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Artificial Intelligence

EY and PROS form alliance for front office commercial transformation

Vlad Poptamas




Ernst & Young LLP, a member of the global EY organization (EY) and PROS, Inc.– a provider of AI-powered solutions that help improve selling in the digital economy – today announced an alliance to help clients transform their strategic and technological capabilities across their front office operations to ultimately increase top-line growth.

The alliance of EY and PROS will offer clients digital commerce solutions across a broad range of U.S. regions, sectors and industries, to help enable them to transform and improve their selling process using AI-powered pricing, quoting and configuration technologies, and delivering ecommerce-scale revenue optimization capabilities. There are plans to expand the alliance beyond the US through local country agreements.

PROS will enable businesses to digitally transform their sales process through its AI-powered cloud platform, while EY will bring its business transformation footprint across the globe and broad lifecycle implementation support capabilities for that platform, along with deep institutional and sector-specific knowledge.

The alliance between EY and PROS will include client engagement using PROS solutions. This will enable B2B and B2B2C businesses to deliver a consistent, omnichannel customer experience as they move to full digital commerce models. EY is also building PROS Pricing and configure-price-quote implementation support methodology, in collaboration with PROS, which will help to further differentiate the services offered to clients under the alliance.

Pierre Beaufils, EY Americas Customer Consulting Leader, Advisory, says:

“Across industries that include automotive, industrial, logistics, energy and more, large, complex organizations recognize the imperative to transform and optimize their salesforce functions to improve their operations, customers’ experiences and the bottom line. Working together, EY and PROS can help offer the full spectrum of front-office commercial transformation, from strategy to technology implementation.”

John Connolly Jr., Vice President, Alliances, PROS, says:

“We look forward to collaborating with EY under this alliance to help enable enterprises to transform the digital selling process. Our combined expertise and offerings will allow our joint customers to improve the buying experience for their customers, while driving them to achieve greater top-line growth to further fuel their digital business transformation agenda.”

Chris Hergesell, EY Americas Managing Director, Customer Practice and PROS alliance lead, Advisory, says:

“EY and PROS have complementary strengths which bring together PROS’ industry-leading software solutions with EY domain experience, demonstrated transformation services and implementation support skills. By collaborating and going to market with an engagement model that aligns with clients’ needs, we look forward to helping enterprises transform their front offices.”



Artificial Intelligence

LionDesk Adds Another MLS Partnership Increasing Reach To Over 200,000 Agents




San Diego, CA, Jan. 27, 2020 (GLOBE NEWSWIRE) — LionDesk, one of the world’s most innovative CRM, Marketing and Transaction Management platforms starts the year strong by adding REcolorado MLS, the largest MLS in Colorado with over 25,000 members, to its already impressive list of partnerships.  

REcolorado becomes the latest in a growing wave to adopt LionDesk as the CRM subscriber benefit of choice for MLS organizations including; California Regional Multiple Listing Service (CRMLS) , Michigan’s RealComp, Greater San Diego Association of Realtors® (SDAR), Bay Area’s Contra Costa Association of Realtors® (CCAR), Bay East Association of Realtors (BEAR), Alaska MLS, and Rhode Island Association of Realtors (RIAR). 

“Bringing on LionDesk as a CRM partner was an easy choice given the reputation they hold in the industry and the tremendous value that our subscribers gain by integrating LionDesk into their daily routine,” said Staci Wood, Vice President and Chief Product Officer of REcolorado.  

“The partnership with REcolorado gets us one step closer to our ultimate goal of helping every real estate agent across the nation simplify their customer relationship management to connect, communicate and close more clients, more often,” said David Anderson, Founder and CEO of LionDesk. 

REcolorado subscribers will receive the latest and greatest offering of LionDesk’s platform that has been completely enhanced to support faster, easier and more customizable actions. Known for delivering value beyond cost, LionDesk’s most popular features include ability to send and receive texts, video communication and Lead AssistTM AI that automatically nurtures leads via text for up to 12 months if unresponsive. 

About LionDesk   
LionDesk has been the CRM (customer relationship management) platform of choice for over 165,000 real estate and mortgage professionals.  Known for ease of use, affordability and customization, LionDesk leads the way in innovation with features such as video emailing, texting and an AI (artificial intelligence) lead follow up system.  To learn more visit  

About REcolorado 

Since 1984, REcolorado has been focused on providing the most accurate and up-to-date real estate information for professionals and consumers. REcolorado is the largest Multiple Listing Service (MLS) in Colorado with more than 25,000 professional subscribers who operate throughout the state. It is REALTOR® owned and serves Aurora Association of REALTORS®, Denver Metro Association of REALTORS®, Mountain Metro Association of REALTORS®, REALTORS® of Central Colorado, South Metro Denver REALTOR® Association, and Steamboat Springs Board of REALTORS®.  

Media Contact:
Marni Hale
Head of Marketing, LionDesk

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Artificial Intelligence

2-Day Energy DigiTech Summit (London, United Kingdom – May 14-15, 2020) – How Technological Transformation Changes the Way Energy is Produced, Transmitted, Managed and Used




Dublin, Jan. 27, 2020 (GLOBE NEWSWIRE) — The “Energy DigiTech Summit” conference has been added to’s offering.

Energy landscape of tomorrow – implementing digital transformation tools to achieve customer engagement and operational excellence

Global investments in renewable and clean energy continue to grow all over the world with a continued upgrade in energy policies. Continued technology improvements and the influence of new financing guidelines and regulations continue to intensify the opportunities in the energy space.

Now, supported by advances in emerging technologies like artificial intelligence, blockchain, the internet of things and more, the growing digitization, automation, communication, connectivity, and decentralization are on their way to fundamentally transform the way nations manage diverse energy sources, supply chains, and energy management processes.

Learn about how the next innovations and advanced functionalities in technology can be inducing in lowering the energy transmission cost & improve efficacy. Gain a better understanding of emerging technologies like artificial intelligence, blockchain, internet of things and more with speakers sharing strategies to improve the energy transmission process.

Engage in meaningful discussions with the most prominent industry experts to address the critical challenges in energy management. Discover strategies to effectively implement digital transformation tools to achieve operational excellence

This summit will discuss how technological transformation changes the way energy is produced, transmitted, managed and used as it is essential to understand and evaluate the emerging trends in technology that could transform the grid further.

Key Highlights

  • Digital transformation and smart grid implementation
  • Impact of energy regulations
  • Energy as a service – The Gen Next Evolution
  • Technology improvisation and new tools – Machine Learning & Artificial Intelligence

Who Should Attend?

  • Energy professionals from Utilities companies
  • Transport and System Operators (TSO) companies
  • Distribution and System Operators (DSO) companies
  • Government & policymakers
  • Universities


Day 1

08:25 – 08:55

Welcome note
08:55 – 09:00

Opening Remarks from the Chairperson
09:00 – 09:40


New regulations for a cleaner and cheaper energy for all – An investigation into new regulatory frameworks
09:40 – 10:10

Presentation by Martin Cook, Head of Electric Vehicles, National Grid Ventures, National Grid
10:10 – 10:40

Solution Provider Presentation
10:40 – 11:20

Morning Refreshments, One-to-One Networking Meetings, Networking break
11:20 – 12:10


Presentation by David af, Head of Grid Management and Strategic Projects, E.ON
12:10 – 12:40

Workshop – Developing an energy 4.0 transition strategy
12:40 – 13:10

Lunch, One-to-One Networking Meetings, Networking break
13:10 – 14:10

Solution Provider Presentation
14:10 – 14:40

Local vs central processing and storage of equipment & sensors Edge computing and the network performance
14:40 – 15:10

Transition from process driven organization to data driven organization
15:10 – 15:40

Afternoon Refreshments, One-to-One Networking Meetings, Networking break
15:40 – 16:10


Panel Discussion: The digitised energy consumer. What do they want and can utilities deliver?
16:10 – 16:40

Panel Discussion: Revenue Generation – Upgrading business models for new avenues in a changing market.
16:40 – 17:10

Closing remarks from the chairperson
17:10 – 18:30

Dinner, Networking

Day 2

08:25 – 08:55

Welcome note
08:55 – 09:00

Opening Remarks from the Chairperson
09:00 – 09:10


Using Smart Metering to gain insights about the grid
09:10 – 09:40

Fully digital substation technology – Which innovations are well on the way to take hold over the next 5 years?
09:40 – 10:10

Solution provider presentation – Using Smart Meter data to achieve smart pricing flexibility
10:10 – 10:40

Morning Refreshments, One-to-One Networking Meetings, Networking break
10:40 – 11:30

Identifying and eliminating energy theft and fraudulent activity using AI to analyse consumer and grid data
11:30 – 12:00

Solution provider presentation – Using VR and AR in e-learning solutions for energy
12:00 – 12:30

Lunch, One-to-One Networking Meetings, Networking break
12:30 – 13:30

Increasing resilience to meet cybersecurity threats
13:30 – 14:00

Solution provider presentation – Cloud migration and cybersecurity for energy automation platforms
14:00 – 14:30

Afternoon Refreshments, One-to-One Networking Meetings, Networking break
14:30 – 15:20

Digital transformation and achieving enterprise agility – best approach to overcome cultural resistance
15:20 – 15:50

Closing remarks from the chairman
15:50 – 16:00


  • Shailendra Singh (Shelly) – Chief Operating Officer- MarketsandMarkets
  • Stuart R Broadley – Chief Executive Officer – The EIC (Energy Industries Council)
  • Chris Welby – Head of Regulation – Bristol Energy
  • Yugo Neumorni – CyberSecurity Council Chairman – European CIO Association
  • Bogdan Giubega – Project Manager – Transelectrica
  • Martin Cook – Head of Electric Vehicles, National Grid Ventures – National Grid
  • David af – Head of Grid Management and Strategic Projects – E.ON
  • Mark Meyrick – Head of Trading and Smart Grids – Ecotricity
  • Fabio Giammanco – Head of Smart Grid Devices of Global Infrastructure and Networks – Enel
  • Philip Steele – Future Technologies Evangelist – Octopus Energy
  • Guido Gluschke – Director, Institute for Security and Safety – Brandenburg University of Applied Sciences

For more information about this conference visit

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

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Artificial Intelligence

Digital Reasoning Reports Strongest Financial Performance Since Inception; Opens Office in Belfast




NASHVILLE, Tenn., Jan. 27, 2020 (GLOBE NEWSWIRE) — Digital Reasoning, the global leader in understanding human communications and behavior, announces significant business growth momentum that resulted in its strongest financial year since inception. The company, which has created several cross-industry, first-of-its-kind implementations within the emerging communications analytics and cognitive process automation category, caps off 2019 with the opening of new international offices and industry-leading hires.

Building off successes from 2018, Digital Reasoning closed out 2019 with the company’s strongest financial performance since it was founded by president Tim Estes in 2000. The company experienced a 116% growth in bookings year over year. Marquee clients include:

  • 186 hospitals across the country, who use Digital Reasoning’s software to identify, triage, and prioritize cancer diagnoses and accelerate the care process.
  • The majority of the top 20 investment banks worldwide, cementing the company’s position as the #1 conduct surveillance provider among leading global banks.

“As Digital Reasoning celebrates twenty years of growth and success, the team couldn’t be more pleased to report that we are entering the new decade with increased momentum in business and spirit,” says Tim Estes, president and founder of Digital Reasoning. “Digital Reasoning was created to meet the vision that computers could learn to understand language, and we have evolved to become a leader in AI that focuses on protecting organizations, uncovering critical intelligence, and making a positive difference for humanity in an era of tech uncertainty.”

Digital Reasoning expanded internationally to Singapore in mid-2019 to meet increased APAC market demand, and recently opened its Belfast, Northern Ireland office. Digital Reasoning now has nearly 200 employees worldwide at offices in Nashville (HQ), New York, London, Washington D.C., and its newest outposts.

“Due to our sustained global growth, we looked beyond the U.S. borders to find amazing talent who possessed unique perspectives and exceptional skills,” said Kathy DeKam, chief people officer at Digital Reasoning. “We discovered seasoned experts around the world that could enrich our culture and help us continue building market-leading solutions.”

Digital Reasoning successfully closed a $20M growth capital round with MidCap Financial during 2019, and has made key hires, including: Robert Patrick, senior director coming from Citi; Svetlana Godjevac, director of product management joining from Intuit; and Bill Watt, a senior solutions engineer joining from Barclays. Additionally, Digital Reasoning has engaged strategic advisors, including Steve Livermore, former managing director and global head of monitoring, surveillance & controls at UBS.

About Digital Reasoning

Digital Reasoning is a global leader in artificial intelligence that understands human intentions and behaviors. Our award-winning AI platform automates key tasks and uncovers transformative insights across vast amounts of human communications for many of the world’s leading organizations and government agencies. For more information, go to and follow on Twitter at @dreasoning.

Jesse Platz

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