Artificial Intelligence
Artificial Intelligence (AI) Market Projected to Grow at a magnificent CAGR During the 2022-2028 Forecast Timeframe [98 Pages Report]
Pune, Nov. 10, 2022 (GLOBE NEWSWIRE) — Artificial Intelligence (AI) Market In 2022 (Short Description) : Artificial Intelligence (AI) is fast evolving as the go-to technology for companies across the world to personalise experience for individuals. The rudimentary applications AI include bring smarter chat-bots for customer service, personalising services for individuals, and even placing an AI robot for self-service at banks. Beyond these basic applications, banks can implement the technology for bringing in more efficiency to their back-office and even reduce fraud and security risks.
“Artificial Intelligence (AI) Market” Insights 2022 By Types, Applications, Regions and Forecast to 2028. The global Artificial Intelligence (AI) market size is projected to reach multi million by 2028, in comparison to 2022, with unexpected CAGR during the forecast period, the Artificial Intelligence (AI) Market Report Contains 98 Pages Including Full TOC, Tables & Figures, and Chart with In-depth Analysis Pre & Post COVID-19 Market Outbreak Impact Analysis & Situation by Region.
Artificial Intelligence (AI) Market – Covid-19 Impact and Recovery Analysis:
We have been tracking the direct impact of COVID-19 on this market, as well as the indirect impact from other industries. This report analyzes the impact of the pandemic on the Artificial Intelligence (AI) market from a Global and Regional perspective. The report outlines the market size, market characteristics, and market growth for Artificial Intelligence (AI) industry, categorized by type, application, and consumer sector. In addition, it provides a comprehensive analysis of aspects involved in market development before and after the Covid-19 pandemic. Report also conducted a PESTEL analysis in the industry to study key influencers and barriers to entry.
Final Report will add the analysis of the impact of COVID-19 on this industry.
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It also provides accurate information and cutting-edge analysis that is necessary to formulate an ideal business plan, and to define the right path for rapid growth for all involved industry players. With this information, stakeholders will be more capable of developing new strategies, which focus on market opportunities that will benefit them, making their business endeavors profitable in the process.
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Artificial Intelligence (AI) Market – Competitive and Segmentation Analysis:
This Artificial Intelligence (AI) Market report offers detailed analysis supported by reliable statistics on sale and revenue by players for the period 2017-2022. The report also includes company description, major business, Artificial Intelligence (AI) product introduction, recent developments and Artificial Intelligence (AI) sales by region, type, application and by sales channel.
The major players covered in the Artificial Intelligence (AI) market report are:
- Microsoft Corporation
- Amazon Web Services Inc
- IBM Corporation
- Avaamo Inc
- Baidu Inc
- Cape Analytics LLC
- Oracle Corporation
Short Summery About Artificial Intelligence (AI) Market :
The Global Artificial Intelligence (AI) market is anticipated to rise at a considerable rate during the forecast period, between 2022 and 2028. In 2021, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.
Artificial Intelligence (AI) is fast evolving as the go-to technology for companies across the world to personalise experience for individuals. The rudimentary applications AI include bring smarter chat-bots for customer service, personalising services for individuals, and even placing an AI robot for self-service at banks. Beyond these basic applications, banks can implement the technology for bringing in more efficiency to their back-office and even reduce fraud and security risks.
Report Overview
Due to the COVID-19 pandemic and Russia-Ukraine War Influence, the global market for Artificial Intelligence (AI) in BFSI estimated at US$ 3232.9 million in the year 2022, is projected to reach a revised size of US$ 15320 million by 2028, growing at a CAGR of 29.6% during the forecast period 2022-2028.
Artificial intelligence (AI) in banking, financial services and insurance (BFSI) is projected to grow significantly in the coming years. Positive rise of AI-based application in BFSI such as customer support, fraud detection, and improving employee efficiency, buoyed the AI in BFSI market.
Report Scope
This latest report researches the industry structure, revenue and gross margin. Major players’ headquarters, market shares, industry ranking and profiles are presented. The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Artificial Intelligence (AI) in BFSI companies, distributors, end users, industry associations, governments’ industry bureaus, industry publications, industry experts, third party database, and our in-house databases.
This report also includes a discussion of the major players across each regional Artificial Intelligence (AI) in BFSI market. Further, it explains the major drivers and regional dynamics of the global Artificial Intelligence (AI) in BFSI market and current trends within the industry.
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Report further studies the market development status and future Artificial Intelligence (AI) Market trend across the world. Also, it splits Artificial Intelligence (AI) market Segmentation by Type and by Applications to fully and deeply research and reveal market profile and prospects.
On the basis of product type this report displays the production, revenue, price and market share and growth rate of each type, primarily split into:
- Machine Learning (ML)
- Natural Language processing (NLP)
- Predictive Analytics
- Machine Vision
- Artificial Intelligence (AI) in BFSI
On the basis of the end users/applications this report focuses on the status and outlook for major applications/end users, consumption (sales), market share and growth rate for each application, including:
- Banking
- Insurance
- Wealth management
Artificial Intelligence (AI) Market – Regional Analysis:
Geographically, this report is segmented into several key regions, with sales, revenue, market share and growth Rate of Artificial Intelligence (AI) in these regions, from 2015 to 2027, covering
- North America (United States, Canada and Mexico)
- Europe (Germany, UK, France, Italy, Russia and Turkey etc.)
- Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
- South America (Brazil, Argentina, Columbia etc.)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Some of the key questions answered in this report:
- What is the global (North America, Europe, Asia-Pacific, South America, Middle East & Africa) sales value, production value, consumption value, import and export of Artificial Intelligence (AI)?
- Who are the global key manufacturers of the Artificial Intelligence (AI) Industry? How is their operating situation (capacity, production, sales, price, cost, gross, and revenue)?
- What are the Artificial Intelligence (AI) market opportunities and threats faced by the vendors in the global Artificial Intelligence (AI) Industry?
- Which application/end-user or product type may seek incremental growth prospects? What is the market share of each type and application?
- What focused approach and constraints are holding the Artificial Intelligence (AI) market?
- What are the different sales, marketing, and distribution channels in the global industry?
- What are the upstream raw materials and manufacturing equipment of Artificial Intelligence (AI) along with the manufacturing process of Artificial Intelligence (AI)?
- What are the key market trends impacting the growth of the Artificial Intelligence (AI) market?
- Economic impact on the Artificial Intelligence (AI) industry and development trend of the Artificial Intelligence (AI) industry.
- What are the market opportunities, market risk, and market overview of the Artificial Intelligence (AI) market?
- What are the key drivers, restraints, opportunities, and challenges of the Artificial Intelligence (AI) market, and how they are expected to impact the market?
- What is the Artificial Intelligence (AI) market size at the regional and country-level?
Our research analysts will help you to get customized details for your report, which can be modified in terms of a specific region, application or any statistical details. In addition, we are always willing to comply with the study, which triangulated with your own data to make the market research more comprehensive in your perspective.
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Detailed TOC of Global Artificial Intelligence (AI) Market Research Report 2022
1 Artificial Intelligence (AI) Market Overview
1.1 Product Overview and Scope of Artificial Intelligence (AI)
1.2 Artificial Intelligence (AI) Segment by Type
1.2.1 Global Artificial Intelligence (AI) Market Size Growth Rate Analysis by Type 2022 VS 2028
1.3 Artificial Intelligence (AI) Segment by Application
1.3.1 Global Artificial Intelligence (AI) Consumption Comparison by Application: 2022 VS 2028
1.4 Global Market Growth Prospects
1.4.1 Global Artificial Intelligence (AI) Revenue Estimates and Forecasts (2017-2028)
1.4.2 Global Artificial Intelligence (AI) Production Capacity Estimates and Forecasts (2017-2028)
1.4.3 Global Artificial Intelligence (AI) Production Estimates and Forecasts (2017-2028)
1.5 Global Market Size by Region
1.5.1 Global Artificial Intelligence (AI) Market Size Estimates and Forecasts by Region: 2017 VS 2021 VS 2028
1.5.2 North America Artificial Intelligence (AI) Estimates and Forecasts (2017-2028)
1.5.3 Europe Artificial Intelligence (AI) Estimates and Forecasts (2017-2028)
1.5.4 China Artificial Intelligence (AI) Estimates and Forecasts (2017-2028)
1.5.5 Japan Artificial Intelligence (AI) Estimates and Forecasts (2017-2028)
2 Market Competition by Manufacturers
2.1 Global Artificial Intelligence (AI) Production Capacity Market Share by Manufacturers (2017-2022)
2.2 Global Artificial Intelligence (AI) Revenue Market Share by Manufacturers (2017-2022)
2.3 Artificial Intelligence (AI) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
2.4 Global Artificial Intelligence (AI) Average Price by Manufacturers (2017-2022)
2.5 Manufacturers Artificial Intelligence (AI) Production Sites, Area Served, Product Types
2.6 Artificial Intelligence (AI) Market Competitive Situation and Trends
2.6.1 Artificial Intelligence (AI) Market Concentration Rate
2.6.2 Global 5 and 10 Largest Artificial Intelligence (AI) Players Market Share by Revenue
2.6.3 Mergers & Acquisitions, Expansion
3 Production Capacity by Region
3.1 Global Production Capacity of Artificial Intelligence (AI) Market Share by Region (2017-2022)
3.2 Global Artificial Intelligence (AI) Revenue Market Share by Region (2017-2022)
3.3 Global Artificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
3.4 North America Artificial Intelligence (AI) Production
3.4.1 North America Artificial Intelligence (AI) Production Growth Rate (2017-2022)
3.4.2 North America Artificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
3.5 Europe Artificial Intelligence (AI) Production
3.5.1 Europe Artificial Intelligence (AI) Production Growth Rate (2017-2022)
3.5.2 Europe Artificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
3.6 China Artificial Intelligence (AI) Production
3.6.1 China Artificial Intelligence (AI) Production Growth Rate (2017-2022)
3.6.2 China Artificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
3.7 Japan Artificial Intelligence (AI) Production
3.7.1 Japan Artificial Intelligence (AI) Production Growth Rate (2017-2022)
3.7.2 Japan Artificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
4 Global Artificial Intelligence (AI) Consumption by Region
4.1 Global Artificial Intelligence (AI) Consumption by Region
4.1.1 Global Artificial Intelligence (AI) Consumption by Region
4.1.2 Global Artificial Intelligence (AI) Consumption Market Share by Region
4.2 North America
4.2.1 North America Artificial Intelligence (AI) Consumption by Country
4.2.2 United States
4.2.3 Canada
4.3 Europe
4.3.1 Europe Artificial Intelligence (AI) Consumption by Country
4.3.2 Germany
4.3.3 France
4.3.4 U.K.
4.3.5 Italy
4.3.6 Russia
4.4 Asia Pacific
4.4.1 Asia Pacific Artificial Intelligence (AI) Consumption by Region
4.4.2 China
4.4.3 Japan
4.4.4 South Korea
4.4.5 China Taiwan
4.4.6 Southeast Asia
4.4.7 India
4.4.8 Australia
4.5 Latin America
4.5.1 Latin America Artificial Intelligence (AI) Consumption by Country
4.5.2 Mexico
4.5.3 Brazil
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5 Segment by Type
5.1 Global Artificial Intelligence (AI) Production Market Share by Type (2017-2022)
5.2 Global Artificial Intelligence (AI) Revenue Market Share by Type (2017-2022)
5.3 Global Artificial Intelligence (AI) Price by Type (2017-2022)
6 Segment by Application
6.1 Global Artificial Intelligence (AI) Production Market Share by Application (2017-2022)
6.2 Global Artificial Intelligence (AI) Revenue Market Share by Application (2017-2022)
6.3 Global Artificial Intelligence (AI) Price by Application (2017-2022)
7 Key Companies Profiled
7.1 Company
7.1.1 Artificial Intelligence (AI) Corporation Information
7.1.2 Artificial Intelligence (AI) Product Portfolio
7.1. CArtificial Intelligence (AI) Production Capacity, Revenue, Price and Gross Margin (2017-2022)
7.1.4 Company’s Main Business and Markets Served
7.1.5 Company’s Recent Developments/Updates
8 Artificial Intelligence (AI) Manufacturing Cost Analysis
8.1 Artificial Intelligence (AI) Key Raw Materials Analysis
8.1.1 Key Raw Materials
8.1.2 Key Suppliers of Raw Materials
8.2 Proportion of Manufacturing Cost Structure
8.3 Manufacturing Process Analysis of Artificial Intelligence (AI)
8.4 Artificial Intelligence (AI) Industrial Chain Analysis
9 Marketing Channel, Distributors and Customers
9.1 Marketing Channel
9.2 Artificial Intelligence (AI) Distributors List
9.3 Artificial Intelligence (AI) Customers
10 Market Dynamics
10.1 Artificial Intelligence (AI) Industry Trends
10.2 Artificial Intelligence (AI) Market Drivers
10.3 Artificial Intelligence (AI) Market Challenges
10.4 Artificial Intelligence (AI) Market Restraints
11 Production and Supply Forecast
11.1 Global Forecasted Production of Artificial Intelligence (AI) by Region (2023-2028)
11.2 North America Artificial Intelligence (AI) Production, Revenue Forecast (2023-2028)
11.3 Europe Artificial Intelligence (AI) Production, Revenue Forecast (2023-2028)
11.4 China Artificial Intelligence (AI) Production, Revenue Forecast (2023-2028)
11.5 Japan Artificial Intelligence (AI) Production, Revenue Forecast (2023-2028)
12 Consumption and Demand Forecast
12.1 Global Forecasted Demand Analysis of Artificial Intelligence (AI)
12.2 North America Forecasted Consumption of Artificial Intelligence (AI) by Country
12.3 Europe Market Forecasted Consumption of Artificial Intelligence (AI) by Country
12.4 Asia Pacific Market Forecasted Consumption of Artificial Intelligence (AI) by Region
12.5 Latin America Forecasted Consumption of Artificial Intelligence (AI) by Country
13 Forecast by Type and by Application (2023-2028)
13.1 Global Production, Revenue and Price Forecast by Type (2023-2028)
13.1.1 Global Forecasted Production of Artificial Intelligence (AI) by Type (2023-2028)
13.1.2 Global Forecasted Revenue of Artificial Intelligence (AI) by Type (2023-2028)
13.1.3 Global Forecasted Price of Artificial Intelligence (AI) by Type (2023-2028)
13.2 Global Forecasted Consumption of Artificial Intelligence (AI) by Application (2023-2028)
13.2.1 Global Forecasted Production of Artificial Intelligence (AI) by Application (2023-2028)
13.2.2 Global Forecasted Revenue of Artificial Intelligence (AI) by Application (2023-2028)
13.2.3 Global Forecasted Price of Artificial Intelligence (AI) by Application (2023-2028)
14 Research Finding and Conclusion
15 Methodology and Data Source
15.1 Methodology/Research Approach
15.1.1 Research Programs/Design
15.1.2 Market Size Estimation
15.1.3 Market Breakdown and Data Triangulation
15.2 Data Source
15.2.1 Secondary Sources
15.2.2 Primary Sources
15.3 Author List
15.4 Disclaimer
Continued….
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Artificial Intelligence
Identity Governance & Administration Market Projected to Reach $24.42 billion by 2030 – Exclusive Report by 360iResearch
PUNE, India, April 25, 2024 /PRNewswire/ — The report titled “Identity Governance & Administration Market by Component (Services, Solution), Modules (Access Certification & Compliance Control, Access Management, Identity Lifecycle Management), Organization Size, Deployment, Vertical – Global Forecast 2024-2030” is now available on 360iResearch.com’s offering, presents an analysis indicating that the market projected to grow from a size of $8.46 billion in 2023 to reach $24.42 billion by 2030, at a CAGR of 16.34% over the forecast period.
“Navigating Global Identity Governance With Key Strategies for Digital Security and Compliance”
Identity governance and administration (IGA) has emerged as a critical policy-driven approach aimed at fortifying digital identities within organizations, ensuring that proper access is provided to the right individuals for valid reasons. Across the globe, the demand for IGA solutions is on the rise, driven by the need to tackle sophisticated cyber threats, comply with stringent data protection laws, and adapt to the digitization wave sweeping through industries. Challenges include integrating these solutions with pre-existing IT frameworks, primarily in organizations reliant on legacy systems. The North American market, led by the United States and Canada, is at the forefront of this expansion, embracing technological advancements and stringent regulatory standards. Meanwhile, the Europe, Middle East, and Africa (EMEA) region is navigating its unique landscape, with the EU focusing heavily on compliance through GDPR and the Middle East and Africa gradually recognizing the value of digital security. The Asia-Pacific region is witnessing a significant uptrend in IGA solutions adoption, spurred by digital transformation initiatives and cybersecurity awareness, with China and India playing pivotal roles. This global perspective highlights the universal importance of IGA in today’s digital era, highlighting the critical balance between innovation, security, and regulatory compliance in safeguarding digital identities.
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“Navigating the New Normal With The Crucial Role of Identity Governance in Securing Hybrid Work Environments”
As businesses globally embrace the fusion of remote and traditional office work, the need for secure, hybrid workspaces becomes paramount. The shift toward flexible working models, accelerated by the COVID-19 pandemic, highlights the importance of cybersecurity and accessibility in ensuring operational continuity and a better work-life balance. Identity governance & administration (IGA) systems emerge as essential tools within this evolving work landscape. They enable organizations to manage digital identities and access rights effectively, safeguarding sensitive data against unauthorized access across diverse working environments. By ensuring that only credentialed employees can access critical information, regardless of their physical location, IGA solutions stand at the forefront of maintaining cybersecurity compliance and operational integrity. This development signifies a growing demand for robust identity governance frameworks, ensuring businesses remain resilient and secure in remote work and beyond.
“Elevating Security and Efficiency in Organizations through Specialized Identity Governance & Administration Services”
Managed and professional services provide organizations with the specialized expertise necessary for optimizing the performance and security of identity governance & administration (IGA) systems, eliminating the need for such in-depth knowledge internally. Businesses benefit from advanced skills that enhance system functionality and safeguard sensitive data by outsourcing specific IGA tasks. From the initial stages of integration and implementation, ensuring seamless incorporation with existing infrastructures, to ongoing support and maintenance for consistent system reliability and up-to-dateness, these services form the foundation of effective IGA strategies. Furthermore, training and consulting play a pivotal role, equipping companies with the understanding and capability to utilize their IGA systems to the fullest. IGA solution is a critical technological tool designed to streamline the management of user access rights across organizations, bolstering security, operational efficiency, and compliance with regulatory standards. This comprehensive approach to IGA facilitates a more secure, efficient, and compliant organizational environment, empowering businesses to focus on core objectives and ensure their data remains protected.
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“International Business Machines Corporation at the Forefront of Identity Governance & Administration Market with a Strong 7.09% Market Share”
The key players in the Identity Governance & Administration Market include Broadcom, Inc., SAP SE, Oracle Corporation, Microsoft Corporation, International Business Machines Corporation, and others. These prominent players focus on strategies such as expansions, acquisitions, joint ventures, and developing new products to strengthen their market positions.
“Introducing ThinkMi: Revolutionizing Market Intelligence with AI-Powered Insights for the Identity Governance & Administration Market”
We proudly unveil ThinkMi, a cutting-edge AI product designed to transform how businesses interact with the Identity Governance & Administration Market. ThinkMi stands out as your premier market intelligence partner, delivering unparalleled insights with the power of artificial intelligence. Whether deciphering market trends or offering actionable intelligence, ThinkMi is engineered to provide precise, relevant answers to your most critical business questions. This revolutionary tool is more than just an information source; it’s a strategic asset that empowers your decision-making with up-to-the-minute data, ensuring you stay ahead in the fiercely competitive Identity Governance & Administration Market. Embrace the future of market analysis with ThinkMi, where informed decisions lead to remarkable growth.
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“Dive into the Identity Governance & Administration Market Landscape: Explore 197 Pages of Insights, 654 Tables, and 26 Figures”
PrefaceResearch MethodologyExecutive SummaryMarket OverviewMarket InsightsIdentity Governance & Administration Market, by ComponentIdentity Governance & Administration Market, by ModulesIdentity Governance & Administration Market, by Organization SizeIdentity Governance & Administration Market, by DeploymentIdentity Governance & Administration Market, by VerticalAmericas Identity Governance & Administration MarketAsia-Pacific Identity Governance & Administration MarketEurope, Middle East & Africa Identity Governance & Administration MarketCompetitive LandscapeCompetitive PortfolioInquire Before Buying @ https://www.360iresearch.com/library/intelligence/identity-governance-administration
Related Reports:
Privileged Identity Management Market – Global Forecast 2024-2030Identity & Access Management Professional Services Market – Global Forecast 2024-2030Digital Identity Solutions Market – Global Forecast 2024-2030About 360iResearch
Founded in 2017, 360iResearch is a market research and business consulting company headquartered in India, with clients and focus markets spanning the globe.
We are a dynamic, nimble company that believes in carving ambitious, purposeful goals and achieving them with the backing of our greatest asset — our people.
Quick on our feet, we have our ear to the ground when it comes to market intelligence and volatility. Our market intelligence is diligent, real-time and tailored to your needs, and arms you with all the insight that empowers strategic decision-making.
Our clientele encompasses about 80% of the Fortune Global 500, and leading consulting and research companies and academic institutions that rely on our expertise in compiling data in niche markets. Our meta-insights are intelligent, impactful and infinite, and translate into actionable data that support your quest for enhanced profitability, tapping into niche markets, and exploring new revenue opportunities.
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Artificial Intelligence
Enghouse Video Partners With SONIFI Health To Deliver Advanced Telehealth Solutions In Hospital Rooms
MARKHAM, ON, April 25, 2024 /PRNewswire/ — Enghouse Video, a global leader in cutting-edge video technology solutions, today announced its partnership with SONIFI Health, enhancing virtual care in hospital settings.
SONIFI Health is a leading U.S. healthcare technology company based in Sioux Falls, South Dakota. The new partnership leverages and integrates Enghouse Video room systems technology to support SONIFI Health’s commitment to expanding telehealth applications and system optimizations in hospital settings.
Enghouse’s VidyoRooms solution, a sophisticated video conferencing technology that combines both software and hardware solutions, has been fully integrated into SONIFI Health’s interactive TV systems. This integration provides up to 4K high-quality video conferencing, multi-party sessions and robust security features that ensure full compliance with healthcare regulations.
Enghouse Video offers an immersive telehealth platform to support collaborative interdisciplinary care, improved patient outcomes and cost savings. The platform is flexible and simple, delivering the reliability, interoperability, and scalability needed for today’s healthcare environment. A key strength of the partnership is its offering of back-end integrations like patient portals, medical devices, EMR, tele-sitting, remote patient observation and consultation.
“Hospitals can choose the telehealth partner that’s right for them, and we incorporate that solution with interactive TV,” said Brian Nido, SONIFI Health’s Vice President of Customer Success. “Using the hardware and systems they already have in patient rooms helps hospitals reduce costs and maximize the value of their existing investments, while benefiting both clinicians and patients.”
SONIFI Health and Enghouse Video continue to collaborate closely to further refine and enhance the telehealth solutions provided to healthcare facilities. This partnership reflects a shared commitment to leveraging technology to create smarter hospital rooms and improve patient care across the healthcare spectrum.
About Enghouse VideoEnghouse Video, part of the Enghouse Interactive division, is a subsidiary of Enghouse Systems Limited, a vertically focused software and services company traded on the Toronto Stock Exchange (TSX: ENGH). Through highly secure, scalable and flexible Cloud-based or On Prem services, we deliver one of the world’s highest quality and most innovative video platform to video-enable any application or idea. From advanced video conferencing and collaboration tools to state-of-art enterprise video management, Enghouse Video is a unique player in multiple markets, including telehealth. Learn more at www.enghousevideo.com, read our blog, or follow us on Twitter at @EnghouseVideo, on LinkedIn, and on Facebook.
About SONIFI HealthSONIFI Health provides market-leading interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to enhance patient and family experiences while increasing staff satisfaction and organizations’ operational efficiencies. As part of SONIFI Solutions, Inc., the company annually supports more than 300 million end user experiences. Learn more at sonifihealth.com.
Enghouse Video Contact: Sylvain Awad, Director, Demand Generation, Enghouse Video, part of Enghouse Interactive Division, [email protected]
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Artificial Intelligence
Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow
Multinational Insurance Broker to deploy 3CLogic’s solution with ServiceNow’s Financial Service Operations (FSO) platform to streamline customer experiences.
ROCKVILLE, Md., April 25, 2024 /PRNewswire/ — 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort. The strategic decision is designed to complement the organization’s use of ServiviceNow’s Financial Services Operations (FSO) offering leveraged across a number of its existing product lines including Customer Warranty Claims, Roadside Assistance, and Home Warranties.
Serving millions of customers worldwide with innovative insurance and protective products, the organization required a solution that would enhance its recent investment in the ServiceNow platform as it works to transform its end-to-end customer service operations. The deployment will incorporate several of 3CLogic’s AI-powered capabilities purpose-built for ServiceNow, including Conversational AI, Speech Analytics, and AI Performance & Coaching, along with integrated call transcriptions, convenient 2-way SMS, and ServiceNow-centralized contact center reporting.
“We continue to see enterprises eager to complement their existing investment in digital platforms, such as ServiceNow, with contact center features purpose-built to extend the workflows and features they already have and use,” explains Matt Durkin, VP of Global Sales at 3CLogic. “It’s no secret that organizations are already juggling too many systems, often with overlapping capabilities, which impacts ROI and operational efficiency. We’re proud to offer an alternative approach that helps simplify the technology stack while optimizing the overall operational costs and outcomes.”
Recently named to Constellation Research’s 2024 Shortlist for Digital Customer Service and Support, 3CLogic has seen global adoption of its solution by leading enterprises in healthcare, manufacturing, travel, retail, higher education, finance, non-profits, and Managed Service Providers across five continents. As a ServiceNow-certified Technology and Build partner with offerings available for ServiceNow’s IT Service Management, Customer Workflows, HR Service Delivery, and Source-to-Pay solutions, the company will be unveiling its latest set of capabilities at ServiceNow’s annual Knowledge 2024 event this May in Las Vegas.
For more information, please contact [email protected].
About 3CLogic3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.
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