Artificial Intelligence
African Data Center Gold Rush: Colocation Markets & Models in the Age of the Cloud, 2020 Market Report
Dublin, Sept. 30, 2020 (GLOBE NEWSWIRE) — The “The African Data Center Gold Rush: African Colocation Markets & Models in the Age of the Cloud” report has been added to ResearchAndMarkets.com’s offering.
The most comprehensive research to date on the data center colocation market in Sub-Saharan Africa (SSA), leveraging months of research and interviews, extensive data collection, and new analytical tools for data center analysis and geo-mapping.
The report provides an unprecedented view into the dynamics underpinning the SSA data center market – from the expansion of global cloud and CDN providers to the COVID-19-boosted transformation of enterprise IT architectures. The market is evolving, from a smattering of small, substandard facilities to what is now, in effect, one of the fastest-growing colo markets in the world, and the fourth enabling infrastructure pillar of Africa’s digital transformation.
The African cloud has arrived. While the cloud services sector is in its early stages of development, the impact of cloud services is already far-reaching. African banks are making investments in machine learning and artificial intelligence tools to improve the customer experience and credit risk; new digital banks are emerging, that are, at least in part, cloud-based. Governments are using cloud and virtualized infrastructure to enhance public service delivery. Large retail firms are using compute capabilities and AWS databases to transform how they reach a predominantly mobile and digital customer base. And scores of African cloud-native startups are leveraging the cloud to disrupt entire industry sectors.
The African cloud may be small, but it is already here indeed, and it is growing fast. For African markets, cloud, virtualization, and the broader evolution towards serverless computing are the most disruptive technological developments since the advent of the mobile payment revolution. Few other segments in the African ICT space are as likely to generate an incremental $2bn in top-line revenue over the next five years, and at least as much in adjacent enabling ecosystem revenue.
This report is about the near term economic, commercial and investor value opportunity offered by the rise of the African cloud. Building on the established analysis of African enterprise and digital infrastructure markets, 18 months of research, and 100+ interviews and conversations.
The Rise of the African Cloud explores the readiness of African markets for thriving private and public cloud services; it analyzes cloud demand and use case patterns, at the segment level, from financial services to the public sector and startups; it estimates and projects cloud services market size; it details the competitive strengths of global hyper-scale cloud providers and how their battle is translating in the African context; it outlines the impact of cloud services on Africa’s managed service provider ecosystem and telcos’ evolving enterprise businesses; and it breaks down the investment case within the African cloud value chain, from enterprise connectivity to data centers and SaaS.
Key Topics Covered:
EXECUTIVE SUMMARY: THE AFRICAN DATA CENTER GOLD RUSH – KEY TAKEAWAYS
PART I: STATE OF THE MARKET
1.1 Breaking Down the African Multi-Tenant Data Center
- Tracking African MTDC facilities (1)
- An acceleration in new data center construction
- African DCs are getting more powerful
- African data center facilities – a summary map
1.2 State of the Colo Enablers: Connectivity, Power and Data Sovereignty
- Connectivity – Solid growth, and a COVID-19 wake-up call
- Wholesale fiber – Excellent international depth, terrestrial a bottleneck in spots
- Power – African power supply is still constrained
1.3 The State of SSA Colo Supply
- A snapshot view of SSA available data center colocation capacity
- African colo growth: racing towards digital equilibrium
- African colo snapshot charts
- SSA colocation – best viewed as three different markets
- SSA Colocation: the KNG and the Rest of Africa
- Africa’s Top colo 10 Markets: From South Africa to Tanzania
- Johannesburg and Cape Town still the largest metros – but others are rising
1.4 State of the Providers: The Rise of Colo Specialists
- SSA colo: the rise of specialists
- A highly varied market structure
- SSA’s top 15 colo providers – from Teraco to PAIX
- The leaders: Teraco and Africa Data Centres
- The challengers: from Dimension Data to MDX-i and iColo
- The next wave: from Raxio to IXAfrica
- The next wave: ongoing projects
PART II: STATE OF DEMAND FOR AFRICAN COLOCATION
- A summary view of the demand for African data center colocation
- Hyperscale cloud demand – the hunt for low latency intensifies
- The hyper-scale in Africa – a summary view
- Who is next? GCP, Alibaba
- Where the hyper-scale go next: Filling the West Africa gap
- CDN and Internet content providers – Need to move further north of the Limpopo
- Enterprise demand – a complicated path to colocation
- Enterprise case study – Finding stability in colocation – the Stanbic IBTC Nigeria case
- Enterprise demand – Finding opportunities in power, COVID-19-induced crises
PART III: ADDRESSING KEY COLO BUSINESS MODEL QUESTIONS
3.1 Will African markets (and SA in particular) be oversupplied?
- Assessing the SSA oversupply risk
- South Africa oversupply risk – it depends on your preferred benchmark
- Other SSA markets: considerably under-supplied
- SSA colo demand analysis – Sample charts
- Growing utilization – and a top-heavy market
- Our verdict: not oversupplied quite yet – but the cloud tide will not lift all the boats
- The oversupply case: key charts
3.2 What is the case for the African edge, and for secondary city data centers?
- Getting to the edge of the edge – and fixing Africa’s cloud divide
- Africa’s edge computing – a solution in search of a problem, and the case for leveraging cell towers
3.3 Is there a credible data center opportunity outside of South Africa and the KNG markets?
- Africa’s next data center wave: current supply belies potential
- The case for Africa’s next data center wave
- Country summary attractiveness analysis: few markets make the cut
- Identifying the next wave: retail demand vs. wholesale demand
- Africa’s next wave: From Uganda and DRC to Tanzania
3.4 Our Africa colo market outlook: winning in a COVID-19 world
- African colo growth has hit an inflection point
- SSA colo outlook: A rare winner in Africa’s pandemic-boosted digital world
- SSA colo outlook: double-digit growth as demand rushes to data center safety
- SSA colo outlook: summary Charts
3.5 Sample Africa colo business model questions: pricing, CapEx and pan-African platforms
- SSA colocation: on pricing and MRR
- SSA colocation: on data center CapEx
- The increasingly pivotal African colo provider: From space + power to pan-African platforms
- African colo positioning: still evolving towards the pan-African data center platform
- 3.6 Can African colocation grow on diesel – or renewables?
- Power – Adapting to a challenging power environment
- The path out of diesel: from self-generation to renewables
PART IV: COUNTRY ANALYSIS
4.1 South Africa
- South Africa Market Snapshot
- South Africa in context: a summary view
- The South Africa colocation case
- South Africa DC Mapping and IXPs
- The South Africa colocation case – a summary view
- SA power – Making the most out of an electricity crisis
- SA power: over the long run, a potentially strong positive for colo
- A remarkable colo performance
- South African demand assessment
- Breaking down demand for South African data center colocation (bottom-up analysis)
- South Africa data center competition – market structure
- South Africa data center – an increasingly top-end market
- South Africa market outlook: thriving amidst the gloom
- South Africa market outlook
- South Africa outlook: more growth ahead, despite (or thanks to) a terrible operating environment
4.2 Kenya
4.3 Nigeria
4.4 Ghana
Companies Mentioned
- 21st Century Technologies
- Africa Data Centres
- Akamai
- Amazon Web Services
- BCX
- CloudExchange Nigeria
- Djibouti Data Center
- Google/GCP
- Huawei
- iColo
- IS/Dimension Data
- IXAfrica
- Liquid Telecom
- MainOne/MDX-i
- Medallion Communications
- Microsoft
- MTN Business
- Ngoya Etix
- NSIA Technologies
- Orange Business
- PAIX
- Rack Africa
- Rack Centre
- Raxio
- Safaricom
- Telkom Kenya
- Teraco
- Vodacom Business
- Xneelo
For more information about this report visit https://www.researchandmarkets.com/r/1cmzo0
Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.
CONTACT: ResearchAndMarkets.com Laura Wood, Senior Press Manager [email protected] For E.S.T Office Hours Call 1-917-300-0470 For U.S./CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900
Artificial Intelligence
Enghouse Video Partners With SONIFI Health To Deliver Advanced Telehealth Solutions In Hospital Rooms
MARKHAM, ON, April 25, 2024 /PRNewswire/ — Enghouse Video, a global leader in cutting-edge video technology solutions, today announced its partnership with SONIFI Health, enhancing virtual care in hospital settings.
SONIFI Health is a leading U.S. healthcare technology company based in Sioux Falls, South Dakota. The new partnership leverages and integrates Enghouse Video room systems technology to support SONIFI Health’s commitment to expanding telehealth applications and system optimizations in hospital settings.
Enghouse’s VidyoRooms solution, a sophisticated video conferencing technology that combines both software and hardware solutions, has been fully integrated into SONIFI Health’s interactive TV systems. This integration provides up to 4K high-quality video conferencing, multi-party sessions and robust security features that ensure full compliance with healthcare regulations.
Enghouse Video offers an immersive telehealth platform to support collaborative interdisciplinary care, improved patient outcomes and cost savings. The platform is flexible and simple, delivering the reliability, interoperability, and scalability needed for today’s healthcare environment. A key strength of the partnership is its offering of back-end integrations like patient portals, medical devices, EMR, tele-sitting, remote patient observation and consultation.
“Hospitals can choose the telehealth partner that’s right for them, and we incorporate that solution with interactive TV,” said Brian Nido, SONIFI Health’s Vice President of Customer Success. “Using the hardware and systems they already have in patient rooms helps hospitals reduce costs and maximize the value of their existing investments, while benefiting both clinicians and patients.”
SONIFI Health and Enghouse Video continue to collaborate closely to further refine and enhance the telehealth solutions provided to healthcare facilities. This partnership reflects a shared commitment to leveraging technology to create smarter hospital rooms and improve patient care across the healthcare spectrum.
About Enghouse VideoEnghouse Video, part of the Enghouse Interactive division, is a subsidiary of Enghouse Systems Limited, a vertically focused software and services company traded on the Toronto Stock Exchange (TSX: ENGH). Through highly secure, scalable and flexible Cloud-based or On Prem services, we deliver one of the world’s highest quality and most innovative video platform to video-enable any application or idea. From advanced video conferencing and collaboration tools to state-of-art enterprise video management, Enghouse Video is a unique player in multiple markets, including telehealth. Learn more at www.enghousevideo.com, read our blog, or follow us on Twitter at @EnghouseVideo, on LinkedIn, and on Facebook.
About SONIFI HealthSONIFI Health provides market-leading interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to enhance patient and family experiences while increasing staff satisfaction and organizations’ operational efficiencies. As part of SONIFI Solutions, Inc., the company annually supports more than 300 million end user experiences. Learn more at sonifihealth.com.
Enghouse Video Contact: Sylvain Awad, Director, Demand Generation, Enghouse Video, part of Enghouse Interactive Division, [email protected]
View original content:https://www.prnewswire.co.uk/news-releases/enghouse-video-partners-with-sonifi-health-to-deliver-advanced-telehealth-solutions-in-hospital-rooms-302126882.html
Artificial Intelligence
Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow
Multinational Insurance Broker to deploy 3CLogic’s solution with ServiceNow’s Financial Service Operations (FSO) platform to streamline customer experiences.
ROCKVILLE, Md., April 25, 2024 /PRNewswire/ — 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort. The strategic decision is designed to complement the organization’s use of ServiviceNow’s Financial Services Operations (FSO) offering leveraged across a number of its existing product lines including Customer Warranty Claims, Roadside Assistance, and Home Warranties.
Serving millions of customers worldwide with innovative insurance and protective products, the organization required a solution that would enhance its recent investment in the ServiceNow platform as it works to transform its end-to-end customer service operations. The deployment will incorporate several of 3CLogic’s AI-powered capabilities purpose-built for ServiceNow, including Conversational AI, Speech Analytics, and AI Performance & Coaching, along with integrated call transcriptions, convenient 2-way SMS, and ServiceNow-centralized contact center reporting.
“We continue to see enterprises eager to complement their existing investment in digital platforms, such as ServiceNow, with contact center features purpose-built to extend the workflows and features they already have and use,” explains Matt Durkin, VP of Global Sales at 3CLogic. “It’s no secret that organizations are already juggling too many systems, often with overlapping capabilities, which impacts ROI and operational efficiency. We’re proud to offer an alternative approach that helps simplify the technology stack while optimizing the overall operational costs and outcomes.”
Recently named to Constellation Research’s 2024 Shortlist for Digital Customer Service and Support, 3CLogic has seen global adoption of its solution by leading enterprises in healthcare, manufacturing, travel, retail, higher education, finance, non-profits, and Managed Service Providers across five continents. As a ServiceNow-certified Technology and Build partner with offerings available for ServiceNow’s IT Service Management, Customer Workflows, HR Service Delivery, and Source-to-Pay solutions, the company will be unveiling its latest set of capabilities at ServiceNow’s annual Knowledge 2024 event this May in Las Vegas.
For more information, please contact [email protected].
About 3CLogic3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.
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View original content:https://www.prnewswire.co.uk/news-releases/global-insurance-provider-selects-3clogic-to-streamline-ai-and-contact-center-capabilities-with-servicenow-302127739.html
Artificial Intelligence
ScreenPoint Medical Leadership Transition: Pieter Kroese Confirmed as CEO
Leading Breast AI Company, creator of industry-leading Transpara®, promotes from within for new CEO
NIJMEGEN, Netherlands, April 25, 2024 /PRNewswire/ — ScreenPoint Medical, today announced a significant transition in its leadership as Mark Koeniguer, the current CEO, steps down from his position. Mark served as CEO since 2022 and was instrumental in ScreenPoint’s commercial growth and success over the past 2 years.
The company’s Board of Directors has appointed Pieter Kroese as the new Chief Executive Officer effective April 25, 2024. Pieter takes the role after serving as COO of ScreenPoint for over five years. During that time, he has managed the transition of the company from an early startup to a thriving enterprise with hundreds of customers using ScreenPoint’s flagship Transpara software to support millions of scans a year.
“I am thrilled to lead ScreenPoint into its next phase of growth and innovation,” said Mr. Kroese. “I am deeply committed to building upon the strong foundation we have and continuing to work closely with our talented team to drive continued success. We are already expanding screening capacity and capability through proven reader support – we look forward to increasing our ability to support providers and women moving forward.”
Sir Michael Brady, Chairman of the Board at ScreenPoint Medical and a co-founder of the company, expressed enthusiasm about Pieter’s appointment, stating, “Pieter’s remarkable leadership qualities, coupled with his depth of knowledge of our product and industry, make him the perfect choice to lead ScreenPoint into the future. His strategic mindset and commitment to excellence align perfectly with our company mission of early breast cancer detection. Pieter has been an integral part of our growth to date and will provide seamless leadership through this transition into our next chapter for our customers, partners, and team.”
Author of “No Longer Radical” and over a hundred peer-reviewed publications on breast imaging, Dr. Rachel Brem is a Transpara user and ScreenPoint Board Member. Dr. Brem welcomed Mr. Kroese with the following: “Pieter has been an integral part of the ScreenPoint team for years. I am confident that his leadership will continue to deliver product excellence: earlier detection with outstanding reading workflow and improved patient outcomes. We continue to see these results from clinical sites all over the world, including many here in the United States. No other Breast AI solution has demonstrated the same results as Transpara, and I am confident that the team will continue to push on these frontiers under Pieter’s leadership.”
The entire team at ScreenPoint extends its gratitude to Mark Koeniguer and wishes him every success in the future, while warmly welcoming Pieter Kroese into his new role as CEO.
About ScreenPoint Medical
ScreenPoint Medical translates cutting edge machine learning research into technology accessible by radiologists to improve screening workflow, decision confidence and breast cancer risk assessment. Transpara is trusted by radiologists globally because it has been developed by experts in machine learning and image analysis and updated with user feedback from world-renowned breast imagers.
See all the proof at: https://screenpoint-medical.com/evidence.
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View original content:https://www.prnewswire.co.uk/news-releases/screenpoint-medical-leadership-transition-pieter-kroese-confirmed-as-ceo-302127719.html
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