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AI continues to positively disrupt PH businesses

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In an age marked by rapid technological progress, artificial intelligence (AI) stands out as a transformative force across various industries, including the burgeoning business sector of the Philippines.
Aileen Judan-Jiao, President & Technology Leader at IBM Philippines, underscored this during a media roundtable discussing the positive impacts of generative AI on businesses.
At the forefront of this revolution is IBM’s WatsonX, an AI and data platform offering a robust suite of tools poised to reshape how Philippine businesses operate, analyze data, and engage with customers.
WatsonX distinguishes itself with its open architecture, empowering businesses to harness a diverse array of AI models tailored to specific use cases and compliance requirements. This adaptability is particularly vital in the Philippines, where companies spanning finance, healthcare, retail, and manufacturing can find AI applications aligned with their unique needs and goals.
A key advantage of WatsonX is its emphasis on trusted AI. As AI systems become integral to decision-making processes, ensuring transparency, fairness, and explainability is critical. WatsonX addresses these concerns by integrating governance tools and mechanisms to monitor and mitigate biases, thereby bolstering the reliability and trustworthiness of AI-driven solutions.
This focus on trusted AI holds special relevance in the Philippine context, where stringent data privacy regulations underscore the importance of ethical AI practices. Businesses can confidently adopt WatsonX knowing it prioritizes data protection and ethical considerations, thereby minimizing risks associated with AI deployment.
Moreover, WatsonX’s scalability enables businesses to start with modest AI implementations and scale up as needs evolve. This scalability is particularly advantageous for small and medium-sized enterprises (SMEs) in the Philippines, allowing them to access sophisticated AI capabilities without hefty infrastructure investments.
In practical terms, WatsonX is already making significant impacts across Philippine businesses. AI-powered chatbots and virtual agents are revolutionizing customer service by delivering instant responses, resolving queries efficiently, and enhancing overall customer satisfaction. This efficiency also frees human agents to focus on more complex tasks, thereby boosting productivity.
In the financial sector, AI is instrumental in fraud detection, risk assessment, and personalized financial advice. By analyzing vast datasets, AI algorithms identify patterns and anomalies that human analysis might overlook, empowering financial institutions to make informed decisions and safeguard customers.
Beyond individual enterprises, AI is reshaping entire industries in the Philippines, paving the way for smart cities, precision agriculture, and sustainable manufacturing. By optimizing resource usage and reducing waste, AI-driven innovations foster resilient and eco-friendly operations.
However, AI adoption also poses challenges, notably concerns about job displacement due to automation. While AI streamlines certain tasks, it also creates new job roles demanding different skill sets. Addressing this requires robust upskilling and reskilling initiatives to equip the workforce for an AI-driven economy.
Artificial intelligence, exemplified by platforms like IBM WatsonX, is not merely transforming but elevating the Philippine business landscape. By enhancing efficiency, fostering innovation, and prioritizing customer needs, AI is empowering businesses to thrive in a dynamic market environment.
Yet, responsible AI development, coupled with proactive workforce development strategies, is essential to ensure AI benefits are inclusive and contribute to sustainable economic growth in the Philippines. As AI continues to evolve, its role in shaping the future of businesses and society in the country will undoubtedly expand, offering new opportunities and driving progress across diverse sectors.
Source: malaya.com.ph
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IBM study shows the Philippines lags in AI readiness in Southeast Asia

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A recent study commissioned by IBM has found that the Philippines is lagging behind its Southeast Asian counterparts in terms of artificial intelligence (AI) readiness. Conducted by Ecosystm, a digital research and advisory firm based in Singapore, the study surveyed 372 technology, data, and business leaders across five ASEAN countries.
The results from the IBM survey indicate differing levels of AI readiness within the region, with Singapore at the forefront—23% of respondents there consider their organizations ready to leverage AI. This is followed by Indonesia at 22%, Thailand at 20%, Malaysia at 19%, and the Philippines trailing at 16%.
Titled “The AI Readiness Barometer: ASEAN’s AI Landscape,” IBM’s report provides detailed insights into both the challenges and opportunities of AI adoption in the region. It outlines five stages of AI readiness: Traditional, Emerging, Consolidating, Transformative, and AI-first. Organizations in the Traditional stage exhibit limited AI capabilities, while those in the Emerging stage are starting to engage with AI technologies. The Consolidating stage sees AI being integrated into wider operational areas, and the Transformative stage marks the use of AI to drive significant organizational changes. The AI-first stage represents organizations where AI is central to both strategy and operations.
The emergence of Generative AI (GenAI), notably since the release of OpenAI’s ChatGPT in late 2022, has significantly impacted industries worldwide. Despite the initial enthusiasm, many organizations are still grappling with how to fully utilize AI to enhance business efficiency and increase revenue. The report stresses the importance of moving beyond the initial excitement to integrate AI into core decision-making processes, thereby unlocking its transformative potential.
The study points out several industries beginning to utilize AI effectively. In the manufacturing sector, which includes automotive and electronics, 18% of organizations are employing AI. This is followed by the financial services sector, including banking, at 17%, and government entities at 16%. The travel and transportation sector is at 9%, while consumer and retail, as well as telecom and media sectors, both stand at 8%.
However, despite the increased uptake of AI, the report underscores that governance and compliance, crucial for AI deployment, are not currently prioritized by many organizations. Only 13% of respondents are concentrating on improving data governance and compliance. More focus is being given to identifying business use cases for pilots or Proof of Concepts (PoCs) at 25%, enhancing data quality, interoperability, and consistency at 22%, upskilling and reskilling employees at 21%, and adopting new technologies for data management at 19%.
Source: backendnews.net
 
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Proactive Compliance: How Abstract’s AI Helps Businesses Mitigate Risks and Seize Opportunities

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Historically, managing regulatory compliance has been a cumbersome, labor-intensive process. Organizations have had to navigate a complex maze of constantly evolving regulations that vary greatly across different jurisdictions.
Traditional methods, largely reliant on manual labor, are not only prone to human error but are also inefficient and costly. In a time when legislative changes can occur almost overnight, these outdated practices no longer suffice for businesses that need to remain agile and compliant.
The govtech space is undergoing a significant digital transformation, moving away from these old systems. Today, advancements in technology are facilitating more streamlined, accurate, and accessible ways to manage governmental and regulatory data. This shift is driven by the growth of data analytics, cloud computing, and particularly, artificial intelligence (AI). These technologies open new avenues for enhancing interactions and compliance with regulatory requirements for both government agencies and businesses.
Artificial intelligence, especially through developments in natural language processing (NLP), is revolutionizing the govtech sector. NLP enables the automated analysis of dense, text-heavy documents—a vital tool in an area dominated by extensive legislative writings and compliance materials. By utilizing AI, entities can swiftly sift through thousands of pages of regulatory documents to pinpoint relevant changes, comprehend their implications, and adapt their strategies accordingly.
Integrating AI into compliance processes offers several benefits. AI significantly boosts accuracy by minimizing the human errors common in manual reviews. It enhances efficiency by speeding up data processing, allowing resources to be redirected towards more strategic activities. Most importantly, AI enables strategic foresight, helping companies and government entities anticipate and adapt to potential regulatory changes before they occur, promoting proactive rather than reactive strategies.
For instance, Abstract, originally an AI research project from Loyola Marymount University, utilizes advanced NLP algorithms to analyze legislative documents and regulatory data for actionable insights. Their comprehensive data lake of government information identifies pertinent policy changes and provides clients with concise assessments of risks and opportunities. “Our AI platform allows businesses to discern policy changes that affect their operations, offering proactive strategies and enabling them to influence regulatory outcomes,” says Patricio Utz, Co-Founder & CEO of Abstract.
Abstract serves corporate legal, government affairs, and compliance teams, as well as investors interested in AI, B2B, legaltech, and govtech. Their ability to deliver comprehensive government coverage at a fraction of the cost required for an in-house team is particularly valuable. Abstract has positioned itself as a leader in regulatory compliance, appealing to both businesses and investors by leveraging AI’s capabilities in the govtech sector. By training their AI on millions of historical government documents, Abstract has developed a robust system that not only identifies relevant policy changes but also uses historical data to forecast potential impacts, enabling organizations to confidently navigate regulatory changes.
Looking forward, trends such as increased demand for government transparency and the growing complexity of regulatory environments will likely drive further adoption of technologies that provide real-time access to regulatory information and insights. The predictive analytics and detailed capabilities of AI will become increasingly valuable.
Companies like Abstract are not only providing essential tools for more effective compliance management but are also expanding the possibilities within the govtech space. Their efforts are setting the stage for a future where interactions between government and business are more dynamic, proactive, and data-informed.
As we continue to experience this digital shift, the importance of embracing innovative technologies in govtech is becoming evident. For both government entities and businesses, investing in AI and other digital tools is crucial not just for maintaining compliance but for securing a strategic edge in a progressively regulated world.
Source: gritdaily.com
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90% of compliance professionals unaware of details of AI Act

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A survey by the Compliance Institute, the professional body for compliance specialists, reveals that 37% of organizations in Ireland’s financial services sector have already integrated AI tools into their core work processes to some extent.
However, the poll, which involved 175 compliance professionals, also found that 60% have not yet adopted AI technology, and a mere 3% believe their organization will not be using it in the foreseeable future.
In a significant regulatory development, the EU Parliament passed the AI Act in March 2024, setting out regulations for the use of artificial intelligence within the EU. Non-compliance with this Act could lead to substantial fines, ranging from €7.5 million to €35 million, depending on the infringement’s severity and the size of the company involved.
A notable 87% of respondents anticipate that compliance with the AI Act will be considered part of their duties as compliance professionals. Despite this expectation, 93% of those surveyed admit to having little or no knowledge of the AI Act’s specifics, given its recent approval.
Michael Kavanagh, CEO of the Compliance Institute, commented on the findings: “The results demonstrate that AI is gradually making its way into financial service organizations, and we expect this trend to gain momentum. It’s crucial now for professionals to develop their skills concerning AI and the requirements of the new Act.”
Source: businessplus.ie
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