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Announcing IBM z16: Real-time AI for Transaction Processing at Scale and Industry’s First Quantum-Safe System

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IBM (NYSE: IBM) today unveiled IBM® z16™, IBM’s next-generation system with an integrated on-chip AI accelerator—delivering latency-optimized inferencing. This innovation is designed to enable clients to analyze real-time transactions, at scale — for mission-critical workloads such as credit card, healthcare and financial transactions. Building on IBM’s history of security leadership, IBM z16 also is specifically designed to help protect against near-future threats that might be used to crack today’s encryption technologies.

IBM innovations, including the IBM z16, have formed the technology backbone of the global economy for decades. Today’s modern IBM mainframe is central to hybrid cloud environments, valued by two thirds of the Fortune 100, 45 of the world’s top 50 banks, 8 of the top 10 insurers, 7 of the top 10 global retailers and 8 out of the top 10 telcos as a highly secured platform for running their most mission critical workloads. For example, according to a recent IBM commissioned study by Celent “Operationalizing Fraud Prevention on IBM Z,” IBM zSystems run 70% of global transactions, on a value basis.

“IBM is the gold standard for highly secured transaction processing. Now with IBM z16 innovations, our clients can increase decision velocity with inferencing right where their mission critical data lives,” said Ric Lewis, SVP, IBM Systems. “This opens up tremendous opportunities to change the game in their respective industries so they will be positioned to deliver better customer experiences and more powerful business outcomes.

Real-time enterprise AI to revolutionize industries with new use cases and applications

Financial institutions worldwide struggle with the impacts of fraudulent activities on their revenues and consumer interactions. According to a new study from IBM and Morning Consult “2022 IBM Global Financial Fraud Impact Report,” credit card fraud is the most common type of fraud among consumers in the seven countries surveyed. Furthermore, respondents said they believe that banks and payment networks should be most responsible for preventing fraud. But running deep-learning models at scale in real-time has not been possible due to latency issues, meaning fraud detections models are only run on less than 10% of high-volume transactions – a significant amount of fraud is going undetected.

IBM z16 uniquely brings together AI inferencing, via its IBM Telum Processor, with the highly secured and reliable high-volume transaction processing IBM is known for. For the first time, banks can analyze for fraud during transactions on a massive scale: IBM z16 can process 300 billion inference requests per day with just one millisecond of latency. For consumers, this could mean reducing the time and energy required to handle fraudulent transactions on their credit card. For both merchants and card issuers, this could mean a reduction in revenue loss as consumers could avoid frustration associated with false declines where they might turn to other cards for future transactions.

Other threats including tax fraud and organized retail theft are emerging as challenges for governments and businesses to control. Real-time payments and alternative payment methods like cryptocurrencies are pushing the limits on traditional fraud detection techniques. Applying the new capabilities of IBM z16 to other industries can help create an entirely new class of use cases, including:

  • Loan approval: to speed up approval of business or consumer loans
  • Clearing and settlement: to determine which trades and/or transactions may have a high-risk exposure before settlement
  • Federated learning for retail: to better model risk against fraud and theft

Securing data with the industry’s first quantum-safe system

In a hybrid cloud environment inclusive of on-premises and public cloud resources, it is critical to protect against today’s threats and posture against cyber criminals who may be stealing data now for decryption later. Building on IBM technologies like Pervasive Encryption and Confidential Computing, IBM z16 takes cyber resiliency a leap further by protecting data against future threats that could evolve with advances in quantum computing.

As the industry’s first quantum-safe system, IBM z16 is underpinned by lattice-based cryptography, an approach for constructing security primitives that helps protect data and systems against current and future threats. With IBM z16 quantum-safe cryptography, businesses can future-ready their applications and data today.

With secure boot (meaning that bad actors cannot inject malware into the boot process to take over the system during startup), IBM z16 clients can strengthen their cyber resiliency posture and retain control of their system. Also, with the Crypto Express 8S (CEX8S) hardware security module will offer clients both classical and quantum-safe cryptographic technology to help address their use cases requiring information confidentiality, integrity and non-repudiation. IBM z16’s secure boot and quantum-safe cryptography can help clients address future quantum-computing related threats including harvest now, decrypt later attacks which can lead to extortion, loss of intellectual property and disclosure of other sensitive data.

Modernizing for hybrid cloud

IBM has spent the last three years making significant investments in service of our commitment to embrace open-source technology on the IBM zSystems platform and establishing a common developer experience across the hybrid cloud. These solutions are designed to help our clients leverage their investments in — and the strengths of — their existing IT infrastructure, clouds and applications in a seamless way, while giving them the flexibility to run, build, manage and modernize cloud native workloads on their choice of architecture.

Recent announcements as part of this effort include:

  • IBM Z and Cloud Modernization Stack: to help clients increase agility and accelerate their transformation including support for popular open-source projects.
  • IBM Z and Cloud Modernization Center: a digital front door to a vast array of tools, training, resources, ecosystem partners and industry-specific expertise from IBM Consulting to help IBM zSystems clients accelerate the modernization of their applications, data and processes in an open hybrid cloud architecture.
  • Tailored Fit Pricing: a full-stack approach to enable our clients to quickly respond to changes in dynamic workloads and needs of the business with cloud-like pricing.
  • Bringing Anaconda to Linux on Z: one example of bringing popular data science frameworks and libraries to these enterprise platforms, providing a consistent data science user experience across the hybrid cloud.
  • Streamlined Support: IBM Technology Support Services offers IBM z16 clients turnkey support to help predict and prevent unplanned disruption, and technical services that accelerate how businesses take advantage of the opportunity hybrid technology environments present.

With IBM z16, IBM used a highly collaborative, client-centered approach that deeply engaged hundreds of individuals from more than 70 clients, a practice that is already underway for future IBM mainframe systems. IBM z16 will be generally available on May 31, 2022. For more information, please visit Ross Mauri’s blog.

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Artificial Intelligence

CleverTap launches Clever.AI, the AI-Driven Edge for Customer Engagement & Retention

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4 hours ago

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May 3, 2024

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Clever.AI will help brands achieve 66% higher conversion rates and 35% boost in operational efficiency
SAN FRANCISCO and MUMBAI, India, May 3, 2024 /PRNewswire/ — CleverTap, one of the leading all-in-one customer engagement and retention platforms, today announced the launch of Clever.AI, its AI engine. With Clever.AI, CleverTap seeks to enable brands with the next generation of AI capabilities required to build human-like understanding of customers and deliver personalized experiences efficiently that resonate with them, ultimately maximizing customer lifetime value.

Clever.AI is built on the foundation of three core AI pillars – Predictive, Generative, and Prescriptive. Clever.AI propels these three pillars to transform the way brands engage with customers and make customer interactions more intelligent, and efficient.
Clever.AI enables brands to become:
Insightful: With Predictive AI capabilities, it forecasts precise business outcomes, helping brands to anticipate customer needs. Clever.AI’s insights are powered by CleverTap’s proprietary TesseractDB™ which ensures data granularity with an extended lookback period, making predictions more accurate, and enabling brands to make informed decisions, resulting in improved marketing ROIEmpathetic: Taking GenAI forward, Clever.AI merges creativity with emotional intelligence, crafting content that resonates on a human level. This empathetic approach helps brands drive higher conversions and engages customers with hyper-personalized experiencesActionable: Leveraging Prescriptive AI capabilities, it provides actionable recommendations to maximize conversions throughout the customer journey by helping brands identify the optimal engagement strategies in real-timePeter Takacs, Digital Product Manager, Burger King said, “I would rate it 10 for its ease of use and numerous possible use cases. We uplifted our marketing campaigns by easily experimenting with multiple possibilities and quickly converging on the optimum one. It opens up a new era of continuous experimentation for us.”
Anand Jain, Co-founder and Chief Product Officer, CleverTap said, “We’re thrilled to unveil Clever.AI, a testament of our pursuit over the last several years in leading the way in adopting the latest tech to transform customer engagement. We will continue to innovate CleverTap’s All-in-One engagement platform with Clever.AI enhancing its precision in predictions, its ability to prescribe intelligent customer experiences strengthened by advanced product analytics and deeper persona profiling to ensure brands can build highly personalized experiences, and campaigns more effectively, ensuring every customer interaction is personalized and outcome driven.”
With Clever.AI, brands have already experienced a boost in conversion with significantly higher operational efficiency. They witnessed a 66 percent increase in conversion rates, 35% boost in operational efficiency and a 3x improvement in click-through rates (CTRs), with an increase across metrics such as purchases, and average order values (AOVs). Moreover, Clever.AI enhanced operational efficiency by simplifying campaign roll-outs, content creation, and experimentation at scale. Clever.AI has helped leading brands like TouchnGo, Swiggy, Burger King add efficiency to their campaigns.
CleverTap will unveil its new AI capabilities through its Spring Release ’24 event slated from 6th May to 9th May, through a series of thought-provoking sessions on how AI can make campaigns more intelligent, efficient, and engaging for brands.
About CleverTap
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.
The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh.
For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/X: https://twitter.com/CleverTap
Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
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Artificial Intelligence

Appian Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms Report

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6 hours ago

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May 3, 2024

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LONDON, May 3, 2024 /PRNewswire/ — Appian (Nasdaq: APPN) today announced it has been named a Leader by Gartner in its 2024 Magic Quadrant for Process Mining Platforms report. The report evaluated 18 vendors and their product offerings. For more information, download a complimentary copy of the Gartner Process Mining 2024 report. 

Gartner defines Process Mining platforms as tools that deliver visibility and insights to technology innovation leaders that enable smart decision making and strong performance on an organisation’s critical priorities. Features that make Appian a leader in Process Mining, include:
Faster data prep that eliminates complex transformation with always-ready data from multiple sources.Automated process analysis and intelligent recommendations for where and how to take action.A low-code experience for measuring, monitoring, and optimising process performance—all within one platform.”We believe that Appian’s recognition in the Gartner Process Mining Platforms Magic Quadrant underscores our dedication to process excellence. Through Process HQ, we integrate data fabric, process mining, machine learning, and generative AI to streamline manual data prep, enabling businesses to gain insights swiftly and implement improvements easily,” said Michael Beckley, CTO and Founder of Appian. “Our unified approach merges Process Mining with AI-driven process automation, setting a new standard for efficiency and intelligence.”
Business users need greater visibility into the full breadth of their enterprise data and processes in order to maximise operational efficiency and strategic decision-making. By combining the latest technologies in data fabric, process mining, machine learning, and generative AI, Process HQ helps monitor and improve every business process built on Appian. Process HQ makes it easy to reduce costs, risks, and delays, improve compliance, and drive better business outcomes, without the need for costly and time-consuming data collection efforts.
Appian is now an industry leader across its value proposition to Design, Automate, and Optimise the most complex business processes. In addition to today’s announcement, Appian was named a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms report, and was ranked #1 for the Business Workflow Automation with Integration Use Case in the 2023 Gartner® Critical Capabilities for Enterprise Low-Code Application Platforms (LCAP) report.
To access the report and to learn more about Appian’s positioning, visit https://ap.pn/3y2ClZy. Register for our upcoming webinar Process Intelligence Made Easy: The Key to Better Business Decisions on June 20, 2024 at 12pm EST to discover how Process HQ can improve business processes.
Gartner disclaimerGartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
About Appian
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimise even the most complex processes, from start to finish. The world’s most innovative organisations trust Appian to improve their workflows, unify data, and optimise operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, X, and X (UK).
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Artificial Intelligence

Innodisk Introduces iCAP Air: Advancing Air Quality Management through Autonomous Decision-Making

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8 hours ago

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May 3, 2024

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TAIPEI, May 3, 2024 /PRNewswire/ — Innodisk, a global leader in AI solutions, has taken a pivotal step forward in environmental sustainability with the launch of its latest innovation, the “iCAP Air” air quality management solution. This solution empowers businesses worldwide to enhance air quality, sustainability, and human health. Additionally, business can benefit from monthly AI-generated air quality data report, providing valuable insights for informed decision-making.

Leveraging its expertise in edge computing and software and hardware integration, along with the expertise of its subsidiary Sysinno in air quality detection, Innodisk has achieved the development of the “iCAP Air” air quality management solution. This solution integrates advanced technology, including the innovative “iAeris7” air quality detector from Sysinno, to deliver accuracy in detecting temperature, humidity, fine suspended particles (PM2.5), suspended particles (PM10), carbon dioxide (CO2), formaldehyde and total volatile organic compounds (TVOC). It can also be customized to detect NO2, SO2, CO, NH3, and other air factors. At the same time, the iAeris7 device is known for its reliability, patented technology, and various international certifications, including those from SGS and FCC/CE/RoHS/NCC/BSMI.
The solution also includes the “iCAP Air Server,” designed to manage large-scale deployment and data from up to 100 air quality detectors, ensuring seamless integration and efficient operation, even in complex environments. Additionally, iCAP Air provides a user-friendly air quality management platform, enabling organizations to monitor air quality in real-time via a mobile app or internet browser, receive automatic alerts, and optimize air purification or exhaust ventilation system.
iCAP Air is a comprehensive solution that simplifies air quality management for users. It is tailored for medium to large-sized sites or densely populated, enclosed spaces such as medical institutions, smart manufacturing facilities, public transportation hubs, indoor parking facilities, and department stores. Innodisk’s “iCAP Air” air quality management solution represents a milestone for all businesses committed to leveraging technology for the greater good of air quality and society.
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