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Sales Intelligence Market to Hit Sales Valuation of $6.54 Billion by 2028 | Nearly 65% Organizations are Making Use of Sales Intelligence Tools

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Westford, USA, Oct. 20, 2022 (GLOBE NEWSWIRE) — Despite the recent economic slowdown, the sales intelligence market is booming. This growth is due to the increase in demand for customer data and insights, as well as the increasing use of AI and automation in sales processes. The report also notes that there is a lot of opportunity for growth in this sector, as companies are looking for ways to improve their sales performance.

Today, businesses are investing more in sales intelligence due to the increasing demand for better customer insights. Sales intelligence can help companies identify whether a lead is worth pursuing, how best to reach a target customer, and which products to promote. With the recent advancements in the global sales intelligence market, the tool can also help companies find sales leads and potential customers. Some tools use artificial intelligence (AI) to analyze large data sets to identify patterns that suggest who might be interested in a product or service. Other tools allow executives to track individual accounts, investigate customer behavior, and forecast future needs.

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Some of the most popular sales intelligence tools include those that focus on social media monitoring, web traffic analysis, and market research. These tools allow sales professionals to track what people are saying about your company or product online, collect data about where potential buyers are visiting on the web, and analyze survey results in order to generate insights about customers’ buying habits.

In addition to providing valuable insights into customer behavior, these tools also can be used to improved accountability management in the sales intelligence market. Accountability refers to systems within organizations that hold individuals (and teams) accountable for meeting organization goals. Ineffective accountability systems can lead to failed projects, missed targets, and frustrated employees. By using sales intelligence tools as part of an effective accountability system, companies can ensure that all team members are working collaboratively towards common objectives.

Today’s salespeople need access to the same level of information that prospective customers have access to. This means, it has become imperative to companies in the sales intelligence market to invest in both CRM and sales intelligence software if they want their sales teams to have an edge.

SkyQuest Analysis of Sales Intelligence Market: Most Organizations are not Using Tools Effectively

Despite the proliferation of big data, most businesses are still missing the key insights they need to make informed decisions about sales and marketing. This is where sales intelligence comes in. In a world where digital channels are constantly changing and customers are increasingly Shirking their responsibility, companies need to ensure that they’re getting the right information at the right time so that marketing and sales can work in tandem to achieve their strategic objectives.

Sales intelligence efforts can take many forms, including customer data analysis, understanding lead conversion processes and scripting of follow-up calls based on customer history.

SkyQuest has also made an observation that most organizations in the global sales intelligence market are not using these tools effectively despite the growing sophistication of sales intelligence (SI) toolsets and the benefits they offer. This lack of adoption is due in part to the complexity and amount of data required for successful SI, but also to a perceived lack of ROI. The fact is that even with today’s sophisticated SI tools, there is no one silver bullet that will magically increase sales. Effective use of SI requires a concerted effort from both the sales team and the data analyst who develops insights from the data.

According to a recent report by SkyQuest on global sales intelligence market, sales intelligence will account for $6.54 billion by 2028 globally. This growth reflects both external pressures—such as increasing competition and advancements in technology—and internal factors such as an increased focus on customer engagement within organizations. In light of these trends, it is essential that businesses develop an effective sales intelligence strategy if they want to stay ahead of their competitors and maximize their potential profits.

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These 5 Trends are Shaping Sales Intelligence Market

1. Predictive modeling: Predictive modeling is becoming increasingly important in sales intelligence. Predictive models help sales teams predict customer behavior and future purchases.

2. Collaborative filtering: Collaborative filtering helps sales teams identify potential customers and customers who are likely to be interested in a particular product or service.

3. Data science and AI: Data science is becoming increasingly important in sales intelligence market. Data scientists use algorithms to analyze data and create predictive models. Organizations are using AI and data analytics to create better customer experience models. This allows them to anticipate customer needs and deliver relevant offers more quickly.

4. Natural language processing: Natural language processing (NLP) is used to process and interpret human communication. NLP can help sales teams understand customer sentiment and feedback.

5. Big data and machine learning: Big data and machine learning are used to exploit the enormous amounts of data that are available today. This data can be used to create predictive models and improve marketing campaigns.

SkyQuest Survey Reveals Nearly 65% Organizations are Making Use of Sales Intelligence Tools

As per recent report by SkyQuest on global sales intelligence market, organizations are using more and more data to support sales leads and revenue. More than two-thirds (68%) of organizations are using some form of marketing data to drive sales decisions, up from 61% in 2020.

Additionally, nearly half (47%) of companies now use customer relationship management (CRM) data for lead qualification and targeting, up from 41% in 2020.”Cloud-based solutions continue to be the most widely adopted type of sales data,” says Swarnima Aeri analyst at SkyQuest. “This is not just because they are convenient; it’s also because they provide an integrated view of a customer across all channels. “Sales intelligence typically includes three main components: lead management, marketing research, and dealmaking. These can be delivered through various technologies including cloud-based tools such as Amazon Web Services (AWS), Microsoft Azure, and Yahoo! Finance Blink. Data captured by these tools is analyzed to help identify which leads should be contacted next and what products or services are likely to be the best fit for them.

In order for sales teams to make better decisions about whom to contact next, they need good historical sales data on each potential customer. However, many companies don’t have this kind of data easily accessible due to its complexity or expense. Our study suggests many organizations still struggle with understanding their own market dynamics and how best to response.

Nearly two thirds (65%) of companies in the global sales intelligence market are using at least one type of sales analytics solution. Furthermore, almost half (48%) of respondents say that data from their salespeople is the main source of intelligence used to make decisions about product development and pricing. Interestingly, while 43% of companies use machine learning-based solutions to improve sales performance, just over a third (35%) only use traditional statistical methods. Perhaps unsurprisingly, more senior management (75%) than line management (54%) believes that data from salespeople is the most critical information for making informed decisions.

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Top Players in Global Sales Intelligence Market

  • DiscoverOrg (US)
  • Dun & Bradstreet (US)
  • LinkedIn (US)
  • Oracle (US)
  • Demandbase (US)
  • InsideView (US)
  • Clearbit (US)
  • HG Insights (US)
  • LeadGenius (US)
  • InfoGroup (US)
  • UpLead (US)

Related Reports in SkyQuest’s Library:

Global Point Of Sale (POS) Software Market

Global Parking Management System Market

Global Real Estate Software Market

Global Application Server Market

Global C4ISR Market

About Us:

SkyQuest Technology is leading growth consulting firm providing market intelligence, commercialization and technology services. It has 450+ happy clients globally.

Address:

1 Apache Way, Westford, Massachusetts 01886

Phone:

USA (+1) 617-230-0741

Email: [email protected]

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GlobeNewswire is one of the world's largest newswire distribution networks, specializing in the delivery of corporate press releases financial disclosures and multimedia content to the media, investment community, individual investors and the general public.

Artificial Intelligence

AI-exposed sectors experience productivity surge as AI jobs climb and see up to 25% wage premium: PwC 2024 Global AI Jobs Barometer

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Sectors more exposed to AI are experiencing almost fivefold (4.8x) greater labour productivity growth (‘AI exposed’ means AI can readily be used for some tasks)Postings for AI jobs are growing 3.5x faster than for all jobs. For every AI job posting in 2012, there are now seven job postingsJobs that require AI skills carry up to a 25% wage premium in some marketsAI-driven spike in productivity could allow many nations to break out of persistent low productivity growth, generating economic development, higher wages, and enhanced living standardsSkills sought by employers are changing at a 25% higher rate in occupations most exposed to AI. To stay relevant in these occupations, workers will need to demonstrate or acquire new skillsLONDON, May 21, 2024 /PRNewswire/ — Sectors more exposed to AI are experiencing almost five times (4.8x) higher growth in labour productivity, according to PwC’s inaugural 2024 Global AI Jobs Barometer, published today.

The report, which analysed over half a billion job ads from 15 countries, suggests that AI could allow many nations to break out of persistent low productivity growth, generating economic development, higher wages, and enhanced living standards.
The report finds that for every job posting requiring AI specialist skills (i.e., machine learning) in 2012, there are now seven job postings.[1] PwC research also finds that growth in jobs demanding AI skills has outpaced all jobs since 2016, with postings for jobs requiring AI skills growing 3.5x faster than for all jobs.
The findings also highlight economic opportunity for labour forces: jobs that require AI skills carry up to a 25% average wage premium in some markets.
Skills sought by employers are changing much faster in occupations more exposed to AI, with old skills disappearing – and new skills appearing – in job ads at a 25% higher rate than in occupations less exposed to AI. To stay relevant in these occupations, workers will need to demonstrate or acquire new skills.
As questions abound around the technology’s impact on everything from job security to long-term business viability, the findings highlight positive news, even for workers in sectors most exposed to AI. The findings also reflect a good news story for workers and the global economy in which AI-enabled workers are more productive and more valuable, opening the door to rising prosperity for workers and nations.
Carol Stubbings, Global Markets and Tax & Legal Services (TLS) Leader, PwC UK, says:
“AI is transforming the labour market globally and presents good news for a global economy hindered by deep economic challenges and concerns around long-term business viability. For many economies experiencing labour shortages and low productivity growth, the findings highlight optimism around AI with the technology representing an opportunity for economic development, job-creation, and the creation of new industries entirely. However, the findings show that workers will need to build new skills and organisations will need to invest in their AI strategies and people if they are to turbocharge their development and ensure they are fit for the AI age.”
Near fivefold productivity growth in sectors more exposed to AI
The findings paint a positive picture of the impact of AI on labour markets and productivity. Sectors most exposed to AI – financial services, information technology, and professional services – are experiencing nearly five times higher labour productivity growth than sectors less exposed to AI.[2]
Jobs that require AI skills carry significant wage premiums
Across the five major labour markets for which wage data is available (US, UK, Canada, Australia and Singapore), jobs that require AI specialist skills carry a significant wage premium (up to 25% on average in the US), underlining the value of these skills to companies. Across industries (in the US for example), this can range from 18% for accountants, 33% for financial analysts, 43% for sales and marketing managers, to 49% for lawyers. While the wage premium differs by market, overwhelmingly this is higher in all markets analysed.
AI penetration is accelerating, particularly in knowledge work sectors
The study finds that knowledge work sectors are seeing the most rapid growth in the share of roles requiring AI skills. This includes financial services (2.8x higher share of jobs requiring AI skills vs other sectors), professional services (3x higher), and information & communication (5x higher).[3]
No going back to yesterday’s jobs markets: the skills building imperative
Companies, workers, and policymakers share responsibility for helping workers build the skills to succeed in a fast-changing jobs market. Skills demanded by employers in occupations more exposed to AI are changing at a 25% higher rate than in less exposed occupations. 69% of CEOs expect AI will require new skills from their workforce, rising to 87% of CEOs who have already deployed AI, according to PwC’s 27th Annual Global CEO Survey 2024. 
Pete Brown, Global Workforce Leader, PwC UK, adds:
“Businesses and governments around the world will need to ensure they are adequately investing in the skills required for both their people and organisations if they are to thrive in a global economy and labour market being transformed by AI. Equally, there is tremendous opportunity for people, organisations, and economies with expertise in new and emerging technologies such as AI. Ensuring a skills-first approach to recruitment as well as continued investment in workforce upskilling is imperative as no industry or market will remain immune to the impact of AI’s technological and economic transformation.”
Scott Likens, Global AI and Innovation Technology Leader, PwC US, concluded:
“AI provides much more than efficiency gains. AI offers fundamentally new ways of creating value. In our work with clients, we see companies using AI to amplify the value their people can deliver. We don’t have enough software developers, doctors, or scientists to create all the code, healthcare, and scientific breakthroughs the world needs. There is a nearly limitless demand for many things if we can improve our ability to deliver them – and limitless opportunity for organisations and individuals that invest in learning and applying the technology.”
Notes to Editors:
About the PwC 2024 Global AI Jobs Barometer
PwC’s new Global AI Jobs Barometer uses half a billion job ads from 15 countries to examine AI’s impact on jobs, skills, wages, and productivity. Analysing data from the past decade and across a large number of sectors, the report provides insight on AI job penetration, salary premiums, vacancy rates and more. The report will be presented at the VivaTech Summit in Paris by PwC global leaders.
About PwC
© 2024 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see http://www.pwc.com/structure for further details. 
[1] Refers to six of the fifteen countries analysed: US, UK, Singapore, Australia, Canada and New Zealand.[2] Due to the availability of OECD data, PwC analysis focused on just these six sectors profiled for the period 2018-2022 (2023 data has not yet been released).[3] Other sectors include: Agriculture, Mining, Power, Water, Retail Trade, Transportation, Accomodation, Real Estate, Administrative, Arts and Entertainment, Household Activities, Construction, Manufacturing, Education and Social Activities and ExtraCurricular Activities.
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Artificial Intelligence

Loyalty Juggernaut Receives US Patent for Innovative Technology Enabling Individualized Experiences at Scale

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3rd Patent Award Adds to Growing IP Portfolio and Reinforces Commitment to Innovation
CHICAGO, May 20, 2024 /PRNewswire/ — CRMC Show – Loyalty Juggernaut, Inc. (LJI), the loyalty industry’s first cloud-native technology platform for Loyalty Programs, Loyalty Ecosystems, and Digital Marketing, today announced at CRMC that the United States Patent and Trademark Office has awarded a patent (#11978082) for LJI’s groundbreaking use of AI. This patented technology enables brands to deliver individualized offers to program members at scale.

“This transformative feature allows a single loyalty campaign to be personalized and tailored across an entire member base, effortlessly achieving what we call ‘mass individualization,’ which is the stated mission and #1 priority of loyalty programs globally,” said Shyam Shah, CEO and Co-Founder of Loyalty Juggernaut. “This patent marks a significant milestone for us and reinforces our vision of how loyalty programs engage customers by delivering experiences that are 1:1 personalized.”
This marks the third patent for LJI, making their GRAVTY® platform the only loyalty technology globally with patents for three essential capabilities required to future-proof today’s loyalty programs and ecosystems. The other two patents are for:
1.GRAVTY Visual Rules (GVR): The only patented “no-code” rules engine in the loyalty technology industry, empowering loyalty professionals by combining extreme sophistication with extraordinary simplicity  (watch GVR in action here).
2. Multi-dimensional Behavior (1st party data) Tracking: This feature is particularly significant in today’s age of cookie-less consumers, as the reliance on high-quality first-party data grows in driving individualized customer experiences and maximizing the effectiveness of digital marketing and data-driven initiatives.
“Loyalty marketers are always looking for ways to engage customers 1:1 at scale. This innovation is groundbreaking in its use of AI to drive mass personalization, the holy grail of loyalty programs,” said Bill Hanifin, Chief Executive Officer, Wise Marketer Group.
Media Contact: [email protected]
About Loyalty Juggernaut
Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. is the next-gen customer engagement and loyalty solutions enterprise helping brands transform their loyalty programs into data-led businesses to maximize customer value and compete at scale. LJI’s GRAVTY® platform powers over 40 loyalty ecosystems globally, involving 4,000+ participating brands across 12 industries including Retail, CPG, Hospitality, Airline, BFSI, Telco, and multi-brand diversified business conglomerates. Customers include Majid Al Futtaim, Liverpool, Global Hotel Alliance, Deutsche Telekom, Viva Aerobus.
#loyaltymarketing #loyaltyprograms #customerengagement #CX #individualization #personalization
Follow us on LinkedIn. More at www.lji.io
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Artificial Intelligence

Vantiva Powers New Vodafone Fiber Router and Wi-Fi 6 Mesh Extender to Enhance In-Home Broadband Experience

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CPE leverages Vantiva’s Wi-Fi antenna expertise to connect more than 100 smart devices at ultra-high speeds
PARIS, May 20, 2024 /PRNewswire/ — Vantiva (Euronext Paris: VANTI), a global technology leader enabling Network Service Providers (NSPs) to connect consumers around the world, today announced that it has strengthened its longstanding partnership with Vodafone UK, the largest full fiber provider in the UK, with the introduction of the Wi-Fi 6 enabled Power Hub router and Super Wi-Fi 6 Booster. The customer premises equipment (CPE) leverages Vantiva’s Wi-Fi antenna expertise to offer intelligent Wi-Fi auto-optimization that automatically provides the fastest connectivity across all devices. The router and booster are designed to cost-effectively deliver a superior whole-home Wi-Fi experience to end-users with the ability to seamlessly connect more than 100 smart devices at speeds up to 910 Mbps.

“The introduction of the Power Hub router and Super Wi-Fi 6 Booster are the latest examples Vodafone UK’s continued leadership in bringing advanced connectivity solutions to its customers,” said Mercedes Pastor, Senior Vice-President of the Customer Unit, Eurasia. “This is a step forward in our long-time partnership delivering cutting edge solutions in this market. The outstanding Wi-Fi performance leverages all of Vantiva’s expertise from antenna design to unique testing environments to offer the best in-home wireless experience.”
Vodafone UK’s new Power Hub router is built for fiber-to-the-home network configuration and is easily adaptable for current and future in-home connectivity demands. The Super Wi-Fi 6 Booster works seamlessly with the Power Hub to give reliable coverage throughout the home and is compatible with both existing and previous versions of Vodafone gateways. The extender’s mesh Wi-Fi capability adapts the connectivity to give customers comprehensive Wi-Fi coverage.
As part of Vantiva’s commitment to developing eco-friendly products with low-carbon intensity, the device housing for these products was made from 95% recycled plastic. The packaging was designed using 85% recycled paper, printed with soy ink and uses no plastics.
Vantiva and Vodafone UK have been collaboratively bringing innovative solutions to market in multiple product platforms since 2018 and in fiber since 2022, when the two organizations introduced the first Wi-Fi 6E gateway in the UK, bringing high speed connectivity to homes across the country. 
The Vodafone Power Hub Wi-Fi 6 router and Super Wi-Fi 6 Booster are the latest strategic milestones in Vantiva’s ongoing commitment to providing open and innovative technologies for NSPs and Pay TV operators. Vantiva’s goal is to bring seamless connectivity and premium entertainment experiences to consumers by creating best-in-class CPE and partnering with the most innovative companies in the connected home ecosystem.
Contact: Vantiva Press RelationsThatcher+Co. for [email protected]
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