Artificial Intelligence

TELUS investing $19 billion in Alberta through 2027 to support vital network connectivity, sustainability and innovation

Published

11 months ago

May 23, 2023

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Celebrating 10 years of TELUS PureFibre, recently named A.B.’s top broadband network by Opensignal¹

CALGARY, Alberta, May 23, 2023 (GLOBE NEWSWIRE) — TELUS announced an investment of $19 billion to build and develop network infrastructure, operations, and spectrum across Alberta over the next five years as part of its commitment to invest $81 billion across Canada by 2027.These investments are critical to providing Canadians with access to superior technology, connecting customers to the people, resources and information that make their lives better. Since 2000, TELUS has invested more than $57 billion in Alberta alone, building global leading industry networks and has been recognized as Alberta’s top broadband network by Opensignal.

“As a company that has been headquartered in Western Canada for more than 125 years, TELUS’ $19 billion investment in Alberta will further amplify the superiority of our world-leading wireless and PureFibre networks, enabling vital connectivity for millions of citizens. This builds on the more than $57 billion TELUS has invested in network infrastructure, operations, and spectrum across Alberta since 2000,” said Darren Entwistle, President and CEO of TELUS. “Our globally recognized networks are the backbone of our digital economy and societies, driving innovation and uplifting marginalized communities. This investment will help ensure that Albertans can stay connected to what matters most, including healthcare, safe and healthy food, online education, friends and family, and the flexibility to work remotely; all with the attendant environmental benefits.”

TELUS’ next generation networks are unleashing human productivity and contributing to improved health and educational outcomes, supporting environmental sustainability, fostering entrepreneurship, bridging the socio-economic divide, and driving economic growth. TELUS is steadfast in its commitment to using technology, team member-led innovation, and human compassion to address the most important societal challenges of this generation and bringing real solutions to the residents of Alberta and across Canada. Now through 2027 in British Columbia, TELUS is:

Committing $5 million to support Alberta fire relief

In response to the devastating wildfires that spread throughout Alberta and its impact on children and families, TELUS, in partnership with TELUS Friendly Future Foundation, TELUS Indigenous Communities Fund, TELUS Agriculture & Consumer Goods and TELUS Health committed $5 million in cash donations and in-kind contributions to local charities and organizations supporting relief efforts and first responders, including the Canadian Red Cross and Salvation Army.

TELUS technicians worked around the clock to maintain critical infrastructure and network connectivity under the most challenging of conditions to ensure Albertans and first responders stay connected.

Celebrating 10 years of PureFibre: The only 100 per cent all fibre network in Alberta
TELUS has invested over $7 billion nationally in network infrastructure and operations to bring our most advanced broadband Internet technology to millions of homes and businesses, creating 50,000 jobs throughout construction, and contributing more than $930 million to local economies in B.C., Alberta and Quebec. This year, TELUS will connect thousands of more homes and businesses across Alberta., including Calgary, Edmonton, Spruce Grove and the Regional Municipality of Wood Buffalo. PureFibre is Alberta’s only 100 per cent pure fibre-to-the-home network and currently reaches more than 1 million homes and businesses, including 117,000 rural homes and businesses across the province. TELUS’ PureFibre network recently brought home top honours in A.B. in Opensignal’s April 2023 Canada Fixed Broadband Experience Report, solidifying TELUS’ position as the home Internet provider to beat when it comes to network quality, experience and speed.

Supporting Alberta’s agriculture industry

TELUS Agriculture & Consumer Goods is on a mission to create a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. In 2021, TELUS Agriculture Feedlot Management solutions empowered the reduction of 19,603 tonnes of CO2e emissions, which were then claimed through the Alberta market. That’s equivalent to 4,224 gasoline-powered passenger vehicles driven for one year.

Creating a greener province and planet

Our investments in energy-efficient networks, renewable energy sources, innovative technologies and sustainable business practices are supporting a greener future by reducing our carbon footprint and enabling TELUS to become net carbon neutral by 2030 or sooner.

On April 21, TELUS celebrated the planting of its one millionth tree to help mitigate climate change. In partnership with leading restoration companies, including Veritree and Flash Forest, TELUS is working to leverage the power of its world-leading networks and innovative technology to revolutionize nature-based solutions with the goal of replenishing forests and seaforests. To start, TELUS, Veritree and Flash Forest are focusing on reforestation and seaforestation projects in western Canada and internationally.
In 2022, our virtual power purchase agreements with renewable energy developments in Alberta became operational, which means all of our current electricity needs in that province are effectively being met by solar or wind sources. These renewable energy investments enable us to grow our core business sustainably while powering our networks from cleaner electricity sources.
TELUS also recognizes the role of connectivity in supporting Canada’s climate objectives. Digital connectivity and technologies can reduce GHGs emissions by up to 20 per cent². As a country with high-quality telecom networks and high GHG emissions per capita, Canada has the opportunity to become a world leader in digital climate policy and digital climate solutions, incentivizing digital uptake across underserved communities, GHG intensive-industries, and the public service.

Continuing to roll out 3500 MHz spectrum on its 5G network
Since June 2022, TELUS has been deploying its 3500 MHz spectrum holdings on its next-generation 5G wireless network to further support the country’s economic growth and competitiveness, bringing enhanced capacity, low latency and even faster speeds to TELUS customers.
- As part of this rollout, customers in communities coast to coast can now access this 3500 MHz spectrum, including in Edmonton, Calgary, Vancouver, Toronto, Ottawa, Montreal, Quebec City, Halifax and St. John’s.

Redefining the connected home experience with TELUS’ smart living solution
- In collaboration with Amazon Web Services, Inc. (AWS), TELUS’ new smart living solution will use the latest advancements in cloud technologies, Internet of things (IoT), machine learning (ML), and artificial intelligence (AI) to create automation experiences using all of our connected devices. TELUS’ smart living solution will reduce the complexity of installing and managing connected home devices and services from multiple vendors, device manufacturers (ODMs) and service providers. It will make it easier for consumers to use existing and new smart home devices to automate their home.

From 2000 through 2022, TELUS has invested $240 billion nationally in network infrastructure, operations and spectrum, including more than $57 billion in Alberta. These investments are consistent with TELUS’ capital expenditure guidance for 2023, released in the fourth quarter of 2022 earnings release dated February 9, 2023.

TELUS also embraces tax morality as a means of further investing in our communities. Since 2000, TELUS has paid approximately $54 billion in total tax and spectrum remittances to our federal, provincial and municipal governments across Canada, consisting of corporate income taxes, sales taxes, property taxes, employer portion of payroll taxes, various regulatory fees and spectrum remittances, including more than $2.3 billion in taxes in 2022 alone. These funds support public works projects, education, healthcare, cultural pursuits and other initiatives that improve the social and economic well-being of our communities.

Since 2000, TELUS, our team members and retirees provided $230 million in cash, in-kind contributions, time and programs and volunteered 3.49 million hours to charities and community organizations located specifically in Alberta. Globally, our TELUS family has contributed $1.5 billion in giving including 15 million volunteer hours since 2000.

Forward-Looking Statements

This news release contains statements about future events and plans that are forward-looking, including statements relating to TELUS’ infrastructure, operations and spectrum investment plans, anticipated connections to our PureFibre network footprint, and our environmental targets. These forward-looking statements are made based on a number of assumptions and readers are cautioned not to place undue reliance on them as there is significant risk that actual results may vary materially from these forward-looking statements, including as a result of risks relating to regulatory decisions and developments, the competitive environment in which we operate, and our operating and financial results.

The forward-looking statements in this news release are subject to the cautionary note and based on the assumptions, qualifications and risks described in detail in TELUS’ 2022 and first quarter 2023 Management’s discussion and analysis, which are incorporated by reference herein, and in other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR at sedar.com) and in the United States (on EDGAR at sec.gov). Forward-looking statements describe TELUS’ expectations and are based on our assumptions as at the date of this press release and are subject to change. These statements are made pursuant to the “safe harbour” provisions of applicable securities laws in Canada and the United States Private Securities Litigation Reform Act of 1995. Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements.

About TELUS

TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with more than $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS’ global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better.

Operating in 31 countries around the world, TELUS International (TSX and NYSE: TIXT) is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands across strategic industry verticals, including tech and games, communications and media and eCommerce and fintech.

TELUS Health is a global health care leader, which provides employee and family primary and preventive health care and wellness solutions. Our TELUS team, along with our 100,000 health professionals, are leveraging the combination of TELUS’ strong digital and data analytics capabilities with our unsurpassed client service to dramatically improve remedial, preventive and mental health outcomes covering 67 million lives, and growing, around the world. As the largest provider of digital solutions and digital insights of its kind, TELUS Agriculture & Consumer Goods enables efficient and sustainable production from seed to store, helping improve the safety and quality of food and other goods in a way that is traceable to end consumers.

Driven by our determination and vision to connect all citizens for good, our deeply meaningful and enduring philosophy to give where we live has inspired TELUS and our team to contribute $1.5 billion, including 2 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world. Together, let’s make the future friendly.

For more information about TELUS, please visit telus.com, follow us at @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

For media inquiries, please contact:

Brandi Rees
TELUS Public Relations
[email protected]

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Identity Governance & Administration Market Projected to Reach $24.42 billion by 2030 – Exclusive Report by 360iResearch

Published

4 hours ago

April 26, 2024

CISION (PR Newswire)

PUNE, India, April 25, 2024 /PRNewswire/ — The report titled “Identity Governance & Administration Market by Component (Services, Solution), Modules (Access Certification & Compliance Control, Access Management, Identity Lifecycle Management), Organization Size, Deployment, Vertical – Global Forecast 2024-2030” is now available on 360iResearch.com’s offering, presents an analysis indicating that the market projected to grow from a size of $8.46 billion in 2023 to reach $24.42 billion by 2030, at a CAGR of 16.34% over the forecast period.

“Navigating Global Identity Governance With Key Strategies for Digital Security and Compliance”
Identity governance and administration (IGA) has emerged as a critical policy-driven approach aimed at fortifying digital identities within organizations, ensuring that proper access is provided to the right individuals for valid reasons. Across the globe, the demand for IGA solutions is on the rise, driven by the need to tackle sophisticated cyber threats, comply with stringent data protection laws, and adapt to the digitization wave sweeping through industries. Challenges include integrating these solutions with pre-existing IT frameworks, primarily in organizations reliant on legacy systems. The North American market, led by the United States and Canada, is at the forefront of this expansion, embracing technological advancements and stringent regulatory standards. Meanwhile, the Europe, Middle East, and Africa (EMEA) region is navigating its unique landscape, with the EU focusing heavily on compliance through GDPR and the Middle East and Africa gradually recognizing the value of digital security. The Asia-Pacific region is witnessing a significant uptrend in IGA solutions adoption, spurred by digital transformation initiatives and cybersecurity awareness, with China and India playing pivotal roles. This global perspective highlights the universal importance of IGA in today’s digital era, highlighting the critical balance between innovation, security, and regulatory compliance in safeguarding digital identities.
Download Sample Report @ https://www.360iresearch.com/library/intelligence/identity-governance-administration
“Navigating the New Normal With The Crucial Role of Identity Governance in Securing Hybrid Work Environments”
As businesses globally embrace the fusion of remote and traditional office work, the need for secure, hybrid workspaces becomes paramount. The shift toward flexible working models, accelerated by the COVID-19 pandemic, highlights the importance of cybersecurity and accessibility in ensuring operational continuity and a better work-life balance. Identity governance & administration (IGA) systems emerge as essential tools within this evolving work landscape. They enable organizations to manage digital identities and access rights effectively, safeguarding sensitive data against unauthorized access across diverse working environments. By ensuring that only credentialed employees can access critical information, regardless of their physical location, IGA solutions stand at the forefront of maintaining cybersecurity compliance and operational integrity. This development signifies a growing demand for robust identity governance frameworks, ensuring businesses remain resilient and secure in remote work and beyond.
“Elevating Security and Efficiency in Organizations through Specialized Identity Governance & Administration Services”
Managed and professional services provide organizations with the specialized expertise necessary for optimizing the performance and security of identity governance & administration (IGA) systems, eliminating the need for such in-depth knowledge internally. Businesses benefit from advanced skills that enhance system functionality and safeguard sensitive data by outsourcing specific IGA tasks. From the initial stages of integration and implementation, ensuring seamless incorporation with existing infrastructures, to ongoing support and maintenance for consistent system reliability and up-to-dateness, these services form the foundation of effective IGA strategies. Furthermore, training and consulting play a pivotal role, equipping companies with the understanding and capability to utilize their IGA systems to the fullest. IGA solution is a critical technological tool designed to streamline the management of user access rights across organizations, bolstering security, operational efficiency, and compliance with regulatory standards. This comprehensive approach to IGA facilitates a more secure, efficient, and compliant organizational environment, empowering businesses to focus on core objectives and ensure their data remains protected.
Request Analyst Support @ https://www.360iresearch.com/library/intelligence/identity-governance-administration
“International Business Machines Corporation at the Forefront of Identity Governance & Administration Market with a Strong 7.09% Market Share”
The key players in the Identity Governance & Administration Market include Broadcom, Inc., SAP SE, Oracle Corporation, Microsoft Corporation, International Business Machines Corporation, and others. These prominent players focus on strategies such as expansions, acquisitions, joint ventures, and developing new products to strengthen their market positions.
“Introducing ThinkMi: Revolutionizing Market Intelligence with AI-Powered Insights for the Identity Governance & Administration Market”
We proudly unveil ThinkMi, a cutting-edge AI product designed to transform how businesses interact with the Identity Governance & Administration Market. ThinkMi stands out as your premier market intelligence partner, delivering unparalleled insights with the power of artificial intelligence. Whether deciphering market trends or offering actionable intelligence, ThinkMi is engineered to provide precise, relevant answers to your most critical business questions. This revolutionary tool is more than just an information source; it’s a strategic asset that empowers your decision-making with up-to-the-minute data, ensuring you stay ahead in the fiercely competitive Identity Governance & Administration Market. Embrace the future of market analysis with ThinkMi, where informed decisions lead to remarkable growth.
Ask Question to ThinkMi @ https://app.360iresearch.com/library/intelligence/identity-governance-administration
“Dive into the Identity Governance & Administration Market Landscape: Explore 197 Pages of Insights, 654 Tables, and 26 Figures”
PrefaceResearch MethodologyExecutive SummaryMarket OverviewMarket InsightsIdentity Governance & Administration Market, by ComponentIdentity Governance & Administration Market, by ModulesIdentity Governance & Administration Market, by Organization SizeIdentity Governance & Administration Market, by DeploymentIdentity Governance & Administration Market, by VerticalAmericas Identity Governance & Administration MarketAsia-Pacific Identity Governance & Administration MarketEurope, Middle East & Africa Identity Governance & Administration MarketCompetitive LandscapeCompetitive PortfolioInquire Before Buying @ https://www.360iresearch.com/library/intelligence/identity-governance-administration
Related Reports:
Privileged Identity Management Market – Global Forecast 2024-2030Identity & Access Management Professional Services Market – Global Forecast 2024-2030Digital Identity Solutions Market – Global Forecast 2024-2030About 360iResearch
Founded in 2017, 360iResearch is a market research and business consulting company headquartered in India, with clients and focus markets spanning the globe.
We are a dynamic, nimble company that believes in carving ambitious, purposeful goals and achieving them with the backing of our greatest asset — our people.
Quick on our feet, we have our ear to the ground when it comes to market intelligence and volatility. Our market intelligence is diligent, real-time and tailored to your needs, and arms you with all the insight that empowers strategic decision-making.
Our clientele encompasses about 80% of the Fortune Global 500, and leading consulting and research companies and academic institutions that rely on our expertise in compiling data in niche markets. Our meta-insights are intelligent, impactful and infinite, and translate into actionable data that support your quest for enhanced profitability, tapping into niche markets, and exploring new revenue opportunities.
Contact 360iResearchMr. Ketan Rohom360iResearch Private Limited,Office No. 519, Nyati Empress,Opposite Phoenix Market City,Vimannagar, Pune, Maharashtra,India – 411014.Email: [email protected]: +1-530-264-8485India: +91-922-607-7550
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Enghouse Video Partners With SONIFI Health To Deliver Advanced Telehealth Solutions In Hospital Rooms

Published

10 hours ago

April 25, 2024

CISION (PR Newswire)

MARKHAM, ON, April 25, 2024 /PRNewswire/ — Enghouse Video, a global leader in cutting-edge video technology solutions, today announced its partnership with SONIFI Health, enhancing virtual care in hospital settings.

SONIFI Health is a leading U.S. healthcare technology company based in Sioux Falls, South Dakota. The new partnership leverages and integrates Enghouse Video room systems technology to support SONIFI Health’s commitment to expanding telehealth applications and system optimizations in hospital settings.
Enghouse’s VidyoRooms solution, a sophisticated video conferencing technology that combines both software and hardware solutions, has been fully integrated into SONIFI Health’s interactive TV systems. This integration provides up to 4K high-quality video conferencing, multi-party sessions and robust security features that ensure full compliance with healthcare regulations.
Enghouse Video offers an immersive telehealth platform to support collaborative interdisciplinary care, improved patient outcomes and cost savings. The platform is flexible and simple, delivering the reliability, interoperability, and scalability needed for today’s healthcare environment. A key strength of the partnership is its offering of back-end integrations like patient portals, medical devices, EMR, tele-sitting, remote patient observation and consultation.
“Hospitals can choose the telehealth partner that’s right for them, and we incorporate that solution with interactive TV,” said Brian Nido, SONIFI Health’s Vice President of Customer Success. “Using the hardware and systems they already have in patient rooms helps hospitals reduce costs and maximize the value of their existing investments, while benefiting both clinicians and patients.”
SONIFI Health and Enghouse Video continue to collaborate closely to further refine and enhance the telehealth solutions provided to healthcare facilities. This partnership reflects a shared commitment to leveraging technology to create smarter hospital rooms and improve patient care across the healthcare spectrum.
About Enghouse VideoEnghouse Video, part of the Enghouse Interactive division, is a subsidiary of Enghouse Systems Limited, a vertically focused software and services company traded on the Toronto Stock Exchange (TSX: ENGH). Through highly secure, scalable and flexible Cloud-based or On Prem services, we deliver one of the world’s highest quality and most innovative video platform to video-enable any application or idea. From advanced video conferencing and collaboration tools to state-of-art enterprise video management, Enghouse Video is a unique player in multiple markets, including telehealth. Learn more at www.enghousevideo.com, read our blog, or follow us on Twitter at @EnghouseVideo, on LinkedIn, and on Facebook.
About SONIFI HealthSONIFI Health provides market-leading interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to enhance patient and family experiences while increasing staff satisfaction and organizations’ operational efficiencies. As part of SONIFI Solutions, Inc., the company annually supports more than 300 million end user experiences. Learn more at sonifihealth.com.
Enghouse Video Contact: Sylvain Awad, Director, Demand Generation, Enghouse Video, part of Enghouse Interactive Division, [email protected]

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Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow

Published

16 hours ago

April 25, 2024

CISION (PR Newswire)

Multinational Insurance Broker to deploy 3CLogic’s solution with ServiceNow’s Financial Service Operations (FSO) platform to streamline customer experiences.
ROCKVILLE, Md., April 25, 2024 /PRNewswire/ — 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort. The strategic decision is designed to complement the organization’s use of ServiviceNow’s Financial Services Operations (FSO) offering leveraged across a number of its existing product lines including Customer Warranty Claims, Roadside Assistance, and Home Warranties.

Serving millions of customers worldwide with innovative insurance and protective products, the organization required a solution that would enhance its recent investment in the ServiceNow platform as it works to transform its end-to-end customer service operations. The deployment will incorporate several of 3CLogic’s AI-powered capabilities purpose-built for ServiceNow, including Conversational AI, Speech Analytics, and AI Performance & Coaching, along with integrated call transcriptions, convenient 2-way SMS, and ServiceNow-centralized contact center reporting.
“We continue to see enterprises eager to complement their existing investment in digital platforms, such as ServiceNow, with contact center features purpose-built to extend the workflows and features they already have and use,” explains Matt Durkin, VP of Global Sales at 3CLogic. “It’s no secret that organizations are already juggling too many systems, often with overlapping capabilities, which impacts ROI and operational efficiency. We’re proud to offer an alternative approach that helps simplify the technology stack while optimizing the overall operational costs and outcomes.”
Recently named to Constellation Research’s 2024 Shortlist for Digital Customer Service and Support, 3CLogic has seen global adoption of its solution by leading enterprises in healthcare, manufacturing, travel, retail, higher education, finance, non-profits, and Managed Service Providers across five continents. As a ServiceNow-certified Technology and Build partner with offerings available for ServiceNow’s IT Service Management, Customer Workflows, HR Service Delivery, and Source-to-Pay solutions, the company will be unveiling its latest set of capabilities at ServiceNow’s annual Knowledge 2024 event this May in Las Vegas.
For more information, please contact [email protected].
About 3CLogic3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.
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