrate remarkable statistical learning abilities, enabling them to discern the structure of their native language from the stream of auditory input.
Researchers believe that incorporating principles of statistical learning into A.I. algorithms could improve their ability to understand and generate natural language. By analyzing large datasets of text and speech, A.I. systems could learn to identify linguistic patterns and relationships, leading to more accurate language processing and generation.
Social interaction also plays a crucial role in infant language development, as babies learn from their caregivers through joint attention, imitation, and feedback. Similarly, A.I. systems could benefit from interactive learning paradigms that involve human interaction and feedback. By engaging in dialogue with users, A.I. agents could refine their language skills and adapt to individual preferences and contexts.
Moreover, insights from cognitive neuroscience could inspire novel architectures and algorithms for A.I. models. For example, neuroscientists have identified specialized brain regions involved in language processing, such as Broca’s area and Wernicke’s area. Mimicking these neural circuits in artificial neural networks could lead to more biologically inspired A.I. systems capable of robust language understanding and production.
In summary, the study of infant language acquisition offers valuable insights that could inform the development of more intelligent A.I. models. By understanding the cognitive mechanisms underlying language learning in infants, researchers hope to design A.I. systems that exhibit human-like language abilities, unlocking new possibilities for natural language understanding, communication, and interaction. As we continue to unravel the mysteries of the human mind, we may find that the key to smarter A.I. lies in the babbling of babies.
Source: nytimes.com

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